Holiday Inn Express & Suites Barstow-Outlet Center

Points positifs : Location was convenient

Points négatifs : I didn't like the rude staff. When I checked in I specifically asked for a quiet room and the rude lady pushed that the first floor across from the public access restrooms. It was loud. When we went to ask for another they told us they can offer earplugs!

Points positifs : Another guest instigated an altercation which became quite violent. This person attached my husband in the hallway. This person was intoxicated and carrying an open container of beer in an establishment that doesn't serve alcoholic beverages.

Points négatifs : We had to be moved to another room because the police thought it would be safer for us. The management didn't come to see what was going on, not even when the police and paramedics arrived. They did nothing to assist us, other than change our room.

Points positifs : Its nice and clean

Points négatifs : I don't like all the trucks parked close to the hotel they are noisy. The heater didn't work or the phone by the bed and the tissue box was empty. They filled the tissue,the phone stayed broke they could not fix the heater. Thy gave us reward points.