Trouvez un billet d’avion pas cher pour Springfield

Points positifs : "Amazing crew. Very attentive to passengers and genuinely nice."

Points positifs : "Seat comfortable"

Points positifs : "Crew was amazing"

Points négatifs : "L'embarquement: pas de passerelle. Accès par bus. Dommage mais on sait que ça peut arriver à Doha. Longue attente dans le bus. Pas de "traitement Business". Température un peu basse pendant la nuit."

Points positifs : "There’s a reason Qatar Airline is one of the top 10 airlines! Other airlines feed you pretzels and charge you for a blanket. Qatar feeds you numerous times throughout the flight and everything is as great as travel today can be."

Points positifs : "Nothing"
Points négatifs : "Meals are absolutly terrible, confort desaster, and hostess unqualified"

Points positifs : "Embarquement à l'heure, équipage très sympathique. Arrivée à Montréal en avance!"
Points négatifs : "Les repas sont corrects mais du potentiel d'amélioration."

Points positifs : "Crew was amazing and food was Delicious as compare to other airlines."
Points négatifs : "There should be add more variety for toddler food/breakfast.As they served the same food which is for adult. Most of the time we saw Babies were not eaten the spice food....some cookies,cake,pastries etc should also be there as secondary option for choosy toddler."

Points positifs : "Friendly Crew, good entertainment possibilites."
Points négatifs : "Everything has a plastic holding purse."

Points positifs : "Seat comfortable"

Points positifs : "Seat was comfortable."
Points négatifs : "transit timing was a bit hectic."

Points positifs : "The crew in the plane was very supportive and assisted us with the baby and have provided all possible comfort"
Points négatifs : "we have booked a wheelchair to carry old grandmother with permanent injured hand and the baby to the plane, and we have confirmed availability of the same by calling QA office in Qatar. However QA did not provide a wheelchair during check-in at Paris Charles de Gaulle for whatever unjustified reason"

Points négatifs : "J'étais assis entouré d'enfants qui ont pleuré à tour de role plus de 10hrs sur les 12hrs de vol. Désastreux."

Points positifs : "Crew was excellent"
Points négatifs : "Boarding at JFK is very bad. They do not know the meaning of priority. Food from JFK to Doha pretty bad."

Points positifs : "Le plus important dans un vol c'est datterrire à temps nous avons eu un retard de 2h sans aucune justification ni communication du progrès"
Points négatifs : "Timely communication sur le status du retard Prendre en considération le long transit de certains passagers et les contraintes d'arriver au milieu de la nuit. Beyrouth"

Points positifs : "Crew was very attentive especially effective helping a mother with a spoilt screaming child!"
Points négatifs : "The food was very mediocre!"

Points positifs : "The food and crew were great"
Points négatifs : "Older plane the tv panels were faded"

Points positifs : "I like that they deliver me safe and sound to Vietnam"
Points négatifs : "I would prefer no interruptions while I am watching my movie"

Points positifs : "Regular A330 was substituted for a 787 dreamliner."

Points positifs : "The crew, the seat and catering"

Points positifs : "Très bonne compagnie aérienne qui soigne le détail."
Points négatifs : "Le steward qui soccupait de notre secteur aurait avoir plus d'entregent et sourire."

Points positifs : "Avion tres confortable, design intérieur et lighting parfait. Equipage et service de très grande qualité."
Points négatifs : "Embarquement, mais là cest le ground staff à Beyrouth qui doit s'ameliorer..."

Points positifs : "Crew à bord très efficace, attentif et serviable. De Grande qualité pour une classe Eco, en fait la première fois que je vois cela comparativement à beaucoup d'autres Airlines compagnies. Siege et place très agréable. Rapport qualité prix très bon."

Points positifs : "The airline was helpful even though the flight was delayed"

Points positifs : "Looks that it will depart on time"
Points négatifs : "Middle seat"

Points positifs : "L’equiage L’avion Le vol"
Points négatifs : "L’avion n’a pas ete nettoye avant notre embarquement"

Points positifs : "Qatar est une super compagnie rien à redire"

Points positifs : "Super compagnie gentille et agréable"

Points négatifs : "Les repas"

Points positifs : "The service was fantastic"
Points négatifs : "Screaming babies. But hey, great flight"

Points positifs : "The flights attendants were very helpful and polite. What I enjoyed the most was the level of comfort I had. I was able to sleep for almost the entire flight. That's why it felt like it wasn't even a long flight."
Points négatifs : "We did leave a little late but it was out of the control of the pilots and flights attendants."

Points négatifs : "Qatar counter check asked how long I will be staying in Ho Chi Minh, even though my visa expired in 2022! Surprise and they are aware of my ticket with a return in Thi September. Then I was asked for how long I will stay is not of Qatar concern. Too much of concern!"

Points négatifs : "Peu de nouveaux films"

Points négatifs : "There was not enough tome to catch my connecting flight and I had to stay in the airport an additional 6 hours and had to stay the night in the hotel and then get to Portland on another airline 21 hours later than planned."

Points négatifs : "Movies are always the same"

Points positifs : "Good food"
Points négatifs : "Des choices of movies"

Points positifs : "Cabin crews were politie"
Points négatifs : "Waiting area outside gate was crowded and slow service, plane take off was delayed Plane wasnt clean enough food wasnt good taste horrible"

Points positifs : "The flight crew are all amazing and provide excellent customer service."
Points négatifs : "No complaints."

Points positifs : "Dans les temps, confortable, personnel aidant"
Points négatifs : "L’ecran de divertissement ne fonctionnait pas.."

Points positifs : "Dans les temps, confortable, personnel aidant"

Points positifs : "On time and efficient"
Points négatifs : "Food was mediocre in options and taste. Not the most comfortable flight either. The Manila to Doha leg was much less comfortable than the Doha Philly leg."

Points négatifs : "Food was awful and two out of four family members have been sick. One on each flight"

Points positifs : "It was really good, crew helped a lot me n my baby, it was not difficult to travel alone with my baby"

Points négatifs : "Flight was delayed for 4 hrs"

Points positifs : "Hindu meal only be vegetarian"
Points négatifs : "All is good"

Points positifs : "le service a bord, les repas et le confort relatif des sièges. L'.espace étant toujours un problème mais cela semble le prix a payer dans la classe économique. Tout s'est bien dérouler pour un vol de 9h50. C'est sur qu'on aurait aimé plus , mais cela vient avec le prix qu'on prêt a payer. Somme toute un bon voyage"
Points négatifs : "Le manque d'espace , mais il me semble que s'est pire avec d'autres transporteurs. Dormir ou essayer de dormir dans un avion, un vraie aventure, de toute façon."

Points positifs : "Cet avion un B--777 avait plus d’espace pour les jambes, ce qui fut fortement apprécie.. Ce n'était pas le cas pour les épaules, surtout si le voisin est le moindrement corpulent ou un peu hors norme, ce qui n'est pas mon cas, ni celui de mon épouse."
Points négatifs : "Dormir dans un avion ou essayé d'y dormir est une sacrifice que je ne suis plus prêt a payer . Dorénavant, je me contenterai de de distance ne dépassant 7-9-heures"

Points négatifs : "Not one of their newest planes."

Points négatifs : "Suggestion changé votre personnel au sol à Roissy 2"

Points positifs : "The crew"
Points négatifs : "The screen"

Points positifs : "Crew was great !!!"
Points négatifs : "Seating in upper class is uncomfortable and bedding is not fresh."

Points positifs : "the crew was very polite and professional."
Points négatifs : "the aircraft is small and confined, only two toilets for the entire economy level passengers for a 6 hour flight. the online entertainment lacks variety and the food was okay."

Points positifs : "Crew was nice"
Points négatifs : "Screens have poor color quality Seat too small Legroom cut into by electronics box Row 45 next to bathroom and no windows"

Points positifs : "Crew was great!"
Points négatifs : "The scone and roll were blah and dry - and so much bread in one meal!!! My seat charger didn’t work :("

Points positifs : "Excellent airline"
Points négatifs : "The business seats could have been wider. I have sat on business class other airlines and the seat was a bit wider but overall still great experience"

Points positifs : "Everything! From check-in all the way to the landing of the plane I was really satisfied! There were a couple crew members that really made the flight feel so at-home/friendly that one could not help but just smile and relax in the flight. Awesome job crew on Flight VA69!"
Points négatifs : "I wish my partner and his family were with my parents and I on the flight to enjoy the experience we had as well."

Points positifs : "Amazing and helpful crew. Great seat."

Points positifs : "The crew were really nice and seemed to genuinely care about the passengers, were approachable and were very happy to chat with passengers and help them out."
Points négatifs : "The food options always seem to run out by the back of the plane and this time didn't match the menu they gave me at the start of the flight, not that I minded because the option I was given was pretty tasty."

Points négatifs : "There is no entertainment, not really required on a short flight but nice when offered."

Points positifs : "Everything except the food"
Points négatifs : "The food is atrocious. Even if I have to pay to upgrade my meal, I would..."

Points positifs : "This flight is the best I’ve been on! Boarding was easy, the seats were comfortable, the film choice was excellent and I enjoyed everything I ate. I really felt I was being treated well by all the staff on board."
Points négatifs : "Nothing"

Points positifs : "Everything (with the exception of the subject below), thank you. One thing that really surprised me, though, is how much I liked the eggs (on both flights) and what went with the eggs, like the spinach and potatoes and bacon on this flight and the potatoes and sausage (and was there something else?) on the next flight. Kudos for making something that has got to be cheap taste good. Thanks."
Points négatifs : "Come to think of it, there was one thing that I didn't particularly like, and that was how the headphones only worked on one side only (there was only audio on one side). At first I thought that maybe I had just gotten bad headphones, but the my next flight was the same: the headphones also only played audio on one side."

Points positifs : "Pilot was great— we don’t thank them enough for a smooth and safe arrival. Plane was great. Ammenities were given (such as ear plugs etc)"
Points négatifs : "Crew members are a bit bland and lack customer service, but I noticed that as a whole in Australia (slow service/not really interactive or communicative & very quick to make comments and leave) not sure if they just hate Americans based on the media or what. One crew member cut in line at the restroom when there was 3 of us waiting to go. Another told me my husband couldn’t receive his meal because he was napping and then he quickly walked away— Yet i received mine on the flight coming to Australia when my husband asked for me? Sanitation between flights should be more strict-my headphones were opened which lead me to believe my pillow wasn’t changed either, since one had a case and one didn’t."

Points positifs : "Service, pilot updates, and seating were all great!"

Points positifs : "The crew was professional, responsive and friendly."
Points négatifs : "The following experience goes down in history as the worst ever because: we had a 3.5 year old child, and mom and dad seated directly in front of our row. The couple ignored the instructions to move seats forward during meals making it impossible to eat. They placed their luggage in the overhead compartment belonging to both rows, which wasn't a problem if they hadn't proceeded to open and close the compartment every 20 minutes. The 300 pd dad repeatedly stepped on my broken toe while reaching for his luggage, while rattling around and disturbing sleeping passengers. And, sadly the child repeatedly threw temper tantrums without any care or effort of intervention from the parents. In short, they terrorized the surrounding travellers. In contrast, my outbound flight, also had a family seated in the row directly in front. This family was the antithesis, considerate and respectful of their fellow passengers. Susan Laws"

Points positifs : "The crew was pleasant and attentive"
Points négatifs : "The entertainment system was not good. The touch screen was not calibrated and very hard to select and scroll through. The flight was over a hour late so we missed our connection. Got rebooked okay, but after traveling for 18 hours having to wait three extra hours was a drag."

Points positifs : "We paid extra for exit row seats so we had good leg space"
Points négatifs : "The seats are so small that only your backside fits on it and we are not big people. There is no support for the thigh and I had severe cramps after leaving the aircraft. The flight to LA with Virgin Australia was far more comfortable."

Points positifs : "Easy and on time boarding."
Points négatifs : "Seats are extremely small. And when the seat in front reclines they are basically in your lap."

Points positifs : "Nothing"
Points négatifs : "My flight was cancelled on Christmas Day, but we had to stand in line to wait to get onto another flight on another airline. They were so slow that the flight they tried to put everyone left and then they offered ZERO assistance to get another flight and wouldn’t even refund my ticket, just told me after waiting 3 hours to call whoever I booked with for a refund."

Points négatifs : "Too much food - not enough time to sleep in comfort!"

Points négatifs : "Flight was cancelled ."

Points positifs : "The crew were very friendly and attentive through out flight."

Points positifs : "Excellent entertainment options, out stewardess was fantastic."
Points négatifs : "Cramped seats."

Points positifs : "Good entertainment, food and in-flight crew"
Points négatifs : "Because this flight was delayed it was a miracle (involving running til my throat literally bled) that I made my connection. Ground crew could not have been less helpful - even to my friend who they knew was trying to get home to attend a family funeral."

Points positifs : "Everything from boarding to disembarking went very smoothly. Flight was on time, seats were comfortable and crew was friendly and accommodating."

Points négatifs : "During my flight from LAX to LHR I requested (pre-booked) a special meal (Asian Vegetarian). During the flight I was told there was no such request in their records and therefore I had to stay hungry for the entire duration of the flight. During my return flight from LHR to LAX the in flight entertainment system for my seat was not functional. I requested it to be reset several times and in spite of the hostess resetting it several times, it did not function. I had to stay without an entertainment system during the entire flight. This was my first time travel with Virgin Atlantic. I may never fly Virgin Atlantic again."

Points positifs : "Not having to pay for a checked bag. The check-in process was very easy The bag drop-off line was pretty speedy."
Points négatifs : "The airline stewardesses moved very noisy passengers next to me and talked to them the whole flight."

Points positifs : "Entertainment system worked well. Good choices."
Points négatifs : "Food decent, but not enough fluids offered during flight . Was very dehydrated by end."

Points positifs : "Food was good."
Points négatifs : "Leg space was cramped. Parking was very far.food"

Points positifs : "Great seat. I did the upgrade and it was so comfortable ...good food."
Points négatifs : "They closed the shades immediately when we took off. Creepy"

Points positifs : "Getting to Barbados from Manchester airport is convenient"
Points négatifs : "The light weight on a long haul flight do not work anything over four hours you need some form of comfortability and virgin got it wrong with the seats .. yes I know the industry is all about making and saving money but you also need to Remember that most of this flight you will be sat down for"

Points négatifs : "Problème incroyable quand cest acheté avec Virgin et opéré par Air canada... est vous capable de vous entendre sur la meme chose ?? Jai couru 1:30 h pour que mes bagage embarque sur ce vol ... pu jamais"

Points positifs : "The crew was friendly and did a great job."
Points négatifs : "The seats were a little tight."

Points positifs : "nice new seats"
Points négatifs : "The entre food top was torn, apparently opened before I got it, also there was no salad dressing. ATTN RICHARD BRANSON: Are you concerned for our environment? The head stewardess would not refill my sports water bottle after I asked her nicely, instead she poured water into a cup which she threw away, wasting plastic unnecessarily. I told her I did not like wasting plastic and she appeared to not enjoy what I had to say. This was the same lady who handed me my dinner. Rest of crew was great."

Points positifs : "Great service outstanding staff"
Points négatifs : "Entertainment package needs to better emirates and qatar could be taken as examoles Delay un take iff 3 times now in last 12 months"

Points positifs : "There are lots of relatively new movies to choose from."
Points négatifs : "The complimentary headset breaks easily. Tray table was broken and they can't fix it. Very small bathrooms, knees almost touch the door when sitting down. Food selection for dinner ran out quickly, resulting in only 2 choices and one is hot spicy, so basically only one choice. All beverages are given out in small cups, even water is given out in small cups increments (finish in one gulp), they don't even give out small bottles of water. No complimentary packet (eye shades, socks etc.) , not even a barf bag for collecting trash."

Points négatifs : "You lost our luggage. We were able to pick up our luggage after the Sydney flight, but they never made it to Minneapolis. What I don't understand is why we were not able to get boarding passes and seat assignments when we did our check-in in Sydney? Why is that so hard? Also, when we were getting our boarding pass in LAX it was so confusing when it asked for checked bags. Our bags were already on a belt going to who knows where - were we supposed to check "yes"? If we had a boarding pass this would not have been an issue."

Points positifs : "Smiling and helpful staff Great FREE food and drinks good movies Free goodie bag of travel goods, blanket, pillow etc Free candy for landing descent"
Points négatifs : "Leg room is a little tight"

Points positifs : "Very good on board services and nice crew"
Points négatifs : "At boarding in Atlanta, they only checked in 1 of my 3 luggages to my final destination, the 2 others are lost..."

Points négatifs : "cabin was nice but cold"

Points positifs : "Great selection of entertainment. Crew was very accommodating. Food and drink service was great."
Points négatifs : "Boarding process was slightly hectic."

Points positifs : "The food and service was excellent. Love it!"

Points positifs : "n/a"
Points négatifs : "Let's see, my connecting flight was delayed. I missed my Sydney flight so they put me ona flight to Brisbane which was actually pretty great. Then, oh then they lose my bag. Two days later I guess is an appropriate time to then put it on the next flight? What? My bag is 20 pounds, smaller than a standard sized Dachshund. And low and behold they said I can spend up to $50 on necessities. Too kind, virgin Australia, too kind."

Points positifs : "It was a great experince we enjoy the flight other than the delay on the luggage"
Points négatifs : "one of my luggage was lost and delayed for 2hrs. We waited at the Airport for the luggage to arrive."

Points positifs : "Service, food, etched all fine"
Points négatifs : "Fees to assign seats in advance are very high. Sat on the Tarmac a while before takeoff and after landing."

Points positifs : "Entertainment was okay, flight crew was nice"
Points négatifs : "After checking in my wife and I were in separate seats. I was then unable to change my seat after check in. After calling the helpline I was informed that it is impossible to change the seat after checking in until I am at the airport. No other airline has such an obscure, in efficient rule. Virgin takes pride in being a step above their competition - I didn't see it. I have flown international on Delta, American Airlines, British Airlines, United, and others and any difference in the experience was negligible."

Points positifs : "As expected, great customer service from Virgin. Great Vera system. Friendly and welcoming experience."
Points négatifs : "The seats!!!! Omg I got bed sores. Not really but they have got to be the most uncomfortable things I have ever sat in. For a European flight from Uk they'd be fine. But for 9 hours...not good. The short hop down from ATL to MCO after was a blessed relief. Virgin, you have got to think a little more about your passengers asses. Also, having flown with just about every major transatlantic operator, including previous trips with Virgin, the knee room was not good. If you stretched out under the seat in front you were ok but draw your knees up... I wore short trousers for comfort and have sore points on my knees where they rubbed against the material of the chair in front."

Points positifs : "Top notch for a long economy class flight. Great new plane!"

Points positifs : "The crew was very good with the passengers and attentive"
Points négatifs : "The leg space is very tight, it was very hard to sit specially for longer flights it's not that comfortable"

Points positifs : "L’accueil et l’aimabilité du personnel qui laisse à désirer. Le confort est vraiment mauvais. Le dinner était vraiment léger."
Points négatifs : "La Nourriture, le personnel, le confort."

Points positifs : "Crew was great"
Points négatifs : "Last second gate change was confusing and poorly communicated"

Points positifs : "It was a nice, quick hop. Everyone played by the new COVID rules."

Points positifs : "Boarding was a fast and smooth process. Flight attendants were there to help with carry on luggage if needed. Always nice and do their best."

Points positifs : "Comfortable seats, nice staff, clean facilities"
Points négatifs : "Nothing"

Points positifs : "I appreciate the choice of snacks."
Points négatifs : "The coffee served on the flight was lukewarm."

Points positifs : "Great entertainment."
Points négatifs : "Turbulence was high so good/drink service was less than normal. No fault of delta or their crew but the JFK airport was awful, especially through customs. No help from the employees and easy to get lost."

Points positifs : "we could not get a seat until we arrived at the airport."

Points positifs : "Very smooth flight and friendly crew"
Points négatifs : "Chairs really uncomfortable"

Points négatifs : "Great"

Points négatifs : "Seats hardly recline. Very difficult to sleep in this red eye flight."

Points positifs : "Équipage commercial chaleureux et efficace"
Points négatifs : "Angle inclinaison des sièges de première"

Points positifs : "Liaison quotidienne fiable"
Points négatifs : "C’est un petit jet avec espace limité"

Points négatifs : "The girls were sweet as usual!"

Points négatifs : "Tout"

Points négatifs : "Le choix des films, la nourriture, l'information de vol sur la tablette"

Points positifs : "Personnel courtois"
Points négatifs : "2h de retard ..."

Points positifs : "The ease of travel that Delta efforts me"
Points négatifs : "Easier status earnings"

Points positifs : "Entertainment on short flights is a nice surprise"
Points négatifs : "Very very late.. I almost lost my replacement of the replacement of my connection. Had to run like hell. The luggage didn't make it. To summarize the day, woke up too early, got to my destination hours late and got the luggage in the middle of the night."

Points négatifs : "2nd Delta flight on the same day that was delayed. This one only 44 min."

Points positifs : "I like being able to charge my devices"
Points négatifs : "Better movies"

Points positifs : "Zéro sourire! D'après moi, ils n'avaient pas envie de travailler ce matin..."
Points négatifs : "Le wi-fi ne fonctionnait pas, aucun dvd, même pas de prise usb pour charger nos téléphone, siège très étroit! On pouvait dire quand le pilote ralentissait et accélérait tellement c'était fait brusquement! Rien à voir avec mes 2 premiers vol..."

Points positifs : "L’horaire Respectée"
Points négatifs : "Rafraîchissements peu de choix"

Points positifs : "tout"
Points négatifs : "le confort des sièges"

Points positifs : "tout"
Points négatifs : "le confort des sièges"

Points positifs : "?"
Points négatifs : "Un autre transporteur! Vol retardé + déglaçage +attente sûr tarmac = vol de transfert raté = 4 heure d’attente a l’aéroport résultat départ de Montréal à 9;00 pour arriver à Kansas à 23:00h"

Points positifs : "Vol retardé + Déglaçage + atttente sur le tarmac pour laisser atterrir un avion en priorité = Arrivé en retard pour le vol suivant = résultat attente de 4 heures à l’aéroport pour prendre le vol suivant. Départ de la maison 8:30 arrivé à destination 22:00 Montréal/Kansas!!!"
Points négatifs : "Un autre transporteur!?"

Points négatifs : "I could not sleep on my return flight, as I am a woman travelling alone and I was seated next to a young man, when there were plenty of free seats in the rear, where some guys were spread out among 3 seats sleeping."

Points positifs : "Fly attendants were very professional"
Points négatifs : "Nothing"

Points positifs : "Le personnel de Board a ete formidable. Le siege etait tres confortable"

Points positifs : "Crew were ok. Not that comfortable."
Points négatifs : "seat need to be more comfortable"

Points positifs : "Le choix de films"
Points négatifs : "Pas beaucoup d espaces, personnel peu sympathique, écran qui ne marchait pas bien du tout (avance rapide sans demander, impossible de revenir en arrière), pas de bagages à l arrivée"

Points positifs : "Seat was comfortable"
Points négatifs : "Could have been a little cooler- was stuffy"

Points positifs : "The flight was very good in both directions. I was quite comfortable. On my return flight I left my e-reader on the plane. I didn't realize it until 2 days later. I called Delta and spoke with Tiffany. She was so helpful. She located my e-reader and I was able to go to the airport and pick it up."
Points négatifs : "Carry brewed decaf coffee."

Points négatifs : "Seats are so small. Flight was delayed."

Points positifs : "Tout est dit plus haut"
Points négatifs : "Tout est dit plus haut"

Points positifs : "Sky Priority L’espace pour les jambes"
Points négatifs : "La classe premium est devenu du gros n’importe quoi! Les petites attentions ne sont plus là ( cône de bonbons). Le personnel de bord disparaît après le service du repas et ce, pour le restant du vol. Les rideaux séparateurs restent ouverts! Quant au confort des sièges, n’en parlons même pas! Dur sur les fesses, le dos, les jambes et le sommeil! Bref, cette classe n’a plus rien de premium!"

Points négatifs : "Ras puisque j'ai pas pu le prendre!"

Points positifs : "Rien"
Points négatifs : "Ils ont annoncé un retard d'une heure reçu sur mon email, je suis donc allé à l'aéroport pour le nouvel horaire et quand je suis arrivé il venait de fermer le vol et ont refusé de me laisser monter! J'ai donc raté l'avion, ils m'ont donné un billet gratuit par contre je n'ai pas pu être à mon rdv qui était important"

Points positifs : "Personnel professionnel et accueillant, départ et atterrissage à l’heure"

Points positifs : "Kindness of the staff"

Points positifs : "Crew did not serve breakfast because flight arrived earlier How about better communication with pilot?"

Points négatifs : "The comfort seats are not that comfortable"

Points positifs : "Equipe sympa et investie."
Points négatifs : "Vieil A380 avec des sièges peu confortables mais surtout une télé et un service VOD sordide. Dîner et boissons bonnes mais petit déjeuner infecte. Pain « étouffe-chrétient »"

Points négatifs : "To many screaming kids"

Points positifs : "Service et accueil"
Points négatifs : "Le retard de plus de deux heures!"

Points positifs : "Service; security gate in NY close to departure gate."
Points négatifs : "Arrival Gate in San Jose far from exit."

Points positifs : "No power plugs on a six hour flight? Wifi was down and the audio didn’t work in my seat. Crew was super snarly and unhelpful"

Points négatifs : "Crew did not offer me/ another passenger the complimentary drink/ snack. And made a face when I asked for a drink later."

Points positifs : "Service de crew à bord, très gentil."

Points positifs : "Very friendly crew, very clean cabin, very comfortable seats"

Points négatifs : "Food is a joke"

Points positifs : "The fight had a lot of open seats as I had a whole row to myself! Also the crew was kind."
Points négatifs : "Flight was delayed, but it didn’t interfere with my travel plans."

Points positifs : "Not much went well, sorry"
Points négatifs : "Because of bad logistics, the flight from CDG to FRA was delayed and therefore i missed my connection to AUS. Lufthansa personnel could have helped me make the second flight but didn't bother. I was rebooked on another flight through IAH which defeats the purpose of choosing a direct flight."

Points négatifs : "Better Communication from Lufthansa"

Points négatifs : "A delay to unload then reload bags, followed by no in-flight communication of connecting flights, led to a missed connection and an overnight hotel stay."

Points positifs : "Je suis allergique à la moutarde et aux à l’avance d’en faire part sur le site d’enregistrement. J’ai tenté d’appeler mais après avoir perdu 20 minutes j’ai abandonné. Conséquence j’ai mangé un bout de pain et une barre tendre! De plus, le personnel était plus ou moins compréhensif et accomodant."
Points négatifs : "Avoir sur le site d’enregistrement la possibilité de faire part des allergies alimentaires.Que l’équipage ai accès à une liste détaillée des ingrédients du menu servi à bord"

Points positifs : "Le personnel était parfait et proposait de l'eau régulièrement."
Points négatifs : "Le repas n'était pas très bon et j'ai eu faim"

Points positifs : "I was seated in Row 18 (comfort economy?) and my seat was relatively comfortable. The cabin was clean and pleasant. The crew was friendly, efficient, and professional."
Points négatifs : "My family was seated in the economy section and their seats were extremely uncomfortable. I had the pasta dish for dinner and it was mushy to the point of being inedible."

Points négatifs : "LA NOURRITURE POURRRAIT ÊTRE BEAUCOUP MIEUX"

Points négatifs : "Retard"

Points positifs : "Ben... Je cherche encore"

Points positifs : "le personnel"
Points négatifs : "respecter l'horaire. la recherche a été faite pour un vol avec bagage enregistré inclus. seulement aprèes l'achat on a pu voir que c'était un light fare"

Points positifs : "Le service"
Points négatifs : "La nourriture, le retard"

Points positifs : "Service is excellent, comfortable seats and space between legs is comfortable even in economy."

Points positifs : "Nothing at all"
Points négatifs : "They cancelled my ticket because I missed the second leg of the flight. They didn’t even offer me an option and told me to find my own flight home. I had to pay $1100 on another airline to fly home tomorrow. I will NEVER use Lufthansa again"

Points négatifs : "Parfait rien a dire"

Points négatifs : "Toujours un plaisir de voyager avec une compagnie de renommée."

Points positifs : "for the first time ever, my kid ate the airplane food, and it was because it was good. the service was really good and the staff outstanding."
Points négatifs : "Te cabin pressure gave us headache. always happens with the A380 though."

Points positifs : "La grande attention et disponibilité du personnel cabine"
Points négatifs : "Quelques soucis avec le système de divertissement,"

Points positifs : "Voler pour la première fois sur un à 320 NEO !"
Points négatifs : "Rien"

Points positifs : "Très Correct"
Points négatifs : "Rien !"

Points positifs : "Personel très pro"
Points négatifs : "Films et divertissement"

Points positifs : "Personel très réactif"
Points négatifs : "Les films et divertissements"

Points positifs : "Mauvaise information"
Points négatifs : "L’embarquement"

Points positifs : "On a eu 3 h de retard ... l’avion n’était pas plein donc attendu l’autre vol"
Points négatifs : "Mauvaise info"

Points positifs : "Confort de l'avion et amabilité de l'équipage"
Points négatifs : "Un peu déçu par les repas J'en avais un meilleur souvenir"

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points négatifs : "les faits d‘être m‘a fait loupé la suite de mes transports"

Points positifs : "rien"
Points négatifs : "les retards"

Points négatifs : "Le vol est largement en retard !!!!!"

Points négatifs : "Le repas était franchement mauvais. Il n'y avait pluplus de deuxième choix"

Points négatifs : "Les informations à bord etaient incompréhensibles"

Points positifs : "Crew, boarding, seat"
Points négatifs : "Paris airport is extremely passenger unfriendly. Better to connect somewhere else"

Points positifs : "Crew and flight and service were fine"
Points négatifs : "Economy seats are cramped"

Points positifs : "Good, friendly crew"

Points positifs : "on time no hassle"
Points négatifs : "nothing in particular"

Points positifs : "Qualité du service en général: bon Et comme à leur habitude ils proposent un avion récent."
Points négatifs : "Avion surbooké, j'ai été séparé de ma compagne comme beaucoup d'autres passagers... Mauvaise expérience de vol surotut pour 12h de vol. Le personnel de bord à fait son possible pour nous servir au mieux mais on sentait qu'ils étaient un peu débordé."

Points positifs : "Qualité toujours au rdv et avion au niveau"
Points négatifs : "Changement de vol à la dernière minute imposé par la companie qui nous a fait voyager séparément avec ma copine dans des conditions peu agréables + on a raté le taxrefund à cause de ça..."

Points positifs : "Great hospitality"
Points négatifs : "Delayed"

Points positifs : "Everything was great. Not a single downside. Easy to follow announcements on connection, punctual and nice aircraft."
Points négatifs : "Nothing."

Points positifs : "Équipement de divertissement excellent. Personnel souriant"

Points positifs : "Attentive and friendly crew, good selection of in-flight entertainment"
Points négatifs : "Crew did not come around very frequently with water throughout flight, mostly only during regular beverage service."

Points positifs : "Beaucoup de compagnies aériennes auraient intérêt à suivre l’exemple de Lufthansa."
Points négatifs : "Un retard de plus de trois heures. Mais au moins, on nous a informés et donné de l’eau et des grignotines."

Points positifs : "Étonnant, mais on a servi sandwich et vin en classe économique gratuitement."
Points négatifs : "Embarquement désorganisé. Tout le monde entre en même temps et non par rangée."

Points positifs : "Actual flight, staff, food, beverages."
Points négatifs : "Altho I checked in on line in advance, i was unable to print my boarding pass . Lufthansa very little space for check in & luggage at Charles de Gaule and staff advised me to arrive at 4am for 7:45am departure so I could stand in line to get boarding pass and deposit luggage. I did so. Wait was not too long. Security was fast by comparison."

Points négatifs : "Le retard"

Points négatifs : "Le retard"

Points positifs : "Arriving on time."
Points négatifs : "Can't think of anything."

Points positifs : "So rude crew"

Points positifs : "The seats were so comfortable"

Points négatifs : "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Points positifs : "Services is good ."
Points négatifs : "Food can be better"

Points positifs : "Professional crew. Good simple check in."
Points négatifs : "Nothing."

Points positifs : "Fast boarding"
Points négatifs : "Slow in refuelling, got us delayed for 40-"

Points positifs : "The crew was informative"
Points négatifs : "Inflight sandwiches"

Points négatifs : "Fix the damn KIOSKS at Vienna!"

Points positifs : "Crew was nice and pleasant"
Points négatifs : "Flight very late"

Points positifs : "Personnel serviable. Avion propre et choix de langues (anglais, néerlandais et français) apprécié."
Points négatifs : "Retard au décollage de 30 min minimum à l'aller comme au retour avec KLM. En portant un pull et un polaire j'ai eu bien froid en cabine."

Points positifs : "Le vol était ponctuel."
Points négatifs : "La classe business sur ce type de vol n’a rien de business si ce n’est d’être à l’avant de la cabine."

Points positifs : "Everything was smooth and effortless."
Points négatifs : "Can’t think of anything."

Points négatifs : "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Points positifs : "Like the overall KLM experience"
Points négatifs : "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Points positifs : "Le vol"
Points négatifs : "Clairement le système pour faire notre checkin online est pourri"

Points positifs : "Nice aircraft"
Points négatifs : "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Points négatifs : "L’intégralité du voyage, pas de repas, retard de bagage"

Points négatifs : "The check in desk was late opening & the carry on luggage size was smaller than advertised on their website, so it had to be put in the hold. Open on time to prevent less stress to travelers & give more accurate information about cabin luggage."

Points positifs : "Crew was nice and efficient"
Points négatifs : "Economy seats don’t recline enough."

Points positifs : "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Points négatifs : "Transfer point needs upgrade."

Points positifs : "Friendly and efficient crew. Flights were on time if not even early."

Points positifs : "Good"
Points négatifs : "Nothing"

Points négatifs : "wasn't able to take the flight since I missed it"

Points positifs : "Crew was very friendly. Nice that wine was served without charge."
Points négatifs : "Announcements from the cockpit were hard to hear. Food has been better in past."

Points positifs : "Good and friendly services"
Points négatifs : "I really don't like when at the gate the take your luggage and say you'll be the first to get it at arrival.. And now I'm still waiting.. That's really really annoying"

Points positifs : "Crew was awesome"
Points négatifs : "."

Points positifs : "The seat was spacious and the concept of the evening meal being the lighter option was innovative and well thought out"
Points négatifs : "Boarding was chaotic and congested with not much information or order."

Points positifs : "Good flight, arriving well on time."

Points positifs : "Seats were comfortable and there was enough room for hand baggage. I slept during the flight so do not have opinion on entertainment."
Points négatifs : "Not able to charge my digital devices. When serving beverages and food, the same flight attendant missed me a few times. That was annoying but other attendants were very nice."

Points positifs : "Good entertainment options. Nice flight attendants"
Points négatifs : "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Points positifs : "Arrived early!"
Points négatifs : "Boarding seemed disorganized."

Points négatifs : "Flight was cancelled."

Points négatifs : "Boarding was confusing and disorganized"

Points positifs : "Wifi on Board"
Points négatifs : "Nothing"

Points positifs : "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Points négatifs : "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Points positifs : "Service en business au top. Pour aller de l’europe vers Mexico les sièges sont dans lis confortables sue les vieillissant de l’A380 d’Air France."

Points positifs : "Petit avion sans trop de place."
Points négatifs : "Connexion un peu trop courte à Amsterdam. Génère du stress."

Points négatifs : "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Points négatifs : "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Points positifs : "Good information and helpfil boarding."
Points négatifs : "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Points négatifs : "Le menu est à améliorer"

Points négatifs : "Le menu est à améliorer"

Points positifs : "Bording was good and general flight ok"
Points négatifs : "This airplane must be the oldest in the fleet. No USB, no charging, no touchscreen technology, no plugs, no bluetooth."

Points négatifs : "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Points négatifs : "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Points positifs : "Very friendly and helpful personnel."

Points négatifs : "Amesterdam airport employee was really rude"

Points positifs : "In flight food was enjoyable"

Points positifs : "Excellent experience with the cabin crew."
Points négatifs : "Seats on the 777 were too narrow. This 777 had a 3-4-3 seating arraignment, it would have been better with a 3-3-3, similar to a 787 configuration. With the current layout, even with an aisle seat, I was sitting in the aisle. And I am not a large person! The flight was full, so use the 787 and two daily non-stops. For a twelve hour flight, the food was only Okay, could have been better and with a better selection. Meal timing was poor."

Points négatifs : "vol retardé"