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Italian style room and upstairs patio are very nice. Nice place in funky town away from Las Vegas. We stayed in the Tuscany room. To take a shower one has to sit in a whirlpool bath and pull out a shower head. There is no shower curtain or anything that might stop accidentally showering the rest of the room. The shower head can NOT be fully turned off, and is always spraying hot water. A serious plumbing job would be needed to fix this it seems. Also, very noisy generator humming 24 hrs a day. But I guess this all goes with the Italian experience :)
Very charming historic hotel. Quaint, cozy rooms. Excellent hot breakfast included. Staff friendly and helpful. Dam museum (in the hotel) definitely is worth the time. Well appointed main lobby and sitting areas. Computer/printer available too. No, it was a great place.
old but classy!! loved being right in the middle of town -- easy to get to several restaurants and many shops -- wasn't told that there was coffee in lounge area on our floor -- person checking us in could have mentioned that since there are no coffee pots in room --
This guest did not leave comments about this hotel.
We enjoyed the originality of it, it was clean and neat taking you back in time a little.
Loved the historic value and upkeep of the hotel. The staff that welcomed us was friendly and funny, and we received a very warm reception! Poor soundproofing - heard our neighbors' conversations! Breakfast is included with the room price, but restaurant was busy- no one told us we had to sign in on waiting list. Finally figured it out. Weren't sure we would get in at all! Needs a system
Staff and location breakfast fantastic Nope
This guest did not leave comments about this hotel.
It was in town and walking distance to food and drinks. Overpriced for what type of room u get. It was small and cramped for $---
This guest did not leave comments about this hotel.
The historical building was beautiful. The location great was perfect, with a great restaurant across the street.The breakfast was fantastic and included in the room rate.Will go back there for the great rest, close to everything. Nothing
Overall experience was excellent. Enjoyed the museum. Learned lots about the dam. Everything was perfect.
Chambres calmes Oreillers , lit enfant obsolète, employés malhonnêtes , frais cachées
Les chambres sont très confortables et propres. Calmes également. Le service partout, dans les hôtels, les restaurants et le casino, était excellent. La piscine était super, pas trop de monde. Je le recommande à tous ceux qui cherchent à s'évader un peu.
Je n'ai pas aimé les cartes pour utiliser l'ascenseur et la chambre. J'ai dû en prendre une autre parce que ma carte ne marchait pas. De plus, il y a besoin d'autres personnes pour l'enregistrement à l'hôtel !
Besoin de plus de personnel d'enregistrement ! Prix élevés de la nourriture Lobby enfumé Pas de café ni d'eau chaude :( pas de réfrigérateur dans la chambre
Le montant total du séjour était très bien! La longue marche vers les ascenseurs de la chambre.
Il n'y a pas une cafetière dans la chambre
Sécurité Lobby enfumé Prix élevé de la nourriture Pas de café ou d'eau chaude :-(
La chambre en elle-même était très confortable. Le directeur s'est montré réactif pour mes réclamations. Le personnel de ménage n'était pas du tout professionnel, désorganisé et était très bruyant dans les parties communes.
Chambres sympa, propres. Belle décoration. Mauvaise communication avec le personnel. Frais cachés.
L'emplacement, le petit déjeuner, personnel serviable. Les oreillers étaient un peu trop grand et difficile.
Entrée clients hotel à Part 15 minutes attente bagagiste frais (fees) perçus pour les 2 chambres( alors que je voyageais avec mes enfants et non fonctionnement internet malgré intervention technicien.
Le personnel du casino était très gentil et serviable Salle de bain sale avec une petite douche. Pas le personnel le plus sympathique à Las Vegas (personnes à la réception)
Tout ! Ils ont même proposé d'imprimer nos cartes d'embarquement au moment du départ ! Pas une seule chose, franchement !
La chambre était très belle et confortable, et très propre. J'ai adoré la décoration, la vue. La chambre n'avait pas de réfrigérateur, de four à micro-ondes ou de machine à café.
J'ai adoré mon séjour au M spa pour 1 nuit , j'aurais aimé rester 2 nuits, mais je reviendrai la prochaine fois ... Vue Propreté Personnel Chambre
La chambre était somptueuse, propre et très confortable. Le meilleur que nous ayons jamais connu.
La chambre était très belle et très bien aménagée. Beaucoup plus de détails qui ont rendu notre séjour merveilleux. Nous étions tellement à l'aise que nous aurions aimé rester plus longtemps ! Il n'y a rien que nous n'avons pas aimé de notre séjour. Très contents de notre choix et nous reviendrons sans aucun doute.
Les femmes de chambre
La chambre était incroyable ! ... surtout pour le prix. Tout était très propre. C'était un peu loin en voiture du Strip.
Propre, super petit déjeuner, très calme, aucun problème, animaux de compagnie acceptés L'emplacement n'est pas très intéressant.
Personnel sympathique et arrangeant, chambre propre et spacieuse, un excellent buffet de petit-déjeuner. Rien à redire
Like: The view from the patio. Dislike: Wifi was almost nonexistent, the staff was sarcastic during an early morning emergency situation, the plumbing was so bad that the shower wound up being a bath anyway, some rooms had refrigerators but not all, last tenant (or earlier) had left splash marks on the wall not cleaned off.
Lovely and quiet. Plenty of space. Tissue paper in box was like sandpaper. My only complaint. Please provide better quality tissue paper.
We liked the large room and private balcony. Staff was very friendly and helpful. Grounds well kept. Price was very reasonable. The parking lot was not full during our stay. Not sure why our room had to be on the third floor with no elevator. Mow their grass at 6:30 am!
Mario was awesome! He made our stay!
The Breakfast was very good It was definitely out of the way from downtown Vegas
Location and free breakfast The A/C was too noisy and outdated. There's no way to adjust the vent to where we want the cool air goes so the bed that closes to the A/C was the coldest spot in the room.
The location was very convenient to the freeway for access to all areas of Henderson and LV. I liked the free newspaper during the week. The staff was friendly enough. I would stay again if in the area. The breakfast was so-so. The breakfast staff was a bit pushy, although I think they were just trying to be helpful. My husband liked the hot breakfast-eggs and sausage, I prefer more fresh fruit and melon. The beds were not super comfortable, just okay.
Clean, amenities , staff, pool, breakfast, and room were beautiful No
Quiet....peaceful.....no one bothered me! Nothing. Will stay again.
Love the free hot breakfast in the morning. The free access to the gym across the street. Microwave in the unit and fridge. Parking kinda sucks if you come in late. Gym on the site has no weights, should have Dumbbells.
The staff was very friendly. Our room was beyond gross. We had dried blood on our pillows and comforter. The bathroom was equally as gross and dirty.
There was no airport shuttle. There were tons of kids here and they yelled and screamed and banged on our door late waking us up. The hotel staff did nothing. The kids over ran the swimming pool, adults could not use it, it smelled like a urinal. The kids ruined the breakfast making it uneatable. We planned an early start for some reason breakfast is at 7 am, really??? The kids ruined our time here, no one was in charge of them as they ran the motel grounds unchecked.
its New no
The amenities and atmosphere excellent. Room well appointed and decorated. Shower/tub drain was mostly clogged on first use, but it was immediately resolved by their maintenance staff, so it wasn't really an issue.
Everything was ok
Nice size room The curtains did not block the sun so don't plan on doing any sleep from sun up 2 sun down. Meat in breakfast was all gone or disgusting.
Checked in to the hotel the clerk was the rudest employee that I have ever delt with will never go back with so many hotels to choose from and a women like that who works for such a great company never again
My husband and I took our 9 month old son to Henderson for an Ironman (triathlon) competition. What could have been a complete disaster turned out to be an incredible trip. We were lucky to use my husbands points for the entire trip (which included a Holiday Inn in Hollywood CA as well as a Holiday Inn by The Grand Canyon) totalling 13 days. This hotel was especially great because they catered to us and the racers who had to get up at 4-5 am to get out to the course. They specifically had breakfast out early for those who were racing that morning. The location was great and within walking distance to everything necessary. The staff were incredibly friendly and nice to our son. The rooms were clean and spacious and we were lucky to get put close to the laundry facilities which were a god send which a 9 month old. I would definitely recommend this Holiday Inn as well as the town of Henderson who held an incredible event.
The staffs were generally friendly and the hotel provides hot meals every morning. Few nights in a week they hold cheese and wine receptions for guests to hang out.
Personnel were friendly and courteous. Hotel and parking lot were very clean. Rooms were very clean and comfortable. Would definately stay again.
The up grades they have done to the rooms are really nice, beds are comfortable, staff are always help and happy to see you, if you need anything they are right there, we asked for a late check out and that was no problem. We have stayed here a few times and have always enjoyed it. Close to everything, shopping, mall, dining..
tHE LADY AT THE FRONT DESK i THINK HER NAME WAS X WAS VERRRRY RUDE TO ME AND MY FAMILY THE YOUNG LADY NEEDS TO GO TO CUSTOMER SERVICE 101 SCHOOL, WOULD NEVER STAY THERE AGAIN BECAUSE OF HER
Great room that travelers can quickly access from parking lot. Some rooms have exterior doors. The staff is wonderful!
Located in a nice area of Las Vegas away from the Strip but close enough if you want the entertainment. Easy access to the airport, car rental and freeway access. Hotel nicely decorated, clean, & comfortable. Breakfast offered a good variety of food with great service and if you didn't like what you were offered, there are plenty of fast food restaurants nearby. We would definitely stay there again.
Customer service and the location is great for friends and family. Queite and away from the strip.