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Bed was soft and comfortable. Staff was nice. 24 hour desk. Great downtown location. Large room. Upon walking into any hotel room I take a washcloth with warm water and wipe the bathroom floor. This tells me just how well the housekeeping standards are. Walking to get the washcloth the floor was sticky. And as expected the white cloth turned dark brown with dirt, hair, and other filth. There is a heavy layer of dust on the bathroom vent, light fixtures and the track of the closet doors. All of the hanging fixtures in the buildings 3 lobbies uas dust and dusty spider webs. The old toilet has a tank tilted 15 degrees to the right and every 20 minutes it would run. When the water runs its very loud. I had to stuff my ears with the cheap rough tissue. The doors no longer close completely and have large gaps under them. Therefore, you can hear everything in the hallway; housekeeping yelling to one another (one of them was constantly yelling for Justin, very sick, coughing like crazy.. Like I would want to sleep in one of the rooms she was cleaning), doors slamming and rattling, people talking quietly, and a TV across the hall. To top it off, in my case, the noisy family next door in the adjoining room who woke me up several times starting at 5:30am. These doors pose a serious safty issue in the event of a fire. All of the rooms would fill with smoke because of they no longer seal properly. These doors are designed for fire safty. However, because these doors are not sealed properly the fire and smoke will enter the rooms around the doors. The door hardware is at least 30 years old and failing. The handle on the inside was very loose and warn out. As is the brass finish. The property does not feature an indoor pool or espresso cafe as stated online and in the room. When I check in I told the front desk clerk I needed a late checkout at 12:30 because I was there for my dad's funeral and needed the extra time to prepare. Just before noon the sick housekeeper came to my door stating I was supposed to checkout at 11. I informed her of my needs. She apologized. The iron was full of deposits which stained my shirt. The old tub didn't have any sort of non-slip coating, nor was there a mat to use. As a result I ended up falling and huring my knee once the soaped up. I had no time to hang around to complain or ice my knee.... I had to find a place to buy a new shirt and get to the funeral at IBC by 1 pm. All in all.. This hotel is a great candidate for a gut renovation or tear down and build new. This used to be the best hotel in Clallam County. They way the main building is designed with three separate sections joined by large lobbies, it would be very smart to close off two sections in the pff season to gut renovation or tear down (adding underground parking to turn the current parking area into a beautiful resort style courtyard with pools, spa, snack bar......). This is a large and prime piece of waterfront properly that is under utilized and on its way to closing if not rehabed or rebuilt.
Room smelled musty!
The room was really clean, and the bed extremely comfortable. I swear when I booked the hotel that breakfast was included... yet when I got my print out... it said it wasn't. That was a bummer.
Relatively good value. Breakfast was included for moderate price Pillows were weirdly shaped (square, and quite hard)
Comfy beds, close to everything, reasonable prices Was in the middle of renovation, not intrusive and expect good thing for my next visit
The location with a harbor-front view is exceptional.
Location. The place is so old and dilapidated and in serious need of an update. The hallway smelled like sour, dirty feet and the room smelled like wet dog wearing hooker perfume! I'm not joking here. We could hear every bit of conversation from the bikers below us. We honestly checked the bed for bugs. With such a great location on the waterfront and the place at capacity I'm sure you could organize a remodel! Maybe do a section at a time. Honestly the place is horrible. We left ASAP in the morning.
Very friendly and helpful. Clean comfortable. Good location. The restaurant was mediocre. I wanted a sirloin but they were out so I had to order a more expensive steak.
The location was good, as it was close to the Olympic National Park, restaurants and the waterfront. The staff was helpful and very friendly. The room was comfortable. I have no complaints.
Very comfy bed It's basically like a Best Western and a nice lodge hotel had a baby. It's nothing special, but it's comfortable, clean and does the job.
Very nice rooms, amazingly helpful staff, beautiful lobby
Clean and comfortable and great place to stay for the bike race! No complaints
The staff was very nice, room was clean, good price, refrigerator & micro No air conditioning, there was a fan. No closet, there was small rack for hanging clothes by the refrigerator. Room was a little tight for my husband and I with our two suitcases.
Reception desk very nice. Overnight stay to board the ferry in the morning. Clean, comfortable and continental breakfast. Very convenient.
Staff was very friendly and helpful. We give them 5 stars. Clean. Good value/price. Should NEVER be rated 3 stars. Facility is run down and dated. More like a 1 star.
comfortable for a short stay. like the fact that there was a sofa to relax on. there were a few pieces of someone's hair that was not mine. the bathroom door opens right in front of the sink which was very uncomfortable considering how small the bathroom is.
Rooms were clean, bed was nice, hotel is within walking distance to many things in the Port Angeles area. Room had a refrigerator & microwave which came in handy. Daily Continental breakfast with fresh fruit. Staff were helpful and friendly. For a motel it is high on our list to stay at again. MN Breakfast area was a little small, but we ate in our room most of the time so wasn't a big deal to us.
Nous sommes restés 4 nuits dans cet hôtel et nous y retournerons très certainement si nous passons dans le coin. L'hôtel est assez vieux mais très bien entretenu. Les chambres sont impeccables. Le lit était lui aussi bien et en bon état, assez ferme. C'est également pratique pour se rendre à pied à l'épicerie et aux restaurants. Le propriétaire et sa famille sont aimables et serviables.
Quick access to Olympic NP, which is where we were heading the next morning. There were a few things that made this feel like a poor choice: We were on the road all day before arriving, and admittedly arrived late around midnight, but this is not the first time travelers have arrived late to a motel or hotel. The person who greeted us when we rang the doorbell at the front desk was not wearing a shirt. Then it was not possible for them to give us a key until the next morning. The room seemed clean enough, but the bathroom HAD NO DOOR. I'm close with my fiancé but I think everyone could use a little separation for the bathroom. The person who showed us to the room also told us there would be coffee starting at 6am, which we were looking forward to before hopping back in the car, but at 630am the office was still closed with no one is sight. The room was clean enough and the bed was comfortable for a night of sleep but overall not the greatest experience.
clean and large room. breakfast is not very good.
The hotel was nicely located downtown close to ferry and good restaurants and shops. Large room with small fridge was nice. Could not get room dark enough to sleep. Heater was noisy. Could clearly hear footsteps from upstairs rooms and on stairs. All meant for little sleep.
Great location. Very comfortable beds, with new bedding. The best was the friendly staff, who looked out for us, gave us rides to and from the ferry. It's an older motel, the furniture is dated, and there is wear on some of the fixtures (like enamel on the edge of the sink) but that didn't affect our stay at all. It was a very comfortable and clean place.
Better than the pictures. Be sure and request top floor in the newer addition across street from office. Rooms clean, good breakfast, hot cookies from 5p-9p. Staff very friendly. Hurricane Ridge a must to see. Eat at Cafe Garden and Kokipelli Grill (Chicken Kabob w/mango salsa). Both kid friendly. Walk to ferry. Would return!
the experience was dismal and I will not book again at Quality Inn I made a last minute decision to travel and on the day before our stay I booked for a room for one night . Since the confirmation stated that payment would not be collected until arrival , I felt that I could make this reservation knowing that our plans were tentative. Our plans changed and the very next day , which was the day of arrival, I called to cancel the reservation in the early afternoon. I expected no difficulty cancelling since the reservation had just been made. I was still charged for the stay even though I had called to cancel . The manager was completely unwilling to consider the circumstances that led to this cancellation. I will never again reserve a room at a Quality Inn
The room was nice the staff good but the walls and doors,floors are so thin you can here EVERYTHING! The water pipes make such loud noises I thought they might burst or something. every night and morning we were woken up from the noise of the pipes and people outside our door. It is the worst quality inn I ever stayed in and we will not stay again. we checked out several days early because of it.the hbo also never played and never fixed after several requests. it looked like a scrambled picture. this place is not worth the cost and convience of the ferry.
Location was just off of Highway 101, close to the ferry terminal, small movie theater, Safeway and the site of the AAU Basketball Tournament which is why we were in Port Angeles. Room was adequate since we were only there to sleep. Queen size beds were comfortable. We were in an annex room which is across the street from the lobby. It was quiet at night - could not hear traffic which was a plus. Breakfast included waffles, biscuits and sausage gravy, cold cereals, instant oatmeal, yogurt, muffins, danish, toast, fruit juice, apples, oranges, coffee, tea, cocoa - ample choices for a simple breakfast. Front desk folks were friendly. The motel is 'tired' and could use some attention. Carpets were worn, needs fresh paint on the walls. Bathroom was tiny, tiny, tiny. Room had a coffee maker, microwave and small refrigerator (no freezer space). Big windows were clean and had a peek-a-boo view of the mountains. Cost was a little less than other motels in the area. Not for the trav...
An old motel...our room was in the annex across the street from the office. The first room we were assigned was dirty and there was moldy food in the refrigerator. Moved to a different room which was okay but not great. The place is badly in need of new carpet. Complimentary breakfast was adequate.
From the time you check in you are delighted to find this is not just another chain motel. Outstanding front desk staff with advice for restaurants. Rooms are themed with decor like a home. Super clean. Great expanded continental breakfast. Great location and view of harbor. Wish I was staying a week.
As a walk-in to a nearly full motel, we were put in the overflow (apparently an older motel recently purchsed from a private owner). Paid the Quality Inn rate, yet got low quality room. There was a large crack running almost the entire length of the door frame - looks like somebody had tried to break in. Very small room, only a double bed. And we didn't even get Choice points! If you plan to stay here, check out the room before paying and don't take the overflow! It's certainly not worth the inflated price.
The only thing that I found to be uncomfortable with this place were the beds. They were rock hard. I like to stay in motels and such, but I want the bed to feel great. I don't want to wish my whole trip that I was back at home..........................The only noise I heard at this place was all the other travellers coming and going way early, but I am a light sleeper too. \nThey also allowed my two small dogs which was great! I would stay at the Quality Inn again, but I plan to take a cushy topper for the mattress.........................LOL
We had a charming stay. I've returned to the Uptown Inn over the years (current & former ownership) for many good reasons: warm hospitality, reasonable price, great location, and comfy, spacious, individually-themed rooms. Staff graciously met the needs of our large family leaving before sunrise; their comp breakfast spread is impressive!