Points négatifs : The pick up address on the email that you guys sent me was wrong. That left me in a lurch and I wound up having to walk to the new location while I was short on time.
Points positifs : yes.
They were gone for the night
Points négatifs : I made my reservation earlier that day and received confirmation. When I landed at the airport, the people at Budget had left for the night. The other car rental agencies were open. I ended up having to take an Uber to the next town for $124.
Good service, nice people
Points positifs : Convenient, everything was ready to go
Points positifs : The rental car lady was the best I have experienced in many years. Helpful,polite and very knowledgeable.We rented from the Sears outlet in Grand Junction, CO.
Points négatifs : nothing
Points positifs : Great customer service.
Points négatifs : Nothing to mention.
Points positifs : The guy I dropped my keys with quickly confirmed everything and printed my receipt and asked me how the vehicle went for me.
Points positifs : Excellent service, car and bang for the buck!!
Points négatifs : It was perfect!
Points positifs : Good service easy drop off
Customer service & car sucked
Points positifs : I liked the overall value and price
Points négatifs : I didn't like that budget couldn't accommodate our full size car when it was having trouble. Instead of an up grade they wanted to down grade us to a compact car. Then customer service laughs at me. If u started with customer service it would be ten times better .
Really great and friendly service
Points positifs : I appreciated everyone's responsiveness and friendliness.
Points négatifs : As a first time renter I would have like a little more info about the car and Budget procedures.
Points positifs : The car was comfortable
Points négatifs : Poor communication from staff at check out desk and from 800 number. Was not told that the Grand Junction MEsa Mall CO site closed at 2pm on sats not re-opened until Monday. And not told that the contract and keys could be NOT be left at that site after hours...AND not told by customer service (800 number connected me to someone on Tijuana MExico!!!!) that the car could be returned to the sister Budget/Avis facility at Grand Junction airport 5mis from Mesa Mall site. Was told I would be charged an additional 169$ to retrun car there. Later informed by staff at airport site that this was incorrect but that I would be charge for another day since I was now 2 hours late. I spent over 1.5 hours on the phone and talking with employees available at Sears (where car was checked out). terrible terrible customer service. WILL NEVER RENT FROM BUDGET/AVIS AGAIN!!!!
Économique (Hyundai Accent ou similaire) est la catégorie de voiture la plus réservée chez Budget à Grand Junction.
Budget possède 2 succursales à Grand Junction. Consultez notre carte des succursales Budget pour trouver celle qui vous convient le mieux.