Pol & Grace Hotel

Points positifs : The best check-in ever - information about hotel as well as Barcelona must-see, offer for a reservation of restaurants. The black board at the entrance with recommendations for brunches, dinners, ...

Points négatifs : The room had a window to the street so it was quite noisy even at night. We had some payment issues caused by a hotel system but the staff was very willing to handle those situations and successfully ...

Points positifs : The hotel is in a really good location, so easy to get into the centre, and lots of towns nearby with amazing restaurants, and bars. The room itself is kept very clean, there is a big bed, and ...

Points négatifs : The view from our room was an office block.

Points positifs : Customer service. The lady at the front desk (Paula if I remember correct) was indeed took any opportunity to assist. Always was ready for an extra mile. Breakfast was good though not great. Coffee&#...

Points négatifs : No cupboard in the room. The hangers were fixed on the wall where all my clothes were visible during my stay.

Points positifs : Paula is the star of this place The guitar in my room

Points négatifs : Price is a bit steep

Points positifs : We travel extensively and we have been fortunate to stay in hotels all over the world and have even been spoilt by butler service on occasions. However, never before have I experienced such a ...

Points négatifs : Bed-side USB sockets! if that is our only worry it shows there was nothing really to complain about!!

Points négatifs : Pillows could have been better