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Location, room was ok, restaurant was better than others at railay beach Staff were poorly trained, unattentive and did not care about guests. Service in restaurant was slow. Hotel feels old, and expensive for what you get. Beach gets very noisy during day as boats come from Au nang
I absolutely loved everything about it. It's not exactly cheap but it's well worth having a splurge and staying there. I couldn't fault it. Nothing to say.
Railay is the wonderful place. We enjoyed our holidays there. Thai massage is the best in Railay Bay Resort&Spa. A lot of boats near swimming area.
The view, the beach, the pool and my room's outdoor shower. The bed was very hard and the ac in my room sounded like a jet plane.
The accommodation was amazing ( i stayed in a deluxe bungalow) and in wonderful surrondings. The resort has been thoughtfully designed for the guests comfort. Two pools, the second of which is not near the beach and is much quieter. The staff were brilliant and always helpful. I recommend that you use the hotel airport transfer service to avoid a long walk accross the beach with your luggage. West Railay beach is beautiful and stunning location. No negative points to report - I had a wonderful stay
They were so rude that I was a single American female traveler even though I'm very polite. They over charged me 100 US dollars, that I now have to deal with when I get home. That's a lot in Thailand! Rooms weren't that cleaned. Pretty sure the "day bed" had bed bugs. Hated this Hotel!
The location was amazing. There was a terrible smell of sewage. Once we kept the fan on for a while in the bathroom it would go away. But because the electricity goes off when you remove the room key it smelled for a while when ever we returned to the room.
Great location on beach and easy to get to after arriving by longboat.A very good breakfast with fantastic view.Good friendly service. Room needed a small table and chairs, and also not comfortable to watch TV. Not really deluxe as compared to similar priced hotels on Phi Phi or Ao Nang.
nearby shopping area, easy to get HALAL food, lots of muslim in Krabi, good surroundings, lots of spa nearby internet connection was expensive 30 min for 100baht, not free, because it was raining season, reserved for a standard bungalow nearer to the beach instead got a room nearby the swimming pool. The reason i reserve a room there was to get a room nearby the beach. Hotel needs to refurbish, quite old.
Proximity to the beach, restaurants and shopping area None
The hotel was very clean and the facilities are so good
The staff at the hotel were great and they upgraded us when we had noisy neighbours. tHE location is fabulous. THE hotel is quite run down in parts. tHERE was quite dodgy electrics - wires hanging out in the garden etc and the plumbing was ordinary. tHE toilets in both rooms smelled constantly and there were open drains besides the COTTAGES.iT could be a fabulous place with a bit of upgrading. I have marked that I would not recommend - but I probably would suggest it's a great location but to be careful about which rooms you book.
Hotel has got a very good location, bugalows are located within great garden and hotel has also their own beach, city center is just behind the corner with the great access to shops, bars and restaurants Bungalows are very basic, not relevant to the price. Breakfast was the same for all 7 days of our stay - though food was OK. Lack of attractions for kids. In summery I would expect a bit better standard for this price but in general hotel is worth further recommendations for families without kids.
excellent hotel,big rooms and good breakfast, location was excellent.
Espace protégé uniquement accessible par la mer. Parfait pour se reposer et être au calme. Service excellent.
L'arrivée sur la passerelle - Décor et positionnement de l'hôtel superbe Chambres bien aménagées Le départ par la passerelle - Les moustiques - Les méduses (ne pas pouvoir se baigner dans la mer!) - Nourriture moyenne dans son ensemble (surtout le restaurant thai)
Le situation est un vraiment paradis. Une magnifique vue. Qualité des restaurants. Le personnel de grande qualité . Dommage que les chambres ne sont pas équipés de wifi. Dommage qu'il ne soit pas gratuit
Problème avec le ponton flottant qui rend les horaires de navette incertains. Il reste cependant toujours la possibilité d'emprunter le chemin escarpé des singes!!!
Bel hotel, bonne situation, très bon acceuil, très bon standing et équipements. Accès par la mer peu pratique. Escalier pour accès à pied absolument déplorable et scandaleux pour ce niveau d'hotel, de plus sont état est totalemnet dégradé et dangereux. Piscine mal entretenue, eau trouble et verte.
Le site est magnifique, un tel paysage est unique. Le personnel est très attentif à nos besoins. L'organisation est au top. Nous retournerons avec grand plaisir dans cet hôtel.
L'àption spa dans notre chambre et surtout la vue depuis notre chambre Les navettes de l'hotel qui me semblent inappropriées comparées au standing de l'hôtel et qui sont insuffisantes le soir.
Le gérant et le personnel à la réception étaient extrêmement attentifs. Tellement gentils. Chambres extraordinaires. Propre. Chambres et lit confortables et modernes. Très très bon personnel. Spacieux. Très agréable. Hors des sentiers battus, donc loin des kiosques de réservation d'excursions. Au lieu de réserver pour vous par courtoisie,l'hôtel double le prix de la réservation. Ne devraient-ils pas essayer d'aider le client en faisant les réservations au prix coûtant par courtoisie pour compenser la distance ? C'est profiter des clients, pas en prendre soin. Aussi le wifi est horrible et il n'y avait pas d'eau chaude. Pas sur la plage. Le personnel du restaurant était horrible et distrait. Nourriture moyenne.Allez dîner en bas de la rue. Les membres du personnel ne parlent pas tous anglais.
Fantastique nourriture, salle de gym, un guichet automatique, personnel serviable et aimable ,super emplacement, je reviendrai !! Rien de négatif à dire!
Really nice hotel
Quartos lindos,modernos e aconchegantes. Staff muito atencioso. Restaurante com Chef excelente e café da manhã no estilo buffet delicioso! Infelizmente a Praia do hotel é um mangue, Mas mesmo assim tem a vista linda e da pra ir andando para Todas as outras praias tranquilamente .
The pool and the view were amazing. The trip to the airport was an adventure (truck, speedboat, golf car and taxi). The staff makes us wait a long time for the room.
nice little hotel, quite large standard room, very nice location, nice garden, friendly people breakfast is very poor
Great time at rayavadee! Strongly recommend. Incredible kindness of the employees very high level of service. Rooms are not rooms but beautiful villas, perfectly marrying the local style charm and modern comfort. Be aware that the beach is open to other people and it can be quite busy! You have your private area with your sunbed towels water though. But the access to the sea is not private only part of the beach is. We stayed at the pool which is awesome. Great restaurants especially the thai restaurant is awesome. Generally great experience! No
The hotel staff were superb at the hotel - always polite and helpful. The rooms were very spacious and luxurious.
Sala Talay is a contemporary designed hotel in a quiet location yet close to all amenities. The staff were all very friendly and courteous. Breakfast and dinner were excellent. At checkin they wanted to upgrade us to the pool side room, however we did not like the lack of privacy, so they upgraded us to grand deluxe room instead, which was great. Would not recommend the pool side room unless you are traveling with children. Rooms lack privacy, but are great for kids who can jump straight in to the pool.
spacious room, friendly staff, contemporary design none
Probably the best located hotel in Ao Nang.I love the hotel surrouding and features. Near the sea. Look very modern. It has a small beatiful garden. What I like the most of the hotel is the swimming pool. I can see the green garden and it feels so comfortable, relax away from city and they have another small one for my baby. The room is spacious too!.
location is good, close to Ao Nang town Breadfast is so poor; Washroom in our room has odour smelling; reques to delay the check out till 2pm as flight is at night, but the receptionist refused us, actually many rooms were empty
Luxury hotel with modern style. Very newly built. Very nice spacious clean -luxury rooms (especially that with the pool access). Nice beach but you have to cross the road to get there. At the beginning of silent district 5min walk to Ao Nang beach.
Such a relaxing place!
Everything! Es ist das schönste Hotel in Ao Nang. Absolut super!!!
The swimming pool is great and rooms were very comfortable. Staff were attentive and helpful. Breakfast is very good. A bit too family friendly - children always using the business centre and also children were welcomed in the "bar" where they were always singing karoke - which makes it not an appealing place for adults to go to have a drink and socially mix. The beach directly in front of the hotel is very disappointing.
we have had a very nice time
The pool area was good for adults and kids, the rooms were nice and the staff very good. Cocktails at pool bar average
The staff was friendly and helpful. The buildings are modern and stand our from the rest of the hotels/business on the main road. The included breakfast was excellent. The price does not match the experience. The room is mediocre. The mattress was uncomfortable and felt used. I could feel each metal spring. There were small bugs (akin to ants, but not ants) in multiple places in our room even though we were on the third floor above the ground. Definitely not the $90+ room I expected in a resort. The shower was built poorly such that splash from the shower gets under the shower wall and into the other areas of the bathroom, such as around the toilet. I would definitely not be returning to Cliff Resorts and I would look for other hotels in the area.
Rooms were clean and newly remodeled. Breakfast staff was good and the food was great! Two small pools were okay, the infinity pool had an amazing view!! The people working at the front desk did not seem friendly upon check in! I need assistance with their phone system (to dail an outside line) they would not offer to help. Upon checkout we had to wait over an hour for the staff to check our room.... This happened throughout our stay in Tailand but usually only took 5-10 minutes. This hotel made everyone wait for over an hour. Terrible.
Great hotel in a good location for Aonang main strip / beach but elevated from the road so the noise isn't a problem so long as you get one of the front rooms facing the pool area not the road. Staff were excellent especially reception who were very helpful with all aspects of our stay even arranging our next transfer to Ko Phi Phi. Rooms were generous size and perfectly clean. Hotel provides beach mats / towels for you to take to the beach. The lounger area around the pool is quite cramped with only a limited number of sun beds quite close together. There are plenty of other unused others around the hotel during the day but they don't have loungers.
I dont like Ao Nang but we really liked this hotel, the staff was constantly smiling and quick to assist and the rooms had a wiew worth paying for, specially the ones on the top floor.
Location off the hotel is great! food, tourist information & shopping is just around the corner. We were impressed that the hotel provides stuff for beach side activity eg, mat, sandels, umbrellas, towel and a bamboo carrier for it. Breakfast could be improved. very limited choices.
It was near from the beach, 10m walking, and near from the main streets were the shops and nightlife is located. The pool is really nice and has great views. The breakfast is ok. The first night we had two beds joined horizontally, not vertically as normal!!!!! Needless to say our backs were killing us in the next day. I complained to the concierge and she imediatly changed us to a room with one single bed but still the first night was awfull! The beach located near the hotel is not from far one of the best beaches around and the nightlife located near is what can be said gentleman focused, as is not something a couple or a family would apreciate. Finally the bedrooms smell like they don´t get much air!!
Toutes les prestations, le service ont été impeccables et serieux. L'Hôtel est situé sur un site prévilégié et en bordure du grand parc national, ce qui le rend fantastique. Seule "observation", manque un service navette pour se rendre a la ville touristique D'AoNang (allée/retour.)
L'accueil la beauté des lieux le confort et le personnel aux petits soins. Piscine aux dimensions étroites et la situation de l'hotel loin de tout qui ne met a disposition qu'une navette aller par jour.Pour le retour taxi obligatoire.Pour un hotel de ce standing je pense que plusieurs navettes aller retour par jour ne serait pas un luxe.
Situation ideale pour ceux qui souhaitent s'eloigner de l'agitation touristique. Le personnel est accueillant et une vraie atmosphere se degage de cet hotel. Belle piscine. Non
bel hotel et tres belle plage restaurant thai tres en dessous de ce qu on peut attendre, impression pas tres bonne sur l ensemble des prestations
la qualité du personnel et ses attentions, la magie du lieu et les paysages environnants le standing de la chambre en dessous de la qualité attendue
Staff très pro, attentif et adorable, très joli hôtel très bien tenu et situé sur un beau site. Recommandé pour découvrir la Thaïlande en court séjour combiné avec d'autres sites (La Thaïlande est très belle et ses habitants formidables). Un transfert privé est possible depuis l'aéroport de Krabi 50 mn pour un peu plus de 20 Eur. Dans les 2 restaurants, les prix des plats, déjà très chers pour la Thaïlande, sont affichés hors service (10%) et hors taxe (7%) C'est très très cher !. Aucun commerce à proximité.
La gentillesse et le haut niveau de serviabilité du personnel qui prend le temps de parler avec vous. Un hotel magnifique le jour et encore plus la nuit. Petit coin de paradis, séjour inoubliable. Je reviendrai surement!L'hotel est un peu excentré ce qui permet de passer un séjour reposant et au calme mais pour ceux qui aime les balades en autonomie, je conseil vivement de louer une petite moto. Anglais parfois peu ou mal parlé => Difficultés à communiquer parfois.Mais vraiment pas grave, juste un peu dommage car certaines personnes du staff sont tellement sympatiques que l'on aimerait échanger un peu plus avec elles.
que notre chambre ait une vue sur mer. dommage qu'il y avait trop de jellyfish. emplacement un peu trop eloigné . et qu'il n'y a pas de navette retour.