Hôtels près de Q1 - Surfers Paradise

Points positifs: The hotel included nice restaurants that provided delicious food and great service. Rooms were of decent size and the location was within walking distance of the main shopping area.

Points négatifs: In short, we were placed in the first room on level 8 that had blood stains on the curtains. We requested to change the room and were able to, but the hotel didn't recognize or acknowledge our concerns. The second room on the same level had further stains on the blinds and carpets that make you realize that this is a party hotel for "schoolies" and not adults, couples or a family retreat.

Points positifs: Location was in the city near the heart of town

Points négatifs: I was staying at the hotel and thought it would be nice to have some appetizers and a drink at the bar in the lobby, after I ordered a security officer came up to me and said hats were not allowed in the bar after 7pm. I had never been in this bar so I had no idea of a dress code at it was 7:15 so I wasn't really formally dressed for an evening just yet because I had spent the day on the beach. I am an executive at my company, I am usually always dressed well but that day I had board shorts a t shirt and a hat. I explained to security I was simply going to pay for my drinks and go upstairs when he left onto the bar, put his arm down and said "it's simlple mate you can either take it off or I'll do it for you" I was so taken back; I'm staying in a 5 star hotel and never expected to be threatened physically by a member of their staff. I immediately responded with that's not the way to talk to people, I approached the reception and asked for the GM... The GM was not on so an assistant manager was the acting duty manager. As I'm explaining to the Asst Manager I was so distraught by the school yard bully approach of a corporate prestigious hotel that the manager himself could tell it wasn't appropriate what there security had done. I look over at the bar area near the hotel lobby and the security is standing outside with a smirk on his face staring me down followed by putting his hands up in a threatening gesture. I asked the manager if he felt that tactic was appropriate given the situation and he agreed it was wrong and offered me free drink ticket. The last thing on my mind was having a drink inside the bar where the own staff seem to be out of control. Aside from many other things I felt were very lacking in this hotel that was enough for me to want to leave, I wouldn't recommend this hotel to my enemies.

Points positifs: nice place, good staff

Points négatifs: hot water didn't work, couldnt have a proper shower

Points positifs: The bed was really comfortable

Points négatifs: The shower was not good and we couldn't adjust the settings for the force the water came out. Also we wanted to turn the heating on in the room and I turned the temp up to the highest but the room never warmed up the temp didn't change at all.

Points positifs: The staff responsed well to a complaint.

Points négatifs: The bed in the first room we had had springs broken. I think the most inportant thing is to have good beds.

Points positifs: Great position, friendly staff. (gave me 2 drink and gaming vouchers as he had to answer the phone while booking me in)

Points négatifs: When requesting car from car park, concierge was having another conversation whilst on phone to us.

Points positifs: The bed was Sooooo soft

Points négatifs: Not a long enough holiday. Wanted to stay longer.

Points positifs: The buffet breakfast was good.

Points négatifs: Poor staff attitude.

Points positifs: Pool/spa was clean but not enough shade/wind protection.Location was good. Rooms quiet and comfortable(offpeak) Ocean view.

Points négatifs: Surfaces eg tables in room not cleaned during stay. Complimentary coffee/ tea not replaced. Pool towels not replaced..Dirty towel refolded on one occasion. Bathroom vent not working but was repaired promptly. Bedside alarm not working. Not enough drawer space for clothes.Breakfast(buffet) too expensive especially when wanting to leave hotel early so no time for leisurely breakfast.Movies should be complimentary.

Points positifs: location, cleanliness, staff demeanour, breakfast dining area & food.

Points positifs: Being near to the shops/restaurants/transport. Husband enjoyed using the gym facilities. Breakfast was very good.

Points positifs: Location was great and priced well

Points négatifs: The bed was incredibly uncomfortable and very small for a double more like a large single for anyone that is over 180cm such as myself

Points positifs: I liked that it was within walking distance to a variety of shopping and food outlets.

Points négatifs: No - nothing major that I didn't like

Points positifs: Le meilleur hôtel de la ville

Points négatifs: Le wi-fi était horrible.

Points positifs: I loved the style, service and facilities at the Marriott. It had a wonderful spacious pool with a pool bar, an amazing Spa downstairs with excellent staff and expertise and offered all the 'perks' of a luxury hotel. Just what we needed for a relaxing break!

Points négatifs: It didn't have showers in the toilet area of the outdoor pool space.

Points positifs: The private beach area was great for the kids.

Points négatifs: The buffet was way overpriced.

Points positifs: The beach/pool was very nice, with the fish and wild water dragons sunning themselves on rocks. The tall ceiling lobby and old world design was nice.

Points négatifs: We thought the beach view room was over stated. The location was central enough if you have a car, but without the walk to surfers and ammenities is a bit far. Shuttle buses, of reasonable rates, to/fro the attractions and airport would be nice.

Points positifs: The hotel lobby was amazing and the staff came running out to grab our bags with a smile great first impression. Everything and more then was expected the elandra club retreat was worth the extra, pools were amazing!

Points négatifs: No all good

Points positifs: all good except for poor shower and 2 double beds not a king size bed

Points négatifs: see above

Points positifs: Staff at Reception were welcoming and informative. Breakfast was promptly served despite the restaurant being very busy. Room was excellent, comfortable bed and large bathroom. Will stay again when visiting the Gold Coast.

Points positifs: Polite staff Clean room Fresh Food Fantastic swimming facilities (best on gold coast)

Points négatifs: Very poor service in Lagoon rest on first night. We received the incorrect food order (ordered a la carte) and we did not receive our drinks. The manager was very good and offered one of the meals at no cost

Points négatifs: The Fact that I book through this website and got all the way down there to be told they had no rooms left and that you people hadnt up dated or closed your site and that the Marriott then had to ring around to find us accomodation but luckily someone cancelled and we got our room anyway

Points positifs: So beautiful and the staff were amazing. Can't wait to go back and stay there for our honeymoon.

Points négatifs: Everything was perfect can't complain about anything.

Points positifs: I have to comment on how quiet it was. This is often a problem for me when staying in motels and am pleased to say this was not the case at the Marriot. I also enjoyed the friendliness of staff they struck a nice balance between efficiency and friendliness.

Points négatifs: I prefer an earlier check in

Points négatifs: The couches were a bit grotty and dated. Not enough pillows but other than that we loved it and will definitely be back

Points positifs: The bath and how it looked out to the ocean

Points positifs: very clean near new handy to shops and surfers

Points négatifs: parking terrible

Points positifs: The location was great. Walking distance to most facilities.( Beach, supermarket, resturants, shopping)

Points négatifs: The higher the better! music from the pubs made it difficult to sleep!

Points positifs: close to beach and shooping

Points positifs: the location is only 5 min to surfers paradise and from the other side its 2 min to the river.

Points négatifs: some of the staff are so rude. i can only use the internet in one place in the apartment and there is no wireless network. every day the only come and change the towels and arrange the bed without cleaning any thing, one day i left my pair of sox in the bed and i found them arrange the bed and my sox are still inside. so if you are looking for some good housekeeping go find some thing else. for my i will not some back again.

Points positifs: the surroundings were great.

Points positifs: great apartments close to everything good views

Points positifs: Location - presentation -

Points négatifs: Not the hotel - just some of the inconsiderate guests eg the noise coming from the room beneath us went on all night - they were still going at 8am

Points positifs: The friendliness and helpfull staff.

Points négatifs: Only one lift was working so it caused some inconvenience, but that's only temporary.

Points positifs: staff courtesy and fun was excellent specifically towards my 4 yr old daughter. i took specific note of how she was treated and i was most impressed.

Points négatifs: the dinner menu could be expanded a little more.

Points positifs: the location

Points négatifs: friendly staff

Points positifs: very nice view

Points négatifs: some staff not very helpful

Points positifs: The view from our room on 19th floor was fantastic, a great place to chill with a glass of wine at sunset.

Points négatifs: The two female front of house staff who checked me out at the end of my otherwise pleasant stay.

Points positifs: the location. and the staff.

Points négatifs: i didnt like the fact that i booked a double room. and instead, i got a room with three single beds in it, and instead of a double bed, i got two singles shoved together, and two single dunas on it. i thought that was unfair.

Points positifs: Hotel avec de bonnes prestations, la chambre est vaste et bien agencée.

Points négatifs: Je regrette le cable internet qui sort derriere le lit et non pas à la table de travail.Absence de pain sauf toast le matin.

Points positifs: the view from the room

Points positifs: Personally, my family and me found the room comfortable, however in the booking there was slight confusion stating that a child would have an aditional bed at no extra cost surprisingly that threw me off as I spoke to the staff and they mention there was $35 dollars charge each day, However that is only a small matter . I could have made a mistake while reading the information provided by booking .com, on a whole we had a wonderful and comfortable stay at the vibe.The staff were fantastic and very helpful and they attended to all our needs promptly. We have stayed in numerous 5 stars hotels and personally I would rate this hotel in that category in terms of service .Thank You

Points négatifs: Honestly we did not have the oppurtunity to use the other facilities so I can't really comment on that. Finally this is not a complaint instead a positive review. There is still room for improvement in the breakfast buffet area , slightly more varities of food should be included, like mixture/varities of asian and vegetarian breakfast, on a whole it is still good in respect to pricing.No other comments

Points positifs: Very handy to beach, shopping, restaurants. Rooms were clean, staff helpfull, car parking easy. A good hotel.

Points positifs: Conveniently located close to Surfers Paradise

Points négatifs: Poor service: No porters. We are staying at the vibe and still had to pay for car park.

Points positifs: merci au personels tres agreable et serviable a toute heures de la journee

Points négatifs: le bruit des portes et de la fenetre ainsi que les chaise qui volees sur le balcon lors de la tempete du 16mai.

Points positifs: Chambre

Points négatifs: L'emplacement était loin de la plage

Points positifs: J'ai reçu un surclassement incroyable dans une chambre immense que je ne m'attendais pas mais très apprécié ! Dommage que ce ne soit qu'une nuit. La chambre était super, balcon, immense salle de bains. Le lit était super, il y avait aussi un bureau. Impossible de le faucher. Le tram est juste à l'extérieur de cet hôtel, donc très pratique.

Points négatifs: Pas vraiment sûr de ce qui était dans la région mais j'avais une voiture et j'allais rencontrer un ami. J'ai vu la station-service de l'autre côté de la route pour prendre des morceaux et des bobs de.

Points positifs: Fun , great position. Do not be scared to book this because it is vfm. Also near the Surf Club for excellent value meals. Reception staff make this hotel are a credit to the organisation

Points négatifs: None

Points positifs: The location of the hotel is very nice. We can actually see people playing on the beach in our room.

Points négatifs: Room service was somehow disappointed because no one had replaced toilet paper for our room.

Points positifs: Very helpful staff, attractive decor, spacious room with balcony.

Points négatifs: Price Rooms very expensive for the service offered. Internet is paid not only for time but also for mb used.

Points positifs: comfortable and clean

Points négatifs: Location and overpriced breakfast.

Points positifs: The ambiance of the hotel, location and amenities were extremely good value. We hope to be coming back to stay again.

Points positifs: Room was really big , huge bath and separate shower

Points positifs: the staff where excellent especially teh concierge and housekeeping team

Points négatifs: quite a walk from the centre

Points positifs: The staff were extremely helpful but never intrusive, the room was always clean. We booked a non seaside view room but got one anyway for the same price which was fantastic.

Points négatifs: We had a child with us (4years old) There wasnt much for him to do except the pool as not many of the games in the game room were functional but we were out at the theme parks everyday so it wasnt a big issue.

Points positifs: - value for money, good for family,near to public transport, excellent location

Points négatifs: --

Points positifs: Proximity to dining and beaches.

Points négatifs: Misleading pictures and very badly maintained.

Points positifs: The rooms view of the ocean whilst lying on your bed and the ease of access to central surfers. The hotels facilities are superb with a great selection of food that was well presented and tasty.Loved the pool!!!

Points négatifs: The organisation of the breakfast buffett requires a lot of queing doubling back on yourself to get items such as milk for coffee. The flow of the breaksfast buffet could be addressed

Points positifs: Location, the view, facilities, staff...

Points négatifs: A giant cockroach in the bathroom :(((( I almost had a heart attack when I saw it.

Points positifs: Great view, well designed room, large bed (we were upgraded to delux), good room facilities

Points négatifs: Had to pay for parking

Points positifs: Hotel stafff made us feel welcome as soon as we arrived and all the staff do an excellent job with a smile the service and meals were great

Points positifs: The hotel is close to the beach and to shopping areas. The reception staff are very friendly and obliging. Reataurants of different cuisines are withion walking distance.

Points négatifs: Due to the heavyness of the room doors they would slam shut. We tried to make sure this didn't happen when we closed the door behind us but other hotel guests did not so what would happen as people came back or left their rooms in the early morning or late at night there would be door banging. This lead to disruptive sleep and we weren't very happy. Servicing the room was inconsisitent as in standards. Our room was not vacumed for a couple of days, bed linen was ripped and worn.