One of the cleanest hotels that we've stayed in while visiting Goleta.
The staff was super nice, the breakfast was the best of a lot of hotel stays I've had. Super convenient to UCSB. Clean, well kept. Parking was easy enough. And although my car battery didn't die another guests did and anot employee helped her jump her car which was really sweet. Quiet and great beds super comfortable and welcoming all around Pool was closed but that's minor I suppose. The price was outlandish though. But it was better than sleeping on a crowded floor.
The staff is friendly and helpful. Two bottles of water and daily breakfast are included. Free parking is free. The rooms are clean. Walls seem thin -- I could hear TV and voices from the next room. The windows don't have blackout curtains.
The rooms were very clean, the staff was helpful and friendly and the breakfast was very good The ice maker on both the 1st and 2nd floor were broken the entire weekend. You had to go up to the 3rd floor to get ice. Not terrible just inconvenient
Localisation de l'hôtel, propreté des chambres et répartition équilibrée des différentes chambres autour de deux ensembles "pisicine + jacuzzi" donnant l'impression de pouvoir bénéficier individuellement des ces facilités. Petit déjeuner non compris et à prendre dans sa chambre.
la propreté et le confort de la chambre!!! le café et les fruits offerts démontrent l'admirable attention envers le client!
adorable hôtel personnel sympathique Le ménage était correct j'ai trouvé des affaires des précédents occupants
Accueil/site/proprete/espace/pratique/facilite d acces
Les chambres ont eu des fruits et de l'eau et des articles de toilettes étaient très agréables
Le personnel est sympatique et les piscines sont bien ammenagées ainsi que les jardins bien fleuris le tout dans une atmosphere humaine NA
Chaleureux et serviable la réception les gars Vieille grande chaise dans la chambre
un rapport qualité/prix des meilleurs. Une jolie piscine, une chambre propre, un acceuil sympathique. je conseille.
le spa et les attentions envers les clients le fait que le retaurant s'attribue ses propres tips et les impose aux clients
The location was across the beach from the waterfront and a block from the main drag of downtown SB so it was a perfect location. The hotel grounds, the main lobby, and the areas open to the public were very nice. That being said, that was the only nice part about this hotel. Oh, and the valet were extremely polite. And a 12pm checkout. The hotel is very large and we walked around for quite a while with our luggage in hand to find the entrance to our building. We we were asked upon check-in if we had a map, but never actually shown where on the map our room was. When we did finally locate the room, adjacent to the elevators (very noisy), the room was horrible. Why we were placed in the disabled accessible room was beyond me for my family of four. At least if there were no more rooms, please let me know upon check-in. I started to make a fuss, but we were only there for one night and to be honest, the lobby was super far and my fiance and I had just carried all the luggage to the room ourselves and were sweating and we had to meet our family for dinner soon. There was no rod to hang our clothes in the closet, but there were several hangars on a hook that I have no clue what I was supposed to do with. The entire bathroom looked like one giant shower with a drain in the middle and the grout looked so dirty, I felt uncomfortable walking in the room at all without my flip flops. The room itself looked as modern/updated as a Motel 6 (no offense Motel 6) but for the cost of the Ritz-Carlton. I was totally unimpressed. I was told there was a free continental breakfast so we headed there the next morning but when my eighteen year old daughter asked the host if this is where we the "free breakfast was," the host corrected her and said, "It's not free-it's complimentary and you need vouchers from the front-desk." Last time I checked, those two words meant the same thing. We all walked over to the concierge desk and I told him we didn't receive vouchers and he responded, "That room doesn't usually qualify for the breakfast. It's only for the upper tiers and Hilton Honors." Shocked by his tone and disbelieving, I repeated the room number and I asked if he were sure. His response was identical and he looked down and continued doing whatever menial task he was doing before. We were dismissed. Never would I stay in this hotel again, no matter what the cost. Unattractive rooms and the worst customer service ever. I loved the Doubletree until this.
We stayed more than a week and the personnel was always very nice and ready to help you. Accomodations (outdoor swimming pool, sauna, health center, mini golf & tennis corts) are very good and well maintained. Restaurants, bar & Pool terrasse served excellent food. Our room was large, quite & well located within the resort. Easy to go to the large Santa Barbara beach. Not too far from Santa Barbara main street (shopping, restaurants, ...). Expensive daily parking fee (18 USD per day) even there is no real alternative. Expensive laundry services. Not enough space around the outdoor swimming pool to relax & enjoy (mainly on Friday, Saturday & Sunday). Too often, not enough persons to serve you at breakfast time and lunch time in August (waiting time is too higher for such location!).
The location. The fact when we wanted to open the wine bottle in the room we had to pay 10 dollars to get a bottle opener ! People's clothes left from previous stayers, stuff also under bed. We were told about the wonderful omlettes for breakfast but again this was extra !
proximity to the ocean and state street. Service staff was courteous too pricey for the amenities. room was standard, generally priced at $110 at other properties. got a terrible massage at the hotel spa
The location of accomidations were perfect. They were very dog friendly in everyway!
As it was our honeymoon they upgraded us to an ocean view room. Nice location on sea front. Hotel is huge so takes ages to get to your room to lobby. Annoying if you forget anything! Pool area small.
If you want to be able to walk to the beach and walk to shopping, this place is terrific. The pool was clean and double tree cookies are always a nice touch. The staff seems to be pretty well managed. Except for one bar tender, I got the feeling the management must spend time training in hospitality. For the price, (I paid about $360 a night for a standard room) the property in general looks pretty ragged. The rooms and hallways are in need of an upgrade. Even a few days later, I'm still thinking about spending over $50 for my daughter and I to eat some scrambled eggs and drink coffee.
The location. cleanliness, costs, fees, housekeeping
location grounds weather check in staff not great and not accommodating small amount of toiletries in bathroom like they were trying to save money pool area really busy and not a lot of seating lobby dated
Good location We were there for a wedding but the hotel was taken over by a big convention. We couldn't find a seat in the bar/lounge because the convention people overtook The whole place.
Close to the airport (2 min. drive) Very small room. Older fixtures. Chipped, cracked bathroom flooring and lower walls. Needed paint job. Felt like a "tired" facility overdue for update. Very poor value for the money spent.
Clean room. Good location. AC unit in the room is too loud.
For the price I paid that was terrible. everything was minimal. The breakfast was unhealthy.
Dropped my friend off at ucsb and helped him move so I needed a place to stay The smell was horrible. It was a non smoking room but it smelled like smoke! The shower was ridiculously small. For $150 it was definitely not worth it.
It's was close enough to the ucsb campus so we could visit with our son and that was the primary purpose of our trip.
close to mall; good location; swimmingpool; claen expensive for such a simple hotel.But all hotels and motels are expensive in Santa Barbara, so this was the best choice for us.Breakfast was simpel, but that's what most motels are serving....simple breakfast (and awfull coffee!!!)
It suited our needs. Quite noisey
It's a decent bed to sleep in at a reasonable price for the city it's in. Room clean. Bad neighborhood, limited parking, 70's era facilities.
For some reason I felt this was an indoor hotel, not a motel. Past that shock, the location is very convenient. The room is small with a tiny bathroom. The bed was not comfortable and the cable tv has bad reception. Want coffe? Think again, as i checked the coffee maker there was an used coffee pouch in- do they ever get cleaned?! I say this is ok for a one night stay, not a good deal for the price.
Needs some updating. Shower doors, etc.
Clean rooms, attentive staff at front desk Wifi didn't work in the room behind the pool, too much noise from neighboring guests
J'ai aimé la piscine, le parking gratuit, la déco de la chambre très soignée, la télé grand écran, les fruits et bouteilles d'eau dans la chambre. Je n'ai pas aimé le wifi assez lent, la douche pas pratique du tout et impossible d'obtenir une température constante. Le service pressing de l'hôtel a perdu nos vêtements et avons du attendre quelques heures avant notre départ pour les récupérer! Aucun geste commercial suite à cet incident. En résumé, hôtel agréable mais bien trop cher pour le niveau des prestations!
The room was clean and comfortable. It was stocked appropriately. The room was quiet even though it was close to freeway. The breakfast was very bad. The eggs was over cooked, coffee was terrible, waffle taste like cardboard. The seating area was too small.
The room was decent and clean for the most part. There was a crunched up sock in the curtain, which was weird but we didn't mind it. Overall, the property was quiet, and we had a good night's sleep. Honestly, we spent very minimal time at the hotel itself.
Love the location - near Vons, In-N-Out ,and close to the freeway. The pool and spa are great and the grounds are very relaxing. The rooms are clean and the beds are comfy. This was the second time i stayed here. I really dislike the A/C in the rooms. they do not work right. It shuts off when it wants and goes on periodically. This NEEDS to be updated soon. I would definitely choose a room downstairs and facing the pond and pool.
Continental breakfast! Pool and Jacuzzi =) They did not have rooms ready. Waited 2 hours for our room to be ready! Frustrating!
The staff provided good customer service. Throughout the facility, it was evident that the facility is in desperate need of a major remodel. There was a constant musky smell in the facility. Fixtures were outdated.
the beds were comfortable Their key system broke down and we were unable to get into our room for over an hour. Concerning and a inconvenience to end the night after a wedding.
Purchased this room on Hotwire to find it was $30 cheaper if I had called the hotel directly. Handicapped accommodations so that there was very little shelf space in the bathroom. Towel racks were grab bars next to the toilet. No place to sit except desk or bed. Used q-tips on floor. Second time that we stayed there but very disappointed this visit. Brunch was so crowded that you couldn't sit down and the staff couldn't keep things stocked.
Hotel was good...clean, comfortable, convenient, but it was the staff that inspired me to give the excellent rating. They were the best I've ever encountered at a hotel. Gave good suggestions for dining and just very friendly and helpful with any request.
Conveniently located on State street. Short walk to downtown, and across the street from Cantwells deli/market. Recently remodeled, so everything is new and clean. Towels were nice and plush. My room was small, but that was fine. Decent free breakfast in the morning, and the coffee wasn't bad. A tad bit noisy if your room borders the street. But traffic dies down at night, so it didn't keep me awake. Wifi speeds/latency weren't great.
the ping pong table was great! and the heated pool was nice since it got chilly at night. also, the older man at the front desk was very nice. everything else. for example: bad lighting, hard sheets; poor TV service; bent screen on window which meant we couldn't get any air circulation in the room without letting mosquitoes in, which meant we had to endure the very loud A/C when we wanted air circulation; water from the bathroom sink smelled strongly of sulfur; lots of fruit flies/gnats in the room, and some spiders, too.... you get the point.
I liked the convenience to major restaurants and shopping. It was not too far from the beach. The staff was friendly and accommodating. I can't think of anything that I didn't like.
Location Pool didn't open until 9:00!!
Staff, room, pool, location good breakfast. Liked it so much going back in December for long week-end.
Very friendly and dedicated staff; breakfast included hot and cold items and was well-stocked with friendly service; pool area was nice and water was kept very warm; beds were comfortable, room felt spacious for a family; sliding glass doors to patio did an amazing jobof blocking street noise. We would definitely stay here again.
Great location/service and friendly staff.
Clean, walking distance from the beach, close to downtown Santa Barbara, good price, free breakfast Motel style with exterior doors, could hear neighbors coming and going (this was not actually very disruptive), slow wifi
The breakfast and nice size rooms. I like the parking valet system too. The wifi does not work, so it's frustrating.
Location right on State Street where all of the great shops and restaurants are was great. Valet guys were pretty nice. Room smelled slightly smoky even though it was a non smoking room. Our room was close to the ancient elevator from 1926 and it sounded like our hotel room was in a subway station which was a bummer when we wanted to sleep in. A bunch of sketchy characters hang out right outside the front door of the hotel on State Street at night. Wasn't aware that parking was $10 until we arrived at the hotel.
Historic hotel. Great location! Friendly staff A bit noise at night from the surrounding bars but not too bad. Rooms are a bit small Only one slow antique elevator.
The bed was so comfy and I like noon check out:) The room was a little small
location Room smelled like smoke even though it was a non-smoking room. We called the front desk and were offered another room however.
Great location, it is right at the very central of downtown area. Close to all the good eating locations. the room is clean. Staff is very friendly. THE ELEVATOR!!!! OMG!!!!
The service and property are the best we've seen in southern California we really enjoyed our stay and it's such beautiful scenery that you must stay at this hotel the food was delicious and they even have a car to take you where ever you want to go so you don't have to worry about driving after an all day wine tasting. The concierge will set up tours for you and give you advice on which placeset to visit while you are there a 5 star hotel hands down
The gardens and grounds were absolutely beautiful - flowering plants, herbs, trees, all meticulously maintained. The accommodations were very attractive - all decorated in excellent taste. A beautiful, peaceful place. Food and wine and lodging were all excessively expensive. Not much to do there, no tennis courts, for example.
j'ai beaucoup apprécié la situation de l'hôtel ainsi que le personnel très agréable
Excellent hôtel dans un cadre paradisiaque déjeuner à améliorer
La localisation de l'hôtel est magnifique. Face à l'océan et très très près du Quai. Le tapis et les rideaux devraient être changer, mais en général c'est très bien.
Emplacement près de l'océan et le confort agréable. La salle de bain était vieille, sans doute besoin de nouveaux équipements sanitaires. De plus, le sol était très glissant. Réfrigérateur était en panne, et machines à glace sont situés à l'écart des coins de l'hôtel. Il y faisait très chaud et humide, il faudrait air central pour faciliter ce problème.
attention a la photo l hotel n est pas en bord de plage !!!!!!!! dc ailleur aucun hotel est en bord de plage dans cette ville!! Et le petit dej pas la peine soi disant offert mais vienoiserie glacee ,tres nul nul .A la reception petit jeune tres sympas pas de souci mais au prix de l hotel on aurait pu s attendre a autre chose qu une reception type auberge de jeunesse!!!!!!!!!!
Trés bonne situation. Piscine et SPA. Chambre bien équipée. Parking dans l'hotel.
The location and view of the ocean across the street is great. Way overpriced for the mediocre room/facilities. You're paying for the ocean view and Santa Barbara. The bathroom was small and dirty - the toilet wasn't functioning properly and the shower had clumps of hair in it. The elevator jolted upon the doors closing and had an expired permit in it. The AC unit was very loud and mounted near the head of the bed - it was so loud we had to turn it off to sleep, and it was a hot/humid evening. Over $350/night and I had a 'view' of the motel 6 outside of my window. Overall disappointed.
Staff was excellent, made our stay special. Beautiful views of the ocean from our room/private terrace. Comfortable beds and maid service was great. Must pay each day for parking ($28) in addition to hotel price. Street parking was hard to find at times at night. Unclear if water was filtered, must use tap as bottled water was not provided. Layout of buildings is a bit confusing.
Not much to like there Old, run down and grossly overpriced. Garbage truck visits every morning - noise as if it is parking in your room. Oh yes, do not forget freeway noise - omnipresent. We were seduced by the brand name and made a mistake. Not all Hyatt properties are made equal. This one is a dump.
The location is great, close to everything. The staff was pleasant. The rooms really need to be extensively remodeled, at the very least. It feels like a 50 year old building. Relatively clean, but after this much use, it feels, looks, and smells old. Astonishingly bad value - we paid well over $500/night for a second floor ocean view room. If it had been half that, I would have said it was about right for the money.
Waterfront location, architecturally attractive older main building Steep parking cost, no free wifi in the (ancillary) building I was in
Le lit était confortable Enregistrement à 16 heures ? C'est ridicule. Partout où je suis allé c'était 13h. Je suis arrivé en ville plus tôt et j'ai dû me balader aux alentours et attendre à cause de cette politique. Je ne reviendrai jamais au Sandpiper
Les lits étaient confortables. Les chambres étaient propres et modernes. Super petit déjeuner continental avec de nombreuses options. Le jacuzzi, la piscine, et la salle de gym étaient bien. On entendait les gens dehors ou dans les autres chambres, mais ce n'est pas la faute de l'hôtel et rien de bien méchant.
J'ai aimé l'organisation de la chambre, les lits étaient confortables, il y avait un frigo et un micro-ondes et la décoration ne m'a pas fait sentir que j'étais dans un hôtel. Le petit déjeuner gratuit était agréable. Le personnel n'était pas très sympathique et à un moment de la nuit il y avait des enfants qui couraient dans les allées. A part ça ma chambre était super !
Chambres Le petit-déjeuner
Près de UCSB Ils pourraient améliorer le petit déjeuner.
Belle salle de musculation, piscine et configuration, bon service au petit déjeuner. Trop bruyant très tôt le matin avec de nombreux véhicules qui démarrent et circulent juste devant l'hôtel. Ennuyeux.
Le personnel était très serviable quand nous avons demandé à changer de chambre à cause du bruit au-dessus de nous. C'est une ancienne propriété mais bien entretenue. Le petit déjeuner était super ! Le bruit. La première nuit j'ai dormi environ 3 heures. On peut entendre tout ce qui se passe dans les chambres à côté, et le bruit de la passerelle et le parking à l'extérieur des chambres n'est pas isolé du tout. Apportez des boules Quiès et une pilule pour dormir.
Situé sur State Street
La chambre était petite, l'eau n'était pas chauffée alors qu'on gelait, les gens claquaient les portes alors qu'ils partaient, plus un motel bon marché avec des prix d'hôtel.