Avis des clients
Note globale
8,3
Excellent
Basé sur 60 avis
Propreté
8,7
Confort
8,2
Prise en charge/retour
8,1
Rapport qualité/prix
8,6
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Commentaires récents
Avis des clients
18
7
7
1
1
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5,2
Points positifs : Car was fine. Drove well no issues.
Points négatifs : Employee at the rental counter was borderline harassing with the rental experience. She was very rude, when performing the car inspection before leaving she was so insulting to me & my wife that my wife had to walk away. She repeatedly cut me off while I was speaking saying it was company policy to perform things a certain way. She was so smug and rude, then refused to provide her name & when I asked for her supervisor she gave me the phone number to her own desk. I’ve rented cars in over a dozen countries & I’ve never had anyone treat me that way. It really spoiled the beginning of our anniversary trip.
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10,0
Points positifs : Pick up was easy - Even though Payless closes at 5:00, you are able to pick up your rental at the Avis office. Staff was great. Ended up getting an upgrade because they were out of our original booking.
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9,2
Points positifs : Quick and friendly and a great value.
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9,6
Points positifs : Staff friendly
Points négatifs : Long time to get through process
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8,8
Points positifs : Staff was friendly and helpful.
Points négatifs : At both pickup and drop-off, they had trouble getting documents to print on their printer, which slowed down the process.
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10,0
Points négatifs : It was perfect!
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4,0
Points positifs : The woman who served us on or arrival was very rude, also we did not have the kind of car chosen with priceline, she replied that it was not their fault that it was a problem from priceline.
Points négatifs : A smile on her face would have been nice, also if there would heve been an opening to upgrade the model of the car it would have benn appreciated.
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4,8
Points négatifs : Full of hidden charges - don’t fall for the face price and live to regret it.
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8,0
Points négatifs : Good value.
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5,2
Paymore
Points négatifs : we were told there was a difference of approximately an hour between pick up and drop off so we were charged an additional day as well as $20 more than the estimate. I think between waiting for the car and the inspection and getting our luggage in we were pretty close to the drop off time. We were happy with the vehicle and would like to use Payless in the future but feel it reasonable to ask for this refund to ensure that
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9,6
Points positifs : Lower cost than other car rental agencies
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6,8
Points négatifs : Car was ok. Didn't have locking rear seat belts so could not use our car seat.
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