Voulez-vous définir comme devise par défaut ou pour cette visite uniquement ?
As first visit to Brazil it was central freindly comfortable and an ideal place to see Campinas and surrounds. No
The Location Poor staff help, very poor cleanness of the room, Inability to solve problems with the room specially with the not operative air conditioning.
Good location. Nice rooms Staff was very brusque. Not friendly, not helpful.
I did not like anything at all. It's just a terrible hotel. Old, dirty rooms, smelly sheets, lousy service.
Staff were very helpful in planning for eating and travelling, rooms very clean and hotel is very well located close to the highway and shopping center.
Staff are very efficient and friendly, room is well kept and clean. Although the location it's key point, airport and entertainment/ restaurant area within the city (cambuí) are easily acessed in a matter of minutes. Room shower could have better distribuition (you enter directly onto the water) and the drain was not working too well, although I did not have any problem taking my shower, this could be re-thought. Also the air conditioning works really well, however the air is directed to the second bed.
The manager accepted the criticism about false advertising and came with solutions to help. The location is in an industrial park 20 mins outside town by Car (Not 5 mins) The pool is big enough to wash a dog in and looks like its been used for that. The Internet is not free and the WiFi reception is poor quality by Brazil standards.