4.0
Took nearly an hour and a half to get the car from the airport. Ridiculous. I’ve never experienced anything like it. The car and drop off were great!Avis laissé le 29 juil. 2023
avis de![kayak]()
10.0
The only suggestion I would make is at the Reno airport, when there is no one at the booth and rhe car is a call-up, it’s just necessary to sit and wait for the car to be brought up. This only applies to that airport and only under certain circumstances. Otherwise, job well done.Avis laissé le 27 juin 2023
avis de![kayak]()
6.0
Car was fine and good price, but the check in took an hour for 1 staff member to sort us out.Avis laissé le 26 juin 2023
avis de![kayak]()
2.0
Took 2 hours of standing in line at the airport to finally get the car, then when I returned it, the Budget employee didn’t properly check it in so I was charged for 3 extra days.Avis laissé le 20 juin 2023
avis de![kayak]()
4.0
The advertised price was not what I ended up paying and I’ve been charged 3 times on my credit card.Avis laissé le 24 mai 2023
avis de![kayak]()
2.0
The rate and car were fine. The experience at pick up was really bad. Each employee seemed to go out of their way to not be kind. The expressed aggrevation and frustration with us and the other people I was able to hear while in line.Avis laissé le 14 mai 2023
avis de![kayak]()
4.0
The Reno Budget pick up was one of the worst I’ve ever had. I say for 30 minutes waiting for them to bring my car and give me the keys. I watched as numerous clients names were called and drove away on their rental car. I finally walked around to find my car. They had forgotten to tell me it was ready and asked like it was my fault for not being more proactive when all the other clients were in and out very smoothly. It was not good. Literally one of the worst I have had.Avis laissé le 27 avr. 2023
avis de![kayak]()
2.0
I did not like the upsale! The car was booked for one price, the agent deleted it and charged me 390.00, instead of the 45.00 it was originally booked for! BullshitAvis laissé le 17 avr. 2023
avis de![kayak]()
10.0
It was a nice carAvis laissé le 12 mars 2023
avis de![kayak]()
2.0
Please please avoid this company they are scammers and customer service is non existentAvis laissé le 23 févr. 2023
avis de![kayak]()
4.0
The pick up in Reno was an abysmal experience at best. The woman helping me was rude, and non-communicative and stated multiple times she was trying to get off her shift. At one point, there were at least 20+ people in line waiting with 4+ Budget attendants that were doing NOTHING! In addition to the extremely poor service, the car I requested (hybrid) was not available and I was put into a coffin of a vehicle as a replacement. Never going with this company again.Avis laissé le 22 févr. 2023
avis de![kayak]()
4.0
I waited 50mins for the car…. The mirror were dirty, all the car was wet outside, the model was old, they gave me another car than the one I wanted for (I rented a Ford Edge because I want to drive this car and they gave me a Toyota 4Runner). The return process was great.Avis laissé le 18 févr. 2023
avis de![kayak]()
