Voitures de location à Dorval

1 succursale à Dorval

╳

Avis sur Alamo

Agences

Alamo

Agences à Dorval

975 Romeo-vachon

+1 833 619 3656

Tous les avis de Alamo

Avis de Alamo à Dorval

Avis récents

Tous les avis
Positifs
Neutres
Négatifs

6,8

Points positifs : The colour, the power

Points négatifs : Bigger cab for the rear passengers like the F150. It was really cramped.

Avis laissé le sept. 2019

avis de
9,2

Points négatifs : A bit pricey but overall all rentals at YUL are pricey!

Avis laissé le sept. 2019

avis de
8,4

Points positifs : super easy drop off

Points négatifs : Lower insurance

Avis laissé le août 2019

avis de
8,4

Points positifs : super easy drop off

Points négatifs : Lower insuarance

Avis laissé le août 2019

avis de
7,2

Points positifs : Pick up and drop off were easy as usual Car clean

Points négatifs : Hated the Kia SOL Very uncomfortable seat

Avis laissé le août 2019

avis de
6,8

Points négatifs : Took quite a while for my car to be ready, I thought.

Avis laissé le août 2019

avis de
7,6

Points positifs : Friendly staff, good featured car

Points négatifs : Cleanliness of car, cheaper supplementary insurance

Avis laissé le août 2019

avis de
10,0

Points positifs : Everything was handled politely and promptly. I like Alamo, never having tried them before.

Avis laissé le août 2019

avis de
9,6

Points positifs : The drop off was very easy and the guy who helped was so kind and sweet

Avis laissé le août 2019

avis de
2,8

Points négatifs : They overcharged me by $45

Avis laissé le juil. 2019

avis de
8,4

Points négatifs : Getting in and out of the Montreal airport is a zoo. So much construction and detours even a good gps didn’t help.

Avis laissé le juil. 2019

avis de
10,0

Points positifs : Friendly bilingual agent. Received free upgrade.

Avis laissé le juil. 2019

avis de

9,2

Points négatifs : A bit pricey but overall all rentals at YUL are pricey!

Avis laissé le sept. 2019

avis de
10,0

Points positifs : Everything was handled politely and promptly. I like Alamo, never having tried them before.

Avis laissé le août 2019

avis de
9,6

Points positifs : The drop off was very easy and the guy who helped was so kind and sweet

Avis laissé le août 2019

avis de
10,0

Points positifs : Friendly bilingual agent. Received free upgrade.

Avis laissé le juil. 2019

avis de

6,8

Points positifs : The colour, the power

Points négatifs : Bigger cab for the rear passengers like the F150. It was really cramped.

Avis laissé le sept. 2019

avis de
8,4

Points positifs : super easy drop off

Points négatifs : Lower insurance

Avis laissé le août 2019

avis de
8,4

Points positifs : super easy drop off

Points négatifs : Lower insuarance

Avis laissé le août 2019

avis de
7,2

Points positifs : Pick up and drop off were easy as usual Car clean

Points négatifs : Hated the Kia SOL Very uncomfortable seat

Avis laissé le août 2019

avis de
6,8

Points négatifs : Took quite a while for my car to be ready, I thought.

Avis laissé le août 2019

avis de
7,6

Points positifs : Friendly staff, good featured car

Points négatifs : Cleanliness of car, cheaper supplementary insurance

Avis laissé le août 2019

avis de
8,4

Points négatifs : Getting in and out of the Montreal airport is a zoo. So much construction and detours even a good gps didn’t help.

Avis laissé le juil. 2019

avis de

2,8

Points négatifs : They overcharged me by $45

Avis laissé le juil. 2019

avis de

Classé n°2

Enterprise

8,5 Excellent (12 873 avis)

2 succursales à Dorval

╳

Avis sur Enterprise

Agences

Enterprise

Agences à Dorval

317 975 Boul Romeo Vachon N

+1 833 619 3657

550 Michel Jasmin

+1 514 422 0035

Tous les avis de Enterprise

Avis de Enterprise à Dorval

Avis récents

Tous les avis
Positifs
Neutres
Négatifs

10,0

Points positifs : The staff was very friendly and helpful. the car was ready and waiting for us & everything was incredibly smooth

Points négatifs : nothing - best car rental experience I have ever had

Avis laissé le avr. 2019

avis de
7,6

Points négatifs : when we arrived we had to wait for a while for someone to help

Avis laissé le avr. 2019

avis de
8,0

Points négatifs : Usb’s car didnt worl

Avis laissé le mars 2019

avis de
8,0

Points positifs : Staff friendly but not helpful with basic directions into city. Agent at reservation desk referred us to staff at kiosk who referred us back to desk. Reserved infant car seat but there was no base which is the recommended method to secure a back facing infant car seat. Drop off super easy.

Points négatifs : Brief basic local directions. Proper method of securing infant car seat for safety.

Avis laissé le févr. 2019

avis de
8,0

early drop off

Points positifs : Not much to describe here. We dropeed off the car before opening time and left the keys in the drop box.

Avis laissé le oct. 2018

avis de
4,8

Incorrect pricing

Points négatifs : The cost was way more than the cost Kayak gave me when I booked it. I had no choice I needed the car.

Avis laissé le sept. 2018

avis de
2,0

Horrible Organization

Points négatifs : After having had a problem picking up our car at the airport, we had to go visit the city the next day. The facility we were sent to is closed on weekends so I spent a total of three hours with various Enterprise offices in QC as well as the main office trying to figure out a way to get a car. At the end of the day we were given a replacement car however it was a long and painful process that cost over $100 in taxi and uber costs trying to get from place to place.

Avis laissé le août 2018

avis de
10,0

Points positifs : Service professionnel rapide et efficace

Points négatifs : Rien à dire

Avis laissé le mai 2018

avis de
9,6

Location Montréal

Points positifs : Bonne accueil du personnel et bon véhicule. La propreté et kilométrage illimités

Points négatifs : L'assurance un peu chère qui fait doubler le prix de location.

Avis laissé le avr. 2018

avis de
9,2

Points positifs : The car was just as advertised and super good on fuel. Everyone was exceedingly helpful and kind

Points négatifs : I wish there was a way to pickup closer to my home. However, the airport always seems to have the best prices

Avis laissé le avr. 2018

avis de
2,4

Points négatifs : Hidden charges

Avis laissé le mars 2018

avis de
10,0

Points positifs : Le service a la clientèle a été impeccable. Je suis pleinement satisfait du rapport qualité-prix

Avis laissé le janv. 2018

avis de

10,0

Points positifs : The staff was very friendly and helpful. the car was ready and waiting for us & everything was incredibly smooth

Points négatifs : nothing - best car rental experience I have ever had

Avis laissé le avr. 2019

avis de
10,0

Points positifs : Service professionnel rapide et efficace

Points négatifs : Rien à dire

Avis laissé le mai 2018

avis de
9,6

Location Montréal

Points positifs : Bonne accueil du personnel et bon véhicule. La propreté et kilométrage illimités

Points négatifs : L'assurance un peu chère qui fait doubler le prix de location.

Avis laissé le avr. 2018

avis de
9,2

Points positifs : The car was just as advertised and super good on fuel. Everyone was exceedingly helpful and kind

Points négatifs : I wish there was a way to pickup closer to my home. However, the airport always seems to have the best prices

Avis laissé le avr. 2018

avis de
10,0

Points positifs : Le service a la clientèle a été impeccable. Je suis pleinement satisfait du rapport qualité-prix

Avis laissé le janv. 2018

avis de

7,6

Points négatifs : when we arrived we had to wait for a while for someone to help

Avis laissé le avr. 2019

avis de
8,0

Points négatifs : Usb’s car didnt worl

Avis laissé le mars 2019

avis de
8,0

Points positifs : Staff friendly but not helpful with basic directions into city. Agent at reservation desk referred us to staff at kiosk who referred us back to desk. Reserved infant car seat but there was no base which is the recommended method to secure a back facing infant car seat. Drop off super easy.

Points négatifs : Brief basic local directions. Proper method of securing infant car seat for safety.

Avis laissé le févr. 2019

avis de
8,0

early drop off

Points positifs : Not much to describe here. We dropeed off the car before opening time and left the keys in the drop box.

Avis laissé le oct. 2018

avis de

4,8

Incorrect pricing

Points négatifs : The cost was way more than the cost Kayak gave me when I booked it. I had no choice I needed the car.

Avis laissé le sept. 2018

avis de
2,0

Horrible Organization

Points négatifs : After having had a problem picking up our car at the airport, we had to go visit the city the next day. The facility we were sent to is closed on weekends so I spent a total of three hours with various Enterprise offices in QC as well as the main office trying to figure out a way to get a car. At the end of the day we were given a replacement car however it was a long and painful process that cost over $100 in taxi and uber costs trying to get from place to place.

Avis laissé le août 2018

avis de
2,4

Points négatifs : Hidden charges

Avis laissé le mars 2018

avis de

Classé n°3

Budget

7,4 Bien (4 205 avis)

2 succursales à Dorval

╳

Avis sur Budget

Agences

Budget

Agences à Dorval

955 Boulevard Montreal Toronto

+1 514 636 8700

975 Romeo Vachon Blvd N/Lv3

+1 514 636 0052

Tous les avis de Budget

Avis de Budget à Dorval

Avis récents

Tous les avis
Positifs
Neutres
Négatifs

5,6

Points positifs : The car was new and clean.

Points négatifs : We waited two hours in line at the airport to get the car, Budget and Avis are very badly organized, there were about 20 clients waiting for 2 employees. We got there at 7pm and only left with the car at 9pm...

Avis laissé le août 2019

avis de
6,4

Points négatifs : the car we got was larger then we wanted and used a lot of gas, this significantly raised the expenses in our trip.

Avis laissé le oct. 2018

avis de
2,0

AVIS COUNTER SERVICE

Points négatifs : the service at the counter was really bad, there was a line with 30 people waiting to pick up the rental and only one agent was there doing contracts, and no manager to talk to, also when returned car they charged for milage I never drove when I ask the agent why he told this is from the computer and if I don't like it I could come back another day when the manager is back, overall service is bad and I would not recumbent Avis or budget at Montreal airport

Avis laissé le sept. 2018

avis de
5,2

Juste correct

Points positifs : Voiture conforme aux attentes

Points négatifs : Plus d’une heure d’attente pour S’enregistrer et la voiture n’etait même pas prête. Le personnel étant en sous effectif, on se sent très peu considéré

Avis laissé le août 2018

avis de
2,0

Points négatifs : Charged me for a full day for exactly 4minutes. Their rep was busy so they decided to charge me. Not going there anymore. It s like a mafia no one wants to understand. They just need to charge extra. Mediocre service

Avis laissé le mai 2018

avis de
10,0

Excellent

Points positifs : The guy at the front desk asking if I wanted to upgrade to a Janguar without hesitation. Good service, Good worker. Thanks buddy!

Points négatifs : His partner looked like he didn’t want me to upgrade with a Jag. lol

Avis laissé le mars 2018

avis de
6,4

Not given the rate I was quoted on Kayak

Points négatifs : When I got to the dealer they told me this 3rd party system misquoted me

Avis laissé le déc. 2017

avis de
2,0

Points positifs : The car was a good little car

Points négatifs : /The price was so out of line. I was made to believe the entire cost of my rental INCLUDING tax and fees was going to be under $100 for the entire 4 days. Instead , it was $76 just for the taxes.

Avis laissé le déc. 2017

avis de
10,0

Points positifs : Very much appreciated the upgrade!! Will always rent that way!!

Avis laissé le oct. 2017

avis de
2,0

OVERCHARGED

Points négatifs : OVERCHARGED AND NOT VERBALLY NOTIFIED. FIRST CAR DEFECTED. CHARGED AR NO FAULT OF MINE.

Avis laissé le sept. 2017

avis de
10,0

Points positifs : Very roomy, clean, and smooth drive

Avis laissé le août 2017

avis de
6,8

Points négatifs : Long wait times to pick up car.

Avis laissé le août 2017

avis de

10,0

Excellent

Points positifs : The guy at the front desk asking if I wanted to upgrade to a Janguar without hesitation. Good service, Good worker. Thanks buddy!

Points négatifs : His partner looked like he didn’t want me to upgrade with a Jag. lol

Avis laissé le mars 2018

avis de
10,0

Points positifs : Very much appreciated the upgrade!! Will always rent that way!!

Avis laissé le oct. 2017

avis de
10,0

Points positifs : Very roomy, clean, and smooth drive

Avis laissé le août 2017

avis de

6,8

Points négatifs : Long wait times to pick up car.

Avis laissé le août 2017

avis de

5,6

Points positifs : The car was new and clean.

Points négatifs : We waited two hours in line at the airport to get the car, Budget and Avis are very badly organized, there were about 20 clients waiting for 2 employees. We got there at 7pm and only left with the car at 9pm...

Avis laissé le août 2019

avis de
6,4

Points négatifs : the car we got was larger then we wanted and used a lot of gas, this significantly raised the expenses in our trip.

Avis laissé le oct. 2018

avis de
2,0

AVIS COUNTER SERVICE

Points négatifs : the service at the counter was really bad, there was a line with 30 people waiting to pick up the rental and only one agent was there doing contracts, and no manager to talk to, also when returned car they charged for milage I never drove when I ask the agent why he told this is from the computer and if I don't like it I could come back another day when the manager is back, overall service is bad and I would not recumbent Avis or budget at Montreal airport

Avis laissé le sept. 2018

avis de
5,2

Juste correct

Points positifs : Voiture conforme aux attentes

Points négatifs : Plus d’une heure d’attente pour S’enregistrer et la voiture n’etait même pas prête. Le personnel étant en sous effectif, on se sent très peu considéré

Avis laissé le août 2018

avis de
2,0

Points négatifs : Charged me for a full day for exactly 4minutes. Their rep was busy so they decided to charge me. Not going there anymore. It s like a mafia no one wants to understand. They just need to charge extra. Mediocre service

Avis laissé le mai 2018

avis de
6,4

Not given the rate I was quoted on Kayak

Points négatifs : When I got to the dealer they told me this 3rd party system misquoted me

Avis laissé le déc. 2017

avis de
2,0

Points positifs : The car was a good little car

Points négatifs : /The price was so out of line. I was made to believe the entire cost of my rental INCLUDING tax and fees was going to be under $100 for the entire 4 days. Instead , it was $76 just for the taxes.

Avis laissé le déc. 2017

avis de
2,0

OVERCHARGED

Points négatifs : OVERCHARGED AND NOT VERBALLY NOTIFIED. FIRST CAR DEFECTED. CHARGED AR NO FAULT OF MINE.

Avis laissé le sept. 2017

avis de

Classé n°4

Payless

6,6 Bien (2 641 avis)

1 succursale à Dorval

╳

Avis sur Payless

Agences

Payless

Agences à Dorval

955 Blvd Montreal Toronto

+1 514 636 8700

Tous les avis de Payless

Avis de Payless à Dorval

Avis récents

Tous les avis
Positifs
Neutres
Négatifs

2,0

No presence at the airport

Points positifs : There is no presence of Payless at the airport

Points négatifs : No presence

Avis laissé le déc. 2017

avis de
2,0

Horrible

Points positifs : Na

Points négatifs : Pick up service was horrible Drop off service was ok Concerning the vehicle it was atrocious Dirty interior Winter tires still on Alignment of the car was completely off Never again will I do business with payless Staff member either doesn't like his job or is not a happy human being but the customer service was horrific

Avis laissé le juin 2017

avis de
9,2

Good value, great service

Points positifs : Got an excellent vehicle which I didn't have reserved. Brought it back a day early and they gave me credit for that day, which they didn't have to do but was very apprieciated. Shuttle service was fast and staff was friendly.

Points négatifs : Can't say anything about negative aspects. It wouldn't be reasonable of me to add something to this section.

Avis laissé le juin 2017

avis de
8,0

GREAT

Points positifs : Great cars to chose from and great.

Avis laissé le mai 2017

avis de
2,0

Dirty car and extra fees

Points négatifs : Even after calling we waited along time for shuttle at airpoort. After we got the keys went to car and found parts of the car in the backseat. Very very dirty inside. It had not been cleaned. Went back inside an the emoloyee went and cleaned the car for at least 20 minutes. We were not offered another car nor a discount. Was very disappointed. Also hours at this location are less than desirable. You have to pay an extra $25 to drop it off after 8pm.

Avis laissé le mai 2017

avis de
7,6

Points négatifs : Shuttle took too long to pickup and drop off. Slow service at check in - return

Avis laissé le août 2016

avis de
4,0

Horrible customer service

Points négatifs : The shuttle driver started yelling at passengers, after we'd all been standing at curb waiting for shuttle to take us to pick up rental car for 45 minutes.

Avis laissé le juil. 2016

avis de
3,6

Watch out no deal

Points positifs : check in was quick and the staff friendly

Points négatifs : Pay less not open 24 - 7 so you get hit with a $25 drop off fee because you have to drop the car at budget.i Pay less a little better priced but not really. The car was really dirty on the inside

Avis laissé le juin 2016

avis de
6,0

Points négatifs : I pay for a mid size car, and they want to give me a small car.so I ended up paying extra money for a smaller utility car. Not too happy about it .

Avis laissé le juin 2016

avis de
8,8

Minor issues

Points positifs : Good price and service was great. Location is competes or to other rental car companies and shuttle was fairly quick.

Points négatifs : The location does not open until 6am and closes at 8pm (weekdays) so not ideal if you're taking an early morning flight. You can apparently drop off at the Budget airport location for a $25 fee but we just dropped ours off the night before and took hotel shuttle to airport early the next morning to avoid a hectic morning.

Avis laissé le juin 2016

avis de
6,8

Overall was good and the car was neat

Points positifs : Very nice car clean and in a very good shape.

Points négatifs : I have been charged one full day because I took the car 25 minutes earlier, I didn't say a word, I agreed to pay the full day, the lady wanted to give me a lesser car even though I had a "Hyundai Sotata" mentioned on my contract but when I insisted she changed the contract to a Sonata. I brought the car back at 5:15 PM I waited one hour and a half, no one was there to take the car back. I had to waist too much time waiting, then I went to the airport and I left it there. No one mentioned to me that on Sundays they close at 5:00 PM I left the car at the airport without closing my contract. Left it with the guys of Avis... They said to me that I would receive a closing for my contract by mail... Till now nothing... I don't know whether I would be charged of something that I couldn't contest... I also bought the insurance online and it was a US insurance which could have made me some trouble if a mishap had happened. Or if any scratch was found on the car, then I would have had to call the US insurance and putting together Payless with the insurance company for a scratch would have caused me a lot of trouble... So please, mention on the website that the insurer is US and not a Canadian company then I could have chosen it because people have to know what they are buying. And especially insurance and in small cases not the big ones would cause big troubles.

Avis laissé le mai 2016

avis de
10,0

Points positifs : Good value for money, friendly staff, smooth and fast pickup/dropoff

Avis laissé le mai 2016

avis de

9,2

Good value, great service

Points positifs : Got an excellent vehicle which I didn't have reserved. Brought it back a day early and they gave me credit for that day, which they didn't have to do but was very apprieciated. Shuttle service was fast and staff was friendly.

Points négatifs : Can't say anything about negative aspects. It wouldn't be reasonable of me to add something to this section.

Avis laissé le juin 2017

avis de
8,8

Minor issues

Points positifs : Good price and service was great. Location is competes or to other rental car companies and shuttle was fairly quick.

Points négatifs : The location does not open until 6am and closes at 8pm (weekdays) so not ideal if you're taking an early morning flight. You can apparently drop off at the Budget airport location for a $25 fee but we just dropped ours off the night before and took hotel shuttle to airport early the next morning to avoid a hectic morning.

Avis laissé le juin 2016

avis de
10,0

Points positifs : Good value for money, friendly staff, smooth and fast pickup/dropoff

Avis laissé le mai 2016

avis de

8,0

GREAT

Points positifs : Great cars to chose from and great.

Avis laissé le mai 2017

avis de
7,6

Points négatifs : Shuttle took too long to pickup and drop off. Slow service at check in - return

Avis laissé le août 2016

avis de
6,8

Overall was good and the car was neat

Points positifs : Very nice car clean and in a very good shape.

Points négatifs : I have been charged one full day because I took the car 25 minutes earlier, I didn't say a word, I agreed to pay the full day, the lady wanted to give me a lesser car even though I had a "Hyundai Sotata" mentioned on my contract but when I insisted she changed the contract to a Sonata. I brought the car back at 5:15 PM I waited one hour and a half, no one was there to take the car back. I had to waist too much time waiting, then I went to the airport and I left it there. No one mentioned to me that on Sundays they close at 5:00 PM I left the car at the airport without closing my contract. Left it with the guys of Avis... They said to me that I would receive a closing for my contract by mail... Till now nothing... I don't know whether I would be charged of something that I couldn't contest... I also bought the insurance online and it was a US insurance which could have made me some trouble if a mishap had happened. Or if any scratch was found on the car, then I would have had to call the US insurance and putting together Payless with the insurance company for a scratch would have caused me a lot of trouble... So please, mention on the website that the insurer is US and not a Canadian company then I could have chosen it because people have to know what they are buying. And especially insurance and in small cases not the big ones would cause big troubles.

Avis laissé le mai 2016

avis de

2,0

No presence at the airport

Points positifs : There is no presence of Payless at the airport

Points négatifs : No presence

Avis laissé le déc. 2017

avis de
2,0

Horrible

Points positifs : Na

Points négatifs : Pick up service was horrible Drop off service was ok Concerning the vehicle it was atrocious Dirty interior Winter tires still on Alignment of the car was completely off Never again will I do business with payless Staff member either doesn't like his job or is not a happy human being but the customer service was horrific

Avis laissé le juin 2017

avis de
2,0

Dirty car and extra fees

Points négatifs : Even after calling we waited along time for shuttle at airpoort. After we got the keys went to car and found parts of the car in the backseat. Very very dirty inside. It had not been cleaned. Went back inside an the emoloyee went and cleaned the car for at least 20 minutes. We were not offered another car nor a discount. Was very disappointed. Also hours at this location are less than desirable. You have to pay an extra $25 to drop it off after 8pm.

Avis laissé le mai 2017

avis de
4,0

Horrible customer service

Points négatifs : The shuttle driver started yelling at passengers, after we'd all been standing at curb waiting for shuttle to take us to pick up rental car for 45 minutes.

Avis laissé le juil. 2016

avis de
3,6

Watch out no deal

Points positifs : check in was quick and the staff friendly

Points négatifs : Pay less not open 24 - 7 so you get hit with a $25 drop off fee because you have to drop the car at budget.i Pay less a little better priced but not really. The car was really dirty on the inside

Avis laissé le juin 2016

avis de
6,0

Points négatifs : I pay for a mid size car, and they want to give me a small car.so I ended up paying extra money for a smaller utility car. Not too happy about it .

Avis laissé le juin 2016

avis de

Classé n°5

Economy Rent a Car

4,9 Correct (1 002 avis)

1 succursale à Dorval

╳

Avis sur Economy Rent a Car

Agences

Economy Rent a Car

Agences à Dorval

635 Avenue Marshall

+1 514 636 3332

Tous les avis de Economy Rent a Car

Avis de Economy Rent a Car à Dorval

Avis récents

Tous les avis
Positifs
Neutres
Négatifs

2,8

Points positifs : Staff was rude and they just has one person doing everything attending phone while putting me on hold at my face very rude they don't know how to do business

Points négatifs : On everything one thing im not going back to this company and kayak

Avis laissé le juil. 2019

avis de
2,0

Points positifs : To deal with Economy Rent A Car is a headache. I forgot I had had a bad experience back in 2016. But not to have a toll free number to contact Kayak as frustrating as dealing with Economy.

Points négatifs : Please partner with companies that will increase people trust in your brand, not with companies that will make you look as bad as they are like ECONOMY

Avis laissé le juin 2019

avis de
2,0

Points positifs : The person works there was very rude and unprofessional

Points négatifs : Attitude must be much better than that and he should be honest with what he charge people.

Avis laissé le juin 2019

avis de
4,8

Points positifs : The car was clean.

Points négatifs : There was no mention of limited mileage. Third party liability should not be shared if not needed/necessary.

Avis laissé le avr. 2019

avis de
6,0

Points négatifs : At the time of payment I was not informed about the insurance I was required to take at the time of pickup. Please make sure you put insurance amount as part of the car rental or atleast have it included separately. This amount is substantial and is supposed to be a decisive factor when choosing and option. Thanks

Avis laissé le déc. 2018

avis de
4,8

Hidden fees galore

Points positifs : meh

Points négatifs : Was charged more in hidden fees than the cost of the rental itself lol

Avis laissé le sept. 2018

avis de
2,0

Points négatifs : The 1st contact was over the phone. We had gotten in at 1 AM and I called to see if we could push out the pickup time -NO, if we didn't pick up the car within 2 hrs of scheduled time, the car wouldn't be available! When we picked it up, I asked what time they close and open - We had a 9 AM departure on a Tuesday. They close at 6PM and open at 8AM - what kind of airport service is that???? If we dropped off the car after they were closed, he would charge us $30!!!! We had a family member follow us to drop off the car the afternoon before our departure. They wanted to go inside with us because they had used the same company previously and found them to be dishonest. They wanted to be sure the guy didn't pull something funny with us at check out. We will NEVER use this company again and will warn others to avoid them as well. The most unfriendly person I've ever dealt with! Based on other comments, why do you continue to do business with this company???

Avis laissé le août 2018

avis de
2,0

BIG LAIRS STAY AWAY!!!

Points positifs : N/A TO THIS PLACE

Points négatifs : Rent a car there for 3 days , received the car dirty and dusted , actually didnt have time for argue. When return the car the guy exactly point to the dirty spot cleaned it and said damaged , it was obvious fraud . Plus i have insurance bought at kayak the guy charged me insurance anyway , BIG LAIRS STAY AWAY!!!

Avis laissé le sept. 2016

avis de
2,8

Points négatifs : Rental Contract did not specify total rental amount! They were hideous in asking if I want basic or full coverage basically implying these are the only options available. I fell for it and price weas twice as high as quoted on Kayak. I guess you get what you (think you) pay ofr. Next time I'd rather go with a larger company.

Avis laissé le juil. 2016

avis de
2,0

The WORST rental company ever

Points négatifs : The worst experience ever. Rude staff, hidden costs, terrible service. I ended up paying 3 times more than the initial agreement. NEVER book with them at any cost.

Avis laissé le juin 2016

avis de
2,0

The WORST rental car company ever - Never rent the

Points positifs : Nothing was likable!

Points négatifs : The guy renting me the car was the rudest and the most dishonest person ever. He did not give me the total price at the beginning despite my insist, and he was telling ma that I can calculate myself since there is all there! (which was not the case!) I initially reserved the car online since the offered price was less than other companies. I ended up paying more than twice of the initial agreement. The other customers who were there at the same time as me had also the same complaint that the amount does not match the initial agreement. He was talking to us the rudest way possible. Everything about this company is wrong! It is all robbery!

Avis laissé le juin 2016

avis de
6,8

Bare bones operation

Points positifs : New car in perfect condition. Excellent price for the quality of car.

Points négatifs : Rickety and dirty van used for shuttle. Single person at counter. Watched as person after person had to wait for car to be readied and washed. Limited number of cars available. Potential that acceptable car may not be available if so will be forced to wait for a shuttle to return to airport. Very bare bones operation. If pressed for time would not use this. If plenty of time to spare then a good value.

Avis laissé le juin 2016

avis de

6,8

Bare bones operation

Points positifs : New car in perfect condition. Excellent price for the quality of car.

Points négatifs : Rickety and dirty van used for shuttle. Single person at counter. Watched as person after person had to wait for car to be readied and washed. Limited number of cars available. Potential that acceptable car may not be available if so will be forced to wait for a shuttle to return to airport. Very bare bones operation. If pressed for time would not use this. If plenty of time to spare then a good value.

Avis laissé le juin 2016

avis de

2,8

Points positifs : Staff was rude and they just has one person doing everything attending phone while putting me on hold at my face very rude they don't know how to do business

Points négatifs : On everything one thing im not going back to this company and kayak

Avis laissé le juil. 2019

avis de
2,0

Points positifs : To deal with Economy Rent A Car is a headache. I forgot I had had a bad experience back in 2016. But not to have a toll free number to contact Kayak as frustrating as dealing with Economy.

Points négatifs : Please partner with companies that will increase people trust in your brand, not with companies that will make you look as bad as they are like ECONOMY

Avis laissé le juin 2019

avis de
2,0

Points positifs : The person works there was very rude and unprofessional

Points négatifs : Attitude must be much better than that and he should be honest with what he charge people.

Avis laissé le juin 2019

avis de
4,8

Points positifs : The car was clean.

Points négatifs : There was no mention of limited mileage. Third party liability should not be shared if not needed/necessary.

Avis laissé le avr. 2019

avis de
6,0

Points négatifs : At the time of payment I was not informed about the insurance I was required to take at the time of pickup. Please make sure you put insurance amount as part of the car rental or atleast have it included separately. This amount is substantial and is supposed to be a decisive factor when choosing and option. Thanks

Avis laissé le déc. 2018

avis de
4,8

Hidden fees galore

Points positifs : meh

Points négatifs : Was charged more in hidden fees than the cost of the rental itself lol

Avis laissé le sept. 2018

avis de
2,0

Points négatifs : The 1st contact was over the phone. We had gotten in at 1 AM and I called to see if we could push out the pickup time -NO, if we didn't pick up the car within 2 hrs of scheduled time, the car wouldn't be available! When we picked it up, I asked what time they close and open - We had a 9 AM departure on a Tuesday. They close at 6PM and open at 8AM - what kind of airport service is that???? If we dropped off the car after they were closed, he would charge us $30!!!! We had a family member follow us to drop off the car the afternoon before our departure. They wanted to go inside with us because they had used the same company previously and found them to be dishonest. They wanted to be sure the guy didn't pull something funny with us at check out. We will NEVER use this company again and will warn others to avoid them as well. The most unfriendly person I've ever dealt with! Based on other comments, why do you continue to do business with this company???

Avis laissé le août 2018

avis de
2,0

BIG LAIRS STAY AWAY!!!

Points positifs : N/A TO THIS PLACE

Points négatifs : Rent a car there for 3 days , received the car dirty and dusted , actually didnt have time for argue. When return the car the guy exactly point to the dirty spot cleaned it and said damaged , it was obvious fraud . Plus i have insurance bought at kayak the guy charged me insurance anyway , BIG LAIRS STAY AWAY!!!

Avis laissé le sept. 2016

avis de
2,8

Points négatifs : Rental Contract did not specify total rental amount! They were hideous in asking if I want basic or full coverage basically implying these are the only options available. I fell for it and price weas twice as high as quoted on Kayak. I guess you get what you (think you) pay ofr. Next time I'd rather go with a larger company.

Avis laissé le juil. 2016

avis de
2,0

The WORST rental company ever

Points négatifs : The worst experience ever. Rude staff, hidden costs, terrible service. I ended up paying 3 times more than the initial agreement. NEVER book with them at any cost.

Avis laissé le juin 2016

avis de
2,0

The WORST rental car company ever - Never rent the

Points positifs : Nothing was likable!

Points négatifs : The guy renting me the car was the rudest and the most dishonest person ever. He did not give me the total price at the beginning despite my insist, and he was telling ma that I can calculate myself since there is all there! (which was not the case!) I initially reserved the car online since the offered price was less than other companies. I ended up paying more than twice of the initial agreement. The other customers who were there at the same time as me had also the same complaint that the amount does not match the initial agreement. He was talking to us the rudest way possible. Everything about this company is wrong! It is all robbery!

Avis laissé le juin 2016

avis de

Classé n°6

National

8,0 Excellent (892 avis)

1 succursale à Dorval

╳

Avis sur National

Agences

National

Agences à Dorval

975 Romeo-vachon

+1 833 619 3658

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Avis de National à Dorval

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Tous les avis
Positifs
Neutres
Négatifs

2,0

Points négatifs : No car was available. I rented from Enterprise

Avis laissé le mars 2019

avis de
10,0

Great Service for emerald members

Points positifs : They figured it out how to get a bigger car for me and my family

Avis laissé le juil. 2018

avis de
8,8

Decent rental option

Points positifs : Easy pickup, comfortable car, nice staff

Points négatifs : Couldn't get in touch with National staff re: issue, No EZPass in car, could have been a bit cleaner

Avis laissé le août 2017

avis de
10,0

Points positifs : Great vehicle only 2 k Fuel consumption fine

Avis laissé le juin 2016

avis de
2,0

Points négatifs : Aucune voiture n'était disponible. J'ai loué auprès d'Enterprise

Avis laissé le mars 2019

avis de
10,0

Points positifs : Super véhicule à 2 km La consommation de carburant bien

Avis laissé le juin 2016

avis de

10,0

Great Service for emerald members

Points positifs : They figured it out how to get a bigger car for me and my family

Avis laissé le juil. 2018

avis de
8,8

Decent rental option

Points positifs : Easy pickup, comfortable car, nice staff

Points négatifs : Couldn't get in touch with National staff re: issue, No EZPass in car, could have been a bit cleaner

Avis laissé le août 2017

avis de
10,0

Points positifs : Great vehicle only 2 k Fuel consumption fine

Avis laissé le juin 2016

avis de
10,0

Points positifs : Super véhicule à 2 km La consommation de carburant bien

Avis laissé le juin 2016

avis de

2,0

Points négatifs : No car was available. I rented from Enterprise

Avis laissé le mars 2019

avis de
2,0

Points négatifs : Aucune voiture n'était disponible. J'ai loué auprès d'Enterprise

Avis laissé le mars 2019

avis de

Classé n°7

Ace

6,1 Bien (383 avis)

1 succursale à Dorval

╳

Avis sur Ace

Agences

Ace

Agences à Dorval

405 Michel Jasmin

+1 514 631 1436

Tous les avis de Ace

Avis de Ace à Dorval

Avis récents

Tous les avis
Positifs
Neutres
Négatifs

6,4

Points négatifs : We didn’t know that ace was discount so had trouble finding where to go. Once that was sorted out it was better. Once at the rental location it was a slow process. Car not de iced in advance for us which would have been nice.

Avis laissé le févr. 2019

avis de
9,6

Points positifs : Everything went well. Great price and clean.

Points négatifs : The car was not ready.

Avis laissé le janv. 2019

avis de
6,4

Points négatifs : I had a great experience with the car but the service at the counter was Horrible. No customer service at all

Avis laissé le mars 2018

avis de
10,0

Great young men running the place

Points positifs : Accommodated me when I arrived late to my rental, funny and easy to get along with. Do your homework - you need to know where go and what number to call for them to come pick you up (rental office and cars are about 2km from the airport)...which wasn't so clear from my online booking. They were cheapest and gave me a 2018 model car. They share and office with discount car rental.

Avis laissé le janv. 2018

avis de
6,4

Points positifs : Fortunately, the shuttle to return from the Park n'Fly to the terminal drove me immediately to the terminal.

Points négatifs : The fact that Discount is far from the terminal is a negative point. Also, I dropped off the car at the Park n'fly in MOntreal and the the lady at the desk was not cordial at all.

Avis laissé le janv. 2018

avis de
2,0

Points positifs : Nothing

Points négatifs : I tried to cancel, it wouldn't let me. so i changed to booking to 2 hours! Who rents a car for 2 hours?????

Avis laissé le janv. 2018

avis de
2,0

Beware of the fine print....

Points positifs : The price on the surface is great.....

Points négatifs : The fine print does not allow travel to the USA, unless you pay another 8 dollars a day. Additionally, you must buy their expensive insurance unless you can provide WRITTEN proof your credit card company covers you. Show up without that and your cheap rental suddenly becomes very expensive.

Avis laissé le nov. 2017

avis de
6,8

Great car terrible service

Points positifs : Car and price were great

Points négatifs : Shuttle arrangement at YUL was terrible, infrequent and at oddball location away from other off-site car rentals (with the hotel shuttles up on second floor). If you are willing to wait 40 minutes wondering if you are standing at the right spot this is your deal, although frequent calls to the agency did help with location, but not frequency, and you get there (in two minutes) and there are a half dozen parked shuttles. It is co-branded with DISCOUNT, so look for that and NOT the ACE nameplate. Counter help was also slow. Return was easy, but no receipt given.

Avis laissé le sept. 2017

avis de
8,8

Points positifs : Very friendly and helpful staff. Good value for money. We would definitley rent with them again.

Points négatifs : It is very chaotic getting onto the shuttle. There is no line or sign and everyone just runs and pushes to get on. We had to wait 5 buses until we ran to get on...

Avis laissé le juil. 2017

avis de
2,0

Points négatifs : Car wasn't at airport. Charges were almost twice as I anticipated. And they gave us a car where the bottom of the door fell off. So we cancelled our order and rented with Thrifty

Avis laissé le mai 2017

avis de
4,8

No the same

Points positifs : How can a Mercedes be equal to a Cadillac I don't get that at all. Also I ended up paying for insurance for a Cadillac when my credit card would of covered that vehicle.

Points négatifs : Not getting the car I requested weeks ahead of time.

Avis laissé le avr. 2017

avis de
6,0

Not Worth the Savings

Points négatifs : - difficult to find the shuttle. - no listing of ACE in Montreal (had to figure out their name there was "Discount") - Expedition was reserved 2 months in advance...got a smaller Explorer which wasn't enough space for our family and skis/luggage.

Avis laissé le déc. 2015

avis de

9,6

Points positifs : Everything went well. Great price and clean.

Points négatifs : The car was not ready.

Avis laissé le janv. 2019

avis de
10,0

Great young men running the place

Points positifs : Accommodated me when I arrived late to my rental, funny and easy to get along with. Do your homework - you need to know where go and what number to call for them to come pick you up (rental office and cars are about 2km from the airport)...which wasn't so clear from my online booking. They were cheapest and gave me a 2018 model car. They share and office with discount car rental.

Avis laissé le janv. 2018

avis de
8,8

Points positifs : Very friendly and helpful staff. Good value for money. We would definitley rent with them again.

Points négatifs : It is very chaotic getting onto the shuttle. There is no line or sign and everyone just runs and pushes to get on. We had to wait 5 buses until we ran to get on...

Avis laissé le juil. 2017

avis de

6,8

Great car terrible service

Points positifs : Car and price were great

Points négatifs : Shuttle arrangement at YUL was terrible, infrequent and at oddball location away from other off-site car rentals (with the hotel shuttles up on second floor). If you are willing to wait 40 minutes wondering if you are standing at the right spot this is your deal, although frequent calls to the agency did help with location, but not frequency, and you get there (in two minutes) and there are a half dozen parked shuttles. It is co-branded with DISCOUNT, so look for that and NOT the ACE nameplate. Counter help was also slow. Return was easy, but no receipt given.

Avis laissé le sept. 2017

avis de

6,4

Points négatifs : We didn’t know that ace was discount so had trouble finding where to go. Once that was sorted out it was better. Once at the rental location it was a slow process. Car not de iced in advance for us which would have been nice.

Avis laissé le févr. 2019

avis de
6,4

Points négatifs : I had a great experience with the car but the service at the counter was Horrible. No customer service at all

Avis laissé le mars 2018

avis de
6,4

Points positifs : Fortunately, the shuttle to return from the Park n'Fly to the terminal drove me immediately to the terminal.

Points négatifs : The fact that Discount is far from the terminal is a negative point. Also, I dropped off the car at the Park n'fly in MOntreal and the the lady at the desk was not cordial at all.

Avis laissé le janv. 2018

avis de
2,0

Points positifs : Nothing

Points négatifs : I tried to cancel, it wouldn't let me. so i changed to booking to 2 hours! Who rents a car for 2 hours?????

Avis laissé le janv. 2018

avis de
2,0

Beware of the fine print....

Points positifs : The price on the surface is great.....

Points négatifs : The fine print does not allow travel to the USA, unless you pay another 8 dollars a day. Additionally, you must buy their expensive insurance unless you can provide WRITTEN proof your credit card company covers you. Show up without that and your cheap rental suddenly becomes very expensive.

Avis laissé le nov. 2017

avis de
2,0

Points négatifs : Car wasn't at airport. Charges were almost twice as I anticipated. And they gave us a car where the bottom of the door fell off. So we cancelled our order and rented with Thrifty

Avis laissé le mai 2017

avis de
4,8

No the same

Points positifs : How can a Mercedes be equal to a Cadillac I don't get that at all. Also I ended up paying for insurance for a Cadillac when my credit card would of covered that vehicle.

Points négatifs : Not getting the car I requested weeks ahead of time.

Avis laissé le avr. 2017

avis de
6,0

Not Worth the Savings

Points négatifs : - difficult to find the shuttle. - no listing of ACE in Montreal (had to figure out their name there was "Discount") - Expedition was reserved 2 months in advance...got a smaller Explorer which wasn't enough space for our family and skis/luggage.

Avis laissé le déc. 2015

avis de

Classé n°8

E-Z Rent-A-Car

6,1 Bien (982 avis)

1 succursale à Dorval

╳

Avis sur E-Z Rent-A-Car

Agences

E-Z Rent-A-Car

Agences à Dorval

635 Marshall ave

+1 514 636 3332

Tous les avis de E-Z Rent-A-Car

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Tous les avis
Positifs
Neutres
Négatifs

4,4

Points positifs : The prices aren’t what is advertised. There are a lot of hidden fees. You will be paying double or triple.

Points négatifs : The fees.

Avis laissé le sept. 2019

avis de
8,0

Points positifs : Yes, they dropped us in the airport immediately after we arrived there, in the same rented car.

Points négatifs : Pickup from airport- you cannot walk to this car rental from airport, you need to call them and get the shuttle sent to you. This was not clear and the phone number to call was not provided when booking.

Avis laissé le sept. 2019

avis de
2,0

Points positifs : I never found out. Finding the shuttle from the airport was too tricky, so we rented in the airport.

Avis laissé le août 2019

avis de
2,8

Points positifs : Was unable to rent the car so I liked nothing

Points négatifs : It would be better if Kayak only made bookings for hours when the rental car agency is open. I made the reservation to pick the car up at 6pm, but the agency closes on Saturdays at 4pm.

Avis laissé le août 2019

avis de
4,8

Points négatifs : Tarif différent et très élevé. Kilométrage illimité soit disant disponible seulement pour les clients internationaux...

Avis laissé le juil. 2019

avis de
2,0

Points positifs : No, hard to find, dirty car, bad location from airport, almost 100k miles on car,

Points négatifs : cleaner car, better instructions on where to pick up and return, in strip center with very small sign,

Avis laissé le juil. 2019

avis de
2,0

Points positifs : Didn’t communicate that they closed and couldn’t get a hold of them as our flight was delayed.

Points négatifs : Everything

Avis laissé le juil. 2019

avis de
7,2

Points positifs : La rapidité de location

Points négatifs : Le prix ainsi que la propreté du véhicule

Avis laissé le mai 2019

avis de
2,0

Points positifs : 1) they never picked up the phone when I called them multiple times 2) they’re far away from the airport 3) not reliable

Avis laissé le mai 2019

avis de
2,0

Points positifs : Nothing

Points négatifs : Be forewarned that they can’t actually accommodate an 8 am rental as the office doesn’t open until 8. So no one be at the airport to pick you up until at least 8:20. If they even actually answer the phone right at 8. Staff are all rude, vehicle was filthy inside and out.

Avis laissé le mai 2019

avis de
7,2

Points positifs : Grand véhicule

Points négatifs : Service à l'accueil très médiocre et expéditif.

Avis laissé le avr. 2019

avis de
4,4

Points positifs : rental office was not at the airport and had to use taxi to the office which was closed due to flight delay. office hours were not convenient. phone number listed went to a voicemail and my call was not return.

Points négatifs : office hours need to be posted properly and note that no rental is available for pick-up after hours.

Avis laissé le mars 2019

avis de

8,0

Points positifs : Yes, they dropped us in the airport immediately after we arrived there, in the same rented car.

Points négatifs : Pickup from airport- you cannot walk to this car rental from airport, you need to call them and get the shuttle sent to you. This was not clear and the phone number to call was not provided when booking.

Avis laissé le sept. 2019

avis de
7,2

Points positifs : La rapidité de location

Points négatifs : Le prix ainsi que la propreté du véhicule

Avis laissé le mai 2019

avis de
7,2

Points positifs : Grand véhicule

Points négatifs : Service à l'accueil très médiocre et expéditif.

Avis laissé le avr. 2019

avis de

4,4

Points positifs : The prices aren’t what is advertised. There are a lot of hidden fees. You will be paying double or triple.

Points négatifs : The fees.

Avis laissé le sept. 2019

avis de
2,0

Points positifs : I never found out. Finding the shuttle from the airport was too tricky, so we rented in the airport.

Avis laissé le août 2019

avis de
2,8

Points positifs : Was unable to rent the car so I liked nothing

Points négatifs : It would be better if Kayak only made bookings for hours when the rental car agency is open. I made the reservation to pick the car up at 6pm, but the agency closes on Saturdays at 4pm.

Avis laissé le août 2019

avis de
4,8

Points négatifs : Tarif différent et très élevé. Kilométrage illimité soit disant disponible seulement pour les clients internationaux...

Avis laissé le juil. 2019

avis de
2,0

Points positifs : No, hard to find, dirty car, bad location from airport, almost 100k miles on car,

Points négatifs : cleaner car, better instructions on where to pick up and return, in strip center with very small sign,

Avis laissé le juil. 2019

avis de
2,0

Points positifs : Didn’t communicate that they closed and couldn’t get a hold of them as our flight was delayed.

Points négatifs : Everything

Avis laissé le juil. 2019

avis de
2,0

Points positifs : 1) they never picked up the phone when I called them multiple times 2) they’re far away from the airport 3) not reliable

Avis laissé le mai 2019

avis de
2,0

Points positifs : Nothing

Points négatifs : Be forewarned that they can’t actually accommodate an 8 am rental as the office doesn’t open until 8. So no one be at the airport to pick you up until at least 8:20. If they even actually answer the phone right at 8. Staff are all rude, vehicle was filthy inside and out.

Avis laissé le mai 2019

avis de
4,4

Points positifs : rental office was not at the airport and had to use taxi to the office which was closed due to flight delay. office hours were not convenient. phone number listed went to a voicemail and my call was not return.

Points négatifs : office hours need to be posted properly and note that no rental is available for pick-up after hours.

Avis laissé le mars 2019

avis de

Avis

1 succursale à Dorval

╳

Agences

Avis

Agences à Dorval

955 Boulevard Montreal-Toronto

+1 514 636 8700

Discount Car & Truck Rentals

1 succursale à Dorval

╳

Agences

Discount Car & Truck Rentals

Agences à Dorval

7601 Boulevard Taschereau Ouest

+1 450 500 0587

NU Car

1 succursale à Dorval

╳

Agences

NU Car

Agences à Dorval

457 Michel Jasmin

+1 514 636 3332

Trans Canada Car Rental

1 succursale à Dorval