Avis des clients
Note globale
9,0
Excellent
Basé sur 98 avis
Propreté
9,2
Confort
9,0
Prise en charge/retour
9,2
Rapport qualité/prix
8,8
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Commentaires récents
Avis des clients
28
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2
1
1
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10,0
Points positifs : When I arrived for pick-up, there was a little delay, which is understandable considering there was only one cleaner doing all the cars due to the outbreak. The staff communicated with me throughout the wait to assure me they didn’t forget about me. Afterwards, they gave me a free upgrade to a JAGUAR!!! Will definitely go back to Alamo @ CAK.
Points négatifs : Hire more staff (if it’s possible in today’s climate)
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9,6
Points positifs : Car was ready when I arrived... was in and out quickly. Check out was a breeze.
Points négatifs : Cheaper rates?
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8,4
Points positifs : Quick
Points négatifs : Don’t try to up sell anything! I’m just renting a car.
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8,4
Points négatifs : I purchased the third party insurance for the car, and Alamo advised me that it is worthless. That policy doesn’t cover the car, and they would have to go through my car insurance if something happened. If I had just paid Alamo directly, it would have been covered bumper to bumper . Scam.
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6,8
Points négatifs : Car continuously stalled when I tried to get a new one they said I had to go to a dealer and that they were closed on Saturdays So I could not get it delivered to me
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10,0
Points positifs : Both the pick up and drop up were professional, knowledgeable and friendly
Points négatifs : Na
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10,0
Points positifs : Everything was great
Points négatifs : Nothing
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10,0
Points positifs : Knowable and friendly service!
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10,0
Points positifs : Everything
Points négatifs : Nothing
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10,0
Points positifs : Everything
Points négatifs : Nothing
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8,8
Points positifs : I was able to change drop off location
Points négatifs : Cost of change for drop off location...No personnel at Youngstown Airport location
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6,4
Disappointing
Points positifs : Easy pick up and drop off
Points négatifs : Reserved a small suv. Got there and was told they oversold that car Was offered a Toyota Camry or a mini van even though the coup,e in front of us received the suv I reserved and they had no reservation Car we received was definitely a car that had a smoker in it. Had to drive with windows opened to avoid getting ill from the smell. Will not use Alamo in the future
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