Points positifs : NO!
Points négatifs : HAVE SOME CARS TO RENT !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Points positifs : Never had a chance to enjoy the car
Points négatifs : Even though I had a reservation there we no cars available. I was forced to take an Uber from Chattanooga to Atlanta.
Points positifs : Nothing, I had to wait 30 minutes on a car. I had reserved my car 24 hours before, only to be told when I got there that they were still cleaning card because they had had a run on cars. If I'm not reserving my car to have it ready when I get there, then why am I reserving a car at all. Why do walk of customers get first preference?
Points négatifs : Within 3 hours of renting the car I called the 800 number with a problem. They told me the nearest airport to me did not have any cars available, but another airport that was on my way did. I was told I was reserve the car for the next day and could pick it up at 1 pm. I arrive to the airport at 1:30 p.m. to be told there were no cars and if I check my car and she would be giving me the same car. When told I had had a car reserved the day before, she told me I don't know I don't care we don't have no cars. I said the car is unsafe to drive, she said we don't have no cars.
Points positifs : The drop off was super easy
Points négatifs : All was well
Points positifs : The drop off was great, however, the pickup was awful. When I went to pickup the car ON TIME, the agent was not receptive. I told him I have a premium rental booked but he gave me a economy and said I had to pay the same price. I don’t understand how that works - why would I pay MORE for something that is LESS when I reserved it 4 weeks in advance? Moreover, he handed me the keys and said i don’t know where the car is, use the alarm to find it. It was 99 degrees outside in a huge lot. Completely unacceptable and just RUDE.
Points négatifs : The pick up and Alamo should promise the same class of car if reserved in advance.
Points positifs : Drop off was quick and easy. Pick up was a little difficult as I had ordered car through my Costco account but was using my husband CC to pay for it. They would not let me do so without the car being in his name. Also he had to have to forms of ID with one of them not being a credit/debit card.
Points négatifs : Pick up was a little difficult as I had ordered car through my Costco account but was using my husband CC to pay for it. They would not let me do so without the car being in his name. Also he had to have to forms of ID with one of them not being a credit/debit card. This was difficult as when you are traveling the only forms of ID you usually take with you are you credit/debit cards and drivers license. It would have been nice to have known this before we went to pick up the car.
Points positifs : Staff was very helpful despite my plane's late arrival and pick up and drop off was a breeze.
Points négatifs : Everything was perfect.
Points positifs : Nice dude at desk!
Points positifs : Very easy pick up and drop off.
Points négatifs : Cleaner window
Points positifs : THE STAFF LADY WAS AWESOME AND SUPER HELPFUL
Points négatifs : NOTHING ON THIS TRIP
Points positifs : Everything was perfect! $60 for 3 days and I got a free upgrade.
Points positifs : Very friendly agents while checking in and out. All of my questions were answered and the entire transaction went smoothly. The car was new, clean and I’m great condition. I had no issues at all.
Points négatifs : No complaints!
Alamo possède 1 succursale à Chattanooga. Consultez notre carte des succursales Alamo pour trouver celle qui vous convient le mieux.