Hôtels à Port-d'Espagne

Points positifs: Le salon gratuit Hilton Honors était un avantage agréable. La piscine de l'hôtel avait l'air belle, même si je viens de marcher sur mon chemin pour aller au travail.

Points négatifs: Les chambres sont prêtes à être rénovées car elles ont l'air et se sentent dépassées et même un peu détériorées. Ne vous attendez pas à beaucoup d'aide avec vos bagages car le concierge était la plupart du temps occupé et peu de personnel. J'ai demandé qu'une petite cuillère soit envoyée dans ma chambre, donc je pouvais manger un yaourt que j'ai gardé dans mon mini-réfrigérateur, mais j'ai dû attendre environ 5 heures et j'ai dû appeler au moins 3 fois en répétant ma simple demande. Le prix de 35 $US par jour pour le petit déjeuner était un peu trop cher.

Points positifs: It was the nicest hotel in the city.

Points négatifs: The employee's attitudes and demeanor. Not very friendly. Hydration stations would be nice.

Points positifs: Le petit déjeuner(à 30 dollars par personne). Le standing même si cela ne vaut pas le prix des chambres. Salle de sport, taxi disponibles à toutes heures. zoo et parc à 20 mn à pieds.

Points négatifs: Loin de tout il faut un taxi hors de prix ou faire un peu de sport. Et du coup dépenser une fortune au restaurant de l'hôtel. À noter : ne surtout pas aller au sushi bar cher et surgelé : pas bon du tout. Pas cool le bar et la piscine ferment à 18h et 19h. Chambres vieillottes, personnel peu souriant à part ceux s'occupant du ménage dans les chambres. On s'y ennuie pas d'animation, dédié aux personnes disposant d'un gros budget pour bouger.

Points positifs: super petit dejeuner, espace de travail ouvert et lumineux, extérieur agréables, restaurants de qualité

Points négatifs: chambre plutot vieilles, incompétence du tourism desk

Points positifs: Understaffed at the pool bar. Unable to use cash at the bar

Points positifs: Their pool is awesome

Points positifs: Le cadre, la literie confortable Le brunch du dimanche : au top !

Points négatifs: Pas d eau de courtoisie en bouteille dans les chambres. Obligée de la réclamer à la réception. Et l eau du robinet n est pas conseillee Poussière présente sur les meubles de la chambre et quelques taches non nettoyées

Points positifs: Bon accueil, petit déjeuner complet (buffet), amabilité du personnel, accès internet rapide, piscine

Points négatifs: Manque certaines petites choses dans la salle de bain (uniquement deux serviettes de bain, aucun coton-tige, cotton pour le démaquillage etc), j'avais commandé une chambre à lit king et j'ai eu une chambre à deux petits lits.

Points positifs: The hotel has a great location. Very close to the Savana and Port of Spain.

Points négatifs: The room that we were assigned was not in working order. The shower handle fell off and was not functioning properly. There was hair on the sink. We switched rooms and were provided with complementary breakfast.

Points positifs: The location and the pool.

Points négatifs: This has been my 7th stay here during the last 5 years, (2nd for the year) & more than likely my last. The conditions of the rooms that I get, keep deteriorating and the front desk for check-in on this trip was appalling. I refuse to pay for bad service.

Points positifs: La chambre était spatieuse et agréable, le personnel accueillant et dévoué. Le petit déjeuner était grandiose, beaucoup de choix et très bon. Même si on ne parle pas bien l' anglais, ils font de leur mieux pour vous aider si vous avez un problème. Très bon souvenir

Points négatifs: J' aurai seulement aimé avoir une bouilloire dans la chambre.

Points positifs: The pool was really nice.

Points négatifs: Some of the staff weren’t so accommodating.

Points positifs: Tout

Points négatifs: Les serviettes sont sales, le petit déjeuner est mauvais et le service est médiocre

Points positifs: La vue est superbe et les équipements

Points négatifs: On peut se garer sur le plus haut niveau était ennuyeux

Points positifs: Emplacement stratégique, la prestation est de qualité, le séjour dans cet hôtel est génial. Qu'il soit professionnel ou familiale cet hôtel ne peut que répondre à vos exigences. la qualité de la literie est exceptionnelle.

Points positifs: La piscine, le late check out.

Points négatifs: Prix très chers, choix dans les restaurants limités, pas de boissons chaudes à la piscine.

Points positifs: The breakfast was very tasty, and delivery to my room was on time as requested.

Points positifs: Dinners were serenaded with beautiful music or live players, fabulous sunsets over the ocean, relatively free of interruptions and with a staff that remembers true customer service.

Points négatifs: The functionality of the key entry to the elevators was at times challenging.

Points positifs: The food at the hotel was amazing! We absolutely loved the breakfast. The staff were all lovely. Our room was really nice and the view from the balcony was beautiful!

Points positifs: le lit, la tranquilité dans les chambres, le personnel tres accueillant.

Points négatifs: a french speaker would be great

Points positifs: Food gluten free, vegetarian, Pool Service attendants great Clean Tasty food

Points négatifs: Breakfast not being served after 1030

Points positifs: Well ran Property and has everything a traveller requires as a base in the City. Most of the staff are friendly and welcoming especially those working in the bar area and most of the Front desk team

Points négatifs: There are a few staff members who do not appear to enjoy the service industry and are verging on ignorant. One Indian Trini who’ works as a Hostess at Breakfast seems intent to be pretty ignorant and unwelcoming.

Points positifs: Breakfast was lovely. Great variety to choose from

Points négatifs: Did not like that your yogut was open in one bowl prefered individual containers as before.

Points positifs: Chambre de bonne taille, de style moderne et il y avait de tout confort.

Points négatifs: La moquette avait une odeur de renfermé.

Points positifs: Check in......... and the room service........Housekeeping attendant was aaaaawesome.....

Points négatifs: ROOM: Bathroom leaking water, the water drain had no cover, the hair dryer/nasty was very sticky, ask to replace: never got it replaced, water was off, was unable to take a shower, TV did not work for a while: Was not informed of the water nor the TV issues. Room service was sent to the wrong room, had to call back after an hour. Food was subsequently heated via microwave and delivered after an hour and a half. I forgot my hat in the room, no one try to contact me to return.

Points négatifs: They were mid renovation due to a major leak in their dining room. No one explained how the breakfast service worked, and they tried to double charge me for breakfast.

Points positifs: The room was very nice and I like that the maid came and cleaned the room everyday  she was so friendly. My kids love the pool and the lobby of the hotel was beautiful it had Christmas tree and decorate nice. The bellhop guy was nice.

Points négatifs: The only thing I didn’t like the pillowcase had black spot on it and they didn’t change it.

Points positifs: Thes staff was super nice and friendly and because it was my birthday, they extended my check out time from 12 to 6, it was so sweet of them. Thank you Radisson for a great trip

Points positifs: La localisation effectivement en plein centre ville.

Points négatifs: L'hôtel mérite une rénovation complète, : hall, restaurant, chambre. Le temps s'est arrêté en 1980. Certes c'était la période de Carnaval mais les prix appliqués ne correspondent pas aux prestations offertes pour un hôtel Radisson. Prohibitifs.

Points positifs: La qualité du room service et sa rapidité. L'emplacement central.

Points négatifs: L'hôtel est désuet. Le personnel n'est pas opérationnel et enjoué. La piscine manque d'entretien et les contours sont sales. Proximité de la route engendre des nuisances sonores et de la poussière quand on veutprofiter de la piscine. Les chambres ne sont pas à la hauteur d'un 4****. La prestation restauration y est trop chère. Les climatiseurs sont sales.

Points positifs: Nous avons eu notre chambre des 10h30 du matin

Points positifs: Great location to the waterfront and easy access to down town Port of Spain. My purpose of stay was to an event and their rate was very competitive. Staff was very friendly and helpful.

Points négatifs: I was not offered the option to include breakfast but was informed that because my booking through a third party (booking.com) did not facilitate. Also it was the peak time for the Carnival activities so staff was a bit overwhelmed and did not offer the service as well.

Points positifs: Great customer service

Points négatifs: Hotel ran out of water one day

Points positifs: The staf was very different, some was very serviceminded and some were just kind and useless.

Points négatifs: Like served the food without fork and knife, promissed to get it - forget totally- the food went cold and not eatable. The same with some drinks. Information about distances in town and ferry to Tobago was completly wrong. If we had trusted we would have missed a lot and would have cost us a lot. The Hotel was well equiped but not up to date.

Points positifs: This booking was made on behalf of someone else, but I was able to message the property and put in a few requests with the front desk. I was also able to call several times and be put through to my guest as well as leave messages and extra requests. They kindly put it into their database that the person did not speak English and that my number was to be used if anything happened to him. They prearranged taxis and destinations with me on behalf of the person so that he did not have to do any explaining in English and everything was taken care of.

Points négatifs: I don't know, since I did not stay here myself.

Points positifs: The supervisor tried her best to help

Points négatifs: The front desk staff need to figure out the correct policies. Everyone says something different

Points positifs: The location at Port of Spain is ideal, this is due to the nearby Movietowne where guests can enjoy all modern dining, shopping and relaxing. Also if you have transportation.. Going for a drive down Chaguaramas to take in the fresh sea breeze is a must do. There is another modern Shopping Mall (WestMall) for extra shopping.

Points négatifs: There was a family across the hall with toddlers, they made lots of noise. The reception area should have been aware not to locate a family with toddlers next to couples who choose to celebrate Valentines quietly/peacefully.

Points positifs: The room was spotless , the bed was super comfortable and the staff were super lively and accommodating. Only downfall is they were fully booked so we couldn’t stay longer .

Points positifs: Un excellent petit-déjeuner varié. Un personnel très disponible et à l'écoute.

Points positifs: Staff were amazing and always happy to help you! Facilities were great as well! Pool was perfect and easy to find a space to relax Location is good and right next to Movie Towne

Points négatifs: Difficult to cross the highway outside the hotel to get to the Avenue. Expensive transfer options (taxis) supplied by hotel.

Points positifs: The room was superb. The breakfast was excellent

Points positifs: Great

Points positifs: Clean, good bar

Points négatifs: Not much local food...

Points positifs: Staff's customer service skills were outstanding!

Points positifs: Walking distance to stores and restaurants

Points négatifs: Although we were warned about the ongoing construction...a lot of noise

Points positifs: Tout l’accueil et l’attention du personnel, les équipements, le petit-déjeuner très diversifié. Y Tout d’un hôtel de luxe. Il est à dimension humaine. Court séjour mais agréable. Situé à côté du moovieTown. Service taxi de l’hôtel très pratique. Espace affaire et hall d’accueil très original pour regarder la tv, recevoir ou travailler dans petits espaces privés. Brunch le samedi et dimanche et service au jardin et bord piscine à toute heure. Ah oui bravo au personnel d’étage.

Points négatifs: Chambre côté rue et complexe sportif bruyant. Réservé de préférence côté jardin et piscine.

Points positifs: Emplacement et petit déjeuner

Points négatifs: Un hôtel plus vieux on m'a interrogé par la réception lorsqu'on demandait des oreillers et une couverture supplémentaires

Points positifs: Séjour à Kspok était un jeu d'enfant. Dès notre arrivée et jusqu'à notre départ a été parfait. Le personnel était très serviable et professionnel. L'accès à se divertir et dans les quartiers exactement ce qu'il nous fallait.

Points négatifs: Le seul inconvénient, îles sont un peu étroits.

Points positifs: La décoration, les équipements et le confort des chambres. Le parking disponible pour la clientèle.

Points négatifs: Nous avons eu un séjour peu agréable. Nous n'avions pas été avertis que des travaux de rénovation de façade étaient en cours lors de notre séjour et les ouvriers étaient dès 8h du matin derrière notre fenêtre à taper de la taule. Impossible de faire la grasse mat ou la sieste. Impossible de changer de chambre, aucun geste commercial ni amabilités. Notre avion était à 1h du matin et nous devions libérer notre chambre à 12h. Nous pensions déjeuner à l'hotel et faire un plouf dans la piscine avant de prendre la route pour l'aéroport après avoir libéré notre chambre. Douche froide : on nous indique que pour rester dans l'enceinte de l'hôtel il nous faut réserver une chambre, sinon merci de dégager les lieux. Service de ménage incomplet : on ne nous remet pas shampoing, serviettes etc. Services de l'hotel très chers (restaurant etc).

Points positifs: La proximité avec le zoo

Points positifs: La location très bien

Points négatifs: Ce que je n’ai pas apprécié c’est que il y a de gros travaux à l’hôtel qui débute de 8h du matin à 17h des travaux avec marteaux piqueurs, même pas possible de rester au lit après 8h ou de faire une sieste brut insupportable, j’avais même mal à la tête , vous vous imaginez même samedi et dimanche j’étais super déçus de mon voyage soit disant que c’était un voyage pour me changer les idées et me reposer , j’ai même voulu demandé le remboursement.

Points positifs: Bien placé.

Points négatifs: Chambre sombre, peu d'éclairage, bruit de la rue, rien dans le minibar, petit dejeuner

Points positifs: Comfortable room, great view and friendly staff. My car had a flat tire and the staff offered to help me fix it.

Points négatifs: Can't really think of anything to complain about as the hotel is very nice.

Points positifs: Le bon emplacement.... La possibilité de change intéressante

Points négatifs: La chambre un peu petite pour deux... Certaines vues qui ne sont pas top

Points positifs: L emplacement

Points négatifs: Manque de confort

Points positifs: Très bonne literie. Climatisation Petit-déjeuner Emplacement.

Points négatifs: Chambres pas assez insonorisées au niveau du 6 et 7 ème étage Cdlt

Points positifs: Staff very helpful and nice

Points négatifs: Room needs an overhaul given the price . Restaurants and breakfast good

Points positifs: Staff, Location and Food!

Points positifs: La chambre est propre et spacieuse. Le petit déjeuner est très bien fourni.

Points négatifs: Le personnel n’est pas toujours très aimable. Au restaurant, nous n’avons pas le temps de terminer l’assiette qu’ils nous l’enlèvent.

Points positifs: The facilities and amenities is worth the value and the staff is excellent

Points positifs: The staff was friendly, professional and accommodating

Points positifs: Top class accommodations

Points positifs: Lovely decor in outside covered patio garden with nice seating area for relaxing and breakfast.

Points négatifs: Unfortunately post carnival the restaurant was closed. Prior notice would have been appreciated since ordering take out food for delivery to the hotel did not work well for us. Notice on booking confirmation indicated information about the restaurant which could provide both lunch and dinner options. The twin bed bedroom which was as requested did not have windows to the outside. This should have been made clear on the hotel information web site.

Points positifs: plein centre de la ville bon accueil et confortable

Points positifs: Le petit balcon commun permet de prendre l'air. Le petit déjeuner était vraiment très bien

Points négatifs: Le plastique sous les draps

Points positifs: Staff was amazing and the location was great.

Points positifs: Every one of the staff were incredibly friendly and helpful! Gave excellent walking directions and made it very easy to book a car and excursions. My first experience in Port of Spain could not have been any better because of the people who worked here. The room was also very comfortable and breakfast was made to order at my convenience. Stay at Inn at 87

Points négatifs: If they had a bar, I definitely would have had a drink here

Points positifs: I think this is good value for the money in the area, staff is nice, had breakfast - it was good.

Points négatifs: Place advertised parking on premises - well, it's just long driveway, that fits maybe 4 cars, which is fine. The problem was: we could not park, because of staff cars + other guests parked already and they had to leave and then come back , but late- so the staff couldn't handle that puzzle. So, we had to park on the street (rental car + busy area, try to find the spot!) and , since the parking side of the street alternates depending on day of the week, I had to get up exactly at midnight ( went to bed early - had to leave early) and move car to the opposite side in order not to be towed . Very inconvenient...

Points positifs: The staff were polite and helpful. Access to eating amenities was good.

Points négatifs: The breakfast was overpriced and lacked variety.

Points positifs: Lovely helpful staff. Good recomendations on what to do. Excellent security charming building.

Points négatifs: la chambre est très petite

Points positifs: The location is perfect.

Points négatifs: The breakfast service was extremely slow.

Points positifs: L'emplacement est agréable, la chambre sympa, propre ,confortable. Petite chambre mais bien équipé et bien agencé !! Deco sympa. Personnel agréable . Belle deco. Et à côté il y a un petit resto a emporter bien sympa :)

Points négatifs: Je croyais que le petit-déjeuner était compris et j ai eu deux prix différents pour le taxi pour l aéroport

Points positifs: Very quite and clean place. The breakfast was super!

Points négatifs: Nothing to complain about. Everything was fine.

Points positifs: Location Staff Helpfulness We stayed 1 night in transit and because of location we got a feel for old POS. The national gallery is nearby and is very good. People very friendly and helpful. The inn provides everything you need for a comfortable stay.

Points positifs: quiet location (but still just 10min walking from downtown), nice and kind owner, good WiFi

Points négatifs: earplugs needed = many dogs in around houses and still "communicating" :))

Points négatifs: En points négatifs le lit est très dur et surtout les chiens du propriétaire aboient toute la nuit

Points positifs: Alicia and her husband were very helpful, they even picked me up from the airport late at night (cheaper than a cab and it made me feel much safer) and let me leave my bag after check out. The apartment is great and bigger than I thought. Everything is clean, the bed is comfortable and it has a nice view!

Points négatifs: Nothing bad to say about this place!

Points positifs: Alicia is a wonderful host. She is very kind, and very helpful, especially for someone who doesn't know the city! You don't just rent an apartment (which is super nice), you feel like home.

Points positifs: Top Notch Host Super fast responsive Hospitality is Superb Host was the best - Thank you so much Alicia and her hubby

Points positifs: No breakfast and the location was right in Port of Spain

Points négatifs: The water pressure in the bathroom sink was terrible and I wish we received daily fresh towels for the bathroom.

Points positifs: Port of lodge was a great location and close to everything and we appreciated that greatly.

Points négatifs: As to the actual rooms we were disappointed. The kitchen had ants crawling everywhere, the bathroom was not clean. It had the tiniest sinks with a mirror you can reach. The shower head needed to be exchanged. We paid for 3 persons which was supposed to have a couch and that was not provided. Small maintenance things were poor. We were only given 1 trash bag for a long stay. Only 1 towel each when they know we were there for carnival. The scariest part happened on the last night, the emergency key to get into the property was apparently by the door the entire time. Someone who i hope worked there opened the door while we were there and it scared us horribly. Why wouldnt the emergency key be with the owner. Overall for the overal hefty price, it wasnt worth it for us. We were not expecting a luxury hotel but this was not a good one.

Points positifs: Parking and location

Points négatifs: Parking and location

Points positifs: The breakfast was excellent.

Points négatifs: There were no issues.

Points positifs: Good location. Safe. Very comfortable and clean. Good wifi.

Points négatifs: The breakfasts were mediocre and unimaginative

Points positifs: Very quiet, comfortable, small guest house in residential area, yet within walking distance of Savannah. Good, varied cooked breakfasts. Very helpful and courteous staff.

Points positifs: This place is ideal for every traveller whether if you work for the UN or for anyone who wants a quiet and respectable and clean place Breakfast is very complete and delicious staff is nice. We really enjoyed our time there and we recommend

Points négatifs: None

Points positifs: Excellent location. Attention to detail and care for guest. Fresh and tasty breakfast. Room decent sized. Very clean. Ample parking. Quiet and peaceful, our noisy kids seemed a little out of place

Points négatifs: Better room lighting would've been helpful. TV was basic, not that we needed it much.

Points positifs: Totally charming. Great, friendly, helpful staff. Good location. Like home only better.

Points positifs: Rien

Points négatifs: Tout, le pire hôtel qu'on ait jamais vu

Points positifs: I love the room, it was more than I expected. It was clean, comfortable, cozy, spacious. The location was very peaceful, quiet and the staff was pleasant.The view was on point we could have seen the independence fireworks outside our hotel room. Needed a bit of maintenance work in the pool and upgraded general, but it was lovely

Points négatifs: On booking.com there was one price for breakfast when we had breakfast there was a completely different price,which was more almost double the cost. Portions was small no value for your money.

Points positifs: The breakfast was ok (so-so)

Points négatifs: Less there Of.. More variety needed

Points positifs: la piscine,la salle de sport, le personnel agréable et souriant,le restaurant et le petit déjeuner continental

Points négatifs: les fissures dans les murs suite au tremblement de terre

Points négatifs: the front desk wanted to have my credit card number for their administration ..... strange ?????? (I paid for 2 bottles of water ) made a complaint about this.

Points négatifs: Could not play movies when connecting my USB drive on the the TV .

Points positifs: We had breakfast once after that experience we used to walk down the road to Rituals.

Points négatifs: For the price that they charge it was below par not what we expected shame because the staff are very welcoming.

Points positifs: Friendliness of staff, very accomodating

Points négatifs: Rooms need upgrading, add a fridge, microwave upgrade coffe maker, moved to another room due to bed rolling, shower drain clog, fitness center and landry room unavailabe, ice machine not working

Points négatifs: Réservation effectuée et réservation confirmée par le Manager avec carte de crédit comme garantie, à 23h30 après un long voyage, chambre donnée à quelqu'un d'autre et hôtel entièrement réservé. En d'autres termes, très agréable.

Points négatifs: Difficult to get a taxi from hotel but landlady arranged this

Points positifs: Pam is an amazing host, providing assistance in organizing a driver and explaining the history of the area. The Inn is located in a quiet area, a quick walk from the park, to downtown and to a local supermarket. We were able to check in early and have breakfast for a small extra fee (prearranged) and we were very gracias for the ability

Points positifs: Wonderful little guesthouse with a nice atmosphere. The room was comfortable and the breakfast was delicious. Pam was very helpful with giving me advice and helping me find the right person to go to the Caroni bird sanctuary.

Points négatifs: Just some minor remarks about the bathroom: the air suction was extremely loud and water would leak from it when it rained outside.

Points positifs: Pam was an amazing host, she gave us a full synopsis on attractions and activities to do around the island.

Points positifs: Extremely lovely house, decorated with love, wonderful bed, marvelous rooftop like a rooftop garden, and PAM, the host, and all her stuff are really phantastic. She helps whenever she can - and she can! She's great. Thank you so much for all! Really highly recommended, and the neighborhood newtown and Woodbrook are easy and relaxed with very friendly people.

Points négatifs: ---

Points positifs: Friendly staff excellent breakfast great location

Points positifs: Pam, the owner, is very kind and helpful!

Points positifs: excellent petit-déjeuner servi par la propriétaire très affable

Points négatifs: confort des chambres

Points positifs: Tres bon accueil. Hotel bien placé; environment agréable.

Points négatifs: Corrspond plus a une maison d'hôte qu’a un véritable hôtel

Points positifs: Rien

Points négatifs: Pas confortable. pas senti en sécurité.

Points positifs: Super endroit pour rester confortable et le personnel est super (Lazaro et Crystal).

Points positifs: Bed was comfy. TV and WiFi worked ok.

Points négatifs: 50 minutes to check in and get a key that worked was wholly unacceptable. Room carpet and furniture filthy dirty. The air conditioner was set so low that it had iced up and had been dripping on the carpet for sometime, leaving a third of the room a paddling pool (no exaggeration). Ironic, as the swimming pool was out of use. Very tired bathroom and a very poor, inconsistent shower from a broken shower head using a manual push button every 5 seconds sums up the entire attitude to this badly run hostel in an unlit rough neighbourhood.

Points positifs: Nothing

Points positifs: La proximité avec l’aéroport

Points négatifs: Tout le reste et surtout le petit déjeuné

Points positifs: Free shuttle to airport. Nice driver

Points négatifs: I was given a pokey room with no window and no bath towels. Asked for pool towel 3 times..never arrived!

Points négatifs: Accueil non chaleureuse. Personnel non souriant. Draps tachés. Pas assez sécurisé. Odeurs nauséabondes venant des toilettes. Ressemblait un peu… à un motel de "passe"...

Points positifs: Staff and location

Points positifs: L emplacement a côté de l aéroport et la gentillesse du personnel. La navette est pratique pour l aéroport et à l heure.

Points négatifs: Pas de fenêtre dans la chambre. Chambre très petite. Claquement des portes des autres clients qui réveillent en sursaut. L hôtel est très bruyant et très vétuste. L extérieur comme l intérieur ont besoin de rénovation et les serviettes de bain étaient sales.

Points négatifs: The.ac from other rooms penitrated to my room. I clould hear the neighbours in their rooms .meaning they could hear me too.

Points positifs: Hôtel placé près de l’aéroport et navette gratuite

Points négatifs: Les chambres n’ont pas de fenêtre du coup on se sent étouffé. La literie n’est pas génial . Pas de restauration sur place.

Points positifs: THE ROOMS ARE HORRIBLE. THE FOOD IS NO GOOD

Points négatifs: ROOMS WERE NOT CLEANED EVERY DAY

Points négatifs: Humidite moisissure ,odeur et bruyant, Piscine verte.

Points positifs: proximité de l'aéroport et navette

Points positifs: L'emplacement était génial. Efficace et courtois. La chambre était propre et confortable.

Points négatifs: L'air conditionné a besoin de quelques travaux.

Points positifs: Il n'y a rien

Points négatifs: Tout

Points positifs: Bien situé

Points négatifs: Rien à voir avec la publicité

Points positifs: The lobby is pretty ( although it has the same stench the rest of the hotel does). The shuttle service from the airport was fast because it is adjacent to the airport. It has a lot of potential as the hotel boasts many unique but everything appears to have been poorly kept and deteriorating.

Points négatifs: I stayed at the Regent Star for Carnival Monday and Tuesday 2016. I booked online last minute and paid $450/ night since the hotel stated they only had 1 room available. All of the other hotels were sold out and had no availability so although Regent Star was not my first choice, I did not think I had other options. The Regent Star's advertisement of only having 1 room available was a scam. The hotel was mostly vacant. By day 2 I knew I was the foreign fool who fell for a trick. There were actually approximately less than 10 guests total, I only saw three other guests both days and they were business travelers and one other masquerader. The hotel is NOT in Port of Spain as was advertised and is about a 30 minute commute away. Additionally for $450, the hotel did not provide anything but towels. The shuttle to POS left at 9am and stated that it was only able to come back at 2pm! I was the only person on the shuttle since no one else really was in the hotel. They told me I would have to catch a cab back if I was not ready by 2pm and I would have to call them by 1pm to even secure the shuttle. Anyone tourist who has been to carnival knows that 1) you will miss out on the heart of the parade if you leave at 2pm and 2) making calls during this time is virtually impossible. A few ladies at the front desk were actually kind, however the staff was overwhelmingly unhelpful and some were downright rude. Customer service is not of any standard here. No one even uttered a single "good morning", "good evening" or "welcome" during my stay. The food in the restaurant was extremely overpriced. The top floor was chained off and scary looking. Most of the shrubbery and foliage surrounding the property was dead (minus the ones highlighted in the pictures). I actually looked out my window and viewed a plant graveyard. How do you kill all of those plants in beautiful tropical Trinidad? I think that overall, this hotel just takes advantage of any unwitting tourist or the tired business traveler who is not familiar with Trinidad. On the third day I checked out and went to the Hyatt, I was finally treated decently. As a last insult the hotel located one of the cab services they used to take me to the Hyatt. The cab charged $240TT ($40 USD), I soon learned the going rate for that trip is $180 TT; some drivers will charge you a "local rate" and you wont even have to pay that much.