Hôtels à Punta Arenas

Points positifs: Staff were very helpful in showing us the key highlights of Punta Arenas on a map, booking us a taxi for an airport transfer at a very good price and giving us good recommendations for bars and restaurants.

Points négatifs: Generally a very clean and comfortable hostel. To be honest the breakfast was not the best that we have had in Chile, but we did check out before the official start of the breakfast service at the hostel in order to catch a flight so perhaps it is unfair to mark the owners down too much for this.

Points positifs: Emplacement parfait en centre ville, personnel tres gentil et disponible, chambre propre et salle en common tres cozy et joli et le jardin aussi.

Points positifs: La chambre, la salle de bain commune grande propre et fonctionnelle, l'accueil !

Points négatifs: Petit dej correct sans plus

Points positifs: Very helpful staff Comfy bed

Points négatifs: Make shift table and chairs.

Points positifs: Great location!

Points négatifs: Only one bathroom to share?

Points positifs: La servialité

Points négatifs: café pas très bon

Points positifs: Very friendly and helpful staff. Lovely room and breakfast

Points négatifs: Taxi booked was not waiting, however our flight was delayed.

Points positifs: Situation exceptionnelle géographique Disponibilité et gentillesse du personnel Propreté

Points négatifs: Petit déjeuner sans choix

Points positifs: Location was wonderful and the staff was so helpful

Points négatifs: Breakfast needs to be improved

Points positifs: Simple but good breakfast. Very helpfull staff and welcome greating. The location is perfect to explore the town.

Points négatifs: The noise levels in the room were a bit high. This was because of the wooden floor that squeeks and the shared bathroom next door.

Points positifs: The staff were very helpful and we felt very comfortable staying there

Points négatifs: We had a room at front of building so there was some traffic noise early in morning as people went to work

Points positifs: Chambres grande, claire et confortable et hôtel bien situé

Points négatifs: Le partage de la salle de bain

Points positifs: Restaurant and breakfast are of good quality, view on the lake

Points négatifs: The hotel simply pretends to be a better hotel than it actually is (photos look way better than reality). Old, used looking furniture in the rooms, pool area is in another house across the street, quite expensive. It‘s not a bad hotel, it‘s just not worth the price

Points positifs: - Établissement moderne et bien tenu - Chambre double avec kitchenette et sdb privée impeccable (bonne literie) - Petit déjeuner copieux et délicieux - Localisation dans le centre très pratique (+ supermarché en face) - Propriétaires très accommodants et aidants : arrivée tardive acceptée avec taxi envoyé à l’aéroport, lessive prête le lendemain matin, taxi pour nous emmener à notre agence de location de voiture... en bref très agréable !

Points positifs: Breakfast was a leisurely affair... basically any time you wanted..good location....staff were great....my flt came in a 1:30 am and Juan waited up for me to arrive!...I also almost missed my trip to see the penguins but he got me to the boat on time!

Points négatifs: Can’t think of anything!

Points positifs: Cosy, small little place. Well located - short walks to restaurants etc. Staff were friendly enough, breakfast was ok (but have had better at similar places)

Points négatifs: A bit haphazard management wise. Asked for laundry which they can arrange but when we came to pick it up at the time it would be ready, it hadnt been sent yet. An honest mistake I think but if we’d known, we would have arranged it ourselves. Quite expensive for what you get.

Points positifs: friendly and accommodating staff. good english. good local knowledge. nicely appointed comfortable suites. good central location in Punta Arenas. We felt very welcome.

Points positifs: Très agréable, bien équipé. Le personnel est accueillant et à l écoute. Chambre confortable. Toutefois l isolation n est pas très bonne: vent froid et bruit des autres clients. Petit déjeuner très bon.

Points positifs: Petit déjeuner copieux et de qua

Points négatifs: Trop peu de rangements

Points positifs: The atmosphere is very familiar. Juan Patricio gave to us lot of information regarding history of Punta Arenas, tours, food and was very helpful organizing everything (also pick-ups at airport) and really fast to messaging with us. Super!

Points positifs: Comfy place;had everything we needed for our overnight stay in PA.

Points positifs: We had a great stay at Innata. The staff was really nice, speaks good English, good breakfast and very helpful as we needed late check outs. They accommodated us the whole time. We even added one night. The room was comfortable and nice.

Points négatifs: Nothing to say other than we only had a minor issue with the bathroom door as it was always sliding open and we couldn't keep it closed. We had to put a shoe behind the door. ;) But it's fixable.

Points positifs: Location is only a cuadra from downtown, main commercial street and bus station The rooms/apartments are 1/2 years old, full equipped and with good heating The staff were very friendly and helpful. They recommended us Turismo Selknam for full day Tierra de Fuego and it was awesome They even bought us the bus tickets, for Big Sur, great support while we were on our day trip

Points négatifs: Everything was fine

Points positifs: Excellent hôtel, situé à proximité de la plazza de armas, des restaurants et du détroit de Magellan. En face de l'hôtel, il y a un supermarché, très apprécié car possibilité de cuisiner dans certaines chambres. L'hébergement est d'une propreté irréprochable, le très grand lit est très confortable, la douche est bien chaude, la salle de bain est moderne et propre et surtout l'accueil à la réception y est parfait. Merci à Consuelo pour son amabilité et sa disponibilité à aider les clients. Bon petit déjeûner avec un excellent pain. Proche de la station d'autobus Bussur. J'y reviendrai sans hésitation.

Points négatifs: Nada, Todo fue bien.

Points positifs: Décoration façon Estancia très réussie Chambre très spacieuse et bien équipée Personnel agréable Boutique souvenirs très sympa Bonne table

Points positifs: The people at the front desk were super helpful. They even gave us a 15% discount because of a shorter stay due to flight issues with the current situation in Chile. The food at the restaurant is superb and the bed very comfortable and clean. (I would recommend that they get a new supplier for their bathroom accessories. The plastic body lotion container cracked and burst all over the counter and floor, when I squeezed it.) Wish we could’ve stayed longer!

Points négatifs: See above about the plastic container

Points positifs: Le côté original de la deco L accueil et la gentillesse du personnel Le restau très bien L emplacement

Points négatifs: Rien

Points positifs: The rooms are very confortable and nicely decorated. Each room is unique. And the view is great

Points négatifs: The staff was sort of indifferent and not very attentive.

Points positifs: La décoration très originale, la vue depuis la chambre. La cuisine raffinée et le personnel très aimable, attentionné et capable de résoudre tous les petits problèmes.

Points négatifs: Séjour trop court... mais je reviens

Points positifs: Food was delicious. Staff were warm, welcoming and attentive. There were a few hiccups on our 2nd night as we stayed before and after our Torres del paine trip. First night was perfect. Seamless everything. We were on the 3rd floor and loved the views and comfort of our room. The 2nd night we stayed on the 2nd floor and were unable to sleep due to the sounds. We had an 8am flight and had arranged for transport. Int he morning, nothing was ready and we were minutes away from missing our flight.....

Points positifs: The hotel has delightfully quirky furnishings with every corner offering something different and interesting, but the highlight of this property is the staff. I could not have asked for a kinder reception and from check in through to check out everyone could not have been more helpful and they made every effort to make me feel comfortable and welcome. The food was excellent and there was a great choice for both dinner and breakfast. I would heartily recommend this hotel and the staff should be very proud of themselves.

Points positifs: Le thème des chambres

Points négatifs: Accueil

Points positifs: This was an excellent place to stay after a week in Patagonia. Beautiful, clean

Points positifs: We weren’t told about the enormous construction project to double the size of the hotel - it wasn’t until we arrived that we’re told and given the option of a refund on our booking which was no use when it was to late to find somewhere else. Workmen were still welding steel at 8pm and had to wade across mud to get to the hotel and no help offered with luggage and construction staff using the hotel reception and bar as an office....it was really poor show with no apology. We were only offered a 15% discount

Points positifs: Great views, a great antidote to standard hotels, great staff

Points négatifs: There was a street concert somewhere far too close which went on until 3am! If these happen frequently then more sound-proofing is needed.

Points positifs: L'hôtel a beaucoup de cachet, une décoration magnifique, un bon restaurant, une vue superbe, une jolie salle de bains et tout le confort souhaité. Au calme et pourtant tout près du centre. Bravo à l'équipe qui gère l'hôtel !

Points négatifs: Lorsque nous y avons séjourné, il y avait des travaux importants de rénovation, donc quelques nuisances possibles

Points positifs: Accueil très gentil. Chambre confortable. Petit déjeuner genereux

Points négatifs: La situation géographique est surprenante, mais en fait cela n'a pas d'importance

Points positifs: Bon acceuil. Bon conseil de restaurant. Sans prétention mais parfait pour une étape.

Points positifs: Son calme. l'accueil. La proximité du centre ville

Points positifs: Logement très bien situé, assez proche du centre ville. Accueil 24/24. Grand parking. Possibilité de laisser ses bagages (par exemple pendant que l'on va voir les pingouins). Possibilité d'adapter l'horaire du petit déjeuner à ses contraintes (ici aussi pour les pingouins car il faut partir très tôt !!)

Points positifs: Almost everything. Even minor irks were reasonable. Would choose this hostel over a hotel if returning to Punta Arenas.

Points positifs: Clean and cozy room, warm atmosphere of the entire facility, friendly staff, quiet location.

Points positifs: Owners were very friendly and accommodating.

Points négatifs: Everything was fine

Points positifs: The staff is really good, very clean place

Points négatifs: breakfeast could be earlier though, we could not have it as we left for the Isla Magdalena tour. I imagine many guests do that, so it could be adjusted (just a sugestion)

Points positifs: L'hôtel est vraiment propre avec des lit ultra confortable. Le Pdj est top . L'équipe est vraiment sympa et serviable. Une vraie bonne adresse !

Points positifs: On peut sincèrement dire que tout était très très bien : salle de bain, chambre, petit déjeuner, accueil,... Rapport qualité/prix, sans discussion. Nous avons réglé en dollars américains. Le propriétaire nous a gardé une valise pendant notre voyage à Chiloé. Merci à lui!

Points négatifs: La situation de l'hôtel par rapport au centre ville mais ça, on le savait donc… pour des marcheurs comme nous...pas de problème!

Points positifs: The staff were very friendly and helpful. The room was cosy and warm.

Points positifs: It was clean and reasonably comfortable

Points positifs: Quiet location, good shower with plenty of hot water, good buffet breakfast

Points négatifs: Creepy, very unsound, stairs and floors make a cracking sound, you can hear the guests next room as if they were directly talking to you, and even as they are speaking in a normal tone of voice, not loud. Some of the staff are not trained enough to deal with extendend bookings appropriately. There are a lack of plates and forks at the breakfast table, I had to go and fetch some everyday in the kitchen myself, because staff was not available. The billing process is insidious and devious, they charge more if you pay in chilean pesos than if you paid with US dollars, because according to them, they have to charge us non residents foreigners a 19% sales tax if we pay in chilean pesos, but not if we pay in US dollars. Now I fully know for a fact that this is pure nonsense, because in reality visitors non residents do not have to pay the sales tax in Chile even if you pay in chilean pesos. I know this for sure because I stayed in lots of other chilean hotels in the past 50 days and never had to pay the 19% sales tax because I am a foreign non resident, and even as I paid in Chilean pesos everytime no other hotel/hostal has ever charged me extra for that. They also charged me US $20.00 extra to wash six items of my clothing, some of them underwear and socks, a ridiculous high amount Then they made the paying process even more cumbersome, I had to fill out an extra form in order to be able to pay in US dollars. Staff should be more adequately trained and ask guests if they wish to stay longer before they rent the room to somebody else.

Points positifs: Very nice people welcoming us

Points positifs: La gentillesse du personnel, le calme de notre chambre (au bout du couloir) l'emplacement ni trop près ni trop loin du centre ville Le top c est les petites attentions du personnel qui est au petit soin pour nous

Points négatifs: Assez cher comme tout les hôtels de punta arénas

Points positifs: Le personnel était très serviable et gentil. Entreprise familiale. Très propre.

Points négatifs: Rien

Points positifs: L’accueil est vraiment sympathique et aidant. Nous avions les petites chambres au fond de la court. Elles sont vraiment petites mais correcte avec la salle de bain privé (eau chaude ok), chauffage ok, literie ok. La cuisine est pratique. Petit déjeuner super copieux +++ Service laverie un peu cher mais vêtements repassé (3000pesos/kg) Le marché est au bout de la rue. Super pour manger le midi !

Points positifs: Le petit déjeuner est bien et copieux ( fruits, yaourts, oeufs, fromage, jambon est). Nous avions une chambre double, confortable, le gérant et son frère sont très sympathique. Il y a une cuisine que vous pouvez utiliser ainsi qu'une salle pour manger. L'hostel est au calme. En revanche vous n'êtes pas en plein centre de Punta arenas. Je recommande cet établissement.

Points positifs: Staff was very friendly, room was very clean and comfortable. Breakfast was very very good!!

Points négatifs: A little bit remote from the city center and the sightings.

Points positifs: Friendly and helpful staff, comfortable bed. Organised our airport drop off.

Points positifs: La gentillesse et disponibilité de toute la famille toujours prêts à rendre le séjour agréable Chambre double sdb privée Manque juste un peu de rangements

Points positifs: The common kitchen is equipped with all the necessary items for whipping up a meal! The size of the kitchen is good for a couple of people to be inside. Very great host who prepare take out breakfast for the 3 days of our stay as we have to leave early for day tours. Take out breakfast package consist of fruit, yogurt, juice & ham & cheese sandwich which was tasty! The bed was comfortable with 3 layers of blankets to keep warm for the night. Shower pressure was great with hot water. Definitely recommend staying here! Thank you Rodrigo & family for your hospitality!

Points négatifs: Nothing!

Points positifs: La propreté et le personnel

Points positifs: La proximité du centre ville, la gentillesse du propriétaire, la laverie, la cuisine, le parking, l’eau bien chaude de la douche ....

Points négatifs: Rien

Points positifs: The staff were lovely and welcoming, it was nice and cosy. The breakfast was amazing! And they made us a packed lunch for our early morning boat trip to see the penguins!

Points négatifs: Nothing!

Points positifs: Charme un peu désuet. Très bonne literie. Personnel très sympathique. Endroit très calme.

Points positifs: Very special, beautiful location. So cosy, We loved it! And we had delicious dinner.

Points positifs: Excellent place to stay with a really good restaurant!

Points positifs: Very friendly & helpful staff. A great horsebackride started in the garden of this Estancia.

Points négatifs: Wooden floors (sound), but it has its charms

Points positifs: Tout était bien pour cette partie du monde !

Points positifs: Good business quality hotel. Everything you need. Amazing view over the Straits of Magellan. Good breakfast.

Points négatifs: Functional

Points positifs: The room, the staff, and the view.

Points négatifs: Internet either not working or slow.

Points positifs: Great view from the room.

Points positifs: Hotel un pee désuet. Mais toujours très confortable. Ve des chambres sur la mer géniale. On y voit des baleines et des dauphins Restaurant carrement hallucinant de qualité. Repas succulent. petit déjeuner formidable.

Points négatifs: un peu viellot

Points positifs: The view was fantastic!!!

Points négatifs: Breakfast was ordinary. Front desk was not very informative or helpful. Suite was located beside the elevator and was noisy! The vibe of the place was not good. Lots of focus on the casino visitors.

Points positifs: Notre belle chambre s'ouvrait par une grande baie vitrée sur le détroit de Magellan. Impressionnant ! L'hôtel est moderne, avec son propre casino. Alors pour ceux qui rêvent de Las Vegas ... Pour les autres, ce n'est pas dérangeant.

Points négatifs: La salle de spectacle (ou le club attenant à l'hôtel) est très bruyante tard le soir, les chambres étant mal insonorisées.

Points positifs: La gentillesse du personnel et la vue magnifique

Points négatifs: Le casino au rez-de-chaussée et la qualité de la nourriture

Points positifs: La vue sur le détroit est magnifique

Points positifs: Location on the water and close to the city center. Spa and workout room. Rooms were wonderful. On site restaurant far exceeded expectations.

Points négatifs: We booked two junior suites but would have fit in one (king bed and couch).

Points positifs: The restaurant was great , the staff was excellent ! Loved the spa as well !

Points négatifs: The casino wasn’t open or coffee bar

Points positifs: Breakfast was awesome. Gym is great. And rooms are spacios and elegant

Points négatifs: The wifi barely got to the room, so I had to use my cell phone data instead

Points positifs: Taille de la chambre

Points négatifs: Très mauvaise insonorisation Petit déjeuner déplorable plus rien à manger à notre arrivée à 8h Personnel

Points positifs: Logement bien équipé

Points négatifs: Trop de chauffage la nuit et impossible de baisser la température. Un autre miroir dans l'appartement serait bien

Points positifs: Clean and tidy

Points négatifs: The water in the shower doesn’t drain.

Points positifs: It would be grest to have access to a washing machine as all treks will have clothes they would love to wash before next part of journey

Points négatifs: The coffee at breakfast

Points positifs: l'appart hotel est très confortable, propre, les lits très agréables. La vue de notre chambre était très jolie, et le personnel est très sympathique. Le petit déjeuner est copieux.

Points négatifs: La connexion wifi n'est pas super et il n'y a vraiment pas grand chose pour se faire à manger, la cuisine devrait être un peu plus équipée et dotée de choses basiques type sel poivre huile...

Points positifs: Central location. The main hotel building looks nice from the outside (not so inside).

Points négatifs: Soulless rooms which were not very well equipped (lack of basic stuff in the kitchen). Breakfast starts at 8a.m. which is late for average hotel standards.

Points positifs: It was the nicest place we stayed in Chile.

Points positifs: Excellent value for money. Really good breakfast. Good shower flow and heat. Adjustable room temperature. 10 min walk to main centre. Boxed breakfast option if you do a penguin or other tour with an early start. Staff speak good English with 24hr reception. Highly recommended place to stay at a very good price.

Points négatifs: Nothing

Points positifs: Friendly staff, breakfast

Points négatifs: A lot of dogs in the neighbourhood - barking at night

Points positifs: Appartement lumineux. Accueil chaleureux.

Points négatifs: Plusieurs chiens près de l’etablissemnet qui ont jappé pendant les trois jours de notre séjour.

Points positifs: Responsive staff (called taxis for us, let us check-in and bring back immigration documents later instead of frantically searching at arrival, made restaurant and tour suggestions). Breakfast brought to room.

Points négatifs: Shower was small and water pressure shot the shower head off its holder.

Points positifs: Good breakfast, nice view of the sea, staff very kindly

Points négatifs: The cleanless in the room could be much better. Laundry very expensive

Points positifs: accessible facilement avec la voiture, chambre petite mais propre et confortable

Points négatifs: Un peu loin du centre ville

Points positifs: Presque tout

Points négatifs: Le personnel très discret, trop discret peu ouvert aux échanges

Points positifs: Petit déjeuner très complet, salon super avec belle vue, cuisine bien équipée, confortable.

Points négatifs: Dortoir bruyant : on entend les gens se déplacer dans le salon/cuisine jusque tard le soir et tôt le matin. Le ménage ne semble pas être fait dans la chambre et c'est à nous de faire notre lit (à ce prix on ne s'attend pas à ça..)

Points positifs: Le confort au top, un petit déjeuner de roi, une salle de repos très confortable, une propreté irréprochable et une cuisine adapté.

Points négatifs: Certains membres du personnel ne m'ont pas calculé et l'une d'elle était très dérangeante durant la matinée : parle fort pendant le petit déjeuner sans prendre en compte l'envie d'être au calme des autres clients, allume la télé à fond. Des douches pas très pratiques, un endroit surchauffée.

Points positifs: Very cozy and beautiful place!! Good location!!

Points positifs: Comfortable bed, good wifi, beautiful lounge to have breakfast and relax

Points négatifs: The fire alarm beeping all night long, the door of the dorm was broken. No hair dryer available. Far from the center

Points positifs: Super nice people at the reception. Nice and comfy rooms. Great breakfast! Overall relaxed atmosphere :)

Points positifs: Overall- staff behaviour and ambiance.

Points négatifs: Though the location was scenic, no amenities within a radius of 2 kms. Basic breakfast, somedays essentials were not replaced, there would be a scarcity of space in the beautiful lounge area when rooms are full to capacity, minor details were missing which could improve the quality of stay! Oh! no wardrobe- some improvised wall hangers made of iron wires. To sum it up - an average hostel! Nothing exceptional about it.

Points positifs: Fabulous common area. More like a house. Fab spot for a rest few days. Just opposite a beach

Points négatifs: It’s quiet a bit out from the city which I didn’t realise when booking. No shops or restaurants close by

Points positifs: This hostel rocks! I've stayed here many times now, and I always keep coming back. The rooms are comfortable, the bathrooms nice, the breakfast tasty, and the view of the strait of magellan is great! This most recent time, I was just stopping by to rest a few hours between a late bus and an early flight. The staff was unbelievably helpful, and even left out breakfast for me because I was leaving way before breakfast (like 5am).

Points positifs: Very cozy, spacious and social. The staff are extremely attentive, it is a great value for money.

Points positifs: Deceiving from the outside but modern and beautiful decorated. Highly recommend this property.

Points négatifs: We loved it, we wish our stay was longer.

Points positifs: We were very impressed with these cabins - the location is pretty much walking distance to everything, which is nice. The cabins are beautifully appointed, with every amenity in the bathroom, including a shower that converts to a rainforest shower head. The kitchen contains a small fridge, microwave, stove top, and electric kettle, along with plates, cutlery, etc. Beds are comfy, wifi is good, and there is a cable TV. We were able to park our tall vehicle inside a security gate, which is always a priority for us. The manager was extremely responsive, even allowing us to check in at 10:30pm when we had to take a late ferry from Porvenir.

Points négatifs: The cabin does not have an oven, which we usually love to use when we stay in places, but we understand why. The only other issue was very minor, and involved a very sensitive motion-sensor light that kept going on during the night when windy, which shone into our bedroom window.

Points positifs: Very central location so we could walk everywhere we wanted/needed to go. Secure private parking with no height restriction. Very well-appointed rooms and comfortable bed. Good wifi. Very responsive manager - we were able to check in at 10:30pm after arriving on the late ferry.

Points négatifs: Probably the only annoying thing, and it’s minor, is that we stayed in a cabin that faced another cabin, which had a movement-activated light on the front porch. Our bedroom had a window d]facing this light, so it shone inside whenever the light turned on, which was a lot - it seemed a bit sensitive, especially with the crazy wind.

Points positifs: L’accueil tres souriant!

Points négatifs: L’appartement esr un poil petit mais bien agencé.

Points positifs: Bel établissement

Points négatifs: Service moyen , personnel distant

Points positifs: le charme des vieux établissements emprunts d'histoire

Points positifs: La taille et hauteur de plafond de la chambre

Points négatifs: La médiocre qualité du petit déjeuner

Points positifs: Lallocalisation

Points négatifs: La chambre est mal conçue. La chambre elle même est petite et il y a aussi un petit salon aussi petit. c 'est très mal fait.

Points positifs: L’hôtel qui fait partie de l’ancien palais Sarah Braun. Très belle chambre très bon lit très propre personnel très accueillant. Un havre de paix très belle salle de restaurant sous une verrière avec du lierre.

Points négatifs: Rien

Points négatifs: Très nettement insuffisant.Chambre minuscule.bruyante litterie très inconfortable.Parking ridicule et pas de café le matin!!