Points positifs : Nothing terrible service
Points négatifs : Terrible service. We only went to rent the car for an Day as a surprise treat for my husband. We already had a rental for a week of our holiday. They hadn’t called us to tell us they only took credit cards. We had debit card an they wouldn’t take my one as in my name even though it was my treat.
Trey was great... Thumbs up!
Points positifs : Very attentive, made me feel very welcomed.
Great staff. Easy process
Points positifs : Helpful staff and easy access
Points positifs : I got my car and the price was decent.
Points négatifs : The service was so so so so so so so slow. Crazy slow. Insanely slow. It took forever.
Great car rental location
Points positifs : The agent handled all my needs professionally and the car was okay. He is an excellent customer service representative.the guys at the location were so nice when i droped off it was late to get drop off they waited till my uber came.
Points négatifs : Nothing
Nick of time
Points positifs : I was the last rental thanks to the internet I just beat the couple walking in . Enterprise just rented the last car didn't upgraded me to a truck for a reasonable prices with a tank of gas . Great service !
Points négatifs : The CDW insurance at $24.99/day is a ripoff. They practically beat you over the head to buy it and, when you call to cancel, the give you a song-and'dance routine and send you from one Enterprise office to the next. They are gamers. I will NEVER EVER use them again!! And I used to be a fan. They lost a customer.
Average car rental
Points positifs : I liked that our car was ready when we got there, but that is expected.
Points négatifs : I didn't like how the car only had 1/4 tank of fuel. I would expect a car rental facility to make sure the tank is full when loaning out. The exterior of the car was very dirty, and also had tons of bugs plastered over the front grill and windshield area. Also, I got two sets of keys (with big fobs) but they were linked together with cable so I had to carry around both sets of keys, a little unnecessary in my opinion.
Points positifs : Marcus was amazing and very helpful
Points négatifs : Loved everything
Points positifs : Me dieron un auto con una goma en muy mal estado.volvi al lugar y me cambiaron el auto por una camioneta por el mismo precio...me faltó información de donde dejar la camioneta en el aeropuerto de Miami.. me mandaron a cualquier lado..y ahora que estoy en mi país y recibo el importe me doy cuenta que tengo $50 dólares más de lo que me dijeron de entrada.. de donde salió ese importe?? Como reclamo..infórmense bien antes de contratar un auto
Points positifs : Newer car, good service. Convenient pick up and drop off.
Points négatifs : Thought is was on the expensive side.
Points positifs : I had to change my pick up and drop off locations twice, enterprise was flexible and accommodating. They didn't have an economy car at the new location, so they gave me a free upgrade! The customer service is consistently unbeatable. Only Enterprise!
Grande (Nissan Altima ou similaire) est la catégorie de voiture la plus réservée chez Enterprise à Kissimmee.
Enterprise possède 3 succursales à Kissimmee. Consultez notre carte des succursales Enterprise pour trouver celle qui vous convient le mieux.