Voulez-vous définir comme devise par défaut ou pour cette visite uniquement ?
Il y avait beaucoup et il y avait beaucoup de travaux en cours intérieures
Dans l'ensemble, un bon hôtel, mais quand j'ai réservé en ligne on m'a dit que j'aurais un lit king size et j'ai fini avec un lit queen size pour le même prix. Pas très grave mais je ne pense pas que c'était juste d'être facturé pour un lit king size et qu'on m'ait donné " l'une de nos meilleures chambres " (selon la dame à la réception) et de finir avec un grand lit dans une chambre moyenne. Mais il est très bien situé pour faire de la marche à pied pour sortir manger ou à pour d'autres attractions.
Très petite pour les € Pas de micro-ondes ni de frigo Le parking devrait être inclus au moins pour les clients Il n'y a pas le Wi-Fi gratuit
La vue était belle. Le personnel était serviable et sympathique.
La salle de gym était agréable et propre.
Personnel sympathique Les chambres sont propres
J'ai adoré jazzy J au le club louge. Il était tellement extraordinaire ! Superbe ambiance ! Superbe service client ! J'ai adoré la piscine couverte/jardin ! J'aurais bien aimé qu'il y ait un sauna.
L'hôtel était magnifique très propre la piscine est super et le personnel était très sympathique La porte de la salle de bain ne fermait pas, l'insonorisation des chambres était horrible.
Dans l'ensemble, mon séjour était super ! Le petit déjeuner aurait pu être mieux.
J'ai adoré la piscine et le personnel est très sympa ! La chambre n'était pas propre et les lits étaient vieux et abîmés et il grinçait.
La salle de bains aurait eu besoin d'un ventilateur d'aération. L'une des portes de douche ne bougeait pas très bien.
Un court voyage d'un week-end et nous n'aurions pas pu demander plus. L'excellent service et la gentillesse nous a impressionnés et nos amis aussi. C'était parfait. Il n'y a rien. C'était parfait
Le personnel d'une extrème gentillesse et surtout Meredith lors de notre arrivée qui a été vraiment adorable. Merci Meredith pour votre accueil, votre gentillesse et votre bonne humeur. La confusion au moment de régler la note déja payéé/ou non ??? mais ceci est du aux indications pas claires sur la confirmation et pas du tout de la faute de l'hôtel
L'emplacement Beaucoup trop chère rapport qualité prix
Tout ce que sur le menu du service de chambre était excellent.
L'hôtel, même si c'est un Ritz Carlton,est également un établissement de charme, les chambres sont fabuleuses, fonctionnelles et élégant. Tous les membres du personnel à qui j'ai eu à faire à étaient chaleureux et sympathiques Il n'y avait rien que je n'ai pas aimé
Comfortable bed , I was upgraded to a king and also put up on a higher floor by request. The view from the tower is no view at all just down town traffic and noise. Also the walls are thin, I could here others toilet flush and door closings.
Great meeting hotel, with the best and friendliest staff anywhere. Really good lunch options are in the contacted food court.
The facilities were great. On site parking filled quickly and I was made to park two blocks away.
initially given poor room. charge for room from Hyatt showed up on my card
Computer downtime meant manual check-in system with pen and paper. They had all hands on deck and handed out vouchers to guests in long line, served drinks (alcoholic included) at no charge, and walked you to your room. Overnight parking was very pricey (I think $35/day).
Location and the people are awesome. Small room. Didn't have a King that I requested. Got 2 doubles. Typical over - expensive food and beverage that you have to stand in massive lines for.
I loved the staff and overall ambiance of the hotel... We will definitely stay here again! I didn't like the price of the restaurant and the food was okay.
Excellent front desk and bell staff. Plenty of rooms for early check-in. Room balcony doors actually open so you can get a breeze and see the city. Excellent location for getting all around the city. The interactive TV menu is cumbersome, the mouse on the remote is crap and takes like a million spins to get anything done. Its just not very usable sometimes.
Very modern and clean! Really enjoyed my stay there! I did not like that the hotel charged me $126.00 to park my vehicle for a 2 night stay. I was not informed of this charge until check out.
I like the fact that is in the city ,and I didn't had to rent a car everything is just there great location. But the room that I got its wasn't clean everything just was dasty the sheet was very dirty I don't think that hotel with high quality like the say but honestly it's wasn't athe all I'll give it rate 5 star only because the location was great.
Loved the location? Could of been a little cleaner.
Great staff, great location, great place
My girlfriend and I spent a weekend in the city and we couldn't have asked for a better place to stay. The room was perfect for our needs, it was clean and everything was as we expected. It was convenient to several restaurants and shopping. would definitely consider straying here again. Parking is probably my biggest issue, it's a little too expensive and wish it could be complimentary to guests.
The Bed was so comfortable!!!
This was the worse hotel experience of my life!!! They had overbooked the hotel by a large number of guest and had to make arrangments for us at another hotel. The hotel was not in the location we wanted and they did not call and let us know ahead of time of the change so that we could arrive earlier instead of having to go half way across town to stay. The ast. Manager on duty was not appologetic and did not seem to care. I took it as this was a normal occurance by the way they acted.
Almost everything was perfect except the size of the room for a family of 4. The food arrived to the room not hot but a little cold from room service. Room size was small for a family of four. Beware if your flight arrives early check-in time is at 3pm!!!
The bed and the pillows There is no electrical adapter
Was all good
Everything!! Especially how they accommodated my 10 yrs old granddaughter and made her feel special. They even made her and her stuffed animals name tags. That was just too precious!! With there was an ATM on every level.
Very hard to get a waiter at the Sunday brunch. Not used to having to search for help at Four Seasons hotel.
very nice staff very accommodating liked food in bar and lctaion was perfect for us high price, nothing special about the room or bathroom, early turndown very poor value for the money
The hotel is perfectly situated in mid town. The staff is wonderful, facilities great, and great food. The bathrooms are a little dated and need to remove the tubs and put in bigger showers for two
Very friendly staff! Excellent Nothing
Lobby and surrounding areas were beautiful. Close to the places we wanted to go. Room was very small for the money even though I got a deal. Beds were really small. We have never stayed in a room with 2 beds that were not queen beds
The decor was just amazing and really enjoyed my stay. Simple words - pure luxury in everything. Impressed! :) It's no doubt is expensive to stay and valet parking kind of slow.
The staff was phenominal. They were professional and courteous the entire time. THe room was nice and very clean. Considering how much the room cost, i expected a little bit more, but it seems like you have to be very careful on what you do or else you will incur extra fees. To start off, parking was an extra fee. When we checked in we were told that internet and use of the spa area was complimentary. When i tried to login to the internet, I was given the option to pay for a day of use or a couple of hours. When my wife went to the spa area and asked if she would be able to use the facilities for free she was told no and given a price guide. Now i didnt expect free services, but i did expect that when i am told the spa is complimentary i assume it meant free use of pool, steam rooms, hot tubs, etc. Don't get me wrong. I came to this hotel just knowing it was expensive, but the rooms value alone just did not meet the cost . After a stay here, I would like to explore a lower tier of hotel within the city. I truly think i could get the same value for a much lower cost
Loved the valet, design, location and overall customer service of team. Indoor pool was nice but more sun exposure/outdoor pool or larger deck would be great.
Staff was incredibly nice No outdoor pool (which every nice hotel in Atlanta has) and no movies or decent tv stations in room?!? We checked into hotel for a 'staycation' and wanted to sit by a pool during the day and get room service/watch movies at night and couldn't do either!!! Total disappointment and WAY too much money to not have basics like that. We ended up wandering through the mall because we had literally nothing to do there... huge waste of money.
Guest room Lobby Hotel Exterior I had the pleasure of being one of the first guests who checked in to the new St. Regis Atlanta which opened on April 14th. I arrived to the hotel shortly after their ribbon cutting, and the hotel felt very alive. judging from the first moment I walked in to the hotel, I felt like they have been open for over 5 years, and that nothing seemed to be worng. I had the most warm and welcoming arrival - the doorman was very pleasent and asked for my name, he quickly assisted me with my bags and escorted me to the front desk. They knew my name as soon as I arrived, and checked me in (and gave me a nice upgrade as I am a Platinum member) to a nice suite. I was escorted by the front desk person to the floor, and met my butler (yes, I had a personal butler). She was very nice and escorted me to my room. she explained about all the services they provide and offered to unpack me and provided me with a great explanation about the room (they have a cool TV in ...
The hotel itself is beautiful: cold but tastefully decorated. We waited 45 minutes for our room keys. During this time we toured the spa and the pool deck. Upon check-in we alerted the staff that we were hungry; no one made mention of the fact that Paces 88 closed at 3 pm and didn't reopen until dinner. The butler assigned to us was anything but helpful. Went to see the concierge. The chef concierge Jeff suggested we walk across the street to Whole Foods for a lunch buffet. Not quite what we had intended; a recommendation of The Capital Grille would have been more appropriate. Room service it would be. When we got back to the room there was no dining menu. A call to the ''butler'' yielded a 20 minute wait while she fidgeted with her computer so she could view the menu. She read one-word descriptions and asked what we'd like. I asked for a print out of the menu. That took 20 minutes to deliver. We walked to Brio, the highlight of our visit. I scheduled a 90 minute facial to help mys...
I had the pleasure of being one of the first guests who checked in to the new St. Regis Atlanta which opened on April 14th. I arrived to the hotel shortly after their ribbon cutting, and the hotel felt very alive. judging from the first moment I walked in to the hotel, I felt like they have been open for over 5 years, and that nothing seemed to be worng. I had the most warm and welcoming arrival - the doorman was very pleasent and asked for my name, he quickly assisted me with my bags and escorted me to the front desk. They knew my name as soon as I arrived, and checked me in (and gave me a nice upgrade as I am a Platinum member) to a nice suite. I was escorted by the front desk person to the floor, and met my butler (yes, I had a personal butler). She was very nice and escorted me to my room. she explained about all the services they provide and offered to unpack me and provided me with a great explanation about the room (they have a cool TV in the bathroom miror). The gym is overloo...
This hotel was superb! The rroms were well appointed, spacious, the bed was like sleeping on a hundred soft pillows. The bathroom had a deep soaking tub and a TV hidden behind the mirror over the sink, behind 2-way glass! If you need a ride to nearby shopping, you get ferried in the hotel car which is a Bentley! Food was great, service was flawless. Would stay again without hesitation.
Situation proche de l'aéroport et de l'I85. Qualité de la nourriture laisse quelque peu à désirer.
-Navette aéroport efficace et gratuite. Check-out téléphonique .Internet gratuit. Le restaurant quelconque et mal chauffé ( vague de froid !)
Staff was rude.
Staff were very accommodating. Parking fees are greatly overpriced. Price of parking should have been included in price of room. A/C did not operate properly during visit. Staff offered room change or box fan. While this was a nice gesture, QC (Quality Control) was not performed to insure all functions and features of the room were properly operating prior to the arrival of guests. In the future, this function and quality check should be performed before the checkin of guests.
The extra charges for internet and the mandatory valet parking was a bit much.
Really nice hotel. Would visit a again. Parking is expensive but probably the norm for downtown.
We liked the lounge & the room. It was a great atmosphere. There should be drinks in the rooms.
Having to pay 32 dollars a night for parking.
Great quality especially for price. Walls are super thin
The staff were very kind. the room very clean.
Good staff, valet was very prompt, rooms were comfortable and very clean. Would probably stay again if I had some kind of coupon but coupled with the valet charge, it was too expensive for me. I can't stand places that charge $200/night and don't give you free wi-fi in the room. Also, the $32/day valet (while we knew about it in advance) still stung... there was pretty much no other option around though.
Très beau cadre Dans cet hôtel tout est en supplément à des prix parfois irréalistes, comme la bouteille d'eau à 8 dollars, mais surtout le petit déjeuner tout à la carte est proprement surprenant, d'ailleurs personne ne le prend in fine tant il est cher et déconnecté.
Super concierge - Indira Wrick était extrêmement serviable, merci !!! Je ne peux pas penser à quelque chose que je n'ai pas aimé