Hôtels près de Shambles Market - York

Points positifs: It looked lovely and the room was great (exec room)

Points négatifs: The restaurant undercooked my chips. Twice. The decor is fantastic, just need to up their food game.

Points positifs: Spa great! Went at 9am and no other guests in. Really relaxing atmosphere! Really nice bathroom in the room. Stayed in the new section of the hotel which had a great bed also. The staff were great throughout the whole hotel!

Points négatifs: I can't really fault anything. If I really had to say something - maybe, the steam room was slightly too hot.....

Points positifs: Établissement de très bon niveau à tout point de vu. Personnel au top, agréable et professionnel .

Points négatifs: Je ne sais pas...

Points positifs: Fab staff /room exceeded expectations

Points positifs: Location was good , quite close to the train station.

Points négatifs: We had to walk some distance to the lift for our room.

Points positifs: Lovely staff- made to feel very welcome

Points négatifs: Expected a lot more for the price and recommendations

Points positifs: Didnt have breakfast, location perfect

Points négatifs: Beds very hard, phone didn't work in room only on loud speak, asked for more tea and milk didn't receive it had to go and search for a maid, eventually found a lovely lady who gave us milk and tea.

Points positifs: Superbe hôtel , service de qualité. Très bel accueuil dès notre arrivée. Chambre splendide située dans le nouveau bâtiment . Charme et confort absolu. Personnel de très grande gentillesse et professionnel.

Points positifs: excellent location. staff were fantastic and welcoming especially the valet guys. breakfast was great, brilliant rooms

Points négatifs: got told the wrong price for valet parking, had to pay more than expected only problem.

Points positifs: Disappointing

Points négatifs: Parking was very expensive and not explained enough!

Points positifs: Beautiful building

Points négatifs: Shower didn’t work burn my back on it ,tv didn’t work and it was are honeymoon paid extra to get upgraded and it was too load due to the party downstairs

Points positifs: Good choice at breakfast

Points négatifs: Noice from a wedding until midnight

Points positifs: Hotel lovely and all the staff were lovely, friendly and very helpful. Hotel should be very proud of them.

Points négatifs: Nothing

Points positifs: the room was good

Points négatifs: having to pay for breackfast when we were told that it was part of the price when i booked it . also having to pay a big price to park my car.

Points positifs: Good location and exceptionally clean

Points négatifs: Pillows very lumpy and uncomfortable, leading to a poor nights sleep. Quilt felt poor quality too.

Points négatifs: Being kept awake alnight because our room was like cardboard box could here everything going on upstairs alnight not good at all

Points positifs: Tea and coffee facilities with plenty of milk in the fridge (which is rare for a hotel room) thank you. Friendly bar staff. Original decor and close to city centre.

Points négatifs: Having a room which overlooked the bins! Price of the room for its size, although well furnished and stocked, was small. Reception staff were unsure about how to advise on using parking facilities.

Points positifs: L'emplacement à quelques minutes seulement du centre ville, le petit déjeuner copieux et d'excellente qualité, les super cocktails au bar de l'hôtel et surtout la très confortable literie

Points positifs: Stayed at hotel Indigo in Prague previously- both hotels very well kept- I particularly liked the extra amount of Yorkshire teas bags and small bottle of milk in the fridge meaning you can get a proper cup of in the morning- free mini kit kat was a nice touch too- Bedrooms very attractive with quality furniture and fittings- we really liked the magnifying shaving mirror and the staff were able to provide info on where to purchase this- so thanks to Alex Coleman for this - would recommend

Points positifs: Nice hotel and bar area

Points négatifs: Small bed in comfort room

Points positifs: Bon Hotel, bien placé. Chambre comfortable, petit dejeuné varié très bien. Un prise UE dans la chambre. Personnel agreable. Parking à proximité.

Points négatifs: Rien de spécial.

Points positifs: Very good service however restaurant staff could have been more attentive and aware of customers coming in and sitting down and getting service to them in a timely manner

Points négatifs: As above

Points positifs: Great location, within walking distance to bars and restaurants.

Points positifs: Bien situé, chambre confortable et très bon petit dejeuné. Personnel aimable. Parking à prix correcte. Il existe même une prise UE dans les chambres. Bien.

Points négatifs: Rien.

Points négatifs: On this visit the housekeeping could have been improved. Not as thorough as is usual.

Points positifs: What did we like about the property? Everything! Can not fault it at all! Amazing value for money! So close to everything! Never needed a taxi or bus could walk everywhere! The breakfast was good! We never had an issues finding a table and always nice! The staff are honestly lovely happy people! When ever they saw you, you got a hello and smile.... which goes a long way! We are quite a young couple, with tattoos and always find people looking and not really bothering with us, but here we did not have that problem at all!

Points négatifs: I don’t think there is anything we didn’t like with the room. If I was to be picky would be it would be nice to have a bottle of water in the room but that’s just me. Apart from that nothing at all :)

Points positifs: Location of the property was excellent and within easy reach to the train station and Yorks attractions Breakfast was really good with lots of choice Room was very quiet and comfortable Reception staff are very polite and helpful

Points positifs: Beautiful large room not a great view but we were out and about so didn't matter Breakfast exceeded our expectations so much choice Great location for easy access to the city

Points négatifs: Honestly couldn't fault anything

Points positifs: Hôtel moderne, très propre et confortable bien situé.

Points positifs: Hotel room very clean and well worth the stay as the location is great!

Points négatifs: Breakfast was OK. Although the hash browns were cold and wasn't replaced when they all went

Points positifs: Proximité gare

Points positifs: The breakfast was superb, we couldn’t fault it. The bathroom had everything you needed (It was obviously designed by a woman!!).

Points négatifs: A complimentary bottle of water would’ve been appreciated.

Points positifs: Everything very friendly and helpful breakfast was good and varied room was warm and comfortable location was ideal for everything

Points positifs: The lady on reception was excellent. My friend slipped just before getting to the hotel and she helped us getting an earlier check so my friend could check her bruises and get cleaned up. Also offered first aid or any other help we needed. Staff also good at suggesting restaurants close to the hotel.

Points négatifs: I would have liked a choice of eggs at breakfast.

Points positifs: Perfect location. Super clean. Quiet. Great breakfast and very friendly staff on reception.

Points négatifs: The pillows were low quality (thick and lumpy)! The cleaning staff didn’t speak English so communicating with them was difficult.

Points positifs: Modern, clean

Points négatifs: Noise from nightclub across road in early hours

Points positifs: The breakfast was good except for the eggs, scrambled was awful, poach was okay.

Points négatifs: The cold drinks could have been colder.

Points négatifs: Room a little dusty, cobwebs behind the TV and dust on the top of wardrobe.

Points positifs: Great location and staff. Rooms are cozy. Loved the extra touch of the aperitif and chocolates. The food was delicious.

Points positifs: the location was great and the scenery from our room was perfect

Points positifs: Location, bed comfy, breakfast

Points négatifs: Bathroom very dated needs upgrade the older of the reception staff miserable. Tv too small kitchen extractor fan outside room kicked in 6am which meant we couldnt open window very noisy as well

Points positifs: Emplacement parfait , juste à côté de la rivière et a deux pas du centre ville . Personnel fort sympathique (comme toujours en Angleterre d'ailleurs ) . La chambre était de belles dimensions , bien équipée (bouilloire , thés et cafés , biscuits , lait ) . Lit confortable . Nous avons également apprécié d'avoir une chambre fumeurs ! devenu très très rare !!! Par ailleurs le parking souterrain est juste sous l'hôtel . Très appréciable lorsque l'on a quelques bagages .

Points négatifs: Rien

Points positifs: Central for York, food was good, breakfast had a good selection. Room was large and tv had all freeview channels

Points négatifs: Car park was booked but unfortunately was flooded the time we were there. Ample parking at NCP car park and with Queens Hotel discount was not to expensive.

Points positifs: Great location

Points négatifs: Nothing

Points positifs: great breakfast

Points positifs: Large room. Comfy beds. Good breakfast

Points négatifs: No shampoo or conditioner in bathroom.

Points positifs: Au millieu du city

Points négatifs: Rien

Points positifs: Room was comfortable and clean staff friendly and positioned well for access to city centre

Points négatifs: Couldn’t park at hotel but this was beyond hotels powers due to flooding

Points positifs: The staff were friendly.

Points négatifs: We stayed in room 5002 on the lower ,lower ground floor at the bottom of the garden. Our room was underground on a main road, this means we slept no more than 15ft from the main road and cars passing at head height. The en-suite was not clean and had an appalling smell, the water remain stagnant on the wet room floor. This was not a comfortable nights sleep that I was expecting at around £300 per night including parking!

Points positifs: The staffs friendliness and helpfulness. The decor. The ease of getting around York from the hotel. The food.

Points négatifs: The hotel upgraded us to a beautiful suite with complimentary wine for our silver anniversary. The staff were very friendly and helpful. The hotel is beautiful and perfectly situated. We loved our weekend there.

Points positifs: L’emplacement idéal Parfait pour un voyage d’affaires

Points négatifs: Clim rudimentaire

Points positifs: Looks impressive and great location

Points négatifs: Facilities used tired and in need of refurbishment

Points positifs: Très bel hôtel en plein centre de York, très bon restaurant. Très belle décoration des parties communes de l'hôtel. Personnel très aimable.

Points négatifs: Notre chambre était au dernier étage, elle était un peu petite et mansardée. Les chambres aux étages inférieurs doivent-être plus grandes.

Points positifs: Beautiful hotel with amazing lounge/communal areas. Great location. Standard room was clean and comfortable but are some walk from the main building. Room was quite snug but fine for a couple of nights. Nice touches like fresh milk in room, snacks such as crisps etc. Good breakfast in the restaurant but can be busy at peak times.

Points négatifs: Parking! Car park was full so I had to park in a public car park which wasn’t that convenient. However, hotel parking would have been £30 a day!!

Points positifs: Fantastic location, really friendly staff, immaculately clean rooms, brilliant service in bars and restaurant. Would definitely return and recommend to friends/family.

Points positifs: The location, clean but seemed deserted especially at night. York was nice though !

Points négatifs: Booked what looked like a nice hotel, we got a room in the annex with a view of road and railway track, noisy at night from trains and cars and motorbikes racing through the tunnel outside and the room was bland, noisy corridor on the second night too - I would not recommend this hotel especial when paying £323 for 2 nights with no breakfast and another £30 for parking for such mediocrity. Had a real problem trying to contact 'In House reservations' prior to arriving as wanted to change our arrival date, reception stated no problem as room was available but had to be confirmed by 'In house reservations' but no one at In house reservations, 6 phone calls ( well over an hour on hold in total) over 3 days with no response, messages were left on my behalf by reception for a return call but nothing, sent email with no response, finally on 3rd day after another phone call l sent an email raising this to a formal complaint and an hour or so later received a call, a weak apology and then told that room was now not available, 2 hours later they called back to say it was available this being the tuesday afternoon and we were due there wednesday - nightmare service ! I raised the issue of the noisy room when checking out and response was ' well you didn't ask for a quiet room - if you come again ask for a quiet room' Definitely won't be going back there !

Points positifs: The breakfast was great. Beautiful building, lovely staff, loved our suite

Points positifs: The property was newly renovated and had a lovely area with comfy sofas in the centre of the hotel. The location was exactly what we wanted. This is right next to the train station and we didn’t hear any noise in or around the hotel. They have managed to make it feel like it is further away than it is.

Points négatifs: The pool is small and dated, it feels like you are at an old swimming baths. The steam room was turned off, and sauna is tiny. You basically have to sit on someone as you try to get out. The staff were fine but for the price I paid I expected a better service. On arrival there was not enough check in staff ( Friday at 6pm) with only one member of staff and was greeted to a queue of 8 other couples waiting to check in. Then everyone who had just checked in was returning to the desk with their room keys not working, this happened 3-4 times whilst in the queue. When checking out, I mentioned the long queues on check in and the member of staff said ‘what do you want me to do about that’. So that was my leaving impression on the property...

Points positifs: The location was excellent, and the staff at Front of House couldn’t have been more helpful.

Points négatifs: I had a few issues with cleanliness, and the service during our meal (private dining) wasn’t very good.

Points positifs: Excellent location and beautifully furnished. Stunning interior decor throughout. Very comfortable rooms and a lovely breakfast.