NH Brussels Bloom

Le cote design et a proximite ducentre ville

Non

Le rapport qualité/prix du petit-déjeuner est très mauvais

L'hôtel est magnifique pour qui aime le design. Les chambres sont grandes et très confortables. Le restaurant est également très sympa (ambiance lounge, déco, musique) mais un peu cher. Bien qu'un peu excentré, il est tout à fait possible d'accéder à pied au centre ville.

Le petit déjeuner (que nous n'avons pas testé) est très cher et il n'y a pas beaucoup d'endroit dans le quartier pour en prendre un. En revanche, il y a une supérette en face ce qui permet de se confectionner soi m^me son petit déj et de le prendre en chambre.

La clarté de la chambre, l'insonorisation et le petit déjeuner,

L'attention de la machine expresso et du thé est très agréable. La quantité de café et thé est peut être à doubler?

I'll never stay here again

The room is big for the price we paid. The bar downstairs was nice and the bartenders were friendly and even made us specialty drinks that weren't on the menu

We got to the room late in the evening, the receptionist gave us our room key. When we got to our room, our key didn't work. This happens sometimes so we weren't too upset. I came back downstairs and told another guy at the desk that we had just arrived and that our key didn't work. He fixed it and apologized, we headed to our room. When we opened the door, a woman shot up out of bed and asked "who's there". I felt terrible. Tried to apologize quickly as I spun out the door. I went back down to the desk and the people working had figured out what happened because the lady I walked in on called the front before we got down. They gave a voucher for 1 free glass of wine or beer and gave us the new key and apologized once more. When I turned to walk away, I realized that the same room that we just interrupted that woman in was still written on the key holder card. I turned and told him "this the same room we just came from". He said "oh, oh, I'm sorry." And gave me the right number. But he almost sent us back to the wrong room a third time. All kinds of other things went wrong while we were there. Loud construction RIGHT outside our window at 6am every morning. We were told we would get a five dollar voucher for the bar for every morning we didn't get our room cleaned and we never got it. 4 days in a row, we didn't want our room cleaned. We didn't care about the voucher, but when we went to the desk to ask for an extra bottle of water for our room (which comes with a free bottle of still water and sparkling every morning if you get it cleaned) the desk attendant said we couldn't have free water if our room hadn't been serviced. But when I mentioned that we never received our vouchers, there was some reason we couldn't get that either. I was so frustrated from no sleep from the construction and all the other issues (many of them too small of importance but also too many to list) that I stopped listening to their reasoning. I had decided that I'll never stay at this hotel again. Which is unfortunate because I had stayed there one night last time I was in Belgium. I didn't have much interaction with the staff as it was another late night. I just needed a bed for the evening. My only complaint was the location was kind of inconvenient but after this experience, i realized the problems are far worse than the location

I liked the fact that the rooms are of good size, as well as the cleaness of the hotel in general

I found few employees quite rude. There is one called MC that is very rude. I also didn't like the fact we didn't have water in the room fridge and we need to ask for water downstairs in the reception.