Avis des clients
Note globale
8,6
Excellent
Basé sur 104 avis
Propreté
8,5
Confort
8,7
Prise en charge/retour
8,6
Rapport qualité/prix
8,4
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Commentaires récents
Avis des clients
33
8
3
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6
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8,0
Points positifs : Easy pickup great service
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10,0
Points positifs : First time renting a car and the process was quick and simple. The SUV was nice. Drop off was easy. Overall good experience that I will use budget as my first choice next time I need a rental.
Points négatifs : The location wasn’t updated and I had to get the right address.
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9,2
Points positifs : Great experience . Easy going atmosphere at pick up
Points négatifs : The price of the van. Also, I would have extended our trip, but when I called into budget, they quieted me Higher than the high price I already paid
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10,0
Points positifs : Cool ppl. No line at the check in. Got to drive Jeep Grand Cherokee for the first time!
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10,0
Points positifs : I originally signed up for another company, but when the counter person didn't show up, I showed my registration and she was able to match the price, with a very pleasant attitude. Good Job Budget!
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8,0
Points positifs : Customer Service was great, had no complaints, or comments...
Points négatifs : If I could have dropped of vehicle in Pueblo instead...
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10,0
Points positifs : The staff was able to give me a comparable price at a different location than it was reserved at.
Points négatifs : Nothing
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6,4
Points négatifs : Pick up location is in Walmart, like inside Walmart. No signage outside to indicate rental car inside. Went around and around looking for rental place. Otherwise it would have been good.
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9,6
Points négatifs : The person behind the counter was super nice but also a new employee so there was some confusion over available models. There should be a first-day training or a reference sheet for the different vehicle classes.
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6,4
Points positifs : Easy drop off
Points négatifs : Do not appreciate being tricked into upselling with deceptive language. I picked the car and price point that I chose for a reason; Why should I consider a different vehicle at a higher rate??
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9,6
Points positifs : Young gentleman who assisted me was so professional and helpful; he provided the ultimate customer experience.
Points négatifs : Denver Airport Drop Off: Shorter wait time for the shuttle to the terminal could have been better. We waited about 20 minutes and people were getting very antsy. The shuttle was standing room only. Arrive super early for drop off to avoid stress.
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10,0
Points positifs : The staff at pick up and drop off were great!
Points négatifs : The length of the vehicle made it difficult to get out of the pick up area. It was a 12 passenger XL parked between a median and another Transit. Behind me was a Ford truck, and no way forward. It took a 798 point turn to get out of the spot! I'm familiar with this vehicle, so I just took my time
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