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Très bon accueil du personnel. Superbe décoration. Nombreuses prestations: fitness. piscine; bar; restauration. Le vieux système de climatisation/chauffage très bruyant n'est pas à la hauteur du standing de l'hotel. Une rénovation progressive est semble-t-il en cours. Demandez une chambre refaite lors de votre réservation.
My girlfriend and I spent a weekend in the city and we couldn't have asked for a better place to stay. The room was perfect for our needs, it was clean and everything was as we expected. It was convenient to several restaurants and shopping. would definitely consider straying here again. Parking is probably my biggest issue, it's a little too expensive and wish it could be complimentary to guests.
Almost everything was perfect except the size of the room for a family of 4. The food arrived to the room not hot but a little cold from room service. Room size was small for a family of four. Beware if your flight arrives early check-in time is at 3pm!!!
The bed and the pillows There is no electrical adapter
This was the worse hotel experience of my life!!! They had overbooked the hotel by a large number of guest and had to make arrangments for us at another hotel. The hotel was not in the location we wanted and they did not call and let us know ahead of time of the change so that we could arrive earlier instead of having to go half way across town to stay. The ast. Manager on duty was not appologetic and did not seem to care. I took it as this was a normal occurance by the way they acted.
The Bed was so comfortable!!!
Emily at the front desk was most friendly, courteous and helpful. She is excellent representative for Westin-tremendous asset.
Nice room and hotel. On site parking was too expensive. $48.00 (self park) for only 2 nights.
service, location and cleanliness food selection, extra charges and busy
Location convenient to shopping at Lennox Square and Phipps Malls Somewhat difficult to access car, parking was too expensive
The access to shopping was very easy. We had a nice room with a nice view.
L'emplacement de l'hotel est excellent et le professionalisme du personnel à la réception. Equipement TV Video très ancien et de piètre qualité. Pas de dentifrice au shop.
Il était très confortable et propre Le personnel n'est pas très sympathique, et pas beaucoup de commodités
I liked the location I hate that the parking lot was very small, only allowing parking for maybe 30 cars and if you didn't get one of those spots you had to walk a block or two to another parking lot. Its even worst when its cold!!
The process of getting a room key took unusually long. And then the door to the room assigned to us would not open with the key provided. Took at least half an hour to sort out the problem and just get into the room.
The rooms are getting pretty shabby and could do with a renovation...or at least new carpet.