Hôtels à St. Domingue

Points négatifs: Air conditionning went auto an was mostly hit than cold

Points positifs: Everything is always perfect

Points positifs: Food was great, rooms and common spaces are clean and nice.

Points négatifs: Some of my stuff got lost while changing rooms, I got some back after escalating it to senior satff member, but apparently the other things just disappeared and that’s it.

Points positifs: la chambre spacieuse...ke petite déjeuner

Points négatifs: rien

Points positifs: Cet hotel est vraiment très. Agréable, cosi,luxueux en restant très accessible

Points négatifs: Dommage le le rideau occultant n’etait pas bien fixé, aussi nous avont été réveillés très tot

Points positifs: Pool area and rooms

Points négatifs: Spa was so so Water pressure in the showers

Points positifs: Amazing rooms and the pool was niceee

Points négatifs: The view

Points positifs: all the staff at the fronr desk were you excellent..100% to the food.. everyone I come across treat you like family

Points négatifs: I find no fault

Points positifs: Beauirful and comfortable hotel with a perfect location in the. Enter of the city. I recommend paying the access to the exefutive lounge

Points positifs: Le lit haut perché très confortable et moelleux pour commencer à rattraper le décalage horaire et récupérer de la conduite de nuit! Le sashimi du restaurant japonais... excellent!

Points positifs: Loved the food, the ginger bread house and your staffs' customer service.

Points négatifs: It would have been great if the hotel had a New Year's Event party. Perhaps, some Dominican Band playing that night.

Points positifs: The view from the bedroom was awful, it gave to the building next door and there was no natural light in the bedroom.

Points négatifs: The swimming pool is great, so is the view from there. The hotel location is perfect for those who are looking to move around and do not seek to be by the seaside. It is a modern, confortable and clean hotel. Employees are well trained and kind. Restaurants are good, so are the alternative breakfast, cocktail options! Strongly recommended for adults with no kids!

Points positifs: La chambre était propre et spacieuse. Très confortable. La télévision dans la salle de bain était une belle attention

Points positifs: Superbe hôtel dans un excellent emplacement à Santo Domingo. Les chambres étaient belles et spacieuses et le personnel et/ou service clientèle était le meilleur que j'ai vu depuis longtemps.

Points négatifs: Les deux défauts principaux étaient la nourriture et la salle de bains. Ils prétendent que personne n'a jamais eu ce problème avant et ils avaient l'air assez choqué par la situation, donc je vais leur donner le bénéfice du doute, mais les douches que nous avons eues ne s'écoulaient pas. Dans la première chambre qu'ils nous ont donnée la douche a inondé la salle de bains. Ils ont eu la gentillesse de nous en donner une nouvelle mais le lendemain, quand nous sommes allés à la douche la même chose s'est produite. Comme pour le petit déjeuner. C'était servi froid comme s'ils servait des restes froids de quelques clients précédents sur une nouvelle assiette.

Points positifs: Juan Castro at checkin was extremely helpful and welcoming Makes me want to return and stay at the JW Room large and as nice or nicer than any JW Marriott I have stayed in the US!

Points négatifs: Nothing

Points positifs: Cleanliness and food was outstanding

Points négatifs: It didn’t have a spa or massage cabin

Points positifs: Service was good and the staff nice as always. The location is perfect.

Points positifs: Excellent service from all the staff

Points positifs: L’emplacement bien

Points négatifs: Pour moi ça va

Points positifs: the pool has a nice view but water was really cold

Points négatifs: value of your money --- expensive for what you get. the room need to be more tech

Points positifs: The location it is central and in the best mall in town

Points positifs: Everything’s

Points négatifs: Nothings

Points positifs: Very upscale hotel near the very nice section of the city. Adjacent to Blue Mall

Points négatifs: The breakfast buffet was $25 per person, quite expensive for the Dominican Republic

Points positifs: A/C temp was excellent and the bed & pillows very comfy.

Points positifs: The service was excellent. Everything was perfect.

Points négatifs: The service was excellent. Everything was perfect.

Points positifs: Nouvelles chambres

Points négatifs: Le pire. J'avais réservé pour une chambre double. Nous sommes arrivés là-bas et il n'y avait qu'un lit La réceptionniste n'a pas essayé de nous aider.

Points positifs: Very luxurious at a reasonable price

Points positifs: Très bien, nous avons adoré le jardin avec ses arbres somptueux!!!!!

Points négatifs: c'est toujours une surprise de payer 28% de suppléments sur le tarif annoncé, on n'y fait pas attention à la résa....

Points positifs: The location was great, the rooms were renovated beautifully with a high-end feel.

Points négatifs: A balcony in the room would have had me give this hotel a perfect score! Also, the service was just okay. For instance, if I would call housekeeping to clean my room, they would forget. That happened twice. When I had asked one of the bartenders at the bar if they had change, she said no versus directing me to where I can get change. The waiters at the restaurant "Los Proches" were also trained poorly - no attention to detail.

Points positifs: Every thing the hotel is nice

Points négatifs: They did not change the linin only after 7 days

Points positifs: Le lit est très confortable et le petit déjeuner est très bien bien

Points négatifs: Il n y a qu un peignoir pour deux et le pèse personne ne marche passe

Points positifs: Nothing was bad stuff and bad place

Points négatifs: They did not change any linin and they did not clean the bathroom at all

Points positifs: The back yard

Points négatifs: The room was not clean and the bed was too bad Also they did not clean the bathroom at all bad stuff I asked them to clean the bathroom 3 tims and they did not clean

Points positifs: Nothing I will not go there again

Points négatifs: The are fooling peaple in the check out the charge me extra things from the mini bar and I did not take them . The charge me extra for the lundry and was mintioned another pricess in the room . The did not change any linin during my stay at all bathroom was not cleaned and also I asked them for it but nothing happend.

Points positifs: the room was clean and bathroom design was nice the bed was comfortable

Points négatifs: the view from my room was bad looking out the window was the view of the roof and you could hear people and music outside.

Points positifs: The variety of the breakfast was impressive. The welcome as well. Had been a guest a while ago, decided to check it out, due to the reviews on booking. Was very impress, did not expect that much of a change. Definitely the reviews came short, of what a great stay it can be,

Points négatifs: Did not stay that long, to make a comment.

Points positifs: Belle suite au calme, confortable, excellente literie. Très joli jardin fleuri, belle piscine restaurants à proximité A 20 - 25 mm de la vieille ville en taxi le week end quand ça roule bien sinon embouteillage

Points négatifs: Un peu loin de la vieille ville. voiture ou taxi obligatoire Petit déjeuner moyen : pas de bon pain, de bons thé Service moyen, un peu long

Points positifs: I was there for my cousin wedding Maryel and Jean

Points négatifs: One of the best hotel in Santo Domingo want i go back this is one of the hotel the i am going to setting

Points positifs: Monde

Points positifs: The service , the employees were amazing!

Points négatifs: Nothing, it was as close to perfect as it can get.

Points positifs: The room was very comfortable

Points négatifs: They should have more options for breakfast

Points positifs: Service du personnel

Points négatifs: Rien

Points positifs: Petit déjeuner intéressant. Produits de qualité. Literie exceptionnelle !!

Points positifs: Quality and variety of food and very friendly and efficient staff ,will certainly stay here again.

Points négatifs: Nothing !

Points positifs: Great breakfast Excellent locations

Points négatifs: No really a bad experience but the bathroom towels didn't smells fresh.

Points négatifs: Location

Points positifs: The place was great. My only disappointment was that my flight left too early for me to enjoy the breakfast.

Points positifs: La taille de la suiet parfaite le silence dans les chambres ok

Points négatifs: Le seul 5 étoiles qui vous OBLIGENT A LAISSER UNE GARANTIE BANQUAIRE JE TROUVE CELA INTOLÉRABLE QU ON VOUS OBLIGE CE N EST PAS UNE POSSIBILITE Le seul 5 étoiles ou le mini bar est vide quand vous arrivais J étais venu une fois l année dernière le petit déjeuner était très bien Plus de saumon plus de jambon plus grand chose an fruit meme les yahourts plus que des natures Non non non Hilton était un nom de prestige Encore une fopis mieux vaut aller a l ancien Hilton le Catalonia moins cher beaucoup moins cher casi moitie du prix Pour des prestations casi equivallentes

Points positifs: Professional. Accommodating, and very polite. Room was impecable .. excellent cleaning lady. Very kind and willing to help at all time.

Points positifs: Tout spécialement vue sur la ville

Points négatifs: Nous avons aimé tout

Points positifs: We loved the hotel in general. Very comfortable and excellent service. Thank you!!

Points négatifs: Historic building and location. Very nice staff. Air conditioning!

Points positifs: Égal à lui même

Points positifs: Super friendly staff, great location, good food

Points négatifs: there was a miscommunication on their part about airport pick up that resulted in me having to pay double for airport transportation

Points positifs: Everything about this place is magical. A time traveling experience with all the amenities according our times. The staff is really willing to make you feel at home, with a big smile on top!

Points négatifs: That could not stay longer!

Points positifs: Petit-déjeuner très bien : fruits frais et jus de fruit frais. Personnel très agréable et arrangeant.

Points positifs: Gabriella and Rosemary were incredibly great.

Points positifs: Location in a quiet street of the Colonial area. The hotel is located in a very well restored colonial house. Rooms are tastefully decorated, very quiet as they are all overlooking the patio.

Points négatifs: nothing

Points positifs: The staff were extremely kind and welcoming

Points positifs: All.of the above especially the location and the price.

Points négatifs: I liked everything especially the service from both front desk and kitchen staff.The location was perfect.

Points positifs: Professional, courteous, and attentive staff. Gabriella was fantastic; always available and willing to assist. She sets the standard for excellent customer service. Roberto and Jack were also very dependable and attentive. House cleaning staff were great!

Points négatifs: Common area internet was spotty. No fridge in the rooms.

Points positifs: The staff.. especially Gabrielle and Rose Mary were fantastic. They were very friendly and looked after any wants immediately. I would highly recommend this hotel for anybody staying in the Zona Colonial.

Points négatifs: Everything was very good...no complaints

Points positifs: Magnifique hôtel plein de charme dans la vieille ville. Pour en avoir visité plusieurs, c’est le plus beau. Manque juste une piscine mais on se sent comme à la maison

Points positifs: Très bel endroit, très joliment décoré et calme. Super bien placé. Billy et Valex nous ont acceuilli avec beaucoup de chaleur et de professionnalisme. Ils parlent français, ils nous ont donné des supers conseils de restaurants, super accueillants et disponibles. Le petit déjeuner est au top avec un staff toujours souriant. Nous reviendrons avec plaisir. La chambre belle et confortable. Super séjour, un grand merci à toute l'équipe du villa colonial. Une belle adresse.

Points positifs: L accueil. La disponibilité du personnel. Le petit déjeuner. Juste parfait

Points positifs: Our stay was excellent with special thanks to the staff which exude the hospitality that the Dominican Republic is best known for. And of course the Colonial Zone is charm and wonderment.

Points négatifs: The lies in the American media about the DR. As a US citizen I wonder why such campaigns continue.

Points positifs: It was an excellent locatiom close all the attractions, bars, and restaurants. Super kind staff and reasonable price for the quality you get.

Points négatifs: None

Points positifs: The tropical plants , the sofa, the relaxing pool, the food was delicious, beds were comfortable! An Oasis!

Points négatifs: I loved everything! No complaints.

Points positifs: The service, the ambience, fantastic breakfasts!

Points négatifs: Everything was superb.

Points positifs: Everything was great! Special thanks to the staff which is great and really makes you feel welcomed!

Points positifs: The building is absolutely beautiful, with a perfect blend of period features and modern design. Stepping inside and seeing the amazing lobby and pool area was a real wow moment, and my room was lovely too. The breakfast was truly fantastic – starting with fresh fruit, yoghurt and granola, then a lovely light fluffy omelette and toast with homemade jams. The staff were super friendly and the whole place was so peaceful and quiet. I wished I could have stayed much longer than just one night.

Points négatifs: Nothing at all :)

Points positifs: Decor of rooms and entire property are beautiful. Staff was extraordinarily responsive and helpful. Located in a quiet neighborhood but near all of the scenic and historical attractions of the Zona Colonial of Santo Domingo.

Points négatifs: Nothing

Points positifs: A beautiful hotel with lovely gardens and a small pool, clean and comfortable room with lots of little extras, friendly and helpful multilingual staff, delicious breakfast, great location in colonial district.

Points négatifs: We loved everything!

Points positifs: -location -breakfast -clean room

Points négatifs: -it would be good if staff speaks better English

Points positifs: Le personnel parle français et est très agréable. Les carrelages et le bâtiment sont magnifiques.

Points négatifs: Déjeuner seulement à partir de 8h, possibilité d'avoir quelque chose avant mais pas un vrai déjeuner. La piscine est très petite mais très agréable.

Points positifs: L'hôtel était très propre et tout le monde était très agréable !

Points positifs: Le personnel et les équipements

Points négatifs: La nourriture était très cher et le choix était limité

Points positifs: Les gens

Points positifs: EXCELLENT service Excellent options

Points négatifs: The pool--it needs renovation

Points positifs: Great food friendly staff Quiet and secure. This hotel was across from the Malecon beautiful scenery.

Points positifs: Just we stay was for two day's so we can't tell so much, but the intertaiment in the casino we love it.

Points négatifs: As i said the intertaiment in the casino.

Points positifs: The pool was nice

Points négatifs: Food, carpet was not cleaned properly, staff did not offer resolution to a major problem, misunderstanding of the details of my reservation

Points positifs: Great service and the rooms are spacious/comfortable/clean.

Points négatifs: No

Points positifs: The cleanest and customer service

Points positifs: Hotel is very modern and nicely decorated.

Points négatifs: Outside the hotel the neighborhood needs an upgrade. Also trying to cross the Malecon is a mission with no traffic lights or guards to help cross the street.

Points positifs: The hotel was very clean

Points négatifs: They try to tell me that my room didn't come with free breakfast... I always book rooms based on free breakfast.. The server was making passes at my lady in Spanish he thought I didn't speak Spanish.....

Points positifs: Shower was small and broken

Points négatifs: Shower

Points positifs: This hotel is located in the heart of Santo Domingo and its very close to many attractions, including malls and tourist destinations such as the Colonial Zone. The rooms were beautiful, spacious and very comfortable. The staff is very kind and generous, I lost my two gold earring in the pool and they somehow managed to find them and hand them back to me. The pool is spacious and clean, the music they play is very soothing nothing too extreme. The kids enjoyed the stay.

Points négatifs: Once we checked in, the representative alerted us that we had to pay US $39 per person for the breakfast buffet. I quickly showed her my reservation that clearly stated that breakfast was included. She kindly asked me to take a screenshot and send it to her supervisor, however we did not receive any response from him. The next day we had to go the lobby ourselves to see what had been resolved and she let us know that we could enjoy the free breakfast. We learned that in the late afternoon thus missing out on our first day of breakfast. Room service food is not that great, and pretty pricey and takes about 45 minutes.

Points positifs: Everithlng is good

Points négatifs: On ne peut charger le WI-FI et le parcking en dehors du prix de l'hotel

Points positifs: The view and staff were absolutely AMAZING!

Points positifs: While this is an older hotel it has a lot of character and detail not found in new hotels. Woods, marble etc. Location is best in Santo Domingo. And the breakfast included in the price is one of the best breakfast buffets I’ve ever had. Huge variety. They don’t skimp. All is included such as sodas, etc. Staff is very accommodating. The off-season room rates are a remarkable value.

Points négatifs: An older hotel with some signs of wear but this is minor compared to what it Offers.

Points positifs: Everything

Points positifs: Everything was perfect and the views were amazing.

Points positifs: Fabuleux

Points positifs: the service was good if you had a problem they fixed it.

Points négatifs: it was a little expensive for the extra services and drinks.

Points positifs: Food, people a

Points négatifs: Facility, pool and that terrible smell in my floor

Points positifs: Gentillesse, accueil, propreté, petit petit-déjeuner excellent, professionnalisme, bonne piscine, fitness ouvert 24/24

Points négatifs: Signal wifi médiocre voir absent dans la chambre mais bon à l'extérieur.

Points négatifs: No security in this hotel. Some worker in the hotel provided a third undesireable person with my personal information , including room number and location in the hotel without my authorization. No security, no privacy.

Points positifs: Nice pool and great food

Points positifs: It is my home away from home

Points négatifs: Breakfast not included in the price...

Points positifs: The rooms were clean. The area was safe. The view was okay.

Points négatifs: Things I wish I knew before booking. Everything and I mean everything costs USD. The food was not good. And guests weren’t allowed to have visitors in they’re room unless they paid $$. The beach was not accessible.

Points positifs: Bien situé

Points négatifs: Tout à fait adapté aux voyages d'affaires qu'aux vacanciers

Points positifs: personnel

Points négatifs: air conditioned in the room is not possible to stop totally

Points positifs: The breakfast was excellent. There was ample varieties of fruit and hot food items to choose from.

Points positifs: Everything was great with one exception- the pool was closed Tuesday afternoon from 2:00 on. That was our last day there.

Points positifs: The decor was very cool, clean. Staff was awesome.

Points négatifs: The hotel smelled mildewed from the entrance. The room had an incredible mildew odor. Every time the air conditioning was turned on the mildew odor grew worse. We were settled in so we bought candles and air freshener to help make the room bearable. Mildew is hazardous and this hotel should be treated.

Points positifs: The room was overall confortable for a one-night stay and continental breakfast in the morning met our expectations. The hotel is at a great location in the middle of the city and easily accessible to local restaurants and bars. The staff was overall friendly and check in and check out was fast and efficient.

Points négatifs: The room didn't meet our expectations and it seemed to be more expensive than other hotels in the area. At the beginning of our stay there was no running hot water but the issue was solved within the hour. The pool area had no staff during the morning and we were unable to inquire about drinks, food, etc. The hotel placed a hold on our credit card which was reversed at checkout, but more than 24 hours after check out the hold still hasn't passed through, making it inconvenient for the traveler having an extra expense that was unaccounted for.

Points positifs: nothing. worst stay in my life.

Points négatifs: they are racists. would never stay in this lame hotel chain ever again.

Points positifs: Petit déjeuner copieux - Piscine et sauna sur le toit - Personnel sympathique

Points négatifs: Établissement bruyant - Insonorisation des chambres insuffisante, le son de la télévision des voisins se fait facilement entendre

Points positifs: L’acces facile avec les magasins les restaurants ainsi que places à proximité de l’ hôtel.

Points négatifs: Panne de courant à répétition. L’ utilisation de la carte pour l’ ascenseur. I

Points positifs: Room was very clean and comfy. Pool and gym were nice. Good breakfast and the staff was very helpful and could speak English.

Points négatifs: Very expensive mini bar

Points positifs: Oui

Points négatifs: Rien le mánager est tres sympatique

Points positifs: Comfortable, great value.

Points négatifs: Got a big check in charge when arrived, staff didn't explain that it was just a lock, and normal charge would be done at checkout.

Points positifs: Le petit déjeuner varié, le sauna et la piscine sur la terrasse, la gentillesse du personnel

Points négatifs: Quand nous sommes arrivés nous avons appris que le prix de la réservation était hors taxe. Et qu'il fallait ajouter la TVA mais aussi une taxe de 10% de l'hôtel, soir 28% supplémentaires. C'était en fait indiqué en tout petit sur le site booking et très difficilement visible. D'autant plus que ça n'arrive jamais et que je ne me suis pas méfiée. Très mauvaise surprise...

Points positifs: The room is clean and everything they promised was provided.

Points négatifs: No

Points positifs: The rooms where very comfortable and the staff was outstanding in a country that is not known for either one of those.

Points positifs: Quiet, little cosy pool, staff, room, standards amd comfort level.. and the bar. Jose, was fabulous behind the bar..

Points négatifs: Well.. its a bit off from the hub, but then its a city hotel

Points positifs: I loved the hotel the area so much stuff to eat around the hotel and the customer service is definitely one of kind everyone super friendly.

Points positifs: All

Points négatifs: Nothing

Points positifs: The people

Points négatifs: No

Points négatifs: My daughter has about 4 bed bug bite on her legs

Points positifs: Excellent customer service. The receptionist, cooks, waiters etc. are the best that I have ever experienced. They all go out of their ways to make you feel most satisfied. The best place I have visited yet. If I could would give them 10 stars.

Points positifs: Rooms

Points négatifs: Food at the hotel restaurant

Points positifs: It was very awesome experience, I enjoy every minute. The staff was very nice.

Points positifs: I love that everyone was so nice and willing to help. The beds are amazingly comfortable!

Points négatifs: The pool doesn’t get much sun so can’t really pick up a tan.

Points positifs: I love everything.. No complaints..

Points positifs: Le personnel au top je recommande. Bonne adresse

Points négatifs: Nous avons tout apprécié

Points positifs: The professionalism and friendliness of the staff!

Points négatifs: The free breakfast was very very limited !

Points positifs: The staff was very friendly

Points négatifs: The parking

Points positifs: Breakfast was OK. Love the location because is center and quiet. The staff is great. I feel like I am in my own studio, its really cozy and I feel safe.

Points négatifs: Bed was not that comfortable. Coffee but not sugar in the room. I am not sure if they have a vending machine or not but at least they should have more water in the refrigerator.

Points positifs: I love the rooms. Even the smaller rooms were very comfy and large. The staff was very professional and courteous. Excellent service.

Points négatifs: The ham wasn't very fresh and there wasn't a lot of choices. Aside from the eggs you didn't get anything else really filling. Also, the rooms on the side of the streets were a bit noisy.

Points positifs: The rooms are spacious. The bathroom is amazing. Exceeded my expectations for sure.

Points positifs: The room was extremely comfy, made me and my husband feel very at home

Points négatifs: All I felt was missing was some bacon at breakfast and maybe a pool or terrace area.

Points positifs: The property had excellent staff. They were friendly and professional and they responded very quickly to any issues that I had.

Points négatifs: At night between 2am -3am there was usually no running water and the toilets would not flush during those times

Points positifs: The suite space.

Points négatifs: Didn't like location & lightflies were all over the lights at nights. Breakfast needed more variety

Points négatifs: More variety needed in breakfast . Breakfast facilities and dining needs to be improved

Points positifs: La chambre était bien,le service pas mal.Je recommanderais cet hôtel à des amis et.j'y retournerai.

Points négatifs: On s'attendait à ce qu'il y ait une piscine pour y.passer plus.de temps.Le.petit.déjeuner pas très varié et trop peu

Points positifs: Great staff-friendly and helpful The suites had everything, kitchen, spacious living space, comfortable bed, large bath space.....

Points négatifs: Loved everthing

Points positifs: Hotel extraordinaire , major d'homme a disposition avec un telephone portable que l'on met a votre disposition pour contacter le contacter directement de n'importe ou .La conciergerie a était aussi super . et surtout il faut prendre le petit déjeuner qui est fabuleux .Encore un grand merci .Les lits aussi super . Avec mon fils on a vraiment beaucoup apprécié les lieux et le quartier .

Points négatifs: rien ils sont au top . bravo

Points positifs: It was impeccable with amazing staff !! Loved the interiors ! So chic and I definitely will be back ;)

Points positifs: Casas del XVI is a stylishly decadent experience. You enter through a secure foyer and are directed towards a uniquely sophisticated lounge area. At this point, your vacation has already begun. You will sip fresh juices on a luscious sofa as they check you in and inform you about their services., You will then be given an iPhone pre-programmed with the numbers of the concierge and your butler. Your butler takes you to your room to show you how to access it's features. You notice the airiness of the room, the attention to detail, and all of the bathroom amenities one comes to expect. Meanwhile, the staff has already set up your lounge chairs by the pool, complete with water, two towels, and leather-bound menus. Breakfast may be served poolside or at an elegantly-set table in the courtyard. if you happen to order a few bottles of Champagne (as we did,) they will be attended to quite expertly to protect against the Caribbean heat. Quick to anticipate needs, our amazing butler Agusto knew exactly when to offer to reset our chairs in a shadier spot, provide menus, or bring more of our favorite bubbles. He was the absolute best! Lastly, the beds are one of the most comfortable I've slept in.

Points négatifs: There is nothing bad to say! What the property may lack in ocean views, it makes up for in luxe decor, top-notch service, pristine housekeeping, and high-end clientele. :-)

Points positifs: The butler was very attentive and polite

Points négatifs: We didn’t like the first impression thanks to the pressure on payment process the lady put on us. She was very concerned on taking my Credit Card info than welcoming us. Also, we understand that this is a very antique property but due to humidity in the house, we got immediate allergies.

Points positifs: Great decor and design. The staff were so kind and friendly.

Points positifs: The hotel was absolutely stunning and the property was divided into various houses, each with their own character and charm. Every item was hand selected with great attention for care with from local artists and designers. It was a magical place with the feeling of being outside the city. All the casas had their own pool and onsite butler. The staff were extremely hospitable and friendly. I would definitely return, and if I were traveling with a family, or a group of people, I would highly recommend renting one of the casas. I learned that Oscar de La Renta lived in one of the houses before it became a hotel. Owner by Small Luxury Hotels of the world. Thankt you for a wonderful stay!

Points positifs: Absolument tout! Le personnel, le calme, la chambre, les équipements... génial

Points négatifs: Si je dois chipoter, la piscine de l'hôtel! Un peu abîmée à l'intérieur et pas très grande. Le matin il y a un risque de se baigner avec des gens qui ont leurs chambres à côté et qui dorment ou alors petit déjeune. Mais si je dois chercher ce qui n'allait pas dans cet hôtel !

Points positifs: La localisation, le service, la décoration et le petit déjeuner soigné avec des jus frais jus frais.

Points négatifs: Une école à côté de notre chambre pourrait être un inconvénient pour certains (pas pour nous). Une petite machine à café à disposition dans la chambre serait utile pour ceux qui se lèvent très tôt du fait du décalage horaire

Points positifs: La décoration est agréable notre chambre et la S. B. et douche spacieuse. Pas de réfrigérateur...dommage dans un pays où il fait chaut aucune boisson à disposition. et accueil à la réception lors de l’arrivée très froid. Le personnel de la maison bien.

Points négatifs: Il n’y a pas de fenêtre, c’est la porte d’entrée devant laquelle passe les autres clients. Il n’y a pas de rideaux pour occultation. La nuit la chambre est illuminée par les lumières du Patio. Qui reste allumé pour la sécurité. Les clients peuvent rester dans le patio le soir et les conversations sont dérangeantes pour dormir. Prévoir des boules quies ..

Points positifs: We liked the decor. The room was large. The bed was comfortable.

Points négatifs: There no chairs for reading in the room.

Points positifs: Firm mattress and a ginormous bathtub!

Points positifs: Le charme du lieu, la décoration et les matériaux choisis avec goût, le personnel, la chambre spacieuse, la qualité de la literie, le petit-déjeuner fabuleux et l’emplacement !

Points négatifs: Les taxes locales...

Points positifs: Le personnel qui nettoie les chambres est magnifique

Points négatifs: Le personnel du restaurant est très mauvais

Points positifs: Todo

Points positifs: J'ai adoré la piscine

Points négatifs: Je n'ai pas aimé le service client lamentable à la réception, peu professionnel.

Points positifs: Propre et confortable

Points négatifs: Le tarif pour les clients. Je voyageais avec mes deux enfants et ils m'ont fait payer un supplément pour chacun.

Points positifs: J'ai du mal à trouver des solutions

Points négatifs: Personne ne pouvait m'aider

Points positifs: Belles chambres, bons lits, bar et restaurant.

Points négatifs: Rue bruyante le long de l'autoroute.

Points positifs: other service is good

Points négatifs: very poor WiFi

Points positifs: people is good

Points négatifs: very poor WiFi

Points positifs: excellent petit dejeuner

Points négatifs: les prix du mini bar

Points positifs: Everything

Points positifs: Amenities, pool area, children's area, and lobby were very nice.

Points négatifs: I booked 2 rooms with a king size bed and 2 twin size beds. At the arrival I was told they did not have that type of room, and they gave us rooms with 2 full beds and a extra crib. Inaccurate description. On top of that they made us pay an extra fee of $13 for the third person. The front desk personnel accepted the reservation was for a 3 bed suite but only 2 persons per room. Why should I book a 3 bed suite if we are going to be less than 3 persons in the room?

Points positifs: The staff are so professionally and kind. All the facilities were in great condition and I loved my premium suite with all the benefits of the lounge .

Points négatifs: There’s nothing I didn’t like , the WiFi has improved from my stay last year but I still hate hat I have to enter the WiFi code every time I disconnect for a period of time when leaving the hotel

Points positifs: Comfort, amenities and location

Points négatifs: Nothing

Points positifs: the breakfast was really delicious!!

Points négatifs: the doube bed was small for 2 people. i was expecting the bed to be a little bit bigger.

Points positifs: Restaurant was good. Bars nice. Bed great.

Points négatifs: Charged much more, upgraded room without notice. They dont respect your booking choices.

Points positifs: I like the location , we usually stay there when we go to Santo Domingo the location is perfect

Points négatifs: The internet was out the whole week , there was some type of construction going on , the room cleaning crew was terrible , they never clean good , didn’t replace water bottles , towels and made my whole stay a nightmare I call several times to the front desk to address the situation and even talked to the service manager I just got an apology and we will take care of it but I was not happy at all

Points positifs: La formule du repas

Points négatifs: Le temps d'attente pour le check in

Points négatifs: They were charging more money than the price in the booking reservation, they didn't give any voucher back of blocked (hold) money in the credit card used in booking.com reservation, they gave me a room so near the road without proper windows in such a busy road, after jetlag from China didn't sleep at all, my toilet exploded and i kept the water coming into the room with towels, call for service it took a while even though the urgence, then asked twice for cleaning service, finally they came and maids were talking and talking in a gossip way even if i was in the room, finally got clean towels, took a shower and ran out of there as fast as i could. Plus, breakfast was not as good as the aumount they charge for it.

Points positifs: Il n’y a vais pas de bruit

Points négatifs: Plus de chaîne TV en français

Points positifs: Very professional staff, clean rooms, great value for money! Definitely comming back

Points positifs: The installation of the hotel was very clean and easy to handle. The bedroom was comfortable and have everything you could need for one night. The staff was attentive and very helpful.

Points négatifs: It was a moment that the aircondition in my bedroom started to leak water, but it stop minutes later.

Points positifs: Tout était parfait

Points négatifs: Rien

Points positifs: Attention from staff was absolutely amazing. Spot on!

Points négatifs: There didn't seem to be much to do in the area

Points positifs: Clean and friendly personal.

Points négatifs: I don’t have any complain.

Points positifs: Our dinner was excellent and there was a good breakfast buffet. There is secure, guarded, parking across the road. Good location for the Botanical Gardens.

Points négatifs: Our request for tea seem to totally confuse the breakfast waiter, who then ignored us.

Points positifs: Very helpful staff and excellent amenities great value for the price.

Points négatifs: Can not complain about anything.

Points positifs: Best boutique hotel in the City. Definately everybody in their staff try very hard to exceed expectations every single time I stay there. Renovated hotel with very competitive prices and great food. R. Matos

Points positifs: Front end service wanderfull place and room

Points négatifs: Restaurant Food need to improve sandwich Cuban was not prepare properly Only mayonnaise with not enough mixt of meat Lasagna need more flavor Pernil with tostones the pernil has onions change flavor

Points positifs: Love the Dominican coffee in the room. Staff very professional and pleasant: from the parking lot attendant, greeter at the door, restaurant staff to the front desk staff. I also had a few meetings with some dignitaries that I asked to join me for breakfast and they have a small conference room which they facilitated. It's much more comfortable than trying to have a breakfast meeting in the restaurant.

Points négatifs: Wifi was intermittent in the small lobby area. Also, they don't seem to be accustomed to using wash cloths. Only bath towel and face towel. Just a minor thing. Not enough to keep you from a really nice business professionals - boutique hotel.

Points positifs: More beautiful than in the picture

Points négatifs: Everything was good

Points positifs: Hôtel historique, les chambres étaient basiques et la nature historique.

Points négatifs: Le bruit des travaux Chambres basiques

Points positifs: The staff was amazing.

Points positifs: We received a room upgrade upon arrival and the staff was attentive and helpful throughout our stay. We received 2 extra beds at no charge, free drinks and a complentary massage! We loved it!

Points positifs: Location was great, property was lovely as were the staff.

Points négatifs: Internet was terrible, breakfast quality could have been better, and a bit more attention to details - for instance: having water in the water cooler in the gym would be good!

Points positifs: Great hotel, awesome pool and rooms.

Points négatifs: price of breakfast!!!

Points positifs: Service staff really not profesional.

Points positifs: Everything! The way the spaces are being used and distributed, knowing is an old edification. Staff is awesome, bedroom super confortable and hermetic! The concept is so gorgeous and well achieved!!!!

Points négatifs: Nothing to say.

Points positifs: Centrally located, beautiful interior and landscaping. Great breakfast.

Points négatifs: A shelf for toiletries in the shower and more hand towels.

Points négatifs: We were 4 pp and when we arrived they told us ee did not fit in the room so we have to take a bigger room and pay extra. They would have told us at the momento of the reservation.

Points positifs: L’hôtel est très bien situé en plein Centre colonial. La bâtisse ancienne est magnifique et les jardins luxuriants. Et une machine à café nespresso est à disposition dans la chambre.

Points négatifs: Les chambres sont standards et sans charme. Nous avons dîné sur place : à éviter, une attente interminable et ce n’était pas bon.

Points positifs: hotel tres bon emplacement pour visiter la ville bar agreable petite piscine tres bien le soir apres les visites

Points négatifs: la vue de la chambre n'etait pas extraordinaire

Points positifs: Sa position au cœur de la ville Coloniale est idéale pour les visites touristiques de la vieille ville. La présence d’un parking est appréciable aussi.

Points négatifs: Le confort de la literie est agréable, mais la chambre est préparée pour une personne: 1 seule tasse à café, 1 seul verre à eau, et pas de verre a eau en salle de bain. La combinaison du coffre pour mettre en protection nos papiers, ne fonctionne pas . Et enfin et surtout une seule lampe de chevet, qui ne fonctionne pas………… c’est beaucoup pour un établissement de cette catégorie.

Points positifs: Le Monument historique

Points négatifs: Aucun service. Sans téléphone pendant 5 jours malgré observation quotidienne. Mauvaise odeur dans salle de bain. La boîte a facial tissues reste vide et non réapprovisionnee. Oubli systématique de mettre un sac pour le linge a remettre au service de laverie. Fiches de laverie absentes. Petit déjeuner normal toujours le.meme. Convenable pour qui reste une nuit. Pas du tout extraordinaire et loin de valoir 18 euros. Bref le monument historique est beau. L hôtel pas du tout a la hauteur. Très lents y compris pour le check out

Points positifs: Calme, chaleureux, accueillant.

Points négatifs: J'ai beaucoup aimé

Points positifs: I really liked the staff. Very friendly! The pool was as beautiful as I saw it in pictures.

Points positifs: The location is beautiful. I saw it on their Instagram page and it looks just like it shows. You walk a bit out of the hotel and you're already in the center of what Colonial Zone is... The staff was very nice and I believe it met my expectations...

Points négatifs: I think it was an optimal travel.

Points positifs: Cute place, beautiful swimming pool, good breakfast, good bed.

Points négatifs: Hot water didn’t work great in the shower but it did in the bath tub, jacuzzi didn’t work.

Points positifs: The beautiful pool, the location, the staff, the nice rooms, great breakfast... I’ve been there a couple of times and really has everything you’d expect from a boutique hotel!

Points négatifs: Jacuzzi upstairs wasn’t working well.

Points positifs: Great location. Very helpful and friendly staff! The bed was comfortable and clean.

Points positifs: Le verre de Mamajuana en arrivant ! Petit déjeuner correct avec fruits frais, omelette ou œufs brouillés tartines et confiture. Climatisation et ventilateurs. Surtout, parfait emplacement pour visiter toute la zone coloniale à pieds et même profiter des commerces proches ou des différents restaurants...

Points négatifs: Rien

Points positifs: The staff is just adorable and try to makee you really happy during your staying. The location is perfect, close to the everything you need. Also, having a parking spot is really useful!

Points négatifs: The bathroom a bit tiny and no space to put your beauty products anywhere because of that, but nothing to bad.

Points positifs: This is my second time staying here. I returned after spending a month in Las Terrenas. Staff is very friendly and welcomed me with a drink. Room was clean and spacious with air con and all the amenities you need. You set your own code to enter your room so there’s no need to try and keep up with a key. We paid extra to have breakfast included with our room and it was delicious! I think probably the best breakfast I had while in DR. The upper floor area with jacuzzi is beautiful and perfect for relaxing. Pool area is also nice. Within the main walking area of Santo Domingo so lots of shops, restaurants, and nightlife within walking distance. Loved my stay here.

Points négatifs: Nothing. Everything was great.

Points positifs: The property is clean and located in the heart of Colonial Zone. The staff was AMAZING and so helpful. They have a secured door to enter the property so you will always feel safe. Even waiting for our Uber after checking out the front desk staff stood outside with us to make sure we left safely. Very quiet and lovely patio with a perfect size pool to take a swim. The rooms were very nice and the beds were huge. My husband had the breakfast and he said it was amazing, I had a fruit smoothie and it tasted very fresh. I would highly recommend this hotel to anyone staying in Colonial Zone!

Points négatifs: Nothing to say, we weren’t disappointed at all!

Points positifs: Beautiful hotel ! Beautiful room . Very nice employees , especially Juan who was so kind and helpful . THE hotel to be in Santo Domingo!

Points positifs: La situation L’amabilité du personnel et sa réactivité

Points négatifs: L’établissement n’est pas assez entretenu Porte de chambre abîmée jaccuzi ne fonctionne pas prise de courant lumières en mauvais état

Points positifs: But only thing I liked about the place with the staff were very pleasant.

Points négatifs: We were not able to use the pool and the Jacuzzi was not working the AC was not functioning correctly