Avis des clients
Note globale
6,7
Bien
Basé sur 28 avis
Propreté
7,2
Confort
7,0
Prise en charge/retour
6,5
Rapport qualité/prix
6,2
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Commentaires récents
Avis des clients
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5,6
Points positifs : Staff friendly but the amount you hold is too much! my car rental was KD 156 and the amount was held is KD 350 on top of the KD 156! they also told me that the KD 350 will be held for 2 weeks after I return the car which is ridiculous! They gave me a red car which is was a shock for me!
Points négatifs : - The held amount should be less than the double, you have the credit card details, you can take whatever you need for fines from the credit card directly without holding this much. - Notify the customer with the car made and color before pick up.
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2,0
Points négatifs : There is no sixt rental in the new airport and i could get it
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2,0
Points positifs : Noting i was booked for Tahoo Chevrolet car but they give me another car
Points négatifs : You are Worst company ever
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2,0
I paid & chose chevrolet tahoe but I received chevrolet trailblazer
Points négatifs : I paid & chose chevrolet tahoe but you sent to Sixt that i orderd chevrolet trailblazer . If i wanted trailblazer I would have chosen it from your website you can’t force the car on us after payment i faced a problem because of the car size
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4,0
Points positifs : Car was very good
Points négatifs : Your option to me was Chevrolet Tahoe or similar But I received Trailblazer instead of it? I was very upset of this action
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10,0
Points positifs : Friendly Staff and Clean New Car
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5,6
Points négatifs : Hello Kayak, the number of reservations of the type of car Tahoe upon receipt of the car reported that the type of car is different from the one existing in the company system and asked me to pay extra 50 Kuwaiti dinars so that I can receive the same car that I booked through the site Kayak and I paid the amount and took the car by 50 dinars Kuwaiti so I demand the company to refund the amount. With great respect
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10,0
Very smooth pickup/dropoff, new car and worth what we paid
Points positifs : Everything
Points négatifs : Nothing
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8,0
Points positifs : Good car and clean
Points négatifs : waiting time at the counter
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6,4
Wrong description of car
Points positifs : The staff were friendly but due to system the couldn't help
Points négatifs : When I booked I booked for Chevrolet Tahoe or equivalent but unfortunately when I reached to the desk they told me I booked Chevrolet Traiblazer which is much smaller for my family than Taho. I had to pay more than double what I already paid to upgrade to Yukon as Tahoe wasn't available.
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10,0
Insurance wasn't included in the rate
Points positifs : Clean Car. Fast Service.
Points négatifs : The rental charge didn't include the insurance cost.
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2,0
There is no Sixt in Terminal 2 as promised
Points négatifs : There was no counter in Terminal 2. There is NO shuttle to terminal 1, only taxi options. I used a different rental car and now Holiday Autos will not give me a refund. Their web site showed Sixt in Terminal 2 and this is why I booked it. Can you help me to get a refund? Thank you, Eric Miller
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