Hôtels - Bangkok

great breakfast, good location,wonderful stAffs.

oo much restriction on access to the balcony. made me nervous instead of made me feel safe.

The movie Hangover 2 was filmed in this Hotel, it had has exceptional design architecture on the rooftop.the management was great clean rooms,decisions facilities, plenty of stAffs,great location, fantastic breakfast

Amenities and accommodation

Yes - ordered two meals from room service at 11.00pm and they never arrived despite being asked how we wanted the hamburger meat done!!!

Outstanding other than room service issue.

great price which included the buffet and internet. i would stay again.

water leaks out of the shower as there is no door and it runs on the floor.

the lobby

Extremely rude staff, and still fighting for my refund that was supposed to be 984$ of which i received $500 only. In my eyes it is a theft. If i were to come to you and take &484 from you i would be in jail, right? But i have to fight with the property for the same amount of money without any consequences for them even though i had received at official letter from the Dream Hotel that they would deposit 984$ back into my account. I always use kayak and had no problems before with anything. Please help me if you can. Feel free to contact me at Sasha_flex@live.com

L'hôtel est vraiment excellent pour le loisir ou les affaires, très bien situé près du marcher de nuit et pas trop loin du centre ville (Bangkok étant une très grande ville tout déplacement est forcément loin), il est très fonctionnel (sauna, Spa, massages, salle de fitnesse, magnifique piscine et de supers restaurants petit déj excellent et gargantuesque et un seven/eleven juste en dessous. le personnel est vraiment très efficace et d'une gentillesse (comme dans l'ensemble du pays), il vous conseille très bien sur les endroits ou les activités que vous pourriez visiter ou faire.

RIEN

large room , very nice décor ,comfortable bed , washer/dryer

n/a

would definitely stay again

This is one of the nicest hotel I stayed in. I have traveled for work and fun for over two years and stayed in a lot of 4 star hotels. This hotel is more like a 5 star hotel. The room is big, clean, and quiet. It is a bit far from what I concidered to be downtown Bangkok. I like the quiet location. a nice place to relax.

The staff was slow to fix broken shower ( never got fix) and very quick to charge $7 for a small bottle of water. At check-out the staff tried to charge me twice for my stay.fortunatly I wasable to provide proof of prior payment.

- The highest building in Thailand and one of the highest in southeast Asia. - Well located. - Awesome views. - May be worth to stay a night booking a middle or high profile room to get to see the building, but not recommendable for long stays.

- The experience you get varies depending on the money you spend, that is, the room class or profile you book. - To get a satisfactory experience, that is a clean, without bad smell and confortable room, you need to pay a mid to high range or profile room. For the minimum prize, which isn't low, you get a room with bad smell and maybe not clean enough. - The overall quality/prize ratio is not good.

holiday inn express level got upgraded to club floor; but was told can't used club amenities b/c didn't paid for club level rate; spaces room though not impress with pool area and no jacuzzi poor selection with breakfast buffet an F for housekeeping concierges not very knowledgeable

Great Location. Super spacious. Me and my girlfriend stayed here on our trip to Thailand. Pool is small though. Decent gym on premises. Breakfast should be renamed as brunch due to such a variety available such as breads, rice, curries, noodles, deserts etc etc

la chambre et le service

la restauration en terrasse très surfaite bonne qualité mais exagération sur l'assiette très peut à manger surtout après une journée de visite des monuments de la ville. je dirais même que c'est à la limite en restant polit de la moquerie vis à vis du prix et du client; sinon je ne comprend pas qu'un palace de ce style n'offre pas la wifi tous les autres hôtels offre mieux que celui ci, le wifi sois disant gratuit ne tiens pas plus de 10 minutes en place et vous coupe il faut réclamer à tout bout de champ une réactualisation du modem de l'établissement. à l'heure d'internet c'est blizzard cette façon de traiter la clientèle et de plus si vous voulez avoir internet dans votre chambre on vous réclame une somme prohibitive.

THIS PLACE IS VERY NICE FOR THE MONEY AND THE FOOD IS GOOD EVERYBODY THERE IS NICE I WILL ALWAYS COME BACK!!

I have stayed at this hotel before, mostly because of price and its location on Soi11 cloe to sumkuvit Rd and nana sky train station. It is close to some good places to eat , drink play pool or just hang around. None of the staff stood out they were efficient. the hotel itself is quite dated. On this visit I stayed at 3 different hotels in different areas of the city.this area was the most fun. I chose a upgrded room and got a large bedroom and sitting room, but the room stank of cigarette smoke. I am asthmatic and a non smoker and they were able to change me to a non smoking room in tower one, which was a much nicer room again pretty dated, but everthing worked well. Now having stayed in all three of their towers, all of which have their own pool areas, i prefer tower 3 across, the road which happens also to be their cheapest. Make sure you know if breakfast is included before you arrive. It is a great spread, even though it cost about $9 extra, on prior visits it was included.

Very friendly help. Pool was wonderful.

The wifi was for the birds. You had to put the password in all the time. Going from floor to floor and even on the same floor going from the room to the elevator.

-Wonderful location, along Sukhumvit and right across major shopping hub: Paragaon, Discovery and Siam Center -Courteous and helpful staff -Clean rooms and toilets -Very reasonable rates

This was an excellent hotel experience. The service was excellent, the staff was a credit to the hotel. Mr Wat from the conceirge was excellent, the dining room staff was on the ball. Checking into this hotel didnt require you to stand at the front desk, they seated you in the lobby and did all the paperwork and brought it to you. The food was fabulous, the rooms were great. Absolutely no complaints.

You have to love this monumental hotel, with its panoramic vistas and prime location in the center of the city. Great suites with oriental comforts and functional layout for the visiting businessman or tourist. Excellent amenities - dining especially, but a very nice spa, too. Dinner or drinks at Vertigo is a once in a lifetime experience for food and the incredible view and ambiance. Service is omnipresent without being overbearing, and very personal for a large hotel. Feels like a small hotel. Weaknesses - Access to the pool and locker rooms is via the spa, and you are made to feel a little like an intruder when going for a swim, steam or sauna in the beautiful facility (ie - non purchasing visitor). Annoying, given the cost of the stay. Shower/bath soaps are all lotion based, and do not really clean, so bring your own. 5 Stars - will definitely patronize banyan tree again.