Boutique Hotel De Doelen

Location: couldn't be better Facilities: nice lounge, free tea, coffee Hotel: very charming and special Breakfast: very good

Staff at reception: we signalled before leaving for dinner that the plugging in the bathroom was clogged. When we returned late in the evening nothing had been done about this. Excuses next day were offered reluctantly and not very sincerely. We slept badly because the room was cold and we didn't have enough blankets, the beds were not very good. The floor in the bathroom was not very clean.

Staff were friendly albeit unobservant. The second night our new room was much h better and much quieter. The hotel is very central and close to everything.

The terrible noise. On checking in I was allocated a below standard room. The room was dusty and not very clean. I was woken at 12:30am by a consistent noise from the nightclub next door. This continued until 4am! Consequently I over slept and was late for our appointment at the university so it was not a good day. The next morning I asked to be moved and was immediately assisted and was told this was no problem. After already being in a rush to get to the university we had to pack our bags and bring them to reception. My question is why didn't they just put us into this room in the first place?? The hotel wasn't booked! I'm no spring chicken and yet was allocated a room that I'm positive reception knew was going to be extremely noisy. Why???