Points négatifs : MY budget experience:
I had a car reserved on Dec. 1, 2018. When I was checking in at the counter in MCO, the rep asked for a credit card. I gave him 3 cards, all debit cards. He would not accept because I was from FLORIDA and Budget does not accept Debit cards of FL residences.
To me that is a discriminatory policy against FLORIDA residences.,
Then I offered to pay cash for the rent a car in Orlando, FL, USA . The reply from the representative was "we do not accept cash".
You will be hearing further from me regarding this disgraceful and, anti-Ameriican business policy.
5061 N. A1A , U-302
Ft. Pierce, FL 34982
Points négatifs : There is an employee there that everybody finds quite not the friendliest sort!!. Fortunately I had another employee(female) the day I returned the car and did not deal with this (male) employee.
Points positifs : Easy drop off
NEVER USE THIS LOCATION
Points positifs : That I didn't end up having to conduct business with this company.
Points négatifs : Managers treatment of employees and customers was unacceptable in all ways. zero vehicles available. no assistance provided in fixing issues. booking mean nothing, they give cars to friends
Everything was great EXCEPT the car had ants.
Points positifs : The pick-up and return were easy and fast. The attendants were very friendly and helpful. The price was exactly as arranged.
Points négatifs : The car must have ants in the undercarriage. The didn't bite, but were annoying. I almost stopped driving but we were able to keep them away with wipes. We were on a tight schedule on a one-way trip or I would have gone back to exchange it...
Points négatifs : Very nice
Points positifs : When I tried to change drop off location was told that the pickup location was out of vehicles. This despite the fact that I had a reservation for a vehicle from that location already.
Points négatifs : Didn't like service both web and phone that would not make the change.
Poor Customer Service
Points négatifs : The rep at the counter was more interested in a personal phone call than helping me. She was painfully slow when she decided to hang up the phone and actually do her job. A one minute transaction took over 10 because of this her. I highly suggest getting rid of this lady
Points positifs : Professional efficient presonnel
Points positifs : Harrison is a wonderful employee who is knowledgeable and hard working.
Pricing misleading, additional cost - request some
Points négatifs : When I purchased off Kayak I assumed this was an 'all in price' with teh exception of any damage or extra services added on (insurance, gps, etc.). When returnign the car I was slapped with an extra $15 fee for miles driven under 75.... I thought miles were included in the price!?
Points positifs : Phyllis was very pleasant and helpful when I picked up the car.
Points négatifs : The actual car I drove, KIA SUV, was not very good. It started to shimmy when I drove it over 65 MPH. I will never buy a KIA.
Grande (Ford Mustang Convertible ou similaire) est la catégorie de voiture la plus réservée chez Budget à Vero Beach.
Budget possède 1 succursale à Vero Beach. Consultez notre carte des succursales Budget pour trouver celle qui vous convient le mieux.