Hôtels à Surfers Paradise

Points positifs: Le petit déjeuner est super varié et super bon. Les chambres sont spacieuses et propres. L’h Est super bien situé par rapport à la plage et aux restaurants.

Points négatifs: Rien

Points positifs: Close to everything the Gold Coast offers, all a short walk or light rail away.

Points positifs: Great location and redesign of a classic old hotel. Brilliant rooftop bar

Points négatifs: The view over the car park and bins from our room

Points positifs: The staff were just wonderful! The beds were so comphy and room very spacious. Bathroom was super cute!

Points positifs: Tout était parfait

Points négatifs: Rien

Points positifs: the cleanliness and aesthetic of the room!

Points négatifs: I would have preferred a bigger sea view but its okay, I think what we got was great for the price!

Points positifs: Location, rooms where great beds comfortable and breakfast was great.

Points positifs: i didn't have breakfast the mornings in was here. location was great.

Points négatifs: don't think i could say that anything needed to be better.

Points positifs: Room overall is comfy and we both enjoyed our stay. Room was clean and well kept :) Breakfast was good value and quite yummy with hot and cold food options. Fruit was good! Also juice was nice. It was winter when we went so we didn't use the pool but we did enjoy the spa which was heated. Staff were nice at check in and with breakfast. Location is good and not too far from the beach. Very close to restaurants and supermarket if needed. We reserved a car park for our stay. There aren't many spaces so make sure you book ahead. We asked for an ocean view and we got it! Didn't take photos of the room but did take photos of our view which was good!

Points négatifs: The pillows were feather and flattened out really flat during the night. We only stayed two nights and if we stayed another I would have asked for a new pillow- however this was just a minor problem (as I like a hard memory foam type pillow).

Points positifs: Great Breakfast, location, room and prople.

Points positifs: The room I had was fabulous, clean, comfortable. The staff were fantastic And friendly.

Points positifs: Tout était parfait...Petit déj varié, chambre immense 45m²/salon/cuisine.. avec lave vaisselle/ frigo, micro ondes, immense TV….Vue sur mer via Balcon...Face au Novotel à 200m de la plage Surfer Paradise...quartier vivant...

Points positifs: The property is in a great location, comfortable and very well equipped. Highly recommended!

Points positifs: The Manager was very friendly and extremely helpful.

Points négatifs: No lift to 3rd floor.

Points positifs: The location was perfect and the price for the stay was also excellent for a budget holiday.

Points négatifs: Nothing it was good. Maybe a little coffee table that could be brought in and out of the lounge? There was a big one under thr stairs but not alot of space for it.

Points positifs: Comfortable bed and great location

Points positifs: The hosts made it special, very friendly & chatty The apartment was very comfortable & homely We would definitely love to stay here again

Points négatifs: The was nothing we would change

Points positifs: Good location and very friendly and helpful staff. Place was clean and tidy - no problem parking in carpark. Good selection of Satellite TV - managed to get Game of Thrones which was a nice bonus!

Points négatifs: No lift. So you need to drag your bags up from basement - we were on the third floor. Not a biggie but worth knowing.

Points positifs: Location (short distance to transport and main city), amazing hosts went above n beyond, room was perfect, had all the extra facilities (carpark, fully equiped kitchen, fully equiped laundry etc) VALUE FOR MONEY!! Don’t miss an opportunity too book!

Points négatifs: NA

Points positifs: Location, full facilities and great staff

Points négatifs: Facilities is a bit old

Points positifs: The staff,Paul and his wife were great,they made us feel home all the way

Points négatifs: No exhaust fan in the toilet/bathroom area. The offer was for 2 adults using existing bedding, but we found the bed to be too little and for those travelling with kids this would not be a good idea.

Points positifs: Location was great. Really liked that it is not a big high rise, therefore much more personal and quiet. Manager was very pleasant and helpful. Bed super comfortable.

Points positifs: Le meilleur hôtel de la ville

Points négatifs: Le wi-fi était horrible.

Points positifs: The location is great and the staff were nice and helpful

Points négatifs: None

Points positifs: Hotel staff were amazing! Amazing room with incredible views and we were so welcomed! Also when they saw I had injured my leg they gave us free valet parking!

Points positifs: Facilities Location Friendliness

Points négatifs: No complimentary morning coffee :(

Points positifs: Établissement de qualité

Points positifs: Best location , every thing you need you will find it in the apartment .. one of the best hotel that I visited

Points négatifs: Some times they not clean the flooring

Points positifs: The view and the location

Points négatifs: Some of the housekeeping staff didn’t have the best attitude towards their work. A main issue I’ve come across more than one time is miscommunication.

Points positifs: Beautiful ocean front apartment. Great view. Saw whales 100 Mtrs off shore. Beautiful sunrise. Beach just across road. Just a 2 min walk to restaurants and Cavill Street Mall.perfect location.

Points négatifs: House keeping was done very late into the day

Points positifs: view sensational, location exceptional, apartment to die for & pool/spa out of this world. The breakfast area great views /location/ friendly staff but do need more staff / very chaotic first thing in the morning / work in progress!!!! mini bar / I honestly think they are a waste of space & time out of date / time for a knew concept. At your next tool box meeting you should put your heads together & brain storm a knew concept. When something is not working change it/time wasted in this area!!!! Loved it will be back & will spread the word amongst my colleagues. Kind Regards Lena Boros.

Points négatifs: Do not like the bond on rooms I UNDERSTAND THE CONCEPT / but do not like taking out 300$ & holding for 4 to 7 days making money on me not a fan / very rude!!! I have stayed at very expensive places at Noosa & there concept is to access your card by taking out 1$ so if they need they can take for damages etc, they have your card details / another brain storming for your management teams!!!/would like a response to this condition you have. Kind Regards Lena Boros

Points négatifs: The remote on the TV was very poor

Points positifs: Perfect location..right in the heart of surfer paradise

Points positifs: The location is great, the apartment is spacious and the staff are good

Points négatifs: The housekeeping cleaning sometimes great and sometimes not up to the standard

Points positifs: proximite du centre et de la plage

Points négatifs: communication en francais

Points positifs: I loved how clean the place was it was spotless from top to bottom. The staff were great and one of the best hotels I have stated at. I have stayed at a lot of hotels over my time and never had I come across a place to be so clean and comfortable. The pool was heated to a perfect temperature. Was close to everything it was very safe Just perfect stay thank you

Points négatifs: There really wasn't anything I could say that wasn't great.

Points positifs: Good, quiet location, comfortable room and great amenities. We decided to extend our stay here for another 2 days, so we wouldn’t have to leave yet! Would consider staying again if we got a similarly good deal.

Points positifs: J'ai apprécié, le professionnalisme, la gentillesse du personnel, pour aussi vous demander si tout va bien, et ne pas hésiter à leur signaler si quelque chose ne va pas, pour nous orienter sur la visite d'un cite par rapport à un autre cite, merci beaucoup pour cet agréable séjour, si je peu me le permettre, je séjournerai dans cet établissement l'ors de prochaines vacances, je conseillerai à des amis de séjourner dans cet établissement.

Points négatifs: Rien

Points positifs: Great location. Great roof top BBQ and relaxation area.

Points positifs: The outside look is very good.

Points négatifs: The aircon compressor is a geniune fire hazard.

Points positifs: Was a great place to relax. Loved the heated pools and spa, plus the balcony and room facylilties were very roomy and comfortable Also good to have internet and staff and people living there were so friendly Thankyou for a lovely stay.

Points négatifs: Nothing really. Perhaps to be higher up would give an even better view.

Points positifs: Handy to the beach and a short walk to Broadbeach restaurants

Points négatifs: Nothing

Points positifs: Position , comfort and staff.

Points positifs: Great service from very friendly staff. Lovely heated pools and gym area. Very clean and well furnished property.

Points négatifs: Bedroom was a bit warm at night. Had to open sliding door to let some cool air in, but this then let some noise in.

Points positifs: The location was great - nice and quiet

Points négatifs: Maybe a bit dissapointed that brekky was in a box, but otherwise great. Also not enough dishwasher tablets

Points positifs: Emplacement idéal, proche de la plage et du centre. Très spacieux et lumineux, et surtout très bien équipé. Propreté impeccable et personnd' très sympa.

Points positifs: We loved everything about the place. So close to everything and the views were amazing.

Points positifs: Good

Points positifs: nous n'avons pas pris de petits déjeuner à l'hôtel je sais qu'il est très copieux, continuez à faire des prix de séjour comme j'ai pu en bénéficier, et vous me reverrai.

Points négatifs: pas grand chose , vérifier la climatisation de la chambre 1301, car le chauffage ne fonctionne pas à la température voulue ,ça servira aux prochains.

Points positifs: It was kind of them to upgrade my room after an inquiry I had about a room that I booked initially.

Points négatifs: The sauna and pool closed a bit early than expected

Points positifs: We have stayed here on many occasions, in different size rooms on different levels and each one have been lovely.

Points négatifs: The kitchen in the one bedroom apartment didn't have enough work space for all the electrical gadgets, they had their information iPad there which left no space for kettle and toaster, and if you wanted to cook you had to move all the items to use the stove top. Maybe if a powered point could be fitted on the island bench it would be good.

Points positifs: The location and it is very comfortable

Points négatifs: There are no room service provided

Points positifs: The space was excellent! Didn't feel crammed and also had partial ocean view on the tenth floor! Plenty of Foxtel channels to choose from.

Points positifs: Good location. Staff were friendly. Nice apartment.

Points négatifs: Wi Fi access kept dropping out.

Points positifs: Great location, clean, friendly staff and great facilities.

Points positifs: Excellent location, beautiful views . Perfect family apartment full Gold Coast style

Points positifs: Great location. Lots of facilitates.

Points négatifs: The apartment was good, however I noticed that the linen was stained. Kitchen wasn't as well equipped as other apartments I have booked in the past.

Points positifs: Location was great - walking distance from shops and eating restaurants. 2 bedroom apartment was spacious and fantastic view. Staff was very friendly. Would definitely stay there again.

Points positifs: Very clean and tidy, staff, security.

Points négatifs: Bed was a big hard, springs in lower back.

Points négatifs: Pool closed

Points positifs: great local, clean modern rooms and friendly staff

Points négatifs: The pool and spa closed for renovation shortly after we arrived.We had no notice for this except for a little sign inside the lifts.

Points positifs: Very clean apartment highly recommend

Points positifs: Clean safe great location friendly staff

Points négatifs: Nothing

Points positifs: La piscine est chauffée en plus de son spa pool. Le parking est gratuit et est situé juste à côté de l'ascenseur menant à notre chambre. L'appartement est assez bien équipé. Le point fort pour moi est le WIFI qui est gratuit et illimité avec sans aucune restriction d'appareils connectés.

Points négatifs: Toutes les portes des toilettes et des chambres ne se ferment pas à clé. Il n'y a pas de boîte pour remettre les clés lors de notre départ car l'accueil était fermé. Il fallait les glisser à travers la grille de l'accueil située à l'intérieur de l'établissement. Sinon tout est parfait.

Points positifs: Liked and enjoyed every bit of it. Definitely visit again and stay with Trilogy. Very close to all amenities. Loved it, had awesome time and experience.

Points positifs: It’s proximity to the beach and surfers paradise centre and the free wifi and secured parking.

Points positifs: Clean Central location/convenient Spacious Amenities provided Safe

Points négatifs: Nothing in particular except for the check in procedure: We got there at 1.56pm, reception was closed so I called the after hours numbers. Person answering advised me that I was 4 mins early given that the time written has specified 2pm check in, so I was instructed to wait. We waited. Called again- different person who hung up on me. The third person answering advised that the key was in the locked unit, gave me codes and we were on our way. Once I connected to wifi- I got an email from the property, which had been sent while I was in the plane, which had details the last person had given. I just wish that the first person who answered had been as helpful as the last. Overall, though the lady manning the desk during daytime was lovely.

Points négatifs: The bed could of been bigger.

Points positifs: Tres belle vue , nous étions au 9 étages, la réceptionniste très serviable , appartement très propre

Points négatifs: Le manque de pression d’eau dans le carré de douche

Points positifs: La localisation géographique et son parking pas cher

Points négatifs: Le confort du lit king size Tarif du petit déjeuner Prix des chambres

Points positifs: Breakfast

Points négatifs: Some lifts out of order Hairs in the sheets Phone out of order

Points positifs: Staff were brilliant. Stayed Sunday the 4th of August and the reception staff were amazing. Beds were so comfortable and the use of the bikes was an added bonus the next day. Biked to brekky along the beach. Lift to car park being renewed so valet parking. 10 out of 10. Thanks QT.

Points positifs: Hôtel idéal pour nous et nos vacances tant au point de vue déco trendy, confort et situation. Sur la ligne de tramway, et à un 1 bloc de la mer. J’ ai bien aimé le personnel de l’accueil en Bermuda hawaïen ! Attentif et disponible.

Points positifs: I like the fact the hotel provides bikes for clients to use and all the staff are super friendly especially the front of the house girl named Jess. She was super caring, giving us directions and make us really feel at home!!

Points positifs: L'atmosphère générale de l'hotel La gentillesse et l'attention du personnel Les vélos fournis gratuitement

Points négatifs: Le confort est médiocre. Chambre bruyante: pas de double vitrage pour une chambre sur rue, à ce niveau de tarif, c'est inacceptable, la tuyauterie des chambres voisines sifflent. La literie n'est pas bonne. L'ensemble de l'étage était assez défraichi et en état moyen, ici aussi en décalage avec le tarif pratiqué.

Points positifs: Had Brunch at the Bazaar - absolutely loved the food and the service. The valet parking etc - reception staff were so lovely

Points négatifs: Nil

Points positifs: The building itself is fantastic, quirky and stylish. The restaurants were fabulous. The staff were very friendly and helpful.

Points négatifs: The room felt like it didn’t fit the standard of the building itself. The furniture was tired, curtains had stains, skirting boards peeling, bed made noise like it had cheap springs, everything felt old and in need of a face lift.

Points positifs: Helpful staff . Good location . Lovely restaurant .

Points négatifs: Stained carpet , fairly tired building that has had a spruce up .

Points négatifs: Small bathroom

Points positifs: great spot, nice room the team at front of house, the bar and cafe were excellent

Points négatifs: not applicable

Points positifs: La décoration et l'ambiance de l'hôtel sont très sympa, il est situé à deux minutes à pied de la plage et à 10 minutes du centre de surfers Paradise. Le parking n'est qu'à 8 aud pour la journée

Points négatifs: Nous avons retrouvé des papiers des anciens occupants par terre, l'évier de la salle de bain était bouché

Points positifs: Close proximity to the beach and the sea view was wonderful. Quite close to surfers paradise central shopping precinct and to nice restaurants

Points négatifs: The furniture / sofa with wobbly legs. Main bed room had an old smell. An air freshner which I bought did the trick. Shower glass door in ensuite was a bit tricky to close

Points positifs: Très spacieux et très très belle vue mer. Cuisine agréable et bonne piscine mais il manque la salle de sport

Points négatifs: Pas de salle de sport et le spa pool un peu salle. Et les matelas trop dure mais ça va

Points positifs: The owner Yi was very helpful and friendly, the apartment was perfect for our needs. Next Time we are in Queensland we will Be staying there again.

Points négatifs: Nothing

Points positifs: clean bed, washing machine, dryer, dish washer, kitchen, the view

Points positifs: Overall very happy. Great location

Points positifs: It's was amazing the view was beautiful

Points négatifs: There was nothing I didn't like

Points positifs: Good location

Points négatifs: Clean

Points positifs: Loved the location could walk to all the great restaurants walk to the beach and walk to the tram stop stop

Points négatifs: We liked everything

Points positifs: The location

Points négatifs: The rooms look like they need an update but overall enjoyed it

Points positifs: Location was great, just a few minute walk to Cavill Ave. Also just a few hundred metres from the tram stop.

Points négatifs: Facilities were a bit out dated, but they worked fine.

Points positifs: Not a lot to be honest.

Points négatifs: Getting out of hospital after 4 nights and hoping to relax at the hotel and I had to make the bed myself? Really only a sheet on the bed? Getting up in the morning to have a shower hoping to wash my hair and shave my legs to make myself feel semi human again and the water goes stone cold after about 2 minutes? Not good enough at all. Not to mention the wifi.

Points positifs: Excellent value for money and comfort with washing facilities.

Points négatifs: Could have been more modern but the price was great.

Points négatifs: bad service

Points positifs: The host is so nice even if we checked in late at night. It is very close to the surfers paradise tram station. Also the securities are guaranteed and it is safe to stay.

Points positifs: Good location, Trevor was a great host.

Points négatifs: A bit small but clean and comfortable

Points positifs: l'emplacement . La place dans l'appartement . bien équipé

Points négatifs: le lit pas confortable et la wifi payante

Points positifs: Central , comfy and affordable!

Points négatifs: No free Wifi

Points positifs: le personnel était accueillant. l'établissement était super bien situé. dommage qu'il n'y avait pas de clim dans la chambre, la télé ne fonctionnait pas bien, les piles de la télécommande ne fonctionnaient pas non plus. le reste était à la hauteur de mes attentes. merci

Points positifs: In a quite street, no rowdy kids running amok.

Points négatifs: Having to carry the bags up the stairs to the 2nd floor.

Points négatifs: feeling claustrophobic in the living area, no outlook. Couch not very comfortable, living area not comfortable.

Points positifs: Bed was very comfy, the convenient location is excellent. Staff very friendly and helpful

Points négatifs: Having a cold shower was the worst! The Hot water tank was so small, it could only support a 5 minute shower. I had a horrific surprise when the water went from hot to cold so fast.... Not fun for mid July weather.

Points positifs: fantastic location

Points négatifs: small pool for size of complex

Points positifs: Close to Surfers

Points négatifs: Air conditioner did not work.

Points positifs: Chambre

Points négatifs: L'emplacement était loin de la plage

Points positifs: It had views in 3 directions with big windows and a huge bathroom. The revolving restaurant on the top was a bonus as it was easy to get back to the room after.

Points négatifs: The lighting in the room was a bit dim

Points positifs: Everything

Points négatifs: Nothing

Points positifs: The only thing I liked about my stay was the breakfast was amazing

Points négatifs: The room was very unclean I have a rash and I have bites all over me cause by mosquitoes or bedbugs...On the second night of my stay I asked for some pillows as I had a very uncomfortable sleep the night before no one bothered to even turn up with some pillows or call me to say that they had no more but very unsatisfied with my stay at Crown Plaza a few months ago I stayed at focus apartments and it was great so unless you can do something to make me feel so much better about the Crowne Plaza I will not be staying with that chain ever again

Points positifs: Location is great, breakfast was really nice. Staff at the reception was really good.

Points négatifs: The bath wasn't clean - had someone's hair inside the bath.

Points positifs: Was there for work so was a good location. Parking was handy and a great breakfast

Points négatifs: nothing really

Points positifs: The location and the view from our balcony.

Points négatifs: Nothing at all.

Points positifs: Everything

Points négatifs: Nothing

Points positifs: Good value for money. Very friendly staff. Great breakfasts. Room service excellent.

Points positifs: The view of the ocean was nice.

Points négatifs: Small room very expensive for what you get this was the weekend I proposed to my partner and before I did that we checked in and saw our room and we were both very upset and disappointed with what the room had to offer. Will never be back here.

Points positifs: Bon petit déjeuner et les chambres sympa

Points négatifs: Rien

Points positifs: Bonne situation géographique tramway en face d’hoteL et plage pas loin.

Points négatifs: Mobilier hôtel vieux, et hôte n’est pas un 5 étoiles

Points positifs: Comfiest bed in the world lol Nice balcony Nice bathroom very big and lighting was great!

Points négatifs: A kitchen would’ve been nice also some knives lol we bought platter food before getting to the hotel only to find there was no knives

Points positifs: Great location, clean and well maintained.

Points négatifs: Liked it all.

Points positifs: Location

Points positifs: I liked the location.

Points négatifs: The loudness the doors didn’t seal properly so it was very loud trying to sleep. The unit itself had scuff marks and unclean. The pool at the property was being refurbished and I’d requested a twin room which didn’t happen. For 360 per night it was a rip off.

Points positifs: Emplacement Vue

Points négatifs: Ascenseur Chambre, cuisine, salle de bain vraiment sale obliger de faire le ménage a notre arrivée

Points positifs: Perfect location. Excellent service. Great views.

Points négatifs: We returned to Mantra Circle on Cavill after two years, found the place to be a bit tired, not as clean and flashy as we found it the first time. We had booked a two bedroom ocean view apartment, the second room was tiny and did not have anything except for two small beds (smaller than usual single beds), the beds came with very tiny comforters, there was a bedside table in between the two single beds. The dining table is very basic.

Points positifs: The view was absolutely gorgeous. The location excellent. Everything is nearby. Only problem was the cleanliness, and we travelled with toddlers so that was a important part. Otherwise, the apartment was fully equipped and couldnt ask for a better stay. Would come back because of the location and views but hope to get a cleaner room.

Points négatifs: Hope the apartment was cleaned properly. The tables werent wiped at all. Toilets were dirty. The spa had hairs. Found hairs all around the bathroom. Dishes were clean though. Thankfully

Points positifs: The location was perfect for family holiday, close to essential amenities, included parking is very convenient, within walking distance to the beach.

Points positifs: Great location! Right in the heart of Surfers!

Points positifs: Location

Points négatifs: Having to pay for wifi

Points positifs: Idéalement placé en plein centre de Surfer Paradise, Station de Tram, restaurants, boutiques au pied de l'hôtel et à 2mn de la plage

Points positifs: Great location

Points positifs: The location was perfect. I enjoyed the spacious apartments and big bath tubs (jacuzzi). I love that they had car parking for residences as well. They had a great range of facilities like gym, indoor and outdoor pool, cinema, sauna and arcade room. We also got given an extra single bed, that we didnt need but was amazing anyways. Lastly, AMAZING views!!

Points négatifs: Their lobby was more on the smaller side and there wasnt room service/housekeeping. I found that my cups needed an extra wash but nothing major.

Points positifs: the veiw it was amazing

Points négatifs: Couldn’t book a late checkout

Points positifs: The staff seemed to go out of their way to be helpful, with answers to my various questions. Breakfast was the usual buffet, and had good variety, only let down by the standard 'hotel' coffee. Check in and out was efficiently and speedily managed. I was impressed by the Security response to what appeared to be a noisy party developing in and adjacent room one evening.

Points négatifs: The banging noise the unit/room doors made when closing, particularly when other guests left very early in the morning. Cutlery, other than a spoon in the room would be useful. A second waste basket in the living area, I would have liked.

Points positifs: L emplacement et le confort

Points négatifs: Pas de ménage et personnel absent

Points négatifs: Manque de place pour la stationnement

Points positifs: The apartment was spacious and well equipped. The indoor pool was heated and clean and a pleasure to swim in. The tram line was just outside the gate. The restaurant food was delicious and reasonably priced. The staff were friendly and helpful.

Points négatifs: It was rather noisy during the morning and evening peak traffic and the expected Saturday night revelry.

Points positifs: Absolutely loved the value for money including a lovely full buffet breakfast. Amenities are superb and would highly recommend!

Points négatifs: Thought the $200 pre auth was excessive in general but especially as a Mantra + member, other mantras have only ever been max of $10 pre auth

Points positifs: The view

Points négatifs: Check in, I lost my I’d only had credit card, so had to change booking to patterns name, took over an hour to check in, plus lobby phone did not work so had to use my mobile

Points positifs: Great location, good size rooms, most things ran like clockwork

Points négatifs: Outdated decor. Buffet breakfast was ok, but not worth the $27. My door was left open after room service and the reception staff offered unhelpful suggestions or explanations instead of taking responsibility. Otherwise have to say that reception staff were mostly wonderful, knowledgable and welcoming. Room service also otherwise did a good job.

Points positifs: Magnifique hôtel/appartements, belles infrastructures (tennis, gymnase,piscine extérieure et couverte, jacuzzi), excellent petit-déjeuner. Chambres spacieuses et bien équipées.

Points positifs: The rooms were very spacious and clean Beds were comfortable and the view was magnificent

Points négatifs: Wasn’t in the heart of Surfers

Points positifs: every thing the pool the loction

Points négatifs: nothing

Points positifs: The front office staff were very friendly and attentive. Loved our view and the surrounding area. Found the location perfect for our needs.

Points négatifs: N/A

Points négatifs: The room wasn't property cleaned. Hairs left on the bed and floor. Dusty inside wardrobes, unpleasant odor in the hallway.

Points positifs: Friendly, helpful, comfortable

Points positifs: The apartment was spacious, with fantastic views & parking was included with the accommodation cost.

Points négatifs: The only thing I could fault was that there was only 1 television. I had expected a 2nd tv in the main bedroom.

Points positifs: comfortvwas ok

Points négatifs: verynoisy

Points positifs: Bon emplacement Appartement confortable,bien équipé Piscine et spa agréables

Points négatifs: Climatisation dans les deux autres chambres (chambre parentale climatisée). Appartement 3chambres et 4chaises dans l’app

Points positifs: The location, spa and gym. The space of the apartment.

Points négatifs: Maybe a bit noise of the traffic, but with the windows close it was ok.

Points positifs: The view from our room was awesome

Points négatifs: Not many car spaces for parking

Points positifs: The room was spacious, great views from the 10th floor. Good layout and room facilities. Great pool/bbq area, very family friendly. Super quick elevators, easy access to car park and pool area. Great location, not too far from Surfers Paradise, but far enough to be out of the noisy hustle and bustle.

Points négatifs: The wi-fi in the room was almost non existent. Didn’t work in the bedrooms and cut out of all our iPads constantly. It resulted in us going over our data usage on our mobile phones plans. Cleanliness leaves a lot to be desired. The blankets for the beds need to be washed after each guest just like the sheets and towels. They smell dusty and dirty. The carpets and couches are in desperate need of a steam clean. The surfaces around the whole kitchen need to be wiped free of oil marks and fingers prints. The rails in the shower doors need to be cleaned to remove the scum and mould build up. The blinds in the bathroom are growing mould also. The dryer timer did not work therefore cooking the clothes if I did not remember to switch it off promptly (also a major fire hazard if left unattended for too long!)

Points positifs: La piscine l’appartement climatisé

Points négatifs: Pas de grand miroir dans l’appartement Pas de parking extérieur

Points positifs: the pool is good and the spa. Gym BBQ TENNIS everything is there for guests. staffs are friendly and helpful. Good place to relax.

Points négatifs: room is a little old. toilet is a little leaking but working.

Points positifs: Beautiful apartment, good service, good facilities (swimming pool, spa).

Points négatifs: Nothing

Points positifs: Amazing staff, clean, amazing location.

Points négatifs: Nothing

Points positifs: The friendly staff

Points négatifs: The outside lights shone into our room all night, got very little sleep

Points positifs: GOOD Room for the cheapest value price I could find at the time

Points négatifs: Can hear all the Hustle and Bustle from the Bar Dining area

Points positifs: Staff

Points négatifs: Smell in room

Points positifs: It was a cold night and the staff very happily gave us an extra blanket!

Points négatifs: There was a function in the restaurant so unfortunately we could not eat there. Plenty of other places around though!

Points positifs: Central location not far from the beach. It was a Guinness pub which was had fantastic food.

Points négatifs: Shower pressure was low. Restaurant closed at 9pm which meant takeaways on the first night due to travel delays.

Points positifs: Cleanliness and early check in

Points négatifs: Road noise but not much you can do about that. Maybe free ear plugs

Points positifs: The room is big and the location for this hotel is very good, which is close to the tram station and only 2 stations away from surfers paradise.

Points négatifs: The toilet lighting is a bit weak. There is no luggage drop services on the day we checked out.

Points positifs: Great location, friendly staff. Check in n out quick and effortless. Nightlife had a really good vibe at the pub and restaurant. Very comfortable.

Points négatifs: Bedding was quite cold, although I didn’t ask for more so that may have been arranged.

Points positifs: I was in room 4 and like a firm bed but it needed a pillow top to offer some softness as well, otherwise was a nice room and lovely stay.

Points positifs: Location!!!! Friendly and helpful staff. Breakfast deal- 2 for 1 Comfortable rooms Clean bathroom

Points négatifs: Lift to car park not working. Gardens outside family rooms needed a clean up.

Points positifs: Excellent location near the beech and all the other activities at surfers paradise Very clean, excellent facilities, the view from balcony.... basically liked everything

Points positifs: Belle chambre, 3 piscines et un jacuzzi, excellent petit dejeuner.

Points négatifs: Wifi payant dans la chambre pas très pratique, impossible de connecter plusieurs appareils

Points positifs: Location is away from all the busy parts of surfers.

Points négatifs: My room had an unpleasant smell. Old, uncomfortable mattress. Air vent was noisy in the bathroom. Aircon didn't work properly. Clearly needs to be renovated. Wouldn't stay here again. Very disappointing.

Points positifs: À coté de la rue piétonne Personnel très aimable Vue sur mer

Points positifs: close to shops and restaurants

Points négatifs: car park access

Points positifs: There was no lift from the car park to the hotel and the stairwell leading from the carpark to the hotel had human feces in it. The breakfast was horrendous.

Points positifs: It’s an amazing experience and view. Thanks so much for looking after us. Thi and Andrew

Points négatifs: Try to minimise the noise from other room as I could hear from other room very clear. Otherwise all good

Points positifs: The hotel’s location was convenient and I was attending a conference at the hotel over the weekend. This suited the purpose.

Points négatifs: The breakfast was woeful. I had a 50% off voucher so I ate there but at the full rate, I would have walked around the corner to a cafe for the price and the food choice. Nothing looked or tasted appetizing in the restaurant. I was really disappointed and others at the conference commented so I know I’m not alone in this view. And $5 extra for an omelette? Can’t be serious

Points positifs: The customer service was excellent. Stayed an extra night last minute and they gave us the same rate as previous night and shifted things around to suit us.

Points négatifs: The parking , which we paid for, should be allocated to room number, it was a bit annoying coming back to find not only you'd lost your spot, but there were none left. Although they sorted It out out promptly.

Points négatifs: Shower - Need constant pressure and temperature. Constant temperature Fluctuation makes for an uncomfortable experience. Do not like the hose style shower heads either.

Points positifs: moving to another hotel after one night

Points négatifs: everything

Points positifs: Le restaurant la proximité du centre la gentillesse du personnel

Points négatifs: Hôtel vieillissant qui demande à être rénové au plus vite prix en adéquation avec l état de la chambre

Points positifs: Excellent location, the room was amazing!

Points positifs: Great location, two blocks across the Surfer's Paradise Station, walking distance to beach, shops and restaurants.

Points négatifs: The cleanliness of the room was quite shocking. There were gooey sauces (or whatever that was ) on the table and in-room magazines. Quite disgusting.

Points positifs: Great service, clean room, lovely view, fantastic spa bath.

Points négatifs: Nothing! It was fantastic.

Points positifs: Amazing spa and amazing view. Such a big room with everything we needed. Will recommend and stay again.

Points positifs: We booked the Spa Suite - It said City View on the booking, but when we arrived, it was ocean view as well. It was great. The bar staff downstairs were perfect also.

Points positifs: Location was great that’s about it!

Points négatifs: The smell in the lobby and the old dirty hall ways was disgusting! The room was clean but the bed was hard as a rock and the windows looked like the hadn’t been cleaned for months. The hotel staff were very unhelpful and one phone Call was on hold for 25mins then got sent to a msg bank. Not helpful at all to busy trying to accommodate the Asians that were blocking up the lobby and the extremely slow elevators. Our level was noisy with 4 rooms leaving there doors open the entire time we were there. Never again!!

Points positifs: Location was perfect and was able to reach most places I needed to very easily by foot.

Points négatifs: Unclear location of car park area and cost which I thought was part of my $100 deposit but paid at the end of my stay.

Points négatifs: My eggs were full of eggshells in the buffet breakfast. It turned me off eating any more.

Points positifs: Breakfast was great. Seafood buffet was excellent. Very central location. The view from our floor, level 15 was a lovely sea view. The lift was super fast. The staff were most helpful, very professional and obliging, including the cleaning staff who all had smiles and a nice word to say.

Points négatifs: We found everthing most satisfactory, there was nothing we didn't like

Points positifs: Situé en plein centre, proximité du tram (3 mn a pied) et d'un commerce ouvert 24H/24. Réception efficace à la moindre demande, personnel aimable et souriant, accueil dispo 24H/24.

Points négatifs: Niveau ménage : il n'y a que le lit de fait ! Lavabo de douche et baignoire jamais nettoyés en 10 jours, et j'ai dû changer moi-même mes taies car déposées dans la chambre. Aspirateur jamais passé non plus.

Points positifs: The bedroom and the ocean view

Points négatifs: Everything