Commentaires récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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5,2
Could do better
Points positifs : Good value for money. Drop off was smooth and quick.
Points négatifs : New procedure with foreign drivers license. Cars were smelly and wet inside.
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6,0
Points négatifs : We had a problem with our rental car. We were about 3 hrs from the pick up location. We called and were told a replacement car would arrive within 3 hrs. It was 6 hours later when the car finally arrived, effectively taking an entire day from our vacation. We were not very happy about it.
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5,2
Extremely slow service
Points négatifs : It took nearly an hour to get my car. In exchange, I asked for my return time to be extended by an hour. Dollar resisted but finally agreed to an additional 30 minutes.
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8,0
Good deal
Points positifs : Courtesy
Points négatifs : No automatic car were available
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2,0
IF YOU WANT TO WASTE TIME AND SPIN YOUR WHEELS, TH
Points positifs : Never again !! No information on car rented -- surprise stick shift!! No billing statement on car return -- multiple emails to get that. Unwanted charges to my bill NOT removed!! More emails... more phone calls.... no results!!
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7,2
Pickup
Points négatifs : Extremely slow and tedious, took 3/4 hour
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2,0
Dollar did not even have the car for me
Points négatifs : We arrived at the Dollar and were made to wait for about 45 minutes as some other customer ahead of us was facing some difficulty. Eventually when we did get to the agent, we were told that they had no car to offer us. Finally after a lot of arguments they offered us a company car - which was of no use given that we are a family of 4 with 5 bags. Despite much requesting, the agent simply refused to listen to us and was most rude in his dealings. He was blunt enough to tell us "I don't have a car for you so you can do whatever you like". Hence, I wish to understand what are the consequences of such an event including the fact that I have also been charged for insurance for a vehicle that I never received and was also put through much inconvenience
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8,0
Points positifs : Fast and efficient service.
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5,2
Pourrait faire mieux
Points positifs : Bon rapport qualité-prix. La goutte était lisse et rapide.
Points négatifs : Nouvelle procédure avec permis de conduire étranger. Les voitures étaient sales et mouillées à l'intérieur.
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6,0
Points négatifs : Nous avons eu un problème avec notre voiture de location. Nous étions environ 3 heures de l'emplacement de ramassage. On nous a appelé et on nous a dit qu'une voiture de remplacement arriverait dans les 3 heures. Il était 6 heures plus tard quand la voiture est enfin arrivée, prenant effectivement toute la journée de nos vacances. Nous n'avons pas été très contents.
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5,2
Service extrêmement lent
Points négatifs : Il a fallu près d'une heure pour prendre ma voiture. En échange, j'ai demandé que mon temps de retour soit prolongé d'une heure. Le dollar a résisté, mais a finalement accepté 30 minutes supplémentaires.
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2,0
Si vous voulez garder votre temps et votre tête-ro
Points positifs : Plus jamais!! Information sur les alentours il n'y a pas de voitures louées surprise, tenez-vous en passer! Il n'y a pas la déclaration relative aux voitures retour (plusieurs emails. Bienvenus à payer la facture non enlevé !! Emails ... plus les appels téléphoniques locaux, non !
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5,2
Could do better
Points positifs : Good value for money. Drop off was smooth and quick.
Points négatifs : New procedure with foreign drivers license. Cars were smelly and wet inside.
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6,0
Points négatifs : We had a problem with our rental car. We were about 3 hrs from the pick up location. We called and were told a replacement car would arrive within 3 hrs. It was 6 hours later when the car finally arrived, effectively taking an entire day from our vacation. We were not very happy about it.
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5,2
Extremely slow service
Points négatifs : It took nearly an hour to get my car. In exchange, I asked for my return time to be extended by an hour. Dollar resisted but finally agreed to an additional 30 minutes.
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2,0
IF YOU WANT TO WASTE TIME AND SPIN YOUR WHEELS, TH
Points positifs : Never again !! No information on car rented -- surprise stick shift!! No billing statement on car return -- multiple emails to get that. Unwanted charges to my bill NOT removed!! More emails... more phone calls.... no results!!
avis de
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2,0
Dollar did not even have the car for me
Points négatifs : We arrived at the Dollar and were made to wait for about 45 minutes as some other customer ahead of us was facing some difficulty. Eventually when we did get to the agent, we were told that they had no car to offer us. Finally after a lot of arguments they offered us a company car - which was of no use given that we are a family of 4 with 5 bags. Despite much requesting, the agent simply refused to listen to us and was most rude in his dealings. He was blunt enough to tell us "I don't have a car for you so you can do whatever you like". Hence, I wish to understand what are the consequences of such an event including the fact that I have also been charged for insurance for a vehicle that I never received and was also put through much inconvenience
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5,2
Pourrait faire mieux
Points positifs : Bon rapport qualité-prix. La goutte était lisse et rapide.
Points négatifs : Nouvelle procédure avec permis de conduire étranger. Les voitures étaient sales et mouillées à l'intérieur.
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6,0
Points négatifs : Nous avons eu un problème avec notre voiture de location. Nous étions environ 3 heures de l'emplacement de ramassage. On nous a appelé et on nous a dit qu'une voiture de remplacement arriverait dans les 3 heures. Il était 6 heures plus tard quand la voiture est enfin arrivée, prenant effectivement toute la journée de nos vacances. Nous n'avons pas été très contents.
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5,2
Service extrêmement lent
Points négatifs : Il a fallu près d'une heure pour prendre ma voiture. En échange, j'ai demandé que mon temps de retour soit prolongé d'une heure. Le dollar a résisté, mais a finalement accepté 30 minutes supplémentaires.
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2,0
Si vous voulez garder votre temps et votre tête-ro
Points positifs : Plus jamais!! Information sur les alentours il n'y a pas de voitures louées surprise, tenez-vous en passer! Il n'y a pas la déclaration relative aux voitures retour (plusieurs emails. Bienvenus à payer la facture non enlevé !! Emails ... plus les appels téléphoniques locaux, non !
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