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Le Lobby principal est agréable et des articles de toilette étaient de super qualité Le personnel de la réception était petit et désagréable. Chambres démodées qui auraient besoin d'un peu de rénovation.
L'hôtel est bien situé Tout le reste était nul.
Les équipements et l'ambiance étaient parfaits. Le personnel était sympa. La piscine était bondée, alors une autre piscine serait appréciable.
Nous avons particulièrement apprécié le spa pour se détendre après des heures passées à Dysneyland. Pratique :achat des tickets pr Dysneyland Hôtel immense et totalement anonyme. Un peu éloigné de Dysneyland (20mn de marche) ou navette à 4 dollar/jr et par personne.
La décoration était agréable quand on est arrivé à l'intérieur de la chambre Ils n'ont nettoyé notre salle de bain qu'une seule fois pour un séjour de 2 jours
Très rapide au Le check-in système un peu lent
Great staff nice rooms. The engineer who replaced the air conditioner was awesome did a great job to save us on a hot weekend. The air conditioner broke had to be replaced at 10 o'clock at night. Parking is expensive.
I really like the staff there was a young lady that helped me at the desk she was amazing. I had booked thru a third party and there was some errors she corrected them and got me adjoining rooms for my kids that drive in the next day.
The hotel, staff, location, facilities and basically all needs were very well addressed and made the stay wonderful. I couldn't have found a better place to stay to make the trip to Disneyland a great experience I really have no complaints about any aspect of my stay at the hotel
The balcony was a cool area. The heating/cooling unit was EXTREMELY loud! The room itself was okay, but to charge guests that are staying at the hotel $25 per night for parking is pretty ridiculous and excessive. Furthermore, this hotel still charges its guests for internet acess!!?? This is the first time I have been charged for WIFI in California is the past 5 years. Get with the times, Marriot. The hotel wasn't that great to begin with.
We were a couple wanting a king size bed, which we reserved and the hotel gave us a room eith two doubles and would not make any accomodations for the fact that they allegedly did not have any king beds. So we opted to go somewhere else.
Close to Disneyland and it's a nice area No body soap or toilet paper was in the room and had to pay to park and pay for internet
After discussing with manager Francisco for some time he reluctantly offered some compensation other than a token $50. The convention center is right out the front door and parking is the best for the Anaheim convention center. I prepaid for my room over 3 months in advance and Marriott decided they could make more money by selling my already paid for and booked room to someone else and then tell I'm sorry. So after having my money, making interest on it they then sold the same room to someone else at a higher price and said sorry we don't have a room for you, sorry for the inconvenience. We'll put you (my wife, kids and myself) in another hotel away from your convention where you are an exhibitor, cosplaying and on panels. Unfortunately this is the 4th time in a row that Marriott has severely under performed. This is no longer an isolated incident but a complete brand change from the Marriott I have always know. I would rate them at a 2 star at best with the new corporate image they have chosen. However the alternate hotel where they referred my Hyatt House was awesome. I wish they were at the convention center and I had booked with them. Marriott said I will have to contact Kayak to get refunded on the night that that Marriott did not have a room for me. Just one more hassle and present from Marriott for me. Oh and they gave me a "I'm sorry give bag" in the room with a different guest name on (evidently they did this to a min of 5 other individuals) and the 4 little chocolates we so awful that my 8 year old sone who will eat anything asked me if he could spit it out in the trash. I of course said yes and I had the same simultaneous reaction. I'll leave it at this.
Great loacation and staff was outstanding Noise from fitness club could be heard every morning beginning at 5:00 AM. Restaurant prices were a bit high for goods received
LOCATION the rooms under the rate that you offer me, are old and dirty rooms. this situation happened to me several times. On front desk, as soon as they saw that my reservation is mad by you, they make me feel like low profile customer.
There were ants in my bathroom on the day I arrived and I told about that to the people at the lobby but housekeeping never came within 20 minutes, which they promised. When I left I told them what happened but they never did anything to compensate for the filthy bathroom that I got. Very disappointed.
Extremely close to Anaheim convention center where I was attending a trade show. Very pleasant and accommodating staff. Comfortable lobby bar for relaxation after a day on the trade show floor. Good restaurant and food. I would definitely recommend this hotel to any business traveler.
The housekeeping staff was very efficient and really tried to accommodated my needs. Having to pay for Wi-Fi (I think it was $12.95 for regular service and $14.95 for high speed). And for parking: $24.00 per nite. I'm guessing this might be the industry standard in this area, but what a shame
La chambre n'était pas propre. , Il y avait des cheveux dans la douche des clients précédents et j'ai trouvé un cafard dans la chambre
La chambre était grande avec un beau lit king size et un bon lit queen size. La chambre était froide et le chauffage ne marchait pas très bien. Le quartier était un peu bruyant.
Le service est excellent et le personnel était très sympathique et gentil.
Bien situé. La qualité n'est pas à la hauteur des autres hôtels Sheraton
L'emplacement était génial. Le jet de la douche pourrait être un peu rénovées.
Check in anticipé. J'ai été facturé 18$ pour le parking.
hotel bien situé et proche de Disney Land. La piscine est un plus pour les enfants. La qualité des 2 restaurants de l'hotel n'est pas trés bonne. L'acceuil du restaurant pour le petit dejeuner est médiocre.
Frais supplémentaires pour Internet
Bien situé, bon rapport qualité/prix, services. Les lits étaient très bruyants, les oreillers étaient inconfortables
Le personnel est sympathique. La chambre était très grande. Très propre. Tout avait l'air neuf. Les jardins étaient géniaux, dont une piscine et un spa. Très belle salle de gym. On peut facilement aller à pied à plusieurs bons restaurants. Chaque fois que je vais à Anaheim je reviendrai ici. La chambre sentait un peu le renfermé lorsque je suis entré. Probablement parce que le jour avant il y avait une grande pluie et vent tempête. Rien de mal, je l'ai juste remarqué. Le stationnement libre-service pourrait être un cauchemar. Le parking était complet, mais j'ai eu de la chance, quand je suis arrivé il y avait quelqu'un près de la façade de l'hôtel qui partait.
Wifi fonctionnnant très mal, petit déjeuner mauvais et pas assez de place pour s'assoir dans la salle
Le confort et le personnel
Le personnel est sympa. Bon rapport qualité/prix. La chambre était bien. Le petit déjeuner a besoin d'être amélioré. Il n'y avait plus de la fourche et du jus d'orange. Assez loin à pied du centre-ville Disney.
La localisation de l'hôtel à proximité de Disneyland, du centre de Convention et des restaurants. Le petit-déjeuné est de qualité quelconque mais à volonté.
Le petit-déjeuner Prix Bien situé
La chambre était propre Douche séparée et lavabo un avantage supplémentaire Le petit déjeuner compris était fantastique.
Spacieux et amical
Joliment rénové. Il y avait une cafetière K-Cup c'était sympa Le personnel de réception était sympa et rapide ça aurait été mieux si la chambre avait un mini-frigo. Les femmes de chambre commençait à aspirer les couloirs à 7h30-8h00 chaque matin, pas une façon agréable de se réveiller. Le petit déjeuner n'est pas inclus.
Bon prix pour l'emplacement et la proximité du parking. Très chaud dans les couloirs... Dans la chambre, la clim marchait bien, mais les couloirs ont besoin d'air conditionné
L'emplacement est excellent Le wifi n'a fonctionné que quelques heures durant mes 3 jours là-bas. Nous l'avons reporté à plusieurs reprises, mais rien n'a été fait.
Within walking distance of Downtown Disney and the Parks. Weird layout to get to your room. 3 different elevators: one for the parking garage, our room was accessed by a far elevator and the breakfast place was accessed on the fifth floor by yet another elevator.
I spended 5 days and I had a great time. Good breakfast, nice lobby, good size rooms, good for family of 6, two queens and a sofabed. I would come back. During my stay they were fixing some of the halls walls and it looked like a mess but I understand that when they finish It's going to be nice and clean.
The location was perfect--around the corner from Disneyland. The room was upgraded to a suite, which gave our family of 4 (2 older adults, 1 young adult and 1 teenager) more room to move around in, during the very little time we spent in the room. Microwave, coffee maker, and refrigerator were a plus. Accommodations were basic, breakfast was free but not tasty, and we didn't like the pitch for attending a time share talk.
It is a very clean and friendly hotel. I would stay again I didn't like that I couldn't watch the angels game. They only have a few channels you can watch from. They need more options to choose from.
Bed didn't have a comforter,also it was very hard.
Our whole family agreed that the breakfast was the best we have had away from home .... I personally liked the little store in the hotel and the room set up Parking!!!!!!!! And the fact that we had to take two different elevators to get to different parts of the hotel
We really enjoyed the kitchen. With a family of 7 and vacationing for 7 days, it helped in our overall costs. It would be nice to have a DVD player hooked up to at least one of the tvs.
Washing machines in 3rd and 4th floors Location is not to far to drive and not to close to walk to and from Disneyland ,shuttle is expensive 3$ per person per trip
Walking distance to Disneyland unless you have small children. Hotel and breakfast were great. Upon check in, only one person at desk and not a big variety of TV stations available, Otherwise it was fine.
Everything was perfect. I'm a person that has a complaint for everything They didn't have a shuttle to Disneyland
I liked that it was close enough to walk to the parks. The staff was very friendly. Hotel was clean The bed was hard very hard! Hard to sleep on . I could hear kids all night running above my room, very loud, the old time air conditioner on the floor was so loud when it came on It would wake us all up! Only one area to get ready in the morning which is in the bathroom , daunting with girls. When we first arrived there were picketers out front, and were there every morning. I asked hotel staff about it and they seemed ok with it. if these things were updated the hotel would be great!
The decor and cleanliness, also, it was a great location No
This hotel has many thing to like about it. The staff was very professional. The room we had, the 2 queen and kitchenette, was large and I would call a top value. The free breakfast was 5 stars. Right across the street from Disneyland. 5 star experience. I didn't particularly like the $18 a night parking fee, but all together not really something to complain about.
Great Location. Nice Rooms, nice features in rooms.
The location is perfect and the staff is amazing. They charge for parking and the parking lot was full.
Nous avons eu une chambre au 1er étage. Chambre très spacieuse et silencieuse, calme. Très bien pour une famille avec enfants. Cuisine + grand frigidaire. Par contre un oubli de serviettes pas grave car on pouvait demander à la réception à n'importe quelle heure de la nuit, çà c'est bien. Personnel très bien. Proche de disneyland et des restaurants Petit problème à la réception pour le check in mais probablement à cause de la langue anglaise. Piscine devant l'hôtel ou tout le monde passe. Pas de machine à laver le linge ni de sinche -linge.
C'est un hôtel très propre et le personnel était très gentil.
c'est près de disneyland. la chambre avait une drole d'odeur, la climatisation n'avait pas de cache on voyait les cables qui pendait c'était sale, on ne pouvait pas marcher pied nu dans la chambre sinon on avait les pieds tout noir. il manquait un accessoire au micro onde, le plateau ne tournait pas très bien. le ménage n'était pas bien fait!!! les draps n'étaient pas changer!!!!
Très propre, chambre confortable, à distance de marche de tout ce dont nous avions besoin. Personnel très sympa.
Rooms Paying for parking and breakfast! You basically pay for everything . The first time a hotel didn't give free parking or free breakfast
Good location, very friendly staff, clean
Location was great Hotel needs to upgrade and renovate the hotel as well as the staff. Front desk had very poor customer service skills and the beds caved in the middle. Very old and very outdated considering their perfect location next to the convention center... They should up their game. The bed was a nightmare... Not a very comfortable bed. Kept me up all night due to back pain and parking lot was too close... My car was scratched by angry hotel guests!
Bed was very uncomfortable and squeaky.
Location. There's a lounge within the bar where Antonio works. He's great. Convenient walk to some close eats. There's a game Room and exercise area for those who like that. Slow elevators. No breakfasts served. Pool is reportedly heated, but I would venture it isn't unless there's enough demand for it. Shower would fluctuate wildly in temperature and pressure.
The courtesy of staff.
I liked how the fridge was big and it worked really good! There was also a microwave most places charge extra but these items came with the room it made it easier to store milk and snacks for my little one. The beds were nice but the room was old carpet was dirty but they looked like they were cleaning carpets in some rooms. I stayed on the 7th floor walking through the hallways were hot! But the room was nice and cool ice machine didn't work. The hotel is about a 15-20 min walk not a bad walk though.
Location was great. Staff was careless about me stain.
I paid when I was there I was charged and then I get home and check my account and it was charged $128 + $14 when I call and ask why I was charged $14 they say for a parking fee I wasn't ever aware of a parking fee when I checked in no one told me nothing about a parking fee
Close to Disney parks. A/C was too noisy, sounded like it was going to blow-up, told front desk about it twice, both times they told us not to worry, they were going to take care of the problem by the time we get back, the problem continued for the three nights we stayed. Bathroom tiles had mold or mildew and who ever is in charge of keeping up the repairs has very poor repair skills, " you don't covered up mold or mildew with caulking " plus it was a very sloppy job.
We had a great time at the Clarion while spending a couple days at the parks. Everything was clean and the AC was working on this inexplicably hot weekend. Booking through Kayak saved us $30 on parking, woot! A quick walk across the street lands you in the Toy Story parking lot, where you can board the shuttle for FREE that drops you off right in front of the park. There was a slight mix up with the room, but the staff were to able to accommodate us with a complimentary breakfast. So besides that, and a chlorine-free (read:salty) pool, everything was good.
The bedroom the bathroom
It was a short (10-15 min) walk to the Disneyland resort, which was the main purpose of our trip. They also were beginning some kind of flooring work when we were leaving, so it seems like upgrades are on the way. The room was outdated,but definitely seemed clean, which was more important to me.
Clean rooms, friendly staff. Tight parking spaces. Good for small cars but bigger trucks/ suv's will have a really tight fit.
Walking distance to Disneyland is wonderful.
Value for money, close to Disneyland. Aircon too near the beds.
The staff was friendly and helpful. Great location next to Disneyland. The rooms were just OK but adequate. Cleanliness could be improved. Parking convenience is great. Shuttle service would put this hotel over the top for convenience and value. Our family would consider staying here again.