Avis des clients
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Général
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Couples
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Familles
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Affaires
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En solo
Avis
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9.5 "Emplacement exceptionnel."10.0 "100% ont trouvé qu'il était
facile de se rendre à la gare ." 10.0 "Centre-ville facile d'accès disent 100%." 9.8 "98%ont aimé la proximité des sites touristiques ." 10.0 "100%ont aimé la proximité des commerces ." 8.6 "86%ont apprécié les restaurants et bars alentours ." -
9.2 "Service de classe mondiale."9.7 "97% ont trouvé le
personnel très aimable ." 8.2 "82% ont trouvé lepersonnel à la réception très bien ." 9.6 "96% ont jugé leservice très professionnel . " 9.5 "95% ont dit quele service de conciergerie était incroyable ." 9.0 "Excellente gestion selon 90%." -
8.8 "Le niveau de confort est élevé."9.6 "96% ont trouvé les
chambres spacieuses ." 9.1 "91% ont dit que leslits étaient confortables ." 9.1 "91% ont aimé lagrande salle de bains ." -
8.7 "Les installations sont bien."8.8 "88% ont trouvé que le
bâtiment était magnifique ." 7.2 "72%ont apprécié le hall d'entrée ." 7.7 "77% ont trouvé quel'architecture était belle ." 8.8 "Le centre d'affaires était excellent selon 88%." -
8.3 "Les chambres sont remarquables."9.6 "96% ont trouvé les
chambres spacieuses ." 9.1 "91% ont dit que leslits étaient confortables ." 7.6 "76% étaientsatisfaits de la salle de bains ." 7.7 "77% ont dit que leschambres étaient propres ." 9.1 "91% ont aimé lagrande salle de bains ." 7.1 "71% ont apprécié lamodernité des chambres ." -
6.1 "Le petit déjeuner est médiocre."
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4.6 "Rapport qualité-prix sous la moyenne."3.6 "64% ont trouvé le
petit-déjeuner trop cher ." 1.4 "Leprix était trop élevé pour 86%." 1.4 "86% ont trouvé lesboissons trop chères ." -
2.5 "Connexion Internet décevante."1.0 "90% ont dit que
le WiFi était de mauvaise qualité ."
Avis
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9.6 "Emplacement exceptionnel."10.0 "100% ont trouvé qu'il était
facile de se rendre à la gare ." 10.0 "Centre-ville facile d'accès disent 100%." 9.9 "99%ont aimé la proximité des sites touristiques ." 10.0 "100%ont aimé la proximité des commerces ." 8.8 "88%ont apprécié les restaurants et bars alentours ." -
9.3 "Service de classe mondiale."9.8 "98% ont trouvé le
personnel très aimable ." 8.3 "83% ont trouvé lepersonnel à la réception très bien ." 9.7 "97% ont jugé leservice très professionnel . " 9.5 "95% ont dit quele service de conciergerie était incroyable ." -
8.8 "Le niveau de confort est élevé."9.8 "98% ont trouvé les
chambres spacieuses ." 9.2 "92% ont dit que leslits étaient confortables ." 9.3 "93% ont aimé lagrande salle de bains ." -
8.2 "Les chambres sont remarquables."9.8 "98% ont trouvé les
chambres spacieuses ." 9.2 "92% ont dit que leslits étaient confortables ." 7.3 "73% étaientsatisfaits de la salle de bains ." 7.2 "72% ont dit que leschambres étaient propres ." 9.3 "93% ont aimé lagrande salle de bains ." -
7.0 "Installations de bien-être et sportives assez agréables."
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6.2 "Le petit déjeuner est médiocre."
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4.8 "Rapport qualité-prix sous la moyenne."3.6 "64% ont trouvé le
petit-déjeuner trop cher ." 1.3 "Leprix était trop élevé pour 87%." -
2.3 "Connexion Internet décevante."0.8 "92% ont dit que
le WiFi était de mauvaise qualité ."
Avis
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9.5 "Emplacement exceptionnel."10.0 "
Centre-ville facile d'accès disent 100%." -
9.2 "Service de classe mondiale."9.8 "98% ont trouvé le
personnel très aimable ." 9.7 "97% ont jugé leservice très professionnel . " 8.3 "83% ont trouvé lepersonnel à la réception très bien ." 9.3 "93% ont dit quele service de conciergerie était incroyable ." -
8.9 "Le niveau de confort est élevé."9.6 "96% ont trouvé les
chambres spacieuses ." 9.2 "92% ont dit que leslits étaient confortables ." -
8.5 "Les chambres sont remarquables."9.6 "96% ont trouvé les
chambres spacieuses ." 9.2 "92% ont dit que leslits étaient confortables ." 7.8 "78% ont dit que leschambres étaient propres ." 7.5 "75% étaientsatisfaits de la salle de bains ." -
6.5 "Le petit déjeuner est médiocre."
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4.6 "Rapport qualité-prix sous la moyenne."4.0 "60% ont trouvé le
petit-déjeuner trop cher ."
Avis
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9.4 "Emplacement exceptionnel."10.0 "100% ont trouvé qu'il était
facile de se rendre à la gare ." -
9.2 "Service de classe mondiale."9.8 "98% ont trouvé le
personnel très aimable ." 8.5 "85% ont trouvé lepersonnel à la réception très bien ." -
8.8 "Le niveau de confort est élevé."9.5 "95% ont trouvé les
chambres spacieuses ." 9.1 "91% ont dit que leslits étaient confortables ." -
8.6 "L'ambiance était bonne."
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8.4 "Les chambres sont remarquables."9.1 "91% ont dit que les
lits étaient confortables ." 9.5 "95% ont trouvé leschambres spacieuses ." -
6.0 "Le petit déjeuner est médiocre."
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4.2 "Rapport qualité-prix sous la moyenne."
Avis récents
- Tous les avis
- Positif
- Neutre
- Négatif
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7.7avis de
The whole experience was perfect. The only reason that I might stay elsewhere would be the overall cost.
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7.0avis de
Beautiful accomodations, pool facility was very nice, Room and bathroom was very clean new and comfortable and tastefully done. The staff was very accomodating. In our world of insant gratification the media system was unacceptable relaxing in front of a television before sleepin was not possible the action from the remote control to the tv was so slow it was impossible and the internt access was the same. It was very frustrating. One could never take care of any internet comunication at the hotel.
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6.3avis de
Beautiful building and location and friendly staff Rooms were cold and the service very slow - waited 50minutes after ordering for lunch in the restaurant and 30 minutes for bar snacks
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7.7avis de
The hotel staff were very friendly. The use of hotel umbrellas was very welcome. The room TV remote was extremelly slow and frustrating
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6.0avis de
Fantastic room booked standard but got luxury room wedding anniversary. We were given chocolate and fruit excellant. Butler service excellant. Bar service very good excellant breakfast and lovely room. Yes absolutely freezing in room. Complained on way out to dinner to butler and expected it to be sorted out on our return to room. Arrived back to hotel room about 11 pm nothing had been done still freezing !!!! extrememely poor service not worthy of 5 stars or even 1 for that matter regarding this. We were wearing evening wear and overcoats and scarves which we could not remove on our wedding anniversary. Complained again butler arrived with 2 fan electric heaters which he just handed to me at the door he didnt even come in and plug them in and said at least you won't have to go to bed in your coats and scarves !!! not the service we expect from a 5 star hotel !!! and yes we do regularly stay in hotels of all stars between 3 and 5.
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7.3avis de
Staff very polite and friendly, good size rooms. great position. Should include cooked breakfast.
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6.7avis de
Relaxing environment, comfort and cleanliness were all outstanding. Breakfast didn't meet expectations, and items received were different to order.
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7.2avis de
Central location, excellent service and mannor of the staff, nice rooms Long checkout queue, no clocks in the rooms, lack of individual choice on the breakfast menu (we would have like to have seen a vegetarian full english breakfast on the menu).
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5.7avis de
comfortable, dinner was excellent (breakfast was not) Breakfasr poor and service poor No bidet in bathroom Spa anmd swimming pool not open as ex[ected
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6.3avis de
The staff was very polite and helpfull . The rooms very clean and a lovely location for the shops and bars The breakfast was a disaster.we waited 50 minutes for our breakfast asking twice for our coffee and three times for toast. When paying £205 for the night i expect breakfast and my order well before 50 minutes. i would not stay again
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7.7avis de
The whole experience was perfect. The only reason that I might stay elsewhere would be the overall cost.
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7.0avis de
Beautiful accomodations, pool facility was very nice, Room and bathroom was very clean new and comfortable and tastefully done. The staff was very accomodating. In our world of insant gratification the media system was unacceptable relaxing in front of a television before sleepin was not possible the action from the remote control to the tv was so slow it was impossible and the internt access was the same. It was very frustrating. One could never take care of any internet comunication at the hotel.
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7.7avis de
The hotel staff were very friendly. The use of hotel umbrellas was very welcome. The room TV remote was extremelly slow and frustrating
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7.3avis de
Staff very polite and friendly, good size rooms. great position. Should include cooked breakfast.
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6.7avis de
Relaxing environment, comfort and cleanliness were all outstanding. Breakfast didn't meet expectations, and items received were different to order.
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7.2avis de
Central location, excellent service and mannor of the staff, nice rooms Long checkout queue, no clocks in the rooms, lack of individual choice on the breakfast menu (we would have like to have seen a vegetarian full english breakfast on the menu).
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6.3avis de
Beautiful building and location and friendly staff Rooms were cold and the service very slow - waited 50minutes after ordering for lunch in the restaurant and 30 minutes for bar snacks
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6.0avis de
Fantastic room booked standard but got luxury room wedding anniversary. We were given chocolate and fruit excellant. Butler service excellant. Bar service very good excellant breakfast and lovely room. Yes absolutely freezing in room. Complained on way out to dinner to butler and expected it to be sorted out on our return to room. Arrived back to hotel room about 11 pm nothing had been done still freezing !!!! extrememely poor service not worthy of 5 stars or even 1 for that matter regarding this. We were wearing evening wear and overcoats and scarves which we could not remove on our wedding anniversary. Complained again butler arrived with 2 fan electric heaters which he just handed to me at the door he didnt even come in and plug them in and said at least you won't have to go to bed in your coats and scarves !!! not the service we expect from a 5 star hotel !!! and yes we do regularly stay in hotels of all stars between 3 and 5.
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5.7avis de
comfortable, dinner was excellent (breakfast was not) Breakfasr poor and service poor No bidet in bathroom Spa anmd swimming pool not open as ex[ected
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6.3avis de
The staff was very polite and helpfull . The rooms very clean and a lovely location for the shops and bars The breakfast was a disaster.we waited 50 minutes for our breakfast asking twice for our coffee and three times for toast. When paying £205 for the night i expect breakfast and my order well before 50 minutes. i would not stay again
