Regency Hotel & Conference Center

The only thing I liked was bed was comfortable

I didn't like how the cleaning stsff was very unprofessional when I made it in the room I sat on the bed and I smelled pee on the blanket and the sheets, and the clean up crew was very disrespectful

Parking

The air conditioner hair wires coming from and it had electrocuted me I did not call the police or ambulance and there’s cats living in the building

The only thing that I liked about this hotel was the staff was very accommodating & friendly, the room was very clean & just what I asked far, that it was pet friendly, and conveniently located near where my appointments were going to be.

I booked this hotel because it had continental breakfast, a swimming pool, and was pet friendly. They didn’t have the continental breakfast or the pool available for use due to COVID-19, so this was an upset. The other issue was the location though it was close to where my appointments were it wasn’t in a particularly good area. I didn’t feel safe. I’m not sure if I would stay here again. Even with COVID-19 still lingering around there were options that this facility could have taken to make their customers satisfied. In example setting the dining area so that no one was within 6’ of each other or make it where only one person, with exception of family’s and couples, at time could go in and fix their plates gland then take it back to their room to eat.

Make it to where you can smoke

nothing

rooms didnot follow cov-19 policy. spider webbs hanging from ceilings. bathroom wasn't clean. very dark in room.LIGHTS DARK manager charged me for room then told me I could cancel however I had to pay him a 20.00 PROCESSING FEE. i GAVE HIM 20.00 TO CAN

Nothing

Everything

It was exactly five minutes driving time away from the location I needed to be the following day.

A continental breakfast was advertised. The breakfast consisted of three Tupperware containers filled with cereal and a thermos of coffee. No milk was available for the cereal and no other food was offered. Every other aspect of the hotel poor as well.