Réservez une voiture de location chez Budget à Bologne

Points positifs : Cheap car

Points négatifs : Beware! Car had scraps on all four corners when I picked it up. Thankfully I had photographed it before taking it! When I returned it the inspector tried to blame me for some off them! ALWAYS TAKE PICTURES BEFORE YOU USE THE RENTAL!!

Points positifs : Nothing

Points négatifs : We waited in line 1 hour to do the check in to pick up our car.

Points positifs : Well..we did get a car.

Points négatifs : Pick up at the Bologna airport was brutal. We were the third in line, and it took us 90 minutes. Then walk outside for 200-300 yards to a confusing car lot situation. Wandered inside the fenced area for 10 minutes before we stumbled on the Budget office. Then it took another 20 minutes ....

Didn’t have the car I reserved

Points négatifs : Didn’t have the car I reserved so instead of the $800 bill it was $3000 for an unknowing upgrade

Points négatifs : I booked a 9 seater van. The lady at the counter refused to acknowledge the booking. She said that she don't know Kayak or CarRentals.com. She said that there is no car available as the booking was not done directly with Budget.com. It took me almost 40 minutes of negotiation and after that she gave me a 7 seater van, which I took it on no choice basis. This is the first time that such horrible experience has happened. I sincerely hope that Kayak will take up the matter with Budget and they can train the staff at their Bergamo (Italy) airport counter. I expect a compensation for the discomfort due to this attitude of the staff at the counter or some discount as I was given a smaller van.

Deceived

Points positifs : The car was decent to drive around.

Points négatifs : I was shown a rate in dollars, but when I received the final bill it was in Euros which increased the price by fifty dollars. When I booked the car through kayak, it was only supposed to be like $24 per day, but in the end cost me nearly $95 per day.

Car not available

Points positifs : Nothing

Points négatifs : Car is not available during collection time. They offered smaller car without considering my family size. Totally feel been scam and disapointed with irresponsible agent. I'm just simply lossed the money that i have paid. Regards Syahril

Not the deal I made with Kayak

Points négatifs : Reserved in April a BMW series 5 (luxury) and receive a BMW series 2.

rip off extra costings v those advertised

Points négatifs : pricing was far far higher than advertised when taxes and mandatory extras were added in... this should be made clear up front, its false advertising to show a price that is in effect almost 1/2 the actual cost....

Points positifs : Voiture pas chère

Points négatifs : Attention ! La voiture avait des morceaux sur les quatre coins quand je l'ai pris. Heureusement, je l'avais photographiée avant de la prendre ! Quand je l'ai retournée, l'inspecteur a essayé de me blâmer pour certains d'entre eux! PRENEZ TOUJOURS DES PHOTOS AVANT D'UTILISER LA LOCATION !!

Points positifs : Rien

Points négatifs : Nous avons attendu dans la ligne 1 heure pour faire l'enregistrement pour prendre notre voiture.