Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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6,0
Points positifs : When I got to the airport to pick up my rental I was told that they may not have a car. Spite of the fact that I had a reservation. Nevertheless, they found me a vehicle.
Points négatifs : When I got to the airport to pick up my rental I was told that they may not have a car. Spite of the fact that I had a reservation. Nevertheless, they found me a vehicle.
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10,0
Great and timely service
Points positifs : Staff friendliness, clean and comfortable cars/suv's.
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10,0
Points positifs : All went well and service was good
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10,0
Points positifs : Very helpful
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2,0
Overbooked
Points négatifs : Did not have any cars to rent upon arrival to airport to honor my reservation. They were overbooked and did not offer any solutions to problem.
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6,0
Points positifs : Service was good
Points négatifs : the Gas was half full / service light was popping up. brought to the notice of the staff and got him comment these on the paper. Nevertheless he wanted me to drive the car with the service light was on!!
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10,0
Liked all
Points positifs : Customer service
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2,0
No car
Points positifs : Nothing
Points négatifs : Upon arriving at the Alamo counterat Lafayette regional there was a sign that said 'no cars available'. I waited for the clerk to surface thinking since I had a reservation they would have one left. She told me that all cars were gone. I asked her what the purpose of. Reservation was if there was. no car upon my arrival. She said I could take a cab and request reimbursement I then had to rent a Ford Focus for $63/ per day from a competitor
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10,0
Great rental experience with Alamo at Lafayette, L
Points positifs : The customer service associates were polite, fun and very helpful. The Infiniti Q50 was a pleasure to drive. I may buy one !! Thanks Alamo !
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8,0
Points positifs : I experienced total loss with the flood in Louisiana, including 2 cars. Insurance is moving along incredibly slowly and apparently there was not rental included in our coverage. Therefore, I have to pay for everything myself. As a Realtor, a care us essential! While I will eventually be able to write it on taxes as a business expense I STILL have to pay for it. Not sure why no one seems to get that part! The affordability of the car and it's overall good condition is the KEY to my survival as a mom if busy children and an REALTOR trying to provide for my family.
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4,0
Parked in the wrong spot
Points négatifs : The vehicle was not in the space they told me.
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2,0
Points négatifs : My reservation meant nothing. I was turned away at the desk because they wouldn't accept the card that was used to make the reservation. Massive and costly inconvenience.
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10,0
Great and timely service
Points positifs : Staff friendliness, clean and comfortable cars/suv's.
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10,0
Points positifs : All went well and service was good
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10,0
Points positifs : Very helpful
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10,0
Liked all
Points positifs : Customer service
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10,0
Great rental experience with Alamo at Lafayette, L
Points positifs : The customer service associates were polite, fun and very helpful. The Infiniti Q50 was a pleasure to drive. I may buy one !! Thanks Alamo !
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6,0
Points positifs : When I got to the airport to pick up my rental I was told that they may not have a car. Spite of the fact that I had a reservation. Nevertheless, they found me a vehicle.
Points négatifs : When I got to the airport to pick up my rental I was told that they may not have a car. Spite of the fact that I had a reservation. Nevertheless, they found me a vehicle.
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2,0
Overbooked
Points négatifs : Did not have any cars to rent upon arrival to airport to honor my reservation. They were overbooked and did not offer any solutions to problem.
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6,0
Points positifs : Service was good
Points négatifs : the Gas was half full / service light was popping up. brought to the notice of the staff and got him comment these on the paper. Nevertheless he wanted me to drive the car with the service light was on!!
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2,0
No car
Points positifs : Nothing
Points négatifs : Upon arriving at the Alamo counterat Lafayette regional there was a sign that said 'no cars available'. I waited for the clerk to surface thinking since I had a reservation they would have one left. She told me that all cars were gone. I asked her what the purpose of. Reservation was if there was. no car upon my arrival. She said I could take a cab and request reimbursement I then had to rent a Ford Focus for $63/ per day from a competitor
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4,0
Parked in the wrong spot
Points négatifs : The vehicle was not in the space they told me.
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2,0
Points négatifs : My reservation meant nothing. I was turned away at the desk because they wouldn't accept the card that was used to make the reservation. Massive and costly inconvenience.
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