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L'emplacement, le personnel, l'ambiance et de restaurants étaient excellents.
son emplacement, personnel à l'écoute, le déjeuner du dimanche midi tout au champagne, trés bonne literie, room service excellent, ns sommes finalement resté 6 nuits au lieu de 4 car bcq de RDV pour notre travail. les vitres étaient trés sales et notre chambre ( heureusement au 19 éme étage) donnait sur la gare avec des trains qui jour et nuit ne cessent de faire du bruit à leurs arrivées et départs
Clean, Access to the airport, eating options at on site restaurant, friendly staff, value for money N/A
It was clean and a very nice hotel at a reasonable price. It is also right next to the airport which I found to be very helpful. While it was away from the busy streets of Delhi, it was a short can ride away with less traffic than when I stayed in the heart of the city. They're room service food was pretty good as well. They're breakfast buffet was rather expensive and not very good. Given you are a bit far away from everything else, there aren't many food options so eating there is the only real option.
The rooms were clean and semi-modern Waiting at the airport to be picked up, the staff wasn't friendly, the food was mediocre at best
We are non-smokers and we were given a smoking room first (I did not mention while booking). They quickly changed the room to a non-smoking room after we asked for it. It was very quick and easy process. Hotel was very clean and comfortable. They bring bottled water at least twice a day, which was great. After our check out, we asked for a taxi with a meter to take us to New Delhi train station. We got on the taxi and left the hotel. Then we realized that the driver did not start the meter. We asked him to open it but driver made excuses like it is not working, we don't need it, etc. And he took 300 rupee for 10 min. drive. We were very clear on that we wanted a taxi with meter, and the taxi driver that the hotel is working with was not willing to use it. What we expect from a 5 star hotel is trust. I should be able to trust the services they provide and this includes the people they work with. What happened is something normal in Delhi but I was disappointed because the hotel I trusted assigned us to someone not trustworthy.
Service was good Even though there is a lot of variety for the breakfast buffet. The items need to be changed every day. After day 2 we got tired of the same food choices.
Reception service, breakfast but very crowded hotel ambience is very good They promise to send fruits but did not sent
Pool, lobby, location, staff The room was very simple and just ok
Food was great. Room was clean. AC was not working and the management said that mechanic will come tomorrow. In delhi heat, this can be a big problem.
The room was average and the hotel is close to a train station. Complimentary fruit platter and water. 1. The staff is not trained. even though there were 5 people at the reception desk, they could not manage 4 check-in guest. Prolonged wait as they were busy talking and doing their own things. 2. The breakfast was average - not many choices 3. Turn down service did not replace the soap or shampoo in the room 4. Check out was a hassle the list keep on going.
Shower was hot. Dirty and grimy room with stains on the furniture, ripped sheets, and filth in the corners. Frustratingly disaapointing service, time and again.
Their night club staff is stupid and rude. They do not know how to speak to guests and treat them. and hotel staff is not willing to take any responsibility for their behavior saying it is a third party owned even though it's on their premises .
Absence de bar de jour
Que les salles de bains soient bien nettoyés !!
Un Hotel qui ne merite pas autant d' etoiles En Travaux de 7h30 a 20H00. Tres bruillant.Besoin de se plaindre tous les soirs pour faire cesser le bruit. En Ruppee : Room Charge 7417: Luxury Tax 839; Service charge on Room????371 Cela n'est bien sur pas indiqué lors de la réservation sue votre site. Le restaurant hors de prix pour du standard.
Gentillesse et qualité de la nourriture sauf lisez ci-dessous. Le restaurant japonaiétait détestable. Apart de la qualité médiocre le restaurant pratiquen des prix insensés. Plus cher qu'un trois étoiles à Paris. A éviter!
Des chambres confortables et un personnel attentionné font de cet hôtel un vrai havre de paix
gentillesse et efficacité du personnel, propreté des chambres, bonne qualité de la nourriture. aucun aménagement autour de la piscine tel bar ou restauration. Dommage car l'espace est agréable.
L'hotel nous avait informé être en rénovation jusqu'à la première semaine de septembre, en fait quand nous sommes arrivés le le 20 septembre et ce pour 3 nuits, l'hotel était en chantier, bruit important toute la journée et dès le petit déjeuner, piscine inaccessible, bar inaccessible, grosse déception par rapport à notre attente.
Le personnel a fait son maximum, c'est un excellent hôtel pour le prix, la nourriture était super, chambres confortables et, je le répète, le personnel faisait son maximum.
Impeccable ! chambre tres confortable
This hotel is close to the airport, which is only a 15-minute ride. The hotel provides complimentary shuttle service from and to the terminals. I called a day ahead and the driver was waiting for us with a cleary marked sign and nice car upon arrival. A great place if you just want to chill out after a long international flight and then continue with your domestic travels within India on the next day.
The wifi was good. Better then the one we stayed at in Anand. Great location with good breakfest. Turning on the tvs seemed a bit to complicated. I was only able to see 1 channel. Not sure if it's free or you had to pay. We only stayed 2 days there and we were busy so I didn't bother calling the hotel for help,
I am a global traveler and spend a good amount of time in hotels. This got to be one of the worst Hotels I have seen anywhere across the globe. Five Star rating for this Hotel is a joke. To name a few terrible experiences at this place: 1) I was put up on the 5th floor. As soon as you step out of elevator you get a pungent and nauseating smell due to ongoing construction/painting activity. I am surprised that they put guests on this floor. 2) Shoddy and cheap rooms. I am sorry to say this but the fact is you do not see quality anywhere. There were stains on sheets. Blankets were terrible and I was afraid to even touch them. 3) Unprofessional staff both at main entrance and front desk checkin. At main front entrance, unprofessional staff swarm you every time you step in or out of building and I have noticed staff arguing among themselves in front of guests. 4) Lack of Rest Rooms (Bath Rooms) in common areas. There is only one small rest room in main reception checkin and restaurant area. Bottom line avoid this Hotel at all costs.
great hotel in a busy city
Dirty, loud, bad food, manipulative travel desk, generally sketchy
Location is good; breakfast was decent with a wide selection; shopping areas are right next to the hotel. They'd try to squeeze in extra charges. I clearly noted and entered at the time of online booking (via hotels.com) correct number of people, breakfast. But they argued and insisted on extra charges. Rooms were a bit smelly but spacious
They have amazing staff.we got sick they tarted us like family great staff. Great service . Safe environment thank you
helpful staff, location, breakfast
Lots of plenty to like, including spa/pool, breakfast, room/service, an especially good value for money. Location a bit further from central Delhi, but next to an interesting market and near the Lotus Temple.
Propre, luxueux. Le petit déjeuner était meilleur que tout. Cher mais le prix n'est pas une surprise.
Personnel Hotel La propreté Bien situé La cuisine Parking Il n'y a pas des équipements pour les voitures et les pilotes des chauffeurs