Avis des clients
Note globale
9,2
Excellent
Basé sur 52 avis
Propreté
9,0
Confort
9,2
Prise en charge/retour
9,1
Rapport qualité/prix
9,2
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Commentaires récents
Avis des clients
18
4
0
0
1
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10,0
Points positifs : Yes
avis de
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6,8
Points positifs : The process for both pick-up and drop-off were super quick and easy, despite obvious limitations with covid.
Points négatifs : They left me in the dark about my refund for my deposit for using a debit card at pick-up. Still unsure if and when I’ll be receiving it back.
avis de
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9,6
Points positifs : Our flight wasn't until 7:30 p.m. and the car had to be returned at 11 a.m... We called Andrew at the Hartford location and for 4.$ extra we were able to keep the car until 4. They also allowed us to drop the car at a location closer to the airport. The experiecne made our trip that much more enjoyable. Thank you Enterprise. Your new loyal customers,
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10,0
Incredible service
Points positifs : Staff was helpful, friendly and acommodating
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10,0
Perfect
Points positifs : The staff was very attentive to my needs.
Points négatifs : The toll pass I rented was invalid but the manager Alec refunded me and was extremely apologetic.
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2,0
No car
Points positifs : I received a confirmation but there was no car available.
avis de
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10,0
Be sure you get the right shop for airport pickup
Points positifs : Jake from the Airport Rd. office called to make sure I wanted his (Brainard Airport) office in Hartford, and not them more likely Bradley Airport in Windsor Locks, serving the Hartford area. Thay was going above and beyond and saved me a LOT of trouble. The Bradley shop honored the rate (with higher taxes) and were friendly and professional. I have been scammed by the Alamo/National tactics and highly recommend Enterprise over those two chains.
Points négatifs : Only that the website didn't make the location abundantly clear. The system should know that "Hartford" might mean Bradley and alert the buyer. That may be Kayak's problem, not sure.
avis de
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10,0
Points positifs : Great price, fuel efficient car
Points négatifs : Squeaks and weird sounds in the rear/trunk area but it drove fine.
avis de
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10,0
Fantastic friendly service at BDL Airport Enterprise
Points positifs : Excellent, helpful, friendly customer service! I was very impressed. Top notch young crew at the BDL location.
avis de
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10,0
Points positifs : everything
avis de
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10,0
Another example of service that makes me come back!
Points positifs : When I brought back the car I mentioned that it smelled of smoke, That was something I had not noticed when I picked the car up but as the week went on the smell got stronger. The young man helping me asked how he could help and I told him I would appreciate not having to pay the $50 fee for dropping the car off at a different location. He asked me to come to the office and the manager there gave me a $25 credit, she could not waive the entire $50 fee but she and her staff's response was so positive and so quick I was fine with the $25.
avis de
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7,6
Pick up
Points positifs : Picking up after booking at Bradley Hartford airport was a bit of a hassle. When you book the car you book in Hartford but the enterprise courtesy van takes you to an enterprise in Windsor Locks. Their taxes are higher and they try to charge me $100 more. To pick up enterprise in Hartford was 15 minutes away and their courtesy van would not take me. However they told me I could call Uber. After a bit of talking back-and-forth he finally agreed to honor the price that I got.
avis de
Notes des autres agences à Hartford
Où trouver des voitures de location Enterprise à Hartford ?
Les meilleures astuces pour louer une voiture à Hartford avec Enterprise
- Le prix des voitures de location de catégorie « Intermédiaire » chez Enterprise à Hartford est environ 14% moins cher en moyenne que les autres types de véhicules.