Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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2,0
Avis let me reserve a car when there were no cars!
Points négatifs : I never rented a car from Avis because the store that I reserved a car with called me the next day to tell me that their system should not have permitted me to make a reservation because they had no cars available. They transferred by reservation to another store which I took an Uber to get to and THEY had no cars either! So twice, Avis's system permitted reservations when there were no cars available. Crappy programming to say the least, and disastrous for your business. If you can't offer any cars, don't continue to let people reserve! Idiots!!
avis de
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2,0
Overbooking ....
Points positifs : I didn’t like anything because i was never able to get a car...they didn’t have any!
Points négatifs : Despite reserving a vehicle, i received a call alerting me that they couldn’t honor my reservation because they didn’t have any cars to rent. They were being overbooked.
avis de
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2,0
Wrong Avis location
Points positifs : NOTHING
Points négatifs : Stood in line for 1 hour to find out my rental wasn'tat the airport and they were out of cars. Had to go to several different counters to find a car and it was very expensive. Will never use this service again!!!
avis de
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2,0
Points positifs : The price
Points négatifs : Service when I got there was no cars available
avis de
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2,0
No cars!
Points positifs : Nothing
Points négatifs : The car rental company had zero cars the morning we arrived, even though we had a reservation. We were told it would be several more hours. This meant we had to scramble around town to stay even somewhat on schedule. Awful
avis de
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3,6
Points négatifs : The car smelled like smoke dispite being a non-smoking car. There was an hourly fee added bc the return date the car was on a Sunday at they opened later that day. The car was rented on a Friday at 7:45 am and they didn’t open until 8 am on Sunday. They did not have a key drop so that was not an option and they would not wait u Tim 8 to rent the car to me bc they said the transaction had already processed and changes could not be made.
avis de
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2,0
Extremely long line
Points positifs : When arriving at the Avis counter at ATL, there was at least 30 to 50 people on line. I waited about 30 minutes and the line moved about 5 feet. I decided to check with other rental car company with no waiting. I got the same price with National at the counter including the insurance. The employee at Avis were clueless when asking questions. I will never do business with Avis.
Points négatifs : Customer service When arriving at the Avis counter at ATL, there was at least 30 to 50 people on line. I waited about 30 minutes and the line moved about 5 feet. I decided to check with other rental car company with no waiting. I got the same price with National at the counter including the insurance. The employee at Avis were clueless when asking questions. I will never do business with Avis.
avis de
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4,0
Horrible smell in car
Points positifs : Quick and easy pick up. I was a little concerned about the numerous scratches and dings on the car when I picked it up, but no one gave me trouble when I returned it.
Points négatifs : Clearly someone smoked in the car, and rather than having it cleaned, copious quantities of air freshener were dumped in. I had to keep windows down at all times or my eyes started burning. At the end of a 4 hour road trip I had to take a shower immediately, because my family smelled the car on me when I walked in. Really disappointing.
avis de
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2,0
Points négatifs : I never dropped it off because I never got the chance to pick it up
avis de
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2,0
No car
Points négatifs : When I got there, they told me that they didn't have a car for me. Messed up an entire trip. Not sure if this is kayaks fault or Avis but it's a major oversight on someone's part.
avis de
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2,0
No car available
Points positifs : Nothing
Points négatifs : No car available. The avis agency didn't give me any option a let me without a car.
avis de
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5,6
Points positifs : Price
Points négatifs : Extra day was $50!!? Just turned it in and paid for a new rental. Ridiculous Car smelled like some kind of deodorant spray or air freshener. Awful!
avis de
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2,0
Avis let me reserve a car when there were no cars!
Points négatifs : I never rented a car from Avis because the store that I reserved a car with called me the next day to tell me that their system should not have permitted me to make a reservation because they had no cars available. They transferred by reservation to another store which I took an Uber to get to and THEY had no cars either! So twice, Avis's system permitted reservations when there were no cars available. Crappy programming to say the least, and disastrous for your business. If you can't offer any cars, don't continue to let people reserve! Idiots!!
avis de
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2,0
Overbooking ....
Points positifs : I didn’t like anything because i was never able to get a car...they didn’t have any!
Points négatifs : Despite reserving a vehicle, i received a call alerting me that they couldn’t honor my reservation because they didn’t have any cars to rent. They were being overbooked.
avis de
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2,0
Wrong Avis location
Points positifs : NOTHING
Points négatifs : Stood in line for 1 hour to find out my rental wasn'tat the airport and they were out of cars. Had to go to several different counters to find a car and it was very expensive. Will never use this service again!!!
avis de
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2,0
Points positifs : The price
Points négatifs : Service when I got there was no cars available
avis de
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2,0
No cars!
Points positifs : Nothing
Points négatifs : The car rental company had zero cars the morning we arrived, even though we had a reservation. We were told it would be several more hours. This meant we had to scramble around town to stay even somewhat on schedule. Awful
avis de
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3,6
Points négatifs : The car smelled like smoke dispite being a non-smoking car. There was an hourly fee added bc the return date the car was on a Sunday at they opened later that day. The car was rented on a Friday at 7:45 am and they didn’t open until 8 am on Sunday. They did not have a key drop so that was not an option and they would not wait u Tim 8 to rent the car to me bc they said the transaction had already processed and changes could not be made.
avis de
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2,0
Extremely long line
Points positifs : When arriving at the Avis counter at ATL, there was at least 30 to 50 people on line. I waited about 30 minutes and the line moved about 5 feet. I decided to check with other rental car company with no waiting. I got the same price with National at the counter including the insurance. The employee at Avis were clueless when asking questions. I will never do business with Avis.
Points négatifs : Customer service When arriving at the Avis counter at ATL, there was at least 30 to 50 people on line. I waited about 30 minutes and the line moved about 5 feet. I decided to check with other rental car company with no waiting. I got the same price with National at the counter including the insurance. The employee at Avis were clueless when asking questions. I will never do business with Avis.
avis de
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4,0
Horrible smell in car
Points positifs : Quick and easy pick up. I was a little concerned about the numerous scratches and dings on the car when I picked it up, but no one gave me trouble when I returned it.
Points négatifs : Clearly someone smoked in the car, and rather than having it cleaned, copious quantities of air freshener were dumped in. I had to keep windows down at all times or my eyes started burning. At the end of a 4 hour road trip I had to take a shower immediately, because my family smelled the car on me when I walked in. Really disappointing.
avis de
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2,0
Points négatifs : I never dropped it off because I never got the chance to pick it up
avis de
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2,0
No car
Points négatifs : When I got there, they told me that they didn't have a car for me. Messed up an entire trip. Not sure if this is kayaks fault or Avis but it's a major oversight on someone's part.
avis de
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2,0
No car available
Points positifs : Nothing
Points négatifs : No car available. The avis agency didn't give me any option a let me without a car.
avis de
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5,6
Points positifs : Price
Points négatifs : Extra day was $50!!? Just turned it in and paid for a new rental. Ridiculous Car smelled like some kind of deodorant spray or air freshener. Awful!
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