Protur Roquetas Hotel & Spa

La qualité du personnel et la disponibilité exeptionelle. Niveau de propreté des locaux irreprochable

Odeurs desagréables d'égouts a la porte de l'hotel

the pool and spa areas are nice!

the food was not great, in fact, my boyfriend felt a bit sick one night after dinner in the hotel. when we arrived at the hotel, the shower wasn't working and we had a bit of trouble getting someone up to the room to fix it. we requested a room with a double bed, and were told this wasn't possible. its expensive for a very basic room with 2 single beds pushed together. its the equivalent of jurys, more like a 3* than a 5*. staff weren't very friendly.

Hotel -gogd location, close to the beach, has loads of potential (but falls short in lots of little ways)

Food was awful - little variety , poor quiality and presentation, Hotel didn`t appear fully open (founatins not on etc), internet is expensive (the 4 star next door is free), pool area lovely but no atmosphere (no towels provided)

Staff were not very helpful, it was clean and tidy but empty, not all advertised services available such as beauty clinic and WIFInot available as adverstised, the hotel was a few days from shutting down, this sadly was not made clear, very disssapointed

as above