Points positifs : My experience was horrible
Points négatifs : Communication, accommodated better, more alternatives.
Points positifs : Shared stafff but short wait, good service
Points négatifs : We were delayed just a few minutes beyond 1 hour and were charged about $35 after we left the drop off. I thought that was totally unfair. The GPS did not work all the time either. Nothing was said to me when I dropped of the car about extra charges. I don't think they have a right to just charge my cc without suthorization
Points négatifs : Not stolen our luggage and production gear.
Points négatifs : The Hertz location was closed and a Cargo Van was not available at any nearby locations.
Points positifs : Nothing
Points négatifs : They refused to rent me the car because I gave them a debit card not a credit card. They still haven't refunded me until today
Points positifs : Drop off was super easy. They were very helpful and attentive. Great customer service.
Points négatifs : More flexibility with pick up times, but that isn’t their doing. Covid- 19
Points positifs : The staff was friendly and the car was ready to pick up on time.
Points négatifs : The car was is poor shape. The speakers were blown out. There was a huge hole in the floor under the gas and break pedal. The car had a lingering smell of cigarettes.
Points négatifs : Had to cancel due to Coronavirus and prepaid rental was not totally refunded. :(
Points négatifs : Pickup and dropoff different entrances
Points positifs : The representatives in Atlanta were excellent. I liked the choice of vehicle.
Points négatifs : The car was not completely clean. There were crumbs in the leather casing around the parking break and food residue near the gear shift.
Points positifs : Atlanta staff was extremely helpful and cordial throughout the pickup process. The team was nice and you could tell there was camaraderie from the second you entered the building.
Points négatifs : The dropoff location was actually a hotel and the Hertz employee was not there when I made the dropoff which caused some confusion.
Points positifs : I wouldn’t know
Points négatifs : Although my reservation was confirmed, when I went to pick up, there were no cars available. Hertz couldn’t help me with my reservation, and when contacting kayak it only redirected me to Hertz again. It was a vicious cycle of no one being able to help. Horrible experience, and in the end I did not get a car when I needed it.
Chez Hertz, une voiture de location à Atlanta coûte en moyenne 34 € par jour.
Supérieure (Chevrolet Suburban ou similaire) est la catégorie de voiture la plus réservée chez Hertz à Atlanta.
Hertz possède 10 succursales à Atlanta. Consultez notre carte des succursales Hertz pour trouver celle qui vous convient le mieux.
Non (selon nos données)