Location de voitures à Genève

2 succursales à Genève

╳

Avis sur Avis

Agences

Avis

Agences à Genève

Cointrin Airport Swiss Side

+41 22 929 03 30

lundi	06:30 - 23:30
mardi	06:30 - 23:30
mercredi	06:30 - 23:30
jeudi	06:30 - 23:30
vendredi	06:30 - 23:30
samedi	06:30 - 23:30
dimanche	06:30 - 23:30

Rue De Lausanne 44

+41 22 731 90 00

lundi	07:30 - 19:00
mardi	07:30 - 19:00
mercredi	07:30 - 19:00
jeudi	07:30 - 19:00
vendredi	07:30 - 19:00
samedi	07:30 - 12:30 13:30 - 16:00
dimanche

Tous les avis de Avis

Avis de Avis à Genève

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

10,0

Points positifs : Very convenient and friendly.

Avis laissé le juil. 2018

avis de
3,6

Points négatifs : when I booked the car I thought i was getting a allweel drive suv but NO it was a SUV that was only FWD ARE YOU KIDDING ! in the Future how can I make sure that i have All Weel Drive when I book my rental Cars . Please help this was not the first time this has happend .

Avis laissé le janv. 2018

avis de
2,8

Strange customer service rep

Points positifs : The price of the rental car

Points négatifs : The AGNET charged me two security deposites. One valued at 1600 euros which was not even registered in the rental contract. It was really fishy. Also, the agnet tried to rip me off by charging me additional 350 euros for changing the drop off location within the same city. i refused and eventually changed the drop off location at no additional charge.

Avis laissé le juil. 2017

avis de
10,0

Points positifs : Très pratique et personnel chaleureux.

Avis laissé le juil. 2018

avis de
3,6

Points négatifs : Quand j'ai réservé la voiture, j'ai pensé que j'avais un 4x4 en voiture, mais PAS un 4x4 qui était seulement un FWD, JE PLAISANTE ! À L'Avenir, comment puis-je m'assurer que j'ai Tout Weel Drive quand je réserve mes voitures de location . Veuillez aider ce n'était pas la première fois que cela s'est produit .

Avis laissé le janv. 2018

avis de
2,8

Un représentant du service clientèle étrange

Points positifs : Le prix de la voiture de location

Points négatifs : L'AGNET m'a facturé deux dépôts de sécurité. Une valeur de 1600 euros qui n'a même pas été enregistrée dans le contrat de location. C'était vraiment poisseux. De plus, l'agnet a essayé de me faire payer 350 euros supplémentaires pour changer l'emplacement de dépôt dans la même ville. J'ai refusé et j'ai finalement changé l'emplacement de dépôt sans frais supplémentaires.

Avis laissé le juil. 2017

avis de

10,0

Points positifs : Very convenient and friendly.

Avis laissé le juil. 2018

avis de
10,0

Points positifs : Très pratique et personnel chaleureux.

Avis laissé le juil. 2018

avis de

3,6

Points négatifs : when I booked the car I thought i was getting a allweel drive suv but NO it was a SUV that was only FWD ARE YOU KIDDING ! in the Future how can I make sure that i have All Weel Drive when I book my rental Cars . Please help this was not the first time this has happend .

Avis laissé le janv. 2018

avis de
2,8

Strange customer service rep

Points positifs : The price of the rental car

Points négatifs : The AGNET charged me two security deposites. One valued at 1600 euros which was not even registered in the rental contract. It was really fishy. Also, the agnet tried to rip me off by charging me additional 350 euros for changing the drop off location within the same city. i refused and eventually changed the drop off location at no additional charge.

Avis laissé le juil. 2017

avis de
3,6

Points négatifs : Quand j'ai réservé la voiture, j'ai pensé que j'avais un 4x4 en voiture, mais PAS un 4x4 qui était seulement un FWD, JE PLAISANTE ! À L'Avenir, comment puis-je m'assurer que j'ai Tout Weel Drive quand je réserve mes voitures de location . Veuillez aider ce n'était pas la première fois que cela s'est produit .

Avis laissé le janv. 2018

avis de
2,8

Un représentant du service clientèle étrange

Points positifs : Le prix de la voiture de location

Points négatifs : L'AGNET m'a facturé deux dépôts de sécurité. Une valeur de 1600 euros qui n'a même pas été enregistrée dans le contrat de location. C'était vraiment poisseux. De plus, l'agnet a essayé de me faire payer 350 euros supplémentaires pour changer l'emplacement de dépôt dans la même ville. J'ai refusé et j'ai finalement changé l'emplacement de dépôt sans frais supplémentaires.

Avis laissé le juil. 2017

avis de

dès 24 €/jour

Classé n°2

Hertz

7,4 Bien (3 901 avis)

5 succursales à Genève

╳

Avis sur Hertz

Agences

Hertz

Agences à Genève

60 Rue De Berne

+41 22 716 30 80

lundi	07:30 - 19:00
mardi	07:30 - 19:00
mercredi	07:30 - 19:00
jeudi	07:30 - 19:00
vendredi	07:30 - 19:00
samedi	07:30 - 17:00
dimanche	09:00 - 13:00 15:00 - 19:00

Gare De Cornavin

+41 22 716 19 90

lundi	07:30 - 21:00
mardi	07:30 - 21:00
mercredi	07:30 - 21:00
jeudi	07:30 - 21:00
vendredi	07:30 - 21:00
samedi	08:00 - 12:30 14:00 - 18:00
dimanche	09:00 - 13:00 15:00 - 19:00

Geneva Airport Swiss Side

+41 22 717 80 80

lundi	07:00 - 23:30
mardi	07:00 - 23:30
mercredi	07:00 - 23:30
jeudi	07:00 - 23:30
vendredi	07:00 - 23:30
samedi	07:00 - 23:30
dimanche	07:00 - 23:30

Route Des Acacias 23

+41 22 308 54 20

lundi	07:30 - 18:30
mardi	07:30 - 18:30
mercredi	07:30 - 18:30
jeudi	07:30 - 18:30
vendredi	07:30 - 18:30
samedi	09:00 - 13:00
dimanche

Rue Francois-dussaud 13

+41 22 308 55 77

lundi	07:30 - 12:00 13:30 - 17:30
mardi	07:30 - 12:00 13:30 - 17:30
mercredi	07:30 - 12:00 13:30 - 17:30
jeudi	07:30 - 12:00 13:30 - 17:30
vendredi	07:30 - 12:00 13:30 - 17:30
samedi	07:30 - 13:00
dimanche

Tous les avis de Hertz

Avis de Hertz à Genève

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

2,0

Points négatifs : The car was delivered on April 1, and the amount of 876 Swiss francs has been booked and the amount has not been unbooked yet.

Avis laissé le avr. 2018

avis de
6,8

Points positifs : Car was great

Points négatifs : The person who gave me the car was extremely rude! I bought insurance for the car online when I booked, yet she repeatedly told me that I was unprotected and made me feel like I did not have adequate protection when I did. I also would have appreciated knowing a few things about the car that no one told me about.

Avis laissé le févr. 2018

avis de
7,2

Difficult to find location

Points positifs : Nothing in particular

Points négatifs : Difficult to find location, tight spot to move your car and park

Avis laissé le févr. 2018

avis de
5,6

Deteriorating customer service

Points positifs : No problems with car.

Points négatifs : No windshield washer fluid, was a real problem driving in bad weather on the highway. I guess that's something I assumed would be there. Unfortunately, this is not the first time. Service not nearly as helpful as usual. In the past we have made an effort to rent from Hertz because of the extra effort they have made at this location. This time they made out the whole contract and we were about to sign when we noticed it was 300 € over our reservation price. Had to re-do. Price was already about 50% higher than what we usually pay at this location (Geneva airport, French sector) Also, we seemed to remember always getting snow tires in the winter as part of the standard package. Apparently not.

Avis laissé le janv. 2018

avis de
2,0

Points négatifs : They gave us the wrong snow chains, which didn't fit the tires of the car. We had to call a very expensive cab to get us to the hotel from the foot of the mountain.

Avis laissé le janv. 2018

avis de
4,0

Very misleading rental process with Kayak and Hertz in Geneva

Points positifs : Rental price was ok for Geneva, got a good car (Mercedes A class)

Points négatifs : The online rental process is completely misleading and full if miscommunication (on purpose?): The pick up location was on the French side of the airport, but until the last step of the booking process Kayak and Carrentals stated "Swiss side" Usually no vignette for Swiss highways is included on the French side, so you pay CHF 40 extra The car did not come with winter tires, not sure thst is legal

Avis laissé le déc. 2017

avis de
2,0

Google and Apple maps can't find the drop-off

Points négatifs : Google and apple maps cannot find the French drop-off location, after driving around for 45 mins, we had to return the car to the Hertz Swiss location to be told there was a 200 Euro charge to drop off in the Swiss location. but running out of time to find the French drop-off we had no choice. Guy behind the desk explained that many people have this problem, and shrugged when I asked why they charge 200 Euro for a task that takes <5mins to apparently do.

Avis laissé le oct. 2017

avis de
5,2

Great car, poor customer service.

Points positifs : The car itself was great, clean, operationally sound and comfortable.

Points négatifs : No GPS or automatic transmission options, making for a very difficult trip through Europe. Additionally, the staff at the Hertz stations were extremely unhelpful. Really disappointed in the customer service. Tried to drop off the car at the Geneva airport in Switzerland. Turns out there are 2 locations, one on the French side and another on the Swiss side. They would not help us get from one to the other, leading to 2 hours of circling the airport. "Good luck" is all we got.

Avis laissé le sept. 2017

avis de
8,4

Points négatifs : Hertz charged me currency conversion fees without asking first

Avis laissé le juil. 2017

avis de
3,2

It was a bad experience with Hertiz

Points positifs : It was clean

Points négatifs : They took extra money more than we agreed on the site with the insurance despite of your offer price which made me cancel another reservation because I thought you were better price and offers .I had an accident I lost the key and they didn't give me a nother car or a Spair key for the car and they sent someone to pick up the car and left us in the rain with my children in the highway waiting for the Taxi for 2 hours. .It will be the last time I rent a car from Hertiz or with your site if you didn't solve the problem.

Avis laissé le juil. 2017

avis de
4,8

Points positifs : Car was clean

Points négatifs : Service by hertz staff.

Avis laissé le juin 2017

avis de
8,0

Points négatifs : Drop off location at Geneva was somewhat confusing. Hertz office was located within car dealership, not easy to spot at first. Asked a few car dealership employees and they were unsure where Hertz was located.

Avis laissé le mai 2017

avis de

6,8

Points positifs : Car was great

Points négatifs : The person who gave me the car was extremely rude! I bought insurance for the car online when I booked, yet she repeatedly told me that I was unprotected and made me feel like I did not have adequate protection when I did. I also would have appreciated knowing a few things about the car that no one told me about.

Avis laissé le févr. 2018

avis de
7,2

Difficult to find location

Points positifs : Nothing in particular

Points négatifs : Difficult to find location, tight spot to move your car and park

Avis laissé le févr. 2018

avis de
8,4

Points négatifs : Hertz charged me currency conversion fees without asking first

Avis laissé le juil. 2017

avis de
8,0

Points négatifs : Drop off location at Geneva was somewhat confusing. Hertz office was located within car dealership, not easy to spot at first. Asked a few car dealership employees and they were unsure where Hertz was located.

Avis laissé le mai 2017

avis de

2,0

Points négatifs : The car was delivered on April 1, and the amount of 876 Swiss francs has been booked and the amount has not been unbooked yet.

Avis laissé le avr. 2018

avis de
5,6

Deteriorating customer service

Points positifs : No problems with car.

Points négatifs : No windshield washer fluid, was a real problem driving in bad weather on the highway. I guess that's something I assumed would be there. Unfortunately, this is not the first time. Service not nearly as helpful as usual. In the past we have made an effort to rent from Hertz because of the extra effort they have made at this location. This time they made out the whole contract and we were about to sign when we noticed it was 300 € over our reservation price. Had to re-do. Price was already about 50% higher than what we usually pay at this location (Geneva airport, French sector) Also, we seemed to remember always getting snow tires in the winter as part of the standard package. Apparently not.

Avis laissé le janv. 2018

avis de
2,0

Points négatifs : They gave us the wrong snow chains, which didn't fit the tires of the car. We had to call a very expensive cab to get us to the hotel from the foot of the mountain.

Avis laissé le janv. 2018

avis de
4,0

Very misleading rental process with Kayak and Hertz in Geneva

Points positifs : Rental price was ok for Geneva, got a good car (Mercedes A class)

Points négatifs : The online rental process is completely misleading and full if miscommunication (on purpose?): The pick up location was on the French side of the airport, but until the last step of the booking process Kayak and Carrentals stated "Swiss side" Usually no vignette for Swiss highways is included on the French side, so you pay CHF 40 extra The car did not come with winter tires, not sure thst is legal

Avis laissé le déc. 2017

avis de
2,0

Google and Apple maps can't find the drop-off

Points négatifs : Google and apple maps cannot find the French drop-off location, after driving around for 45 mins, we had to return the car to the Hertz Swiss location to be told there was a 200 Euro charge to drop off in the Swiss location. but running out of time to find the French drop-off we had no choice. Guy behind the desk explained that many people have this problem, and shrugged when I asked why they charge 200 Euro for a task that takes <5mins to apparently do.

Avis laissé le oct. 2017

avis de
5,2

Great car, poor customer service.

Points positifs : The car itself was great, clean, operationally sound and comfortable.

Points négatifs : No GPS or automatic transmission options, making for a very difficult trip through Europe. Additionally, the staff at the Hertz stations were extremely unhelpful. Really disappointed in the customer service. Tried to drop off the car at the Geneva airport in Switzerland. Turns out there are 2 locations, one on the French side and another on the Swiss side. They would not help us get from one to the other, leading to 2 hours of circling the airport. "Good luck" is all we got.

Avis laissé le sept. 2017

avis de
3,2

It was a bad experience with Hertiz

Points positifs : It was clean

Points négatifs : They took extra money more than we agreed on the site with the insurance despite of your offer price which made me cancel another reservation because I thought you were better price and offers .I had an accident I lost the key and they didn't give me a nother car or a Spair key for the car and they sent someone to pick up the car and left us in the rain with my children in the highway waiting for the Taxi for 2 hours. .It will be the last time I rent a car from Hertiz or with your site if you didn't solve the problem.

Avis laissé le juil. 2017

avis de
4,8

Points positifs : Car was clean

Points négatifs : Service by hertz staff.

Avis laissé le juin 2017

avis de

dès 19 €/jour

Classé n°3

Dollar

7,3 Bien (6 482 avis)

3 succursales à Genève

╳

Avis sur Dollar

Agences

Dollar

Agences à Genève

60 Rue De Berne

+41 22 716 30 80

lundi	07:30 - 18:30
mardi	07:30 - 18:30
mercredi	07:30 - 18:30
jeudi	07:30 - 18:30
vendredi	07:30 - 18:30
samedi	07:30 - 17:00
dimanche	09:00 - 13:00 15:00 - 19:00

Geneva Airport Swiss Side

+41 22 717 80 40

lundi	07:00 - 23:30
mardi	07:00 - 23:30
mercredi	07:00 - 23:30
jeudi	07:00 - 23:30
vendredi	07:00 - 23:30
samedi	07:00 - 23:30
dimanche	07:00 - 23:30

Geneva Gare Cornavin

+41 22 716 19 90

lundi	07:30 - 21:00
mardi	07:30 - 21:00
mercredi	07:30 - 21:00
jeudi	07:30 - 21:00
vendredi	07:30 - 21:00
samedi	08:00 - 12:30 14:00 - 18:00
dimanche	09:00 - 13:00 15:00 - 19:00

Tous les avis de Dollar

Avis de Dollar à Genève

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

9,2

Points positifs : Picking up and dropping off went well.

Points négatifs : When I picked up the car, I inspected it and took pictures of various defects/dents which had not been recorded on the report that I received. I informed the company of the above to avoid charges. On the last day, one of the tires was completely flat from losing air; I had to stop at a gas station to inflate the tire; not convenient when you are trying to catch an airplane. I purchased an insurance online at the time I reserved the car. But when I picked up the car, I was told that I was not insured and I had to purchase an additional insurance. Somewhere along the way I was misled and I still don't fully understand the distinction between the two different insurances.

Avis laissé le nov. 2019

avis de
7,2

Points négatifs : No insurance included in the rental price - I had to pay another 100€ for insurance (which was not explained during the booking online)!

Avis laissé le juil. 2019

avis de
3,6

Points positifs : le prix est faux. Arrivé au comptoir à Genève, on m'explique que je dois rajouter 70€ pour baisser la franchise de 10,000€ à 1,000€ en cas d'accident. Le prix affiché sur internet est faux Vous êtes des voleurs

Points négatifs : arrêter d'escroquer à 2 balles vos clients.

Avis laissé le juin 2019

avis de
5,6

Points négatifs : there was no space to park the car and I had to drive to the airport to return it.

Avis laissé le mai 2019

avis de
2,0

Points positifs : Nothing

Points négatifs : Firstly, they didn't accept my credit card saying that it has an electronic use and Icannot pay the car with it. They just offered me to pay with my friend's card including us another tax because he was not the driver. Finally they offered us another car in other company. They couldn't solve the pro

Avis laissé le avr. 2019

avis de
2,0

Points négatifs : domestic flight was delayed and we missed flight to Geneva and arrived there a day later. Dollar could not hold the car and asked us to modify the reservation which would have ended up being way more expensive. called Dollar who did not care at all. ended up canceling and book with SIXT.

Avis laissé le mars 2019

avis de
10,0

Points positifs : Ferdi was very friendly and helpful. He made sure we had a comfortable experience and all the necessary information we needed. The car was clean and everything was great!

Avis laissé le mars 2019

avis de
6,0

Points positifs : The car was easy to find when picking up.

Points négatifs : I was manipulated into paying approximately 8x the quoted price for no good reason. This was effectively a scam. Dropoff was difficult with no guidance.

Avis laissé le févr. 2019

avis de
6,0

Points positifs : The car was in good condition and had navigation system

Points négatifs : 1. The website did not enable choosing winter tires and the orices doubled itself at the counter.I had no choice but to pay because I had to have winter tires, so the price I have payed is double the price I was told in the website. 2. Returning the car was difficult

Avis laissé le févr. 2019

avis de
3,6

Points positifs : The car was nice

Points négatifs : The pick up was not easy and they charges us double what we were supposed to pay to have winter tires. They were also not clear on instructions. The drop off was also very complicated and I have still not received any confirmation that the car has been delivered safely. Customer service has been poo

Avis laissé le févr. 2019

avis de
6,0

Points positifs : At first seemed easy, but gave us the wrong size car and wouldn't give us the car size we rented.

Avis laissé le janv. 2019

avis de
4,8

Wrong side of Geneva airport => no snow tires, no highway sticker

Points positifs : The car was comfortable and spacious enough.

Points négatifs : I never realized this was the French side of Geneva => had to walk all the way back and then the car wasn’t equiped with snow tires (additional cost of 35 swiss franks per day!). Also there was no sticker for the Swiss motorways => another additional cost. All off this was not clear when booking => I am not likely to use Kayak again

Avis laissé le janv. 2019

avis de

9,2

Points positifs : Picking up and dropping off went well.

Points négatifs : When I picked up the car, I inspected it and took pictures of various defects/dents which had not been recorded on the report that I received. I informed the company of the above to avoid charges. On the last day, one of the tires was completely flat from losing air; I had to stop at a gas station to inflate the tire; not convenient when you are trying to catch an airplane. I purchased an insurance online at the time I reserved the car. But when I picked up the car, I was told that I was not insured and I had to purchase an additional insurance. Somewhere along the way I was misled and I still don't fully understand the distinction between the two different insurances.

Avis laissé le nov. 2019

avis de
10,0

Points positifs : Ferdi was very friendly and helpful. He made sure we had a comfortable experience and all the necessary information we needed. The car was clean and everything was great!

Avis laissé le mars 2019

avis de

7,2

Points négatifs : No insurance included in the rental price - I had to pay another 100€ for insurance (which was not explained during the booking online)!

Avis laissé le juil. 2019

avis de

3,6

Points positifs : le prix est faux. Arrivé au comptoir à Genève, on m'explique que je dois rajouter 70€ pour baisser la franchise de 10,000€ à 1,000€ en cas d'accident. Le prix affiché sur internet est faux Vous êtes des voleurs

Points négatifs : arrêter d'escroquer à 2 balles vos clients.

Avis laissé le juin 2019

avis de
5,6

Points négatifs : there was no space to park the car and I had to drive to the airport to return it.

Avis laissé le mai 2019

avis de
2,0

Points positifs : Nothing

Points négatifs : Firstly, they didn't accept my credit card saying that it has an electronic use and Icannot pay the car with it. They just offered me to pay with my friend's card including us another tax because he was not the driver. Finally they offered us another car in other company. They couldn't solve the pro

Avis laissé le avr. 2019

avis de
2,0

Points négatifs : domestic flight was delayed and we missed flight to Geneva and arrived there a day later. Dollar could not hold the car and asked us to modify the reservation which would have ended up being way more expensive. called Dollar who did not care at all. ended up canceling and book with SIXT.

Avis laissé le mars 2019

avis de
6,0

Points positifs : The car was easy to find when picking up.

Points négatifs : I was manipulated into paying approximately 8x the quoted price for no good reason. This was effectively a scam. Dropoff was difficult with no guidance.

Avis laissé le févr. 2019

avis de
6,0

Points positifs : The car was in good condition and had navigation system

Points négatifs : 1. The website did not enable choosing winter tires and the orices doubled itself at the counter.I had no choice but to pay because I had to have winter tires, so the price I have payed is double the price I was told in the website. 2. Returning the car was difficult

Avis laissé le févr. 2019

avis de
3,6

Points positifs : The car was nice

Points négatifs : The pick up was not easy and they charges us double what we were supposed to pay to have winter tires. They were also not clear on instructions. The drop off was also very complicated and I have still not received any confirmation that the car has been delivered safely. Customer service has been poo

Avis laissé le févr. 2019

avis de
6,0

Points positifs : At first seemed easy, but gave us the wrong size car and wouldn't give us the car size we rented.

Avis laissé le janv. 2019

avis de
4,8

Wrong side of Geneva airport => no snow tires, no highway sticker

Points positifs : The car was comfortable and spacious enough.

Points négatifs : I never realized this was the French side of Geneva => had to walk all the way back and then the car wasn’t equiped with snow tires (additional cost of 35 swiss franks per day!). Also there was no sticker for the Swiss motorways => another additional cost. All off this was not clear when booking => I am not likely to use Kayak again

Avis laissé le janv. 2019

avis de

dès 51 €/jour

Classé n°4

Thrifty

7,1 Bien (2 743 avis)

3 succursales à Genève

╳

Avis sur Thrifty

Agences

Thrifty

Agences à Genève

60 Rue De Berne

+41 22 716 30 80

lundi	07:30 - 18:30
mardi	07:30 - 18:30
mercredi	07:30 - 18:30
jeudi	07:30 - 18:30
vendredi	07:30 - 18:30
samedi	07:30 - 17:00
dimanche	09:00 - 13:00 15:00 - 19:00

Geneva Airport Swiss Side

+41 22 717 80 40

lundi	07:00 - 23:30
mardi	07:00 - 23:30
mercredi	07:00 - 23:30
jeudi	07:00 - 23:30
vendredi	07:00 - 23:30
samedi	07:00 - 23:30
dimanche	07:00 - 23:30

Geneva Gare Cornavin

+41 22 716 19 90

lundi	07:30 - 21:00
mardi	07:30 - 21:00
mercredi	07:30 - 21:00
jeudi	07:30 - 21:00
vendredi	07:30 - 21:00
samedi	08:00 - 12:30 14:00 - 18:00
dimanche	09:00 - 13:00 15:00 - 19:00

Tous les avis de Thrifty

Avis de Thrifty à Genève

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

7,2

Points négatifs : The lady in the counter was not kind. Specifically the way she suggested that I don't have an insurance.

Avis laissé le mai 2019

avis de
2,0

Points positifs : Nothing

Points négatifs : Grubby battered car.

Avis laissé le mai 2019

avis de
8,8

No issues... Great.car!

Points positifs : The vehicle was fantastic, almost new and of very high quality for a reasonable price.

Points négatifs : It was rather difficult to contact Thrifty/Hertz to make changes...

Avis laissé le août 2018

avis de
2,0

It was a disaster!

Points positifs : You said it will cost 267 frank I end up paying 987 frank for different reasons. Some of it my fault but I wasn't expecting that at all and the website fee was completely misleading.

Avis laissé le juil. 2018

avis de
6,8

Challenges when collecting the rental car.

Points négatifs : The rental company didn't accept visa debit card. The rental was actually done by hertz. And from my experience hertz is very ridge and not friendly. I who'd prefer to know these things in advance.

Avis laissé le mars 2017

avis de
10,0

All went as planned and no surprises

Points positifs : I like to receive service that is expected

Avis laissé le févr. 2017

avis de
10,0

Amazing

Points positifs : Amazing client service and no hidden charges, the best

Avis laissé le janv. 2017

avis de
2,0

Terrible

Points négatifs : They didnt give me the car we ordered and we could not fit. They told me to rent another car for $1000

Avis laissé le janv. 2017

avis de
2,0

Acar rent in swiss

Points positifs : They are no direct try to get your money by any way they made the insurance 3 times value of car rent

Points négatifs : Bitter to rent car directe from agint car to be in safe side

Avis laissé le juil. 2016

avis de
10,0

Thrifty via Hertz

Points positifs : Great Mazda 2 brand new car.

Points négatifs : Thrifty desk at Geneva airport has essentially closed and you have to go direct to the parking lot, there the thrifty office is also closed so you have to go to hertz. The hertz guy in airport did not explain this at all. It almost seems that hertz staff feel 'put-out' by having to deal with thrifty customers.

Avis laissé le juil. 2016

avis de
6,0

Points négatifs : Charged another day for bringing the car an hour later

Avis laissé le juil. 2016

avis de
5,6

not the nicest customer service

Points positifs : The car I ended up with was decent.

Points négatifs : I had to pay significantly more for a larger car, when I had explicitly asked for a car above the compact size. Thrifty representative used scare tactics to try to include additional insurance.

Avis laissé le oct. 2015

avis de

8,8

No issues... Great.car!

Points positifs : The vehicle was fantastic, almost new and of very high quality for a reasonable price.

Points négatifs : It was rather difficult to contact Thrifty/Hertz to make changes...

Avis laissé le août 2018

avis de
10,0

All went as planned and no surprises

Points positifs : I like to receive service that is expected

Avis laissé le févr. 2017

avis de
10,0

Amazing

Points positifs : Amazing client service and no hidden charges, the best

Avis laissé le janv. 2017

avis de
10,0

Thrifty via Hertz

Points positifs : Great Mazda 2 brand new car.

Points négatifs : Thrifty desk at Geneva airport has essentially closed and you have to go direct to the parking lot, there the thrifty office is also closed so you have to go to hertz. The hertz guy in airport did not explain this at all. It almost seems that hertz staff feel 'put-out' by having to deal with thrifty customers.

Avis laissé le juil. 2016

avis de

7,2

Points négatifs : The lady in the counter was not kind. Specifically the way she suggested that I don't have an insurance.

Avis laissé le mai 2019

avis de
6,8

Challenges when collecting the rental car.

Points négatifs : The rental company didn't accept visa debit card. The rental was actually done by hertz. And from my experience hertz is very ridge and not friendly. I who'd prefer to know these things in advance.

Avis laissé le mars 2017

avis de

2,0

Points positifs : Nothing

Points négatifs : Grubby battered car.

Avis laissé le mai 2019

avis de
2,0

It was a disaster!

Points positifs : You said it will cost 267 frank I end up paying 987 frank for different reasons. Some of it my fault but I wasn't expecting that at all and the website fee was completely misleading.

Avis laissé le juil. 2018

avis de
2,0

Terrible

Points négatifs : They didnt give me the car we ordered and we could not fit. They told me to rent another car for $1000

Avis laissé le janv. 2017

avis de
2,0

Acar rent in swiss

Points positifs : They are no direct try to get your money by any way they made the insurance 3 times value of car rent

Points négatifs : Bitter to rent car directe from agint car to be in safe side

Avis laissé le juil. 2016

avis de
6,0

Points négatifs : Charged another day for bringing the car an hour later

Avis laissé le juil. 2016

avis de
5,6

not the nicest customer service

Points positifs : The car I ended up with was decent.

Points négatifs : I had to pay significantly more for a larger car, when I had explicitly asked for a car above the compact size. Thrifty representative used scare tactics to try to include additional insurance.

Avis laissé le oct. 2015

avis de

dès 24 €/jour

Classé n°5

Europcar

La plus populaire

7,6 Bien (365 avis)

3 succursales à Genève

╳

Avis sur Europcar

Agences

Europcar

Agences à Genève

Avenue Louis Casai 27

+41 22 796 44 28

Cointrin Airport (swiss Side)

+41 22 717 81 10

Rue De Lausanne 37

+41 22 909 69 90

Tous les avis de Europcar

Avis de Europcar à Genève

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

9,6

Points positifs : Yes

Points négatifs : Better tools to wipe away snow

Avis laissé le janv. 2019

avis de
10,0

Another good rental

Points positifs : The car was well prepared and had no faults of any kind, and the price was competitive.

Points négatifs : It would be helpful to tell drivers to enter Building 51 in the far right lane to get to the drop off zone. There are signs, but a reminder from Europcar would be helpful.

Avis laissé le août 2018

avis de
9,6

Points positifs : We had a nice upgrade and they gave us a brand new car. Help behind the desk was very friendly. Due to late arrival desk would have been closed but was still open.

Avis laissé le janv. 2018

avis de
9,6

great experience

Points positifs : service & car

Points négatifs : to get in insurance the rental rate would have doubled. so I accepted a 25000 deductible. This is a bit unusual.

Avis laissé le août 2017

avis de
9,2

Points négatifs : في مطار جنيف القسم السويسري فيه موظف مغربي انتبهوا منه لو عرض عليكم عروض صراحة حرامي ونصااااااب بقووة الحرامي الكلب اعطاني سيارة بنزين غير الديزل والديزل أوفر الحرامي الكلب اعطاني سيارة مو سيارة اللي انا طالبها بالبوكينغ بمساحة اكبر ويقول افضل من اللي انت حاجزها طلعت سيارة اقل حجماً وللمعلومية هالكلام على سيارتين مو سيارة واحدة صحيح نفس السعر لكن مو نفس المساحة للشنط حسبي الله وفقكم الرحمن

Avis laissé le juil. 2017

avis de
8,8

Good car, lowest price at last minute

Points positifs : We decided to rent a car at the last minute, there wee very few cars avaialable. Our car was nearly 600 Euro for 1 week, much more than we expected, but still nearly 100 Euro less than the next company and 200 Euro less than Hertz. The drop-off was strange, no one gave me any paperwork but hopefully that will be OK.

Points négatifs : The people at the car return were not very professional, kept talking to one another and ignored me for some time. They didn't give me any paper that certified that I returned the car. In retrospect, I should have insisted that they give me a receipt.

Avis laissé le juil. 2017

avis de
5,6

Change of car type

Points positifs : Quick service

Points négatifs : The pushing of the reception employee to upgrade to a higher car for almost 50% extra on my reserved class . When I rejected ... he told me the car I requested in not ready and will give you a bigger and higher class car for the same price . Later I found that he gave me lower class car which can not be compared at all with the one I paid for ..

Avis laissé le mars 2017

avis de
8,0

Good Service

Points positifs : Good customer service.

Points négatifs : Initially the car allocated was not suitable for 5 adults with luggage.

Avis laissé le janv. 2017

avis de
10,0

Good experience

Points positifs : New cars alowas offer

Avis laissé le nov. 2016

avis de
10,0

Points positifs : Excellent Car, perfect for what we needed.

Points négatifs : Long queue at pickup with only one poor chap dealing with us all. Surely if Europcar know there are 20+ people arriving off a flight at 9pm with pre-booked cars they can get some assistance to their desk?

Avis laissé le juin 2016

avis de
9,6

Points positifs : Oui

Points négatifs : Meilleurs outils pour essuyer la neige

Avis laissé le janv. 2019

avis de
10,0

Un autre bon prix de location

Points positifs : La voiture était bien préparée et n'avait aucun défaut, et le prix était compétitif.

Points négatifs : Il serait utile de dire aux conducteurs d'entrer dans le bâtiment 51 dans la voie d'extrême droite pour se rendre dans la zone de dépôt. Il y a des panneaux, mais un rappel d'Europcar serait utile.

Avis laissé le août 2018

avis de

9,6

Points positifs : Yes

Points négatifs : Better tools to wipe away snow

Avis laissé le janv. 2019

avis de
10,0

Another good rental

Points positifs : The car was well prepared and had no faults of any kind, and the price was competitive.

Points négatifs : It would be helpful to tell drivers to enter Building 51 in the far right lane to get to the drop off zone. There are signs, but a reminder from Europcar would be helpful.

Avis laissé le août 2018

avis de
9,6

Points positifs : We had a nice upgrade and they gave us a brand new car. Help behind the desk was very friendly. Due to late arrival desk would have been closed but was still open.

Avis laissé le janv. 2018

avis de
9,6

great experience

Points positifs : service & car

Points négatifs : to get in insurance the rental rate would have doubled. so I accepted a 25000 deductible. This is a bit unusual.

Avis laissé le août 2017

avis de
9,2

Points négatifs : في مطار جنيف القسم السويسري فيه موظف مغربي انتبهوا منه لو عرض عليكم عروض صراحة حرامي ونصااااااب بقووة الحرامي الكلب اعطاني سيارة بنزين غير الديزل والديزل أوفر الحرامي الكلب اعطاني سيارة مو سيارة اللي انا طالبها بالبوكينغ بمساحة اكبر ويقول افضل من اللي انت حاجزها طلعت سيارة اقل حجماً وللمعلومية هالكلام على سيارتين مو سيارة واحدة صحيح نفس السعر لكن مو نفس المساحة للشنط حسبي الله وفقكم الرحمن

Avis laissé le juil. 2017

avis de
8,8

Good car, lowest price at last minute

Points positifs : We decided to rent a car at the last minute, there wee very few cars avaialable. Our car was nearly 600 Euro for 1 week, much more than we expected, but still nearly 100 Euro less than the next company and 200 Euro less than Hertz. The drop-off was strange, no one gave me any paperwork but hopefully that will be OK.

Points négatifs : The people at the car return were not very professional, kept talking to one another and ignored me for some time. They didn't give me any paper that certified that I returned the car. In retrospect, I should have insisted that they give me a receipt.

Avis laissé le juil. 2017

avis de
10,0

Good experience

Points positifs : New cars alowas offer

Avis laissé le nov. 2016

avis de
10,0

Points positifs : Excellent Car, perfect for what we needed.

Points négatifs : Long queue at pickup with only one poor chap dealing with us all. Surely if Europcar know there are 20+ people arriving off a flight at 9pm with pre-booked cars they can get some assistance to their desk?

Avis laissé le juin 2016

avis de
9,6

Points positifs : Oui

Points négatifs : Meilleurs outils pour essuyer la neige

Avis laissé le janv. 2019

avis de
10,0

Un autre bon prix de location

Points positifs : La voiture était bien préparée et n'avait aucun défaut, et le prix était compétitif.

Points négatifs : Il serait utile de dire aux conducteurs d'entrer dans le bâtiment 51 dans la voie d'extrême droite pour se rendre dans la zone de dépôt. Il y a des panneaux, mais un rappel d'Europcar serait utile.

Avis laissé le août 2018

avis de

8,0

Good Service

Points positifs : Good customer service.

Points négatifs : Initially the car allocated was not suitable for 5 adults with luggage.

Avis laissé le janv. 2017

avis de

5,6

Change of car type

Points positifs : Quick service

Points négatifs : The pushing of the reception employee to upgrade to a higher car for almost 50% extra on my reserved class . When I rejected ... he told me the car I requested in not ready and will give you a bigger and higher class car for the same price . Later I found that he gave me lower class car which can not be compared at all with the one I paid for ..

Avis laissé le mars 2017

avis de

dès 32 €/jour

Classé n°6

Budget

10,0 Excellent (1 avis)

2 succursales à Genève

╳

Avis sur Budget

Agences

Budget

Agences à Genève

Geneva Airport Swiss Side

lundi	06:30 - 23:30
mardi	06:30 - 23:30
mercredi	06:30 - 23:30
jeudi	06:30 - 23:30
vendredi	06:30 - 23:30
samedi	06:30 - 23:30
dimanche	06:30 - 23:30

Rue De Lausanne 44

lundi	07:30 - 19:00
mardi	07:30 - 19:00
mercredi	07:30 - 19:00
jeudi	07:30 - 19:00
vendredi	07:30 - 19:00
samedi	07:30 - 12:30 13:30 - 16:00
dimanche

Note générale

7.8
Propreté

8.8
Confort

8.0
Prise en charge/retour

7.6
Rapport qualité/prix

7.6

Avis récents

10,0 Excellent

4 avr. 2016

Personnel serviable et gentil

Points positifs : Confiance et service

dès 36 €/jour

Classé n°7

Alamo

8,0 Excellent (24 avis)

1 succursale à Genève

╳

Avis sur Alamo

Agences

Alamo

Agences à Genève

Geneva Airport Swiss Side

+41 84 844 55 22

lundi	06:30 - 23:30
mardi	06:30 - 23:30
mercredi	06:30 - 23:30
jeudi	06:30 - 23:30
vendredi	06:30 - 23:30
samedi	06:30 - 23:30
dimanche	06:30 - 23:30

Tous les avis de Alamo

Avis de Alamo à Genève

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

10,0

Points positifs : Staff was excellent and Gregory was super helpful with directions, etc. Customer service was the best.

Avis laissé le déc. 2019

avis de
5,6

Points négatifs : There apparently is a French and Swiss side to the airport with car rentals at both places. The French side is smaller with less car but maybe a better deal. I rented a small suv because I was going skiing. They did not have that car but they “upgraded” me two classes to a luxury wagon without AWd. It worked for this trip but was not what I wanted. Also, the road signs and gps are not clear how to get back to the French side. We almost missed our plane. Found it by accident and not following what the signs would indicate

Avis laissé le déc. 2019

avis de
10,0

Points positifs : Friendly stuff and very nice and clean car. No issues for my entire trip.

Points négatifs : Cant think of anything at the monent

Avis laissé le oct. 2019

avis de
7,6

Points positifs : Staff generally friendly. Super fast drop-off.

Points négatifs : Difficulty at pick-up. Required to provide a flight number although leaving in the region. There was no mention of this anywhere on kayak's or wisecars' website through which the car was booked.

Avis laissé le sept. 2019

avis de
10,0

Points positifs : Staff was super friendly, pleasant and accommodating. Our car was slightly too small, they went out of their way to find us another one that was big enough. Will definitely go back there next time!

Avis laissé le juil. 2019

avis de
9,6

Points positifs : Drop off was very convenient. Car was very clean.

Points négatifs : Pick up inspection made us feel like we would be responsible for bugs on the windshield (not literally, but that was the impression. Overkill).

Avis laissé le juil. 2019

avis de
9,2

Very nice staff, good car

Points positifs : The staff was very friendly and helpfull ( Claire and Maktum in Geneve!). It was not clear to me that my reservation would be ended after two hours after pick-up time. So there was no car reservated anymore. Both Claire and Maktum were very helpfull in finding a similar car. It took a while because of some technical problems with the first choice, but after all it was a very comfortable and reliable car.

Points négatifs : The fact that my reservation was not extended till my plane has arrived, but I didn't know that that should heve been indicated or phoned in advance.

Avis laissé le déc. 2018

avis de
9,6

Great company and service

Points positifs : Representatives were super helpful and professional. Accommodating and knowledgeable.

Points négatifs : Returning the car to the French side of the Geneva airport was a nightmare. We landed on the Swiss side and missed our flight. Our problem not the company.

Avis laissé le nov. 2018

avis de
2,0

Website sent our reservation to the wrong company.

Points négatifs : The Alamo company recognized the website made the error - but would not honor our reservation and told us we had to talk to the website company - it was not their problem

Avis laissé le oct. 2018

avis de
6,8

Points positifs : Nice car for the money

Points négatifs : They tried to make me buy unneeded insurance and I had to get the manager on the phone before they will let me take the car.

Avis laissé le oct. 2018

avis de
5,2

Bad service, good car and value for money

Points positifs : The car and price

Points négatifs : Location in the French side although was supposed to be in Swiss. We had to buy the Swiss highway pass. Couldn’t contact the company to inform about our flight delay and they cancelled our reservation.

Avis laissé le sept. 2018

avis de
8,8

Crazy drop off at Geneva French side

Points positifs : Good price. Got upgraded to great car,

Points négatifs : Pickup awkward. Had to go through French customs to get car on French side of Geneva Airport. Drop off insane- route confusing and badly marked, even Google Msps and Waze had trouble with it. Had to wait around 15 minutes for representative to come to drop off area and check out car.

Avis laissé le août 2018

avis de

10,0

Points positifs : Staff was excellent and Gregory was super helpful with directions, etc. Customer service was the best.

Avis laissé le déc. 2019

avis de
10,0

Points positifs : Friendly stuff and very nice and clean car. No issues for my entire trip.

Points négatifs : Cant think of anything at the monent

Avis laissé le oct. 2019

avis de
10,0

Points positifs : Staff was super friendly, pleasant and accommodating. Our car was slightly too small, they went out of their way to find us another one that was big enough. Will definitely go back there next time!

Avis laissé le juil. 2019

avis de
9,6

Points positifs : Drop off was very convenient. Car was very clean.

Points négatifs : Pick up inspection made us feel like we would be responsible for bugs on the windshield (not literally, but that was the impression. Overkill).

Avis laissé le juil. 2019

avis de
9,2

Very nice staff, good car

Points positifs : The staff was very friendly and helpfull ( Claire and Maktum in Geneve!). It was not clear to me that my reservation would be ended after two hours after pick-up time. So there was no car reservated anymore. Both Claire and Maktum were very helpfull in finding a similar car. It took a while because of some technical problems with the first choice, but after all it was a very comfortable and reliable car.

Points négatifs : The fact that my reservation was not extended till my plane has arrived, but I didn't know that that should heve been indicated or phoned in advance.

Avis laissé le déc. 2018

avis de
9,6

Great company and service

Points positifs : Representatives were super helpful and professional. Accommodating and knowledgeable.

Points négatifs : Returning the car to the French side of the Geneva airport was a nightmare. We landed on the Swiss side and missed our flight. Our problem not the company.

Avis laissé le nov. 2018

avis de
8,8

Crazy drop off at Geneva French side

Points positifs : Good price. Got upgraded to great car,

Points négatifs : Pickup awkward. Had to go through French customs to get car on French side of Geneva Airport. Drop off insane- route confusing and badly marked, even Google Msps and Waze had trouble with it. Had to wait around 15 minutes for representative to come to drop off area and check out car.

Avis laissé le août 2018

avis de

7,6

Points positifs : Staff generally friendly. Super fast drop-off.

Points négatifs : Difficulty at pick-up. Required to provide a flight number although leaving in the region. There was no mention of this anywhere on kayak's or wisecars' website through which the car was booked.

Avis laissé le sept. 2019

avis de
6,8

Points positifs : Nice car for the money

Points négatifs : They tried to make me buy unneeded insurance and I had to get the manager on the phone before they will let me take the car.

Avis laissé le oct. 2018

avis de

5,6

Points négatifs : There apparently is a French and Swiss side to the airport with car rentals at both places. The French side is smaller with less car but maybe a better deal. I rented a small suv because I was going skiing. They did not have that car but they “upgraded” me two classes to a luxury wagon without AWd. It worked for this trip but was not what I wanted. Also, the road signs and gps are not clear how to get back to the French side. We almost missed our plane. Found it by accident and not following what the signs would indicate

Avis laissé le déc. 2019

avis de
2,0

Website sent our reservation to the wrong company.

Points négatifs : The Alamo company recognized the website made the error - but would not honor our reservation and told us we had to talk to the website company - it was not their problem

Avis laissé le oct. 2018

avis de
5,2

Bad service, good car and value for money

Points positifs : The car and price

Points négatifs : Location in the French side although was supposed to be in Swiss. We had to buy the Swiss highway pass. Couldn’t contact the company to inform about our flight delay and they cancelled our reservation.

Avis laissé le sept. 2018

avis de

dès 41 €/jour

Classé n°8

Unirent

4,8 Correct (2 avis)

2 succursales à Genève

╳

Avis sur Unirent

Agences

Unirent

Agences à Genève

COINTRIN AIRPORT (SWISS SIDE) BP 248

022 717 81 10

Rue de Lausanne 37

+41 22 909 69 90

Tous les avis de Unirent

Avis de Unirent à Genève

Commentaires récents

Tous les avis
Positifs
Neutres
Négatifs

2,0

Points positifs : It was a competitive price

Points négatifs : I had to cancel mu booking in the end as Unirent could not provide a car with a EU number plate on, as per latest regulations.

Avis laissé le avr. 2017

avis de

2,0

Points positifs : It was a competitive price

Points négatifs : I had to cancel mu booking in the end as Unirent could not provide a car with a EU number plate on, as per latest regulations.

Avis laissé le avr. 2017

avis de

Sunnycars

5 succursales à Genève

╳

Agences

Sunnycars

Agences à Genève

60 Rue de Berne

Aeroport International De Geneva

Arrival Hall (French Side)

Gare de Geneve Cornavin

Rue de Lausanne 37

dès 12 €/jour

keddy by Europcar

La moins chère

3 succursales à Genève

╳

Agences

keddy by Europcar

Agences à Genève

Avenue Louis Casai 27

Ch.j.-Ph-De-Sauvage 44-46, Chatelaine

+41 22 970 37 67

Rue De Lausanne 37

dès 40 €/jour

Sixt

3 succursales à Genève

╳

Agences

Sixt

Agences à Genève

Desk Arrival Hall, C.P.781

+41 84 888 44 44

lundi	07:00 - 23:30
mardi	07:00 - 23:30
mercredi	07:00 - 23:30
jeudi	07:00 - 23:30
vendredi	07:00 - 23:30
samedi	07:00 - 23:30
dimanche	07:00 - 23:30

Route de Vernier 138

+41 22 723 23 47

lundi	08:00 - 12:00 14:00 - 18:30
mardi	08:00 - 12:00 14:00 - 18:30
mercredi	08:00 - 12:00 14:00 - 18:30
jeudi	08:00 - 12:00 14:00 - 18:30
vendredi	08:00 - 12:00 14:00 - 18:30
samedi	08:00 - 12:00
dimanche

Rue de Monthoux 2

+41 22 908 04 60

lundi	07:30 - 19:00
mardi	07:30 - 19:00
mercredi	07:30 - 19:00
jeudi	07:30 - 19:00
vendredi	07:30 - 19:00
samedi	07:30 - 14:00
dimanche	08:00 - 12:00

Edel & Stark

2 succursales à Genève

╳

Agences

Edel & Stark

Agences à Genève

Cointrin Airport (swiss Side) Bp 248

+41 62 295 15 15

Geneva City

+41 62 295 15 15

Elite Rent A Car

2 succursales à Genève

╳

Agences

Elite Rent A Car

Agences à Genève

Geneva Airport Swiss Side

Geneva Delivery Center

dès 32 €/jour

FLIZZR

2 succursales à Genève

╳

Agences

FLIZZR

Agences à Genève

Ap De Geneve Cointrin Sect(F), Bp 123

Cointrin Airport (swiss Side) Bp 248

+41 84 825 00 10

King Rent Exclusive Services

2 succursales à Genève

╳

Agences

King Rent Exclusive Services

Agences à Genève

Boulevard du Pont d'Arve 28

+41 33 533 35 33

Cointrin Airport (swiss Side) Bp 248

+41 33 533 35 33

Nomadcar

2 succursales à Genève

╳

Agences

Nomadcar

Agences à Genève

Geneva Airport

+41 21 588 13 21

Geneva Railway Station

+41 21 588 13 21

YourRent

2 succursales à Genève

╳

Agences

YourRent

Agences à Genève

Geneva Airport Swiss Side

Geneva Railway Station

City Auto Rent

1 succursale à Genève

╳

Agences

City Auto Rent

Agences à Genève

Geneva Airport

Economy Rent a Car

1 succursale à Genève

╳

Agences

Economy Rent a Car

Agences à Genève

Route de L Aeroport 21

+41 21 964 50 00

dès 33 €/jour

Geneva Rental Cars

1 succursale à Genève

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Geneva Rental Cars

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