Réservez une voiture de location chez Budget à Colorado Springs

Points négatifs : The agent asked me if I wanted an SUV instead of the sedan I’d originally rented because I had my family with me. He said absolutely nothing about an upcharge, upgrade, or any additional cost. As rental car companies often upgrade for free, I took that to be the situation here. But when we received the bill they’d charged us significantly more for the SUV. We were also three hours late returning the car but they charged us an entire day extra. Never using Budget again.

Points négatifs : I reserved a full size car at the airport. My flight was delayed and by time I got to the rental counter no one was around even though they were still supposed to be open. I ended up having to uber from the airport and back in the morning, costing about 2 days worth of the rental car. I finally get the car the next day and it's a Kia Optima, nice car but mid-sized not full size. Then when I return the car at the end of the week, I topped off with gas before returning, I'm charged a $10 fuel surcharge because they say they gave me the car with 18.5 gals of gas and I returned it with 17.6 gals. $10 for 1 gal of gas that I was supposedly less from when I started, when there is no digital gauge in the car to tell me exactly how many gals I have in it when I started. And guess what. The Kia Optima only has a 18.5 gal fuel tank. So it is impossible to return with 18.5 gals because there is no fuel station in the parking lot.

Points positifs : Pick up staff was rude and difficult- will not be back because of manager and older gal we had to deal withShe lied to us drop off member was super nice and helpful

Points négatifs : STAFF that u get what u reserved or at least comparable Vehicles are not chosen for just seating also baggae especially when what u requested are in lot. I will never use COS AIRPORT for rentals again The customer service was horrendous and we are local to COS- hope our visitors are not treated this way.

Points négatifs : Everything. I had plans to leave. Could not get car because of card declined and they would not let me put deposit on my bank account