Points positifs : Staff was very accommodating both for pick up and drop off.
Points négatifs : Price for a subcompact was a little high but compatible with the competition.
Points positifs : The car was clean
Points négatifs : The staff tried to change the price of the rental, they didn’t communicate very well about pick up door off location and then condescendingly asked “do I need to get my manager involved?” I was able to talk to the manager and and get the price I was quoted but not without hassle
Points négatifs : The person at pick up should have gone over everything as we were charged a ton for being slightly over the drop off time. I didn't realize the drop off time was then. They seemed to be more interested in making sure they had a credit card to charge instead of giving you then correct information.
Points négatifs : Drop off at airport was super easy.
Points positifs : 4 Wheel Drive
Reliability while in the Yukon and all it can throw at you! Thanks!
Points positifs : The manager was very accommodating very positive. Great customer service.
Points négatifs : No one told us about the large amount for deposit over the phone.
Points positifs : Very efficient pickup and return
Points négatifs : Mileage restriction
Points positifs : 1. 2017 Chevy Cruze provided (the exact car model requested)
Points négatifs : 1. Although I pre-paid the insurance before picking up the car, agency called me while I was in the air to confirm rental. Gave me a time limit to call them back to confirm, however that deadline also passed while I was still in the airplane. 2. Start mileage on contract was lower than mileage on car. They charged mileage to bring it to the airport from their storage lot. 3. Car was dusty. 4. Damage pre-recorded on damage report was less than actual damage seen. Luckily I insisted we check out the car together before signing the report. We amended the report to include new damage. 5. Sign on counter claims they are open from 5am to 5:45pm. Must be 'Yukon Time', because it was 8am before anyone showed up.
Points positifs : It was great that this location had an unlimited mileage upgrade available. It saved me a little bit of money in the end. Car was very tidy. Price seemed to be comparable to other companies.
Points positifs : Good price.
Easy drop off.
Emailed receipt within the hour.
Points négatifs : Really long wait to pick up car due to a pair of clueless customers ahead of me that asked a million questions and kept changing their specs. Finally another staff member brought in to assist me and he was fast. Car had a strange odour that was either 2nd hand smoke or some other chemical (weed?).
Points négatifs : Even though I had made a reservation, I still had to wait in a long line to get the car. Once I did though every other experience was excellent. May I suggest a line for reservations as all flights come in at the same time. Dropoff excellent.
Points positifs : C’était facile pour la retourner
Fonctionnait bien et était propre, comme neuve.
Points négatifs : J’aurais aimé qu’on me donne le choix entre beeline ou hatchback.
Compacte (Ford Focus ou similaire) est la catégorie de voiture la plus réservée chez Driving Force à Whitehorse.
Driving Force possède 2 succursales à Whitehorse. Consultez notre carte des succursales Driving Force pour trouver celle qui vous convient le mieux.