The hotel was very clean, the choice of food was good The hotel could do with 2 more lifts, there were a lot of disabled guests staying and the lifts are only large enough for 1 chair, creating a long wait for the others travelling in that party.
Location was brilliant. Staff were generally very friendly and helpful. Be prepared to queue for breakfast in the morning.
we order a breakfast in room, and it wasnt nice at all, i had a upset stomach after eating it...
The bar staff were really nice The matress was a disgrace you could feel the springs through also we were wakened with banging at 7.45 from workmen in another room
Proximity to transport facilities
Leaving Value for money
It was nice and homely.
at the arival to the hotel the hotel had a different rate then it was originaly stated in my booking after sorting it out with hotel manager the rate was corrected but was at great inconvenience.
It ticked all the boxes Paying to park, the room rates are high enough to cover this
Would have liked sky tv in the room.
expérience décevante:très vieil hôtel dont la rénovation pourtant annoncée n'a toujours pas commencé, chambre antique dont la fenêtre ne s'ouvre pas, insonorisation d'époque 1800, couloirs encombrés pendant de longues heures par des bouteilles vides,...
Le dépaysement total d'un hotel fréquenté exclusivement par des familles anglaises, avec un personnel parlant uniquement anglais.L'ambiance familiale est intéressante si vous avez des enfants. L'hotel est immense, il y a un côté "usine" pour le service de restauration avec une redondance des plats proposés.
Hotel difficile à trouver, pas de diner et petit déj mauvais, chambres laides et pauvres en décoration.
Lovely owners, and an overall nice, clean hotel, but as I told the owners as we checked out, I could feel the springs in my mattrass and had a very bad night's sleep. If we stayed there again, I'd want to find out first if the bed in our room was going to be comfortable
I only stayed one night as due to the season was moved to the Lawson on the second day. However what I saw was very good
(Our)Julie was great,breakfast was excellent, Parking was great
Staff friendly, excellent parking off road, good public rooms, hearty English breakfast,walking distance to town centre and attractions. Lack of ventilation in the room. I.E. two very small transom windows, found it rather warm overnight. Otherwise the room was adequate for an overnight stay.
This hotel was very central and pretty cheap, the owners were lovely, very friendly and accommodating. They let me keep the car in their car park for the day even after I had checked out.
The staff were very friendly and made us very welsom, and it was in a really good location near to the Tower and all the shops. The price was very good too!
Julie (sorry if I got your name wrong!) was excellent, the best service provided! the spring matress!
the staff were very friendly and helpful.The bar was open 24 hrs with very reasonable prices. .Some of our rooms were a bit shabby.
Friendly staff no
All the staff were very friendly & helpful. Good car parking & easy walk to tower & shops the cooked part of the breakfast - the worst we have had
Price and location.
Customer service poor Kept waiting to be sat for breakfast Shown to a dirty table
i liked the general friendly atmosphere iwas meeting up with my brother and his wife who were down from scotland we all enjoyed our stay only the lift was tiny and ancient however you have ordered a new one i know
The hotel was lovely, the food, the people, and I would visit blackpool again but the room you put me in was very very disapointing it actual put me off in returning to tiffanys hotel I cant remember booking into a hotel without a shower for a very very long time!! And when I asked for one at 9am I got it at 12pm very useless.
reception area and bar very modern shame about our terrible room 116 straight above reception room was terrible it had paint peeling off cornice and had fallen into the bath.really scruffy and old fashioned nothing like the photos. we had room116 and all we could hear day and night was phone ringing at reception.rooms need modernising terrible
location was ideal for town centre atractions the lift is useless
The location is great, and the evening entertainment was fun. The price is reasonable, and it's far enough out of town to not be disturbed by Blackpool partygoers. The bathroom wasn't clean. It was cold and I asked for a blanket (there wasn't one in my room) and it never arrived. The cold kept waking me up despite piling my coats on top of me during the night. The security for the area where the car keys are kept is a joke- it's only a matter of time until a car gets stolen.
Breakfast was excellent. Shows were below standard for a top class Hotel. Same acts same format. needs new Mc'S.Much more comedians, less singers. Acts changed weekly to give more variety over the week, residentcompere's were using same routines very boring after awhile. sorry!
Pleasant room, Very good value for money Limited times for evening meal. Entertainment to very good.
I liked the bar area adn the staff who were very friendly as indeed were the reception staff. We had one meal ther and that was breakfast. There were four of us and a one year old baby. the staff saw to our every need and the food was excellent The only problme was the car parking but I accept that situation and it wouldn't prvent me returning
friendly welcome and comfortable facilities bar facilities could have been more available and quality of draft lager not good
The hotel is so very well run and spotless everywhere was so clean and tidy and smelt lovely the breakfast was brilliant great choice and well worth getting up at 8.30 for got to be the best hotel we have stayed in and will most certainly be back
Staff extremely pleasant and welcoming, excellent value for money, ideal location for all seaside attractions, (not too fr for little legs to walk.) Funny smell from the shower in the bathroom
The food was yummy and the bedrooms were clean and comfortable and maintained to a high standard Too much polish in the entrance hall was overwhelming
The bacon! Noise travels too well through the floors - other guests woke us at 6am. Rooms very small, not really a double room for size more like a single. Showers annoyingly small kept catching the shower control and getting burnt! Ok for two nights but no longer
The beds were comfortable Everything was very clean Staff were friendly No map available to show way around area
We were made very welcome from the moment we arrived the food was very good and I was amazed at how well organised tony and steve were at breakfast I am a chef and could not fault the food or the service. I would definately return and recommend it to friends Being a little athritic I found the stairs difficult, but the overall cleanliness and decorative touches more than made up for th lack of a lift. Perhaps one of those stair lifts would be appropriate for less than mobile oldies.
Friendliness of the management
Early booking in. Communication from Hotel before arrival.
Very helpful . excellant food None
it was a very clean and staff were so helpful, room was amazing, had a great stay and will be returning.
Big room, friendly service and ease of access to Blackpool Promenade The Breakfast Buffet seemed disorganised as we had to wait nearly half an hour to get a table. When we got to our table, there were many tables not filled around us. They don't seem to be able to have enough staff/tables to accomodate all guests in a full hotel.
The hotel is in a good location with all the top class amenities you'd expect of a venue of this standard. All the staff were very helpful and extremely pleasant. Restaurant staff especially made you feel relaxed and were a good laugh. Have been before and will definitely return.
The location of the hotel and the parking facilities. The breakfast buffet was excellent.
everyone was so freindly and helpful the food was fantastic very clean very modern great choice of wines the rooms were of a very good stanard could not fault the hotel in any way
Close to the pleasure beach. Home from home. Staff very friendly and welcoming. Breakfast was lovely. Having to go home.
Welcoming, friendly reception staff. Spacious comfortable room with air conditioning, big bed and beautiful bathroom. Excellent breakfast.
the size of the rooms, the staff in the bar very customer focused. the hot ice package very good value for money and excellent breakfast menu. dvd didn't work very well, and there was dust under the tv, when checking package wasn't explained it was only on asking did we find out what was included.
We got what we expected
Overall a very nice hotel, the breakfasts were amazing! The rooms were pretty basic, bedside lights did not work, no batteries in tv/dvd remotes, bathroom linen could have been better (no flannels or bath robes) Very noisey during the night!
The owners were extreemly helpful.Breakfasts are good and tea making facilities in the room make life more pleasant.
coming back to peace and quiet and just relaxing,and the food,which was delicous thank you my grandaughter was a bit disappointed there wasnt enough tv channels namely the music channels
It was a very pleasant place to stay I found the bed very hard
location ideal for town center and attractions
The staff were extremely friendly. It was a lovely atmosphere
everything, but especially the owners
owners very helpful and rooms very clean vegetarian breakfast requested but was same as full english without sausage and bacon. veggie sausages would have been nice
Peaceful. Breakfast was great had full English made fresh each morning nothing
the hotel was comfortable clean owners helpful and frienly nothing
Hôtel entièrement rénové et qui se distingue sans commune mesure par rapport aux autres hôtels situées tout au long de cette avenue. Bien desservie par les taxis, bus, tram Oui, et a priori très secondaire : pas de chaînes télévisuelles européennes ou internationales.
We chose the Gainsborough because we were treating ourselves to a hotel on the prom for the first time and requested a sea view. Also the breakfasts were delicious. the ensuite was clean but lacked storage for basic toiletries (toothbrushes, toothpaste) and somewhere to put your towel when you were showering
room clean and tidy nothing special but fulfilled our needs and priced accordingly. Typical Blackpool.
The staff was very good but l was disappointed to find out after booking with yourselfs that the accomadation had not been booked with the hotel, as it happens they was able to give us a room but not what we required
Good position with sea view friendly staff, clean bedding, allowed for early entry into room On suit in need of refurbishment, dirty marked carpets
The hotel was dirty, masking tape covering electric wires & a water leak in the double room,the hotel staff put towels on the floor to mop up the leak,
Nothing to like about the Gainsborough. Room was dirty, wallpaper peeling off, damp walls, mould in the shower. The whole experience was unpleasant, we couldn't get out quick enough.
quality of the breakfast the reception area of hotel ok but the room was very poor for the price,it was noway a £35 a night hotel
The sea view - the hotel sits on the prom with a lovely view of the sea The attic room had its number written on with felt tip pen - the walls where the most horrible colour - the room was tiny and set back in the 1970'S. The bar was supposed to be open till midnight but was closed when arrived back at 10pm. We didnt expect the Savoy but we were very dissapointed with the hotel
friendly staff , clean and tidy and good location inadequate heating in room
Cleanliness of room and staff was informed on web their was a pool table, darts etc. This was not the case. Bar not manned all evening
Warm welcome, helpful staff.Comfortable beds. Only stayed for one night but the breakfast was excellent. The bathroom was a bit on the small side.
It was nice, clean and warm and the owners was friendly and helpful. A nice hotel for a short break by the sea. I would stay there again.
the breakfast would have liked a glass of wine before going out to have tea
a fantastic break, very clean rooms, lovely breakfast, great location near pleasure beach.
Cleanliness of the room and very accommodating Not being able to park close to the hotel
staff were very pleasant high standard in cleanliness also very friendly alround good family holiday break. just off south beach 2 min from pleasure beach and tram stops big thanks to john and jossie for a good weekend
The standard of cleanliness was excellent, the staff were helpful and friendly.
excellent breakfast, very clean rooms, friendly staff
Friendly staff and lovely welcome. The room was a bit small and breakfast was only served till 9am!
everything was lovely - very satisfied
The room was comfortable and the staff helpful and friendly
the hotel location, pool,and staff + a very good breakfast with lots of choice rooms are a bit dated but still nice
room small, facilaties not all that
Facilities were good as was the breakfast. Rooms were tired looking and the equipment was dated. Guests allowed to smoke throughout corridors despite no smoking signage. Noise from function rooms below bedrooms can be heard into early hours of morning and then noise from guests who attended function as they come back to thier room.
An excellent hotel, great location, friendly staff
location and surroundings room view and lack of air conditioning
pool and room itself was OK Room 117 has terrible view and rooms seems dark-would not come back to that floor again. No staff in gym to ask about equipment.
Can't say enough about the helpfullness and quality of the staff. First rate. The "Nineteen" restaurant was very good and value for money. Bedroom was smaller than anticipated. Brasserie did not represent value for money due to limited (and slightly pretentious) menu.
I thought the drinks were very expensive, £11 for 3 drinks in the bar. I also didn't like th efact that you can hear everything outside your room when ignorant people are walking past in the evening. Can I suggest that you have staff on each corridor at night making people aware that they need to keep the noise down as people are trying to sleep.
Bar open late so you can grab a night cap when you get in from you night out. Stayed in room 304, wall paper coming off the walls, no blind/curtain in the second skyline window? lost all power to lights in the morning, had to have bathroom door open or it would have been a shower in the dark. No phone in the room to ring reception in case you had a problem like we did.reception bit of a walk. Whitener in the room instead of liquid cartons you normally find in hotels?? Full english breakfast advertised..i don't think so,no mushrooms,hash browns,no apple juice,no fresh fruit,no toms???nice fried bread though. Service was raw,gent had tea towel on his shoulder which he used to handle hot plates.He also had long hair which also rested on his shoulder on the towel hmm..would have spent £20 more for big chain hotel in end.
Nothing at all Damp smelling rooms, stained floor, dirty bed sheets, dirty toilet, tiny cramped room, dirty shelves/drawers/cups. Chipped walls, drugs on the top shelf of 'wardrobe'. Only getting £30 back after we stayed there for 10 mins and then left. What a joke that place is.
The hotel was in a good area.Staff were very good .We had a good weekend. We were kept awake all night on the saturday by the hen and stagg groups that were also staying there.
Staff were so helpful. Hotel location was ideal. Bar was big and fully stocked. Rooms very warm and a little on the small side, however we didnt spend too much time in them so it wasnt so bad at all.
Staff very helpful and friendly
staff very friendly.Nice bar lounge area bedrom and bathroom very small
Excellent staff, nothing was too much trouble. Very tired room
Staff and proxinminty to blackpool Stained carpets, worn furniture , bad smells, drunks every where, lots of smokers stading right outside the front door.
the staff were always helpful, and sorted problems straight away, excellent service. obviously going late in the year the mattresses are a little tired not very comfortable to sleep in.
Rien pas de quoi se garer , du bruit plus que dans le centre d'une grande métropole , personnel monolinguiste !!! Vue sur la tuyauterie et l'arrière-cour , horaires pour les repas un peu rigide , aucune explication quant aux différents plats constituant les menus , ne savions à quoi nous avions droit ! Hôtel très cher et chambre à proscrire à tout claustrophobe !
We only stayed overnight but the staff were friendly and helpful. The room was fine for a day/weekend but no longer. The breakfast was very good and there was plenty of choice with fruit juice and tea/coffee on tap.
the people who own the hotel were fantastic and very welcoming my daughter liked the free game of pool
breakfast lovely warm and well prepared.staff friendly and helpful.good central location. room was big enough but we had our 18 month old grandson with us and they put us in room above bar where karaoke and singing was far to loud and kept baby up until well after midnight.each night.
The owners made our stay fantastic, to the point where we would rather return for a night of their entertainment and join the other holiday makers than go round the sights. Going home
Close to the north pier, blackpool tower and the lights Bathroom very basic