Commentaires récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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8,4
Points positifs : Friendly but busy. didn't explain I needed to fill up before returning
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10,0
Points négatifs : Nothing.
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8,0
OKAY
Points positifs : the car was clean and Ms. Webb was pleasant to deal with.
Points négatifs : I was early and was told to go wait until the scheduled time.
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10,0
Points positifs : Great service, quick and met all my needs and questions. Saved $200 over other large car rental companies.
Points négatifs : It was cold.
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10,0
Points positifs : Nice car, friendly staff, quick service
Points négatifs : Not applicable
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10,0
Points positifs : I liked that since they got to choose the car I would have, they asked me what I drove at home and gave me the same car.
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9,6
Great customer service!
Points positifs : At both locations the customer service was fantastic. Very respectful and friendly. Thank you!
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2,0
Only Credit Card?
Points négatifs : I wasn't aware that you needed a credit card to rent a car. I don't rent cars very often and I've been in Japan the last 3 years so I couldn't tell you the last time I rented a car, but I used debit in the past. When I got to the counter and found out that I couldn't get my rental to drive across country to visit family, I had to go through another place and it ended up costing me 3 times the amount. Was very frustrating.
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10,0
Excellent!
Points positifs : Great check-in service, they had everything ready for me when I arrived, very fast, good explanations, clean ride (inside and out) and just overall great experience.
Points négatifs : The brakes squeaked on the pickup I rented, but that wasn't a big deal... just a minor annoyance.
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7,2
Hard sell not appealing
Points positifs : Vehicle was clean and full of gas. No issues with vehicle.
Points négatifs : The hard sell to purchase the insurance gets old. I rent quite a few vehicles and do not need to purchase the coverage. They go on and on about how you need it.
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10,0
Enterprise out did themselves!
Points positifs : Very inexpensive, especially for a 1-way rental. Gave me a 4-wheel drive SUV as an upgrade for free due to snowy weather & bad roads. Great customer service!
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9,6
Easy dropoff
Points positifs : The droopy was fast and painless.
Points négatifs : The billing receipt was confusing.
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10,0
Points négatifs : Nothing.
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10,0
Points positifs : Great service, quick and met all my needs and questions. Saved $200 over other large car rental companies.
Points négatifs : It was cold.
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10,0
Points positifs : Nice car, friendly staff, quick service
Points négatifs : Not applicable
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10,0
Points positifs : I liked that since they got to choose the car I would have, they asked me what I drove at home and gave me the same car.
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9,6
Great customer service!
Points positifs : At both locations the customer service was fantastic. Very respectful and friendly. Thank you!
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10,0
Excellent!
Points positifs : Great check-in service, they had everything ready for me when I arrived, very fast, good explanations, clean ride (inside and out) and just overall great experience.
Points négatifs : The brakes squeaked on the pickup I rented, but that wasn't a big deal... just a minor annoyance.
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10,0
Enterprise out did themselves!
Points positifs : Very inexpensive, especially for a 1-way rental. Gave me a 4-wheel drive SUV as an upgrade for free due to snowy weather & bad roads. Great customer service!
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9,6
Easy dropoff
Points positifs : The droopy was fast and painless.
Points négatifs : The billing receipt was confusing.
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8,4
Points positifs : Friendly but busy. didn't explain I needed to fill up before returning
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8,0
OKAY
Points positifs : the car was clean and Ms. Webb was pleasant to deal with.
Points négatifs : I was early and was told to go wait until the scheduled time.
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7,2
Hard sell not appealing
Points positifs : Vehicle was clean and full of gas. No issues with vehicle.
Points négatifs : The hard sell to purchase the insurance gets old. I rent quite a few vehicles and do not need to purchase the coverage. They go on and on about how you need it.
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