Comfort and cleanliness
Very clean and many things supplied like washer and dryer, dishes and towels.
Would have liked to have been closer to the main big pool area
Great March break value for fully equipped modern and professionally decorated 3 bedroom townhome with splash pool, the extra we paid for pool heat was worth it. My 2 kids did not want to leave. Staff at clubhouse very pleasant (Liz and Rose) and Mark (activity director) was great with the kids. Used fitness room, pool and ping pong tables and arcade. Close to all attractions.
Main pools not heated enough.
I was very pleased that it was very clean. Everything was working well, and nothing was too run down. I thought the layout was good, and contributed to peacefulness with a large family. The pool area was pretty as well. Loved the washer, and dryer in the room!!
I was a little disappointed that a place for 8 had only six chairs around the table, and the seventh, and eighth person had to sleep on a pull out couch.
-The place was clean and was completely equipped, very comfortable when traveling with a big family.
When we arrive at the resort, the person in charge of the booking in was not helpful at all after 15 min of repeating that the resort was managed by a different company and that he was not able to help, we ask for a supervisor and after that we were able to find out that our name on a reservation list and we were able to get the code to enter in the unit.
Good clean accommodation, location good
Poor experience on check in, no address given and wrong access code
The unit was comfortable, clean, quiet, close to disney, the reservation and custumer service was very helpful, everything was smooth and easy.
the only thing is that we were told that the pool was able to be heated to 91 degrees but after a few days w the heater on, it never reached more than 80 degrees, and that was too cold for us to use w our toddler.
loved the pool, but the last two days the heat didn't work, asked to have charge removed for last day which we paid for heatand staff did not do, unable to use pool last two days--liked the decorating and layout of the condos, nice landscaping outside and enjoyed the walking trail as well
beds uncomfortable and the pool heat issue, no staff on hand off hours, lard partyers nearby one night
En choisissant Encantada Resort, vous profiterez d'un séjour en plein centre de Kissimmee, (Quartier Ouest de Kissimmee), à moins de 15 minutes en voiture de ChampionsGate Golf Club et Parc d’attractions Walt Disney World®. Les équipements et services proposés incluent un centre d'affaires, un service d'arrivée express et un service de départ express.
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