Nightmare in the flesh
They had doors
Screaming and banging doors in the hallway from 11 p.m. until 5:30 a.m., management did nothing. Found pornography in the room on check in, no room service, no breakfast although claiming it was available online. The worst stay in my life.
The second room was clean and comfortable. After the construction is completed it will be a better place to stay.
The pool, lobby, business center, and concession areas were closed due to construction. Many rooms being remodeled. Not a huge deal, but we weren't notified that this was occurring until the day before we left when no changes would have been possible. In the first room, we were greeted by a very "full" toilet that wouldn't flush. After that we were moved to another room that was cleaner. Also, the rooms have no refrigerator or microwave, despite having a place for them. With all that was going on, and the lack of amenities, I feel that we overpaid.
The bed was comfortable
The hotel is torn up with construction. The front desk was just a plain desk sitting in an untiled room stripped to the base. The pool was out of order due to this also. I would not have paid this amount of money for a room with no amenities.
This was a decent place to stay, and I'm sure after the remodel is finished it will look and feel cleaner. The room was nice and the bed was comfortable.
The hallways are being worked on and there is a lot of peeling and torn wallpaper, again most likely due to remodel.
the customer service, Rosa and Raj were absolutely wonderful
no continental breakfast
En choisissant Holiday Inn Las Colinas, vous profiterez d'un séjour en plein centre de Irving, (Las Colinas), à moins de 5 minutes en voiture de Centre de congrès d'Irving et Université de Dallas. Les équipements et services proposés incluent un centre d'affaires, des journaux gratuits dans le hall et un service de nettoyage à sec / blanchisserie. Si vous devez organiser une réunion à Irving, faites confiance à cet hôtel qui dispose d'espaces événements mesurant 223 mètres carrés et comprenant des espaces de conférence. Un parking gratuit est disponible dans l'enceinte de l'établissement.
Les politiques varient selon le type de chambre et le fournisseur.