Hôtels à Atlanta

Points négatifs: Tout était bien

Points négatifs: Beaucoup de mal à trouver un serveur au brunch du dimanche. Pas l'habitude d'avoir à chercher de l'aide au Four Seasons.

Points positifs: Everything!! Especially how they accommodated my 10 yrs old granddaughter and made her feel special. They even made her and her stuffed animals name tags. That was just too precious!!

Points négatifs: With there was an ATM on every level.

Points positifs: The hotel is perfectly situated in mid town. The staff is wonderful, facilities great, and great food.

Points négatifs: The bathrooms are a little dated and need to remove the tubs and put in bigger showers for two

Points positifs: Très agréable et courtois.

Points positifs: La nourriture était excellente, bien aménagé et bonne petite aires de réunion dans le hall

Points négatifs: Les indications pour arriver à l'hôtel.

Points positifs: Neuf, propre et bien situé

Points négatifs: Parking payant

Points positifs: Salon Club

Points positifs: Couchage

Points négatifs: Elbow trop quelque

Points positifs: Tout Parfait pour les familles.

Points négatifs: 1992

Points positifs: Rapport qualité-prix pour un hôtel 4 étoiles

Points négatifs: Accès Internet facturé à 13 dollars par jour

Points positifs: Clean and spacious room. nice facilities located near amenities.

Points négatifs: The front desk staff was difficult to deal with. Marriott rewards rep did attempt to compensate by awarding bonus points so I give them credit for that.

Points positifs: Bed was very comfortable and room was clean. Also had a Valentine's Day special for champagne and strawberries for only $20. It was really a great room.

Points négatifs: The lighting situation could have been better.

Points positifs: Clean room; polite front desk staff.

Points négatifs: There was an unadvertised conference at the hotel and our first room split a large group of families that had their children running and yelling outside of our door. Evidently this activity caused one of the children to vomit in front of our door. The front desk politely moved us to another floor. At the 2nd room, security decided to knock on our door at 9:30 PM to help a man that left a robe the night before. I have no idea why this couldn't wait or go through the front desk.

Points positifs: Tout ce que sur le menu du service de chambre était excellent.

Points positifs: L'hôtel, même si c'est un Ritz Carlton,est également un établissement de charme, les chambres sont fabuleuses, fonctionnelles et élégant. Tous les membres du personnel à qui j'ai eu à faire à étaient chaleureux et sympathiques

Points négatifs: Il n'y avait rien que je n'ai pas aimé

Points positifs: Tout

Points positifs: Les employés étaient

Points négatifs: Il n'y a pas de piscine et jacuzzi. Et le petit déjeuner est gratuit

Points positifs: Le service est excellent et sympathique personnel efficace.

Points positifs: Le personnel de l'hôtel était parfait. Je voyage plus de 200 nuits par an donc j'ai un peu d'expérience d'hôtel.

Points négatifs: Le trafic à l'avant était un peu trop, mais les valets le gèrent extrêmement bien. Les valets sont les meilleurs que j'aie jamais vus.

Points positifs: Champagne à l'arrivée.

Points positifs: The staff were all so friendly and very well trained. You felt at home from the moment you arrived. The rooms fantastic and the whole offering exactly what you would expect for a top 5 Star Hotel. Treat yourself

Points positifs: Difficult time with many evacuees from a Florida but everyone did the best to cope. Staff were wonderful

Points positifs: Everything about the Ritz is perfect for a business or leisure stay. The service is always impeccable and the rooms luxurious. The beds are always comfortable and the atmosphere perfect. Enjoy staying at the Ritz and eagerly look forward to my next one!

Points positifs: We were caught up in the Atlanta Airport power outage and when we were finally able to get out it was a welcome relief to book a room. Thank god!

Points négatifs: I mistakenly booked a reservation here and called 10 mins later to cancel. I was told on the phone that I would not be charged anything for the cancellation but was charged $224 for not staying there. I understand cancellation fees but don't make promises you won't keep.

Points positifs: The beds, service, staff, everyone is here to help you enjoy and relax life. My favorite and only place in Atlanta I will stay.

Points positifs: Le personnel est extra !

Points positifs: Chambres confortables et propres

Points négatifs: Il n'y a pas un réfrigérateur dans la chambre

Points positifs: Les chambres sont propres

Points négatifs: Un peu chaud

Points positifs: très bon séjour au Georgia Tech. Je vous le recommande

Points positifs: L'hôtel est très bien situé. Il est facilement accessible en voiture et le Marta (à 3 rues).

Points positifs: The staff was great, the location is the best, very close to everything and within walking distance to great places such as bars and places to eat, and be social.

Points négatifs: Who wants to pay for parking when you attend a hotel, no one, so I really don't like that we had to pay $15 a night for parking, but I get it. Also, I hate when hotels put holds on your debit cards, then you have to wait for the crazy fee and amounts to be refunded, it's like hello, why are you locking up my funds to begin with.

Points positifs: My room was clean, the staff was very helpful and friendly, the bed was comfortable, and the hotel was quiet. The breakfast buffet was fantastic and a great way to start the day.

Points négatifs: My in-room coffee maker was a bit finicky, but it worked. I just had to push the brew button a few times to get a full cup.

Points positifs: Clean and quiet hotel with nice and responsive staffs that made the stay quite comfortable. There was a problem with bathroom sink drain on the night of arrival, but the staffs fixed it while we were out on the following day.

Points négatifs: Room air was extremely dry, which must be fixed to the entire HVAC system in the building. While the room and all facilities are clean, some facilities are getting old and failing already - bath tub water control was loose, temperature control buttons weren't quite responsive, etc.

Points positifs: Great rate, nice location. Covered parking next to the hotel, only $15 night. Most hotels in the midtown/downtown area parking is $30 or more. Affordable restaurants and bars within walking distance. Starbucks and Barnes and Noble across the street. Atlanta's own Waffle House next door. Easy access to all ATL landmarks and tourist attractions. The room was clean and spacious enough for a couple. King bed was comfy, bathroom clean with nice soap. The hotel bar was not overpriced with a decent food and beverage selection. I am an ATL native and stayed one night to attend a party downtown, used Uber as transportation to the party. I absolutely recommend this hotel, especially at $126/ night including taxes. What a deal!

Points négatifs: No complaints

Points positifs: Le personnel était super

Points négatifs: Il n'y a rien, tout était bon

Points positifs: Super décoration, personnel sympathique.

Points négatifs: Une fois sortis de l'ascenseur, le couloir qui menait à la chambre avait une odeur bizarre, comme s'il n'y avait pas de ventilation mais une fois à l'intérieur de la chambre, il n'y avait aucune odeur bizarre.

Points positifs: Nous avons adoré le service, les employés sont extrêmement polis

Points positifs: Le personnel exceptionnel et serviable. La chambre était très propre.

Points négatifs: Parking

Points positifs: Les chambres sont spacieuses et très propres. Le personnel est très agréable et accueillant. Nous recommanderions cet hôtel sans hésiter.

Points positifs: La chambre était très propre et moderne. Le personnel était très courtois et serviable. Le restaurant était excellent.

Points négatifs: Malheureusement, nous avons eu un groupe de clients irrespectueux sur notre étage. Ils étaient très bruyants et grossiers. Nous ne nous sommes pas plaints, donc je suppose que le personnel n'était pas au courant. Je séjournerai de nouveau dans cet hôtel sans hésiter.

Points positifs: Good location, friendly staff, modern facility. Close to shopping and restaurants.

Points négatifs: Pool area needs a bit sprucing up. Area is lush and green with nice landscaping. This is a rooftop pool and the potted landscaping could use some attention. Also, no towels were available though, we were told there were.

Points positifs: I arrived late, parking easy, check in efficient, room clean and well appointed. Bar tender was smart a efficient. Easy for business travel.

Points négatifs: A little tricky to find - without the GPS I would have struggled.

Points négatifs: Everything was fine except when we called for the bellhop to pick up our bags and valet to pull up our car the message didn't get passed to the appropriate people and we were half an hour late leaving. We just barely made it to the event we were attending.

Points positifs: it was clean and the furniture and fixtures are modern

Points négatifs: The staff was beyond rude and disrepectful. there was also no manager on premises as I was told he was on a "grocery shopping run" We were woken up 4 times by the housekeeping staff after getting late check out the night before. She told us that we were "supposed to be gone" already. Called down to front desk who confirmed the late check out and the house keeper still knocked 2 more times! Insufficient parking!

Points positifs: Hotel was beautifully decorated and quiet. Parking was free and the location was perfect. Most.of the staff was attentive and professional.

Points négatifs: Communication between front desk staff was lacking. They could also be heard discussing a check in difficulty at the desk that involved my room. This was overheard by my traveling companion (mom).

Points positifs: Le barman était très bien informé avec une super personnalité !!!

Points positifs: Un hammam, un sauna et une douche luxueuse tout inclus dans la salle de gym. Super piscine et des lits confortables. Y retournerai absolument.

Points positifs: Un sauna Le personnel est génial

Points positifs: J'ai adoré le hammam La piscine était propre et la température parfaite

Points négatifs: Je n'ai pas aimé le fait qu'il n'y avait pas de jacuzzi Les serveuses du bar n'était pas des plus chaleureuses. Le parking n'est pas donné 24 $ pour garer eux-mêmes, et à 35$ pour le voiturier

Points positifs: Clean Location proximity to my office location Approachable-ness of staff

Points négatifs: Asked for a quiet room, they confirmed a quiet room. After a late arrival, I was awoken at 07:00 the next day to jack hammering and drilling from the room next door, which continued until I complained at 08:00 (front desk did not appear to be aware, needed to contact engineering). Room service forgot to include bring one of the items that was ordered and itemized on the bill until after I pointed it out that the item was missing.

Points négatifs: I know this is silly, but the late night room service menu is lacking for good snacks and included mostly salads and sandwiches. Not exactly what most people would look for on a late night menu! Parking is expensive and wifi is only free for 24 hours.

Points positifs: Friendly helpful staff

Points négatifs: I stayed in two different rooms that were smelly - one smelled musty, the other smelled like marijuana smoke. We didn't enjoy that.

Points positifs: Great overall service...front desk,valet,housekeeping and restaurant service and bartenders....excellent!

Points négatifs: We awoke about 3:30-4:00am to an EXTREMELY strong smell of marijuana...ugh..it literally was coming into the room through the door base and upon opening the door...the hallway was saturated. We had to put damp bath towels under the door to alleviate the odor. Also, my daughter called the room a couple of times from her work to only be addressed by a snarky hotel operator...otherwise a great stay...on a “high” note, I did mention my concerns to the front desk at check out and was addressed sincerely with a promise to investigate the matter.....many thanks...

Points positifs: Clean, nice pool and walking distance for most bars/restaurants.

Points négatifs: Although the booking sites claim "free wifi" and "parking", both are additional. Parking is 30 dollars a night and wifi is 12 dollars a day. When we came in the man who checked us in reassured us of this when giving us our keys. the lady who checked is out was very persistent about us paying parking per night. Essentially if you stay for a week expect a 210 dollar fee. This is not the valet fee, just parking deck fee. The woman at check out was very rude about this charge.

Points positifs: The rooms were beautiful and the staff was very attentive

Points négatifs: One of the night front desk staff members said something rude to our group when we arrived home.

Points positifs: I love staying at the Grand Hyatt ! The staff always remembers us and are always so helpful, the food is great, they have a very nice bar area that we enjoy coming to after dinner, and once you get there you really don't have to get back in your car because the driver can take you most places!! A great place to stay for a weekend!

Points positifs: C'est un hôtel haut de gamme. Hôtel assez ancien qui a déjà été bien entretenu et amélioré. Tout à propos de cet hôtel est classe.

Points négatifs: Rien !

Points positifs: Emplacement, lit très confortable

Points négatifs: La chambre était bruyante

Points positifs: Près du théâtre

Points négatifs: Je n'ai pas eu la chambre que j'avais demandé. La chambre est mal meublée, pas de réfrigérateur contrairement à ce qu'on m'avait dit, pas non plus de lit king size. Très déçus

Points positifs: La chambre était absolument extraordinaire ! Sans parler du fait que l'hôtel lui-même est magnifique.

Points négatifs: pas beaucoup de choix à la TV, les chambres sont chères pour la taille.

Points positifs: Le personnel a été très accommodant et n'aurait pas pu être plus agréable.

Points positifs: Le rapport qualité/prix et son emplacement sont super.

Points négatifs: Il aurait besoin d'être quelque peu d'amélioration chambre et mises à jour.

Points positifs: C'est un super hôtel, excellent personnel, très confortable

Points négatifs: On m'a donné la mauvaise chambre, pas celle que j'avais commandé

Points positifs: Bel hôtel, personnel génial, super bien situé!

Points négatifs: La qualité de l'hôtel. Vieux, la douche ne marchait pas perdu.

Points positifs: The staff was exceptional.

Points négatifs: Room was worn. For $200 a night, I expect furniture that is unscratched and a bathroom free of rusty hinges and moldy silicone.

Points positifs: The building and location are great. Appreciate the secure elevators. Restaurant and bar were good. Parking was expensive but worth it - fastest vallet ever.

Points négatifs: There is a full kitchen but no dishes, glasses, pots or pans. The shower curtain wasn't functional so water got all over the floor. Wish there has been extra blankets. I wanted to watch a movie on the couch but could not get comfortable. TV channels were limited.

Points positifs: I was not there a lot but the shower was clean and spacious. I had a great view of midtown Atlanta. I felt secure because of the valet parking and floor accessed only with your room key. The beds were clean and fluffy but supportive.

Points négatifs: When it was time to get my car the valet did not provide clear communication. There was a crowd because the hotel was having an event and it was raining. He took my card and never said anything else or what to expect.

Points positifs: location across from the Fox

Points négatifs: our friends got super huge spacious rooms with suites and KITCHENS!!! We asked for an upgrade and had a small room way way down the hall and around the corner, what is up with that?? No one answers the phones - called room service, front desk, conceirge, and the operator---VERY ANNOYING THAT NO ONE WOULD ANSWER REPEATED PHONE CALLS will not stay here again..,.,

Points positifs: Rooms were very spacious.

Points négatifs: There were stains on the carpet not only in the hallway leading to the room, but all over the carpet in the room itself. And don't even think of trying to sleep in or just relax after 9. They are in the midst of renovations, and the constant jack hammering, or whatever tool they were using will reverberate into your room. You can cover the noise by turning the tv up loud, but that defeats the purpose of trying to relax.

Points positifs: We stayed there on a spur of the moment decision, for our anniversary. When we told the front desk it was our anniversary, they upgraded us to a renovated corner suite. It was absolutely beautiful! The staff was very friendly and helpful, the room was clean. I can't say enough good things about our stay! I highly recommend it!!

Points positifs: I liked the room and friendliness of the customer facing staff quite a bit.

Points négatifs: The management was terrible, I was double charged by the Hotel and ended up getting stuck in Atlanta and missing 2 days of work, which were 2 days I didnt get paid for. Overall it was a really stressful and bad experience.

Points négatifs: The couch is situated against the same wall as the TV is mounted on facing the opposite wall. Therefore one cannot watch TV sitting on the couch which really makes no sense at all, other than that which was very annoying, the rooms were beautifully furnished.

Points positifs: The bar staff was excellent! All the staff was actually great, the room was clean, and it was an excellent stay!

Points positifs: Personnel sympathique et aimable. Les chambres sont propres. Super cookies au beurre d'arachide . Café 24 h/24. Il est bien situé pour mon séjour.

Points positifs: Le personnel était très sympathique et l'hôtel était magnifique et la chambre très propre.

Points négatifs: Il n'y a rien que je n'ai pas aimé

Points positifs: Notre chambre était propre et spacieuse, le personnel est très sympa

Points négatifs: Il n'y a rien de plus

Points positifs: Le personnel est génial

Points négatifs: matelas bosselé, le frigo ne marchait pas, trop de bruit dans les couloirs, bain à remous pas assez chaud, mauvaise odeur dans la baignoire.

Points positifs: Location, very near to my meetings. Brand name, one that I know and trust. Room was okay. Free fresh baked chocolate chip cookies - warm and delicious.

Points négatifs: Overall, this facility had a somewhat dated and "beat up" look. Lots of scuffed and scratched wood work & trim, older worn carpets, very beat up and squeaky elevators. Room had way too few places to plug in electronics. That is not unique to this hotel, though, as I see that at a lot of hotel chains. No full length mirror in room - helpful when dressing for a meeting and wanting to see how you look. Bathroom was very small with the door opening right into the toilet and shower. Just WAY too cramped. Always feels like you're about to slam your knee or elbow into the open door.

Points positifs: Our room was nice & the beds were comfortable. The pool was great-not too cold.

Points négatifs: Even though the room had a thermostat you could adjust, it didn't ever change the temperature of the room. We were so warm that we couldn't sleep well.

Points positifs: The hotel had a lot of restaurants and even a mall within miles. The traffic was hectic, but was the same in most of Atlanta. I was very pleased to find out the hotel offered a shuttle. The staff was wonderful, always happy to provide anything we needed and always greeting us as we came in, asking us if we enjoyed our day.

Points positifs: Quick check in and check out. Grace and staff behind the counter were very friendly and very helpful. Shutter Bus came right away and they were helpful as well. Enjoyed my stay here. My room was cleaned very well and right away with great little samples in my room. There was no charge on ice machine. I had a full length mirror in my room. I would stay here. Fresh breakfast and staff very good at refilling supply.

Points négatifs: During breakfast, Oatmeal didn't taste good. no bacon or sausages links were offered. Wanted more variety of bagels offered. Refrigerator worked but you had to turn it on and I didn't realize so my food went bad. Water smells out here in Atlanta.

Points positifs: The staff's customer service skills were excellent! We had no problems checking in quickly and checking out was even faster. The breakfast was great and definitely filled us up for the morning. I would definitely stay there again!

Points positifs: Le meilleur service que j'ai eu dans un hôtel depuis de nombreuses années !

Points négatifs: Tout s'est super bien passé.

Points positifs: Il n'y a rien

Points négatifs: Le service à la clientèle et la communication n'est pas terrible. Je n'y remettrai les pieds.

Points positifs: Le personnel était incroyablement sympa. Surtout Courtney auprès de la réception. Très bien situé, très propre et les chambres bien aménagées.

Points positifs: Vue sur la salle.

Points positifs: Le personnel et la situation

Points négatifs: Le service en chambre était très cher

Points positifs: Great hotel and well decorated for the holidays. Hotel offered anything you could need.

Points négatifs: No pool and room did not have view of Atlanta but it was one of the affordable rooms.

Points positifs: I was visiting Atlanta for the weekend. The Loews was a great home base for the weekend. The location is excellent in Midtown convenient to Marta and also easy to get in and out of the parking deck to explore Atlanta. The room was spacious with an extensive view of midtown and downtown from our room through floor to ceiling windows (we were on 25th floor). The bathroom had a separate shower and bath which I really liked and a TV. The restaurant in the hotel was very good. We are there for dinner one night and liked it so much we went back for a late night snack the next night. There is also a Cafe Intermezzo right outside the hotel to grab a glass of wine and people watch on Peachtree St.

Points négatifs: Prices were expensive for the weekend we were traveling. The bathroom was showing a little wear and tear with paint peeling on the ceiling.

Points positifs: The hotel is immaculate. Great location and the comfiest bed and pillows I have ever had. I stayed for 4 nights and loved it.

Points négatifs: The bar / restaurant area is small and lacks any atmosphere. Also, a bottle of water in the room is $6 so my advice is go to the meat by store.

Points positifs: My hotel room was clean and modern, albeit a little small, but not a big deal to me at all. Staff was friendly and professional. Very close to the park.

Points négatifs: The hotel has a perfume type scent to it. I realize it's part of their "creative profile" they promote (explained in informercial on their television), but if you are sensitive to smells, particularly perfumes, this may not be the best place to stay.

Points positifs: I liked the location and the bed was super comfy!

Points négatifs: I'd requested a late checkout and had my DND on the door, but housekeeping woke me anyway to ask when I was leaving.

Points positifs: Location and modern feel.

Points négatifs: Staff the night I checked in were horrible including valet. Staff the next morning were very friendly and helpful.

Points positifs: Location. Staff was helpful, very polite, responsive.

Points positifs: Decor, location, valet

Points négatifs: Overnight parking is $35 charged to the room

Points positifs: The location was the only redeeming factor.

Points négatifs: The hotel is under construction. Booked a room for 4 people with 2 double beds and was given a single queen and not allowed to switch. Toliet leaked, requested repair failed. Wet floor. Connecting door between rooms with no lock. Smoke smell.

Points positifs: Nothing, bar was closed pool was closed, did not state hotel was doing remolding, car came back with Mudd from valet service, need something out my car valet person sent me down to basement alone in dark to get item,

Points positifs: Location was OK. Walking distance from the park, coca cola,and museum.

Points négatifs: Undergoing renovations-hotel was very messy with huge scaffolding all around. You could barely find the front entrance. No pool, no restaurant. I had to round the block several times to wait on a car to move just so I could go in.

Points négatifs: Le personnel du poulet personne a été très désagréable

Points positifs: Emily, de la réception était très sympathique, courtoise et serviable. Elle est une excellente représentante pour Westin- Grand atout

Points positifs: Belle chambre et bel hôtel.

Points négatifs: Le parking était cher. 48.00 $ deux nuits seulement.

Points positifs: Le service, pour son emplacement et sa propreté

Points négatifs: La cuisine, extra charge et animé

Points positifs: Bed

Points négatifs: Low floor and too much noise from event, needed to change room at 11pm

Points positifs: Nice staff and comfortable rooms

Points négatifs: some of the public sinks didn't work on 4th floor, toilet malfunctioned and kept running, food terrible

Points positifs: The staff at the front desk was Super Nice

Points négatifs: Only thing that I didn't like is that they charge 29 just to stay were I'm already paying to stay . That was a little funny to me cause I thought only Resorts did that ...but other than that it was fine

Points positifs: Magnifique hôtel de charme !

Points négatifs: A besoin d'un petit réfrigérateur et d'un four micro-ondes.

Points positifs: C'était vraiment spacieux, super séjour

Points négatifs: Ils nous ont pas laissé être bruyant mais c'est compréhensible

Points positifs: Super hôtel à découvrir. Personnel sympathique, haute qualité de service pour un prix très raisonnable.

Points positifs: Le confort.

Points négatifs: Collation réfrigérées coutent cher

Points positifs: Le personnel est très aimable. L'hôtel a un style unique.

Points négatifs: Il n'y a pas de Wi-fi gratuit. Pas de ventilateur dans la salle de bain d'un nouvel hôtel de luxe?

Points positifs: Really nice lobby entrance really nice big wonderful room very well designed nice desk for business

Points négatifs: Poor lighting in bathroom i think the bulb was going bad

Points positifs: The size of our room was amazing, very comfortable beds and great all round.

Points négatifs: Our room was not cleaned properly one day. But it was quickly solved.

Points positifs: The staff was very friendly and personable. I felt welcomed from the time I walked in to the time I walked out.

Points négatifs: The walls are very thin. You can hear everything in the room next to you. If you are a loud person your neighbor will hear you and vice versa.

Points positifs: LeMeridian staff were great. They were very attentive and willing to help in any way possible. Environment is one of a welcoming nature. It reminds me why I love Atlanta as well as the persons who share in it's everyday space. That's for the southern hospitality; I'll definitely be back for another stay!

Points positifs: I visit atlanta at least once a year, this was the first time I stayed in a city outside of Atlanta but the location was perfect! It was really close to the highway and close to the mall and a number of great restaurants in the area. (Visiting Mccormick's is a must food was great) I wanted more space in my hotel room than I had last year when I stayed at the JW, and I definitely got that. The room which was a club suite with two king beds was huge. Nice open living area, big wardrobe in the bedroom and plenty of drawer space. I payed about the same price at the meridien as I did for the JW so I got way more for the money in my opinion. They also had free parking on weekends which was great since almost everywhere else you go in the city you have to pay to park. My room was clean and neat. I'll come back here next time I stay in atlanta.

Points négatifs: There was a small stinkbug on my curtain when we first got there but I called the front desk and fixed it immediately and even asked if I needed a new room which wasn't necessary I just didn't want to touch it. We also called when having problems with the iPod Dock, I just wanted them to talk me through getting it to work but they sent maintenance up there anyway to help. Great customer service here the whole way through my trip! I do have one complaint, I did have a lighter sitting on the table of the room when I left, I think the housekeeper confiscated it. I am fully aware of the no smoking policy of the hotel and was not smoking in the room I simply left it there. I was a little irritated by that because that was a rather expensive lighter not a cheap 99 cent one.

Points positifs: Il est très bien situé en retrait de la route, délicieux petit déjeuner, chambre spacieuse

Points positifs: Ma partie préférée de cet hôtel c'est son personnel. Ils étaient extrêmement gentils et serviables.

Points positifs: Buffet petit-déjeuner Bien situé Les chambres sont grandes Belles salles de bains

Points positifs: Bien situé, chambres spacieuses et excellent personnel

Points négatifs: Il n'y a rien de plus

Points positifs: I appreciate the early check in and the late check out that was extremely helpful.

Points négatifs: The initial room that we were given was not clean, it smelled bad the moment we walked in, the glass was used in the sink, no cups in the coffee maker and the soap was open and used in the bathroom. Called the front desk and complained, I was told that we will be assigned to another room and the key will be brought to the room, waited sometime and then went back to the front desk, we were given a room key on the same floor but one of the lights behind the bed was burned out. A $12 parking charge was also a unpleasant surprise, especially considering that our room was fully prepaid. The water in the pool was cold and we were told that the heater was broken!