Réservez une voiture de location chez Budget à Springfield

Points positifs : I did not rent from budget

Points négatifs : You should adversities the credit card and debit card policies more clearly for the companies you provide rentals for.

Points négatifs : The actual cost was $100+ more than my confirmed price. It could have been due to the insurance I purchased, but it seems high for insurance for 2 days.

What a joke

Points positifs : Nothing

Points négatifs : All kinds of paperwork and they do a credit check and don't tell you that until you get up there you've already had the schedule so we went to Enterprise great place no hassle

Points négatifs : I rented a one way for 24 hours in Denver to Missouri. I turned it in at the 24 hour mark but because the time zone change it looked like i had it an extra hour, which they charged me $280 extra. They couldn’t fix my bill, made me call the Denver desk which no one answered and then made me call five other numbers and no one could help me. Even the worker at the desk was frustrated.

Not Happy

Points positifs : The return agent was friendly. Return process easy.

Points négatifs : Reserved a RAV4 was given a Kia. I guess to some they are comparable - they are not. Pick up agent was annoyed when I stated that I did not want/ do not like Kia’s. Paid weekly rad, was charged an extra day even though I had car less than 6 24 hour days. Could have done without dead beetles flew out of defroster. Tried calling about warning lights on dashboard - was on musak hold for so long each time, never happened asked to a live person. Could go out n but thinking about it is making me angry all over again.

Miserable coulf

Points négatifs : Could not change pickup time online before the travel day. Arrived early at arrival airport. Could not pick up car early even though one was available. Could have a larger car for a higher fee. Could have a smaller car for the same fee. Very unfair. Cancelled car and went to another vendor who provided a car for a reasonable charge promptly.

Points négatifs : Major weather delays caused me to be unable to pick my car up at the time my reservation stated. My reservation estimated price was 42.98 for Oct 14 9 pm - Oct 16th 2 pm. I did not land until 12:42 am. I had NO control over my arrival. When I questioned to Budget agent at the airport about the charges he had no answer for me except to call the customer care number. After talking with no less than 4 people there I wasn't offered ANY price adjustments. Budget sucks!!