Points positifs : Saint John the desk attendant, when I picked up
The car. He went above and beyond for me!
He even brought the vehicle curb side for me! I’ve never experienced wonderful service like I did on Wednesday March 25 @ 5:00PM in Fargo, ND with Herttz Rental! Thank you s million times
Points positifs : Staff was amazing, especially Julie. There was a bit of a smoke smell in the car and she was able to handle any issues that might have come up.
Points positifs : Easy, convenient, great rate.
Points positifs : Staff was very friendly. The pick-up and drop-off were close to the rental counter and baggage claim.
Points négatifs : Just fine.
Points positifs : Picking up the vehicle was fast and easy. Everyone at the service counter was friendly and answered any questions I had, plus they explained everything. Turning the vehicle in, was painless! Very easy. Van was very clean and easy to drive, very comfortable for the long road trip.
Points positifs : I liked the free upgrade from a Chevy spark to a Buick lacrosse.
Points négatifs : I didn't like the fact when I went to refill the car with gas before dropping off the car, the gas cap door would not open on the car. I read the Manuel and googled instructions on how to open it and now it would open. The car rental return location was closed so I could not explain to them, I called the road side service but they where of no asstince. So now I'm stuck paying 6.99 a gallon for Hertz to refill it for me.
Phil is the best
Points positifs : Clean nice cars, Hockey chat.
Car in great shape; well-priced
Points positifs : Very pleasant staff Great price on car Car was comfortable and clean and drove well (started easily) despite very cold weather. Car did have snow brush (which we needed).
Points négatifs : Waited thirty minutes for reserved car Car was very clean (being cleaned) Statement mis-stated miles driven, though that did not affect price
Good human interaction
Points positifs : Customer service
Points négatifs : Nothing
Points positifs : Drop off was painless and easy
Points positifs : They upgraded our vehicle for free and everything went very smoothly! Easy and very nice staff to deal with.
Points positifs : Spacious
Points négatifs : Only downside of whole experience was we ordered our suburban and specifically requested one with a dvd system for our kids. Upon arrival they had one waiting with the system but no headphones or remote to control it so we had to buy our own and listen to it on the drive as there wasn't enough headphone ports.
Hertz possède 2 succursales à Fargo. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.