Avis récents
- Tous les avis
- Positifs
- Neutres
- Négatifs
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3,6
Points positifs : Drop off was terrible. Apparently this location isn't connected to the rest of Enterprise so if you call the national number to get some assistance or support, you can't.
Points négatifs : Either be an Enterprise or be something else.
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4,8
Points positifs : We had to wait 30 min for our car to be ready, despite having a reservation.
Points négatifs : We had to pay over $90 just to rent a car for 24 hours - not a great value.
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6,8
Points négatifs : we had to be driven to another location because the vehicle wasn't available. It was a short ride 10 mins. The ability to add additional drivers at no cost.
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9,2
Points positifs : Staff was great! They even waived a fee for returning the car the morning after it was due when I explained my situation to them.
Points négatifs : I hate the fact they charged me $20/day extra for not being 25 or older. That cost me $500 of bullcrap made-up fees.
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8,0
Points positifs : Car drove well.
Points négatifs : Getting a mid size car that i reserved not a full size!
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2,0
Points positifs : Drop off off at the airport was very easy
Points négatifs : Pickup was terrible. Slow. They did not have a vehicle ready for us. They did not give us the class of vehicle we paid for. They did not offer us alternate options. The vehicle they gave us was dirty and damaged. Terrible experience
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2,0
Points positifs : Nothing
Points négatifs : Deposit amount isn’t known before hand and price to be paid varies from what is advertised on website.
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10,0
Points positifs : I had reserved a compact car, and was very pleasantly surprised when they gave me a Hyundai Tuscon, a small SUV, an all-wheel drive model with only 16K miles on it, and in excellent condition.
Points négatifs : Had to think of anything they could have done better. The location at 1521 Howell Mill Road could use some better customer seating.
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8,0
Points positifs : Customer Service Agents
Points négatifs : Car options/availability
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8,0
Points négatifs : Extra charges on my rental
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9,2
Excellent Value!
Points positifs : Kayak helped me find the correct car rental company, Enterprise, at the right price!! Thanks again for making my Christmas trip a great one!
Points négatifs : The Ford Fiesta seats are a bit tight.
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5,6
Not the location I requested
Points négatifs : I searched for car rentals to be picked up at Atlanta, GA airport. When booking I was under the impression that’s where my car would be. I was not informed that the car pick up location was not at the airport but a 50 min drive away. It took me over an hour to reach the actual enterprise location, in which I was surprised to find out there is a $250 holding fee in case of damages that was not revealed to me as well. I would prefer if I choose a specific location to pick up a car rental that it only shows me those options.
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9,2
Points positifs : Staff was great! They even waived a fee for returning the car the morning after it was due when I explained my situation to them.
Points négatifs : I hate the fact they charged me $20/day extra for not being 25 or older. That cost me $500 of bullcrap made-up fees.
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10,0
Points positifs : I had reserved a compact car, and was very pleasantly surprised when they gave me a Hyundai Tuscon, a small SUV, an all-wheel drive model with only 16K miles on it, and in excellent condition.
Points négatifs : Had to think of anything they could have done better. The location at 1521 Howell Mill Road could use some better customer seating.
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9,2
Excellent Value!
Points positifs : Kayak helped me find the correct car rental company, Enterprise, at the right price!! Thanks again for making my Christmas trip a great one!
Points négatifs : The Ford Fiesta seats are a bit tight.
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6,8
Points négatifs : we had to be driven to another location because the vehicle wasn't available. It was a short ride 10 mins. The ability to add additional drivers at no cost.
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8,0
Points positifs : Car drove well.
Points négatifs : Getting a mid size car that i reserved not a full size!
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8,0
Points positifs : Customer Service Agents
Points négatifs : Car options/availability
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8,0
Points négatifs : Extra charges on my rental
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3,6
Points positifs : Drop off was terrible. Apparently this location isn't connected to the rest of Enterprise so if you call the national number to get some assistance or support, you can't.
Points négatifs : Either be an Enterprise or be something else.
avis de
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4,8
Points positifs : We had to wait 30 min for our car to be ready, despite having a reservation.
Points négatifs : We had to pay over $90 just to rent a car for 24 hours - not a great value.
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2,0
Points positifs : Drop off off at the airport was very easy
Points négatifs : Pickup was terrible. Slow. They did not have a vehicle ready for us. They did not give us the class of vehicle we paid for. They did not offer us alternate options. The vehicle they gave us was dirty and damaged. Terrible experience
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2,0
Points positifs : Nothing
Points négatifs : Deposit amount isn’t known before hand and price to be paid varies from what is advertised on website.
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5,6
Not the location I requested
Points négatifs : I searched for car rentals to be picked up at Atlanta, GA airport. When booking I was under the impression that’s where my car would be. I was not informed that the car pick up location was not at the airport but a 50 min drive away. It took me over an hour to reach the actual enterprise location, in which I was surprised to find out there is a $250 holding fee in case of damages that was not revealed to me as well. I would prefer if I choose a specific location to pick up a car rental that it only shows me those options.
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