Points négatifs: Road not marked well in snowy conditions. Got stuck near parking lot because end of road was not marked and somebody else had left tracks into a field.
Points positifs: Size of room, ammenities, coffee/tea bar and breakfast. Kid friendly.
Points négatifs: No
Points positifs: I liked the indoor pool n spa with a nice fireplace n BBQ grill outside plus breakfast us great from 6 to 10 am awesome
Points négatifs: Only parking was kinda of limited
Points positifs: Very clean and comfortable room, friendly and helpful staff. My daughter LOVED the indoor pool! I forgot my cold medication at home and went to the lobby expecting to be price gouged like most hotels and couldn't believe how reasonably priced it was.
Points négatifs: The water pressure was terrible which is common for hotels but this was particularly low pressure.
Points positifs: It was clean and comfortable.
Points négatifs: Some of the guests were not very considerate about being quiet after 11 pm.
Points positifs: Hampton's are always clean and comfy.
Points positifs: When we arrived, the Front Desk was very friendly. They answered all our questions. The accommodations were comfortable and the property was immaculate. The breakfast attendant was genuinely pleasant and always smiling. We will definitely stay there agai.
Points positifs: Great location just minutes out of town clean and friendly.
Points négatifs: none
L'établissement Hampton Inn & Suites Reno West vous installe à moins de 15 minutes de voiture de points d'intérêt comme National Bowling Stadium et National Automobile Museum. La piscine couverte est idéale pour quelques longueurs matinales et vous trouverez également sur place un centre de fitness. Vous vous sentirez comme chez vous dans les chambres de cet établissement qui bénéficient de petits plus comme un réfrigérateur, un micro-ondes, une télévision à écran plat et l'accès Wi-Fi à Internet gratuit.
Points positifs: Le personnel est sympa. Excellent hôtel.
Points positifs: Nous nous y retournerons sans hésiter.
Localisé à 6,1 km de l'aéroport, l'établissement Courtyard Reno Downtown/Riverfront vous fait bénéficier d'un emplacement idéal, à moins de 10 minutes de marche de sites comme National Automobile Museum et National Bowling Stadium. Pour vous rafraîchir, vous pouvez aller faire un petit plongeon dans la piscine extérieure. De quoi vous ouvrir joyeusement l'appétit avant d'aller manger à l'établissement The Bistro, qui vous sert le petit-déjeuner et le dîner. Cet établissement abrite un bar/salon et un centre de fitness, tandis que petit plus pratique, les chambres bénéficient d'un réfrigérateur et d'un micro-ondes.
Points positifs: Very clean property, friendly staff, great location and nicely decorated.
Points négatifs: Slow elevators
Points positifs: Location and absence of casino.
Points négatifs: Air conditioning poor. None in hallways. Minimally acceptable in room. Would not stay here again in summer months.
Points positifs: Hipster vibe, very friendly staff, downtown location, clean, good beds and sheets, nice big room. They are trying hard, with some good ideas. And some room for improvement. Stay here...give them the benefit of the doubt...enjoy the quirkiness.
Points négatifs: 1. The restaurant and bar and room service closes at 9pm...10 pm... on the weekends. Seriously???
2. There was not a guide to the hotel included in the room. A rock climbing gym that is the entire 2nd floor and one whole face of the building...kinda cool...but explain it to me. How's it work? Other services?
3. The menu under the glass top of the night table...really? Pretty cheesy. Put the menu in the hotel guide, see above.
4. Glass tops on the night tables? Really?
5. The bathroom was tiny and not well remodelled - tiny tub, shower head at about 5'3"...I'm 6'4", I could barely wash my armpits...
Points positifs: Clean non smoking and no casino with reasonable rate
Points négatifs: No swimming pool
Points positifs: Loved almost everything about the hotel except it was a little pricey for the amenities it provides. Price is relative to surrounding hotels, but it seems to offer less overall unless you pay even more extra to access "Club Level" amenities.
Points négatifs: Tried to eat dinner at Roundabout Grill, which is the restaurant located at the hotel, but order was taken incorrectly after being asked about it twice, so the wrong food was brought out then it took an extra 20+ minutes to get the correct food. The staff was very kind and accommodating in trying to correct the mistake, but due to time constraints with other activities, I was forced to ask for a refund and never had a chance to eat the food which was wasted along with the hour I spent waiting. This won't keep me from trying to eat there on another trip, but it was a pretty frustrating experience especially as a guest of the hotel.
Points positifs: Renovated but it's still an old building. Has everything you would expect a hotel room to have. Good view. Staff was great.
Points négatifs: Everything felt cheap. The room has only one winow ando the bath tub felt like it was flexing underneath me. Walls are very thin. And you can hear everything out side. Only parking was valet unless you wanted to walk.
Points positifs: Place was clean looked modern.
Points négatifs: The only Thing was the location it was in the heart of Reno but had a few pan handlers approach me. However I think that's just how Reno is now in general
Points positifs: The room and bed were comfy
Points négatifs: I like everything pritty much
Points positifs: Comfort
The bed was fantastic--one of the best I've slept in at a hotel. The rooms are kept very clean and the housekeeping staff are great.
The location is very convenient and makes access to surrounding events and venues a short walk.
Non-smoking and non-gaming make this a unique hotel perfect for families. The climbing walls (indoor and outdoor) looked like a lot of fun and I would have tried them had I not been so busy.
Points négatifs: Cramped and slow
The elevators are slow and malfunctioned several times during my stay. The entry felt as though I was sneaking in the back door of a night club. There was no convenience store and all of the public areas felt cramped.
Location - Downside
The convenient location can be a bad thing as my last night found me trying to sleep with a rock concert going on in the street literally under my window. Admittedly, though, I did try to go to bed early and the music was over by 10:30.
The W-Fi was horrible. It was spotty and required accepting of the terms every time it reconnected. The Wi-Fi that's free with your stay was slower than my cell phone and the broadband we paid for in hosting a conference wasn't much faster.
*What's worse, that broadband was down for two of the three days of our conference.* That was a whole lot of money down the tubes.
Points positifs: Coffer maker in the room was nice...personal Keurig
Points négatifs: Breakfast was bad and one morning there was no hot food.
Points positifs: Location, good service and cleanliness. Non smoking a plus. Good size room.
Points négatifs: The finish line to a marathon was right outside the hotel and someone was using a loud speaker at 7AM IN THE MORNING to announce runners crossing and getting the crowd riled up. Then police on a motorcycle proceeded to use their sirens as the runners were getting getting close and finishing. Went on foe more than an hour. That was awful. Had I known I would have stayed somewhere else. Did not get the sleep and rest I was looking for Sunday morning because of the marathon. It was awful.
Points positifs: The entire place was incredibly clean! Thank goodness for a Non-Casino based Hotel in Reno! Finally a place we can stay without all the noise and awful smoke! Nothing worse for a non smoker than waking up sick in the morning from all the smoke you had to wade through; or worse the smoke that seeps into your room. We will definitely be back, see you soon!
Points négatifs: Parts of the surrounding blocks are a bit shady looking. BUT it appears to be improving.
Se trouvant à juste 7,9 km de l'aéroport, l'établissement Whitney Peak Hotel propose une navette à destination de l'aéroport (selon horaires). Histoire de vous dégourdir un peu, vous pouvez aller au centre de fitness, à moins que vous ne préfériez vous remplir la panse à la table de l'établissement Heritage Restaurant, qui vous accueille pour le petit-déjeuner, le déjeuner et le dîner et vous régale de ses spécialités de la cuisine américaine. Sur place, le plaisir est roi grâce à une discothèque et un bar/salon! Les chambres vous réservent par ailleurs d'agréables surprises comme des articles de toilette de luxe et des lits confortables avec matelas mémoire de forme avec une literie de qualité supérieure.
Points négatifs: Had to call a cab to the airport. The shuttle doesn't run at 4am for an early flight. Very disappointing.
Points positifs: The hotel is very convenient to the Reno Airport. The rooms are clean and comfortable.
Points négatifs: The walls are extremely thin. Unfortunately my neighbor had a winter cold, and was up coughing all night which meant I was up listening all night. The walls are so thin that I could hear when they pushed the off switch on the night stand.
Also, the heating is not central, and the window system was very loud when it would kick on every couple hours.
Overall, not a good night sleep. I was in room 223. Perhaps other rooms or floors have better insulation.
Points positifs: Maids did not make noise or attempt to enter the room until later in the morning. Location is fantastic. Place was clean and in good shape.
Points négatifs: Once in a while the planes would make some noise early in the AM.
Points positifs: Nice, clean, decently priced hotel located very conveniently at the entrance to the Reno Tahoe airport. We had a very early flight and not having to stress about traffic, etc. to get to the airport on time allowed us to get a very good night's sleep before our early a.m. wake up call.
They also had a shuttle ready and willing to take us directly to the airport.
Points négatifs: Not a thing....
Points positifs: Le personnel était très gentil
Points négatifs: Il n'y a rien
Se trouvant à juste 2,2 km de l'aéroport, l'établissement Hyatt Place Reno Tahoe Airport propose une navette gratuite (horaires restreints). Après vous en être donné à cœur joie au centre de fitness, vous pourrez aller reprendre des forces au restaurant ou vous détendre autour d'un verre au bar/salon. Sur place, la détente est reine grâce à une piscine couverte et un bain à remous! chambres profitent en outre de petits plus sympa comme un canapé-lit et un réfrigérateur. Pratique, non?
Points positifs: Big rooms , clean beads , friendly personal , amazing place 100% recommended ***** best resort in Reno nv
Points négatifs: Everything
Points positifs: Comfortable bed, big rooms, nice restaurant options and large gaming area with many slot machines, video poker, table games, etc. Convenient to many resorts of the Lake Tahoe area for skiing and snowboarding. Good package deals available with room discounts and resort credit included.
Points négatifs: Room was fairly dark even with the lamps on. Had to unplug a lamp to be able to plug in and use the keurig coffee maker in the room. Shower door has no handle on the inside to close it, had to grab bottom of door to close from the inside.
Points positifs: The entire staff was friendly and genuinely interested in helping.
Points négatifs: On premise restaurants seemed rather pricy.
Points positifs: They stuck us in the West Wing- an added hotel in the parking lot with an outside entrance in below freezing temps and the elevator was broken...
Points positifs: It was a room for the night.
Points négatifs: Rude front desk staff, smokey, dated decor, not cool. Won't stay here again.
Points positifs: Cleanliness friendly staff
Points négatifs: Slow wifi ended up turning it off and using the data from my own plan why pay for an upgrade when I already pay for a phone plan?
Points positifs: We used and appreciated the clean and complete health facility.
Points négatifs: We thought it would be closer to the river for walking but it was a drive.
Points positifs: the clean rooms
Points négatifs: the cold and snow
Points positifs: Very nice, we really enjoyed our stay
Points positifs: The room is very spacious, comfortable bed and quiet room. we've booked three rooms and overall my whole family really enjoy the stay.
Points négatifs: upon check out, the FD associate there's a restaurant charge in one of our room. obviously, we never dine in or call room service during our stay. with family of us, we leave early in the hotel and coming late at night to sleep and rest. I hope this wrong charges will not despite my future stay. Thanks.
Points positifs: Close to where I needed to be for a friend's wedding
Points négatifs: The non-smoking rooms smelled like smoke, had to air them out for a day with the window open to get the smoke out. The front desk was generally slow, the sheets had holes in them and were not tucked in well.
Points positifs: I LOVED the staff. From the time I checked in, I felt welcomed. I loved the room...very luxurious, great value. I called down to the front desk for many things at different times and every shift had fabulous people. Even the ladies at the cafe have great service. I will absolutely come back and bring my family! Thank you very much!
L'établissement Peppermill Resort Spa Casino se trouve juste à 4 km de distance de l'aéroport et met à votre service une navette gratuite (selon horaires). Pour votre plus grand bonheur, le spa vous sort le grand jeu avec des enveloppements corporels et des soins d'aromathérapie. Et parmi les 10 restaurants sur place, l'établissement Biscottis, qui vous sert le déjeuner et le dîner, ne vous laissera jamais sur votre faim. Les chambres de ce complexe 4 étoiles qui abrite des 2 piscines extérieures et des 14 bars/lounges, vous font profiter de petits plus sympathiques comme une station d'accueil iPod et des lits avec surmatelas avec une literie de qualité supérieure.
Points positifs: Had everything I could have asked for. Hotel staff was extremely friendly and helpful. Room was clean and a great value.
Points positifs: I enjoyed size, restaurants, staff, gaming. Loved the comfort.
Points négatifs: NA
Points positifs: Staff was great from the shuttle drivers on the way in, to the driver on the way out. They went out of their way to assist with any requests, were always friendly and responsive. Rooms are nicely updated and the beds are comfortable. Close to the airport. Indoor pool.
Points négatifs: The standard pillows are terrible. However, they do have a pillow menu you can order from, which I did on the last night and it saved my sleep. It is a little far from the main downtown area, but super convenient to the airport and convention center.
Points positifs: Their buffet is second to none in Reno! Comfortable clean rooms with great views of the sierras. We stayed here for the close proximity to the convention center. Kids enjoyed the pool.
Points négatifs: $21 per day resort fee tacked on to room.
Points positifs: Everything
The spa was out of this world
Every one of your staff truly cares
Points positifs: Nice, clean room. Friendly staff
Points négatifs: It would have been nice to have a mini-refrigerator in the room for left overs. Drink service while gambling was not the best. I had to keep tracking down the cocktail waitress
Points négatifs: Hair balls in bath dub. I was lecturing and this was paid for by host yet they claimed I was responsible for resort fee not host. Unhelpful and greedy
Points positifs: Rooms are nice and comfy. Very kid friendly, my kiddos loved the arcade.
Points négatifs: Our last time we visited we had free rooms and a refrigerator was in our room so this time we paid for our rooms and I was expecting to have a fridge. But there wasn't one and I called service desk and it cost $20/night. We already paying for room and resort fees, expensive dining and see were still going to have to pay for that!!!
Not well ventilated.
Points positifs: Napa Bistro happy hour. Great beds and linens. Nice rooms.
Points négatifs: 3rd party reservations were wrong. I had to contact them to get it corrected. Took 1 hour.
Didn't win, even a little.
Points positifs: Rooms were very nice and updated, facility was clean and lots of great restaurants available. The Casino smoke stayed downstairs in the casino. The Napa Bistro was an excellent choice for dinner and the Sauvignon Blanc for $10 a glass was amazing!
Points négatifs: The Purple Parrot restaurant gave me indigestion from the French toast (which I had to send back from all the black charred flakes covered all over my toast from the flat griddle). The air quality needs improvement. My nose and throat were congested, scratchy, and irritated from the smoke in the casino downstairs.
Points positifs: It was very clean and all the staff was very friendly and accommodating
Points négatifs: There is no night life for young travelers and the drinks where mostly flavoring and not alcohol
Points positifs: Excellent rooms, gym, Internet, value. Buffets and happy hour at Napa bistro
Points négatifs: Smoke smell in hallways. Resort fee was more than advertised on kayak. Front desk didn't know of $10 free play that was part of purchased room package.
Récompensé de quatre diamants par l'AAA, le luxueux établissement Atlantis Casino Resort Spa vous accueille à 5 minutes de route de l'aéroport international de Reno-Tahoe. Il propose un somptueux casino, un service gratuit de navette aéroport et le Spa Atlantis, prodiguant des soins complets. L'Atlantis Casino Resort Spa possède des piscines intérieures et extérieures. Vous jouerez au poker et à d'autres jeux au casino. Les enfants s'amuseront au Fun Center, muni de jeux vidéo. Vous profiterez d'un enregistrement VIP dans la tour Concierge. Vous bénéficierez d'un petit-déjeuner gratuit, de hors-d'œuvre et d'un service de majordome personnalisé au salon Concierge du 25ème étage. L'établissement présente 8 restaurants aux cadres décontractés ou plus formels, comme le restaurant gastronomique Atlantis Steakhouse. Ouvert 24h/24, le Purple Parrot sert une cuisine américaine. Vous savourerez des spécialités du monde entier sous forme de buffet au Toucan Charlie's Buffet and Grille. Les chambres de l'Atlantis Casino Resort sont dotées d'une cafetière, d'une télévision par câble avec films à la demande et d'un service d'étage 24h/24. Vous apprécierez les salles de conférence sur place. L'Atlantis Casino Resort est directement relié au centre de conventions Reno-Sparks par une passerelle aérienne. Vous rejoindrez le centre commercial Reno Town en moins de 5 minutes de marche.
Points négatifs: Your Fitness center is horrible, in this day and age, business people need a good place to workout, a place that has some weights, cardio, etc, and one that will fit more than 2 people at a time
Se trouvant à juste 6,2 km de l'aéroport, l'établissement Homewood Suites Reno propose une navette gratuite (horaires restreints). Envie d'un séjour actif? Vous pourrez faire quelques longueurs dans la piscine couverte et vous dépenser au centre de fitness. Vous vous sentirez comme chez vous dans les chambres de cet établissement qui bénéficient de petits plus comme une cuisine, un canapé-lit, un lecteur de DVD et l'accès Wi-Fi à Internet gratuit.
Points négatifs: No much to add for one night stay.
Points positifs: Everyone was Friendly/kind. Front desk, housekeeping & ladies in breakfast area. Late to breakfast & staff offered to get me some food because there wasn't much left over. Definitely will stay here again. Great rooms/staff. Wonderful experience. Thank you
Points négatifs: No complaints. As I said above everyone was very friendly. Thank you all for a wonderful & pleasant experience. More regular coffee in room. Not really a complaint because lounge had coffee/tea all day. Loved the cucumber/lemon drink. Very refreshing :)
Points positifs: Clean and isolated from the main strip of Reno.
Points négatifs: When checking out, I politely asked the clerk if I can get a receipt. Instead of politely explaining to me that there's no receipt that they can give me, the clerk's tone of voice is annoyed and sounded like she don't need to answer what I was asking.
Points positifs: The free full breakfast. Beds very comfortable.
Points positifs: The staff the breakfast
Points négatifs: My bathroom tub did not drain. The hair dryer which I made sure they provided before I got there did not work. The air conditioner in the room was not sufficient there was nothing within walking distance of this Hotel.
Points positifs: Pool,jacuzzi:Just needs to be checked/ cleaned more often!Thanx
Points négatifs: Breakfast and helpful staff around it!Thanx
I stayed at Holiday Inn before many times but never had this kind of experience. I will never stay at Reno Holiday Inn.
Points positifs: Location and cleanliness
Points négatifs: Staff.I booked 2 rooms. At the time of Check-in they lied about my Amex CC not going through. They asked me different card I gave visa card. Charged me twice Ames and Visa as well.
L'établissement Holiday Inn Express & Suites Reno se trouve juste à 2,5 km de distance de l'aéroport et met à votre service une navette gratuite (selon horaires). Pour faire quelques longueurs, vous pourrez compter sur la piscine couverte tandis qu'un centre de fitness vous permettra de vous défouler. Cet établissement abrite un bain à remous et un sauna tandis que petit plus pratique, les chambres bénéficient d'un réfrigérateur et un micro-ondes.
Points positifs: Great place The rooms were clean and Large size
I would definitely come back ..
Points négatifs: The lobby seemed very dated Everyone was friendly and knowledgeable ...
Points positifs: We liked the old-fashioned charm.
Points positifs: Un super hôtel Les chambres sont très propres et spacieux.
J'y retournerais sans hésiter.
Points négatifs: Le hall d'entrée nous semblait plutôt vieillot tout le monde était gentil et compétent.
Points positifs: Nous avons aimé le quartier plein de charme.
Localisé à 6,3 km de l'aéroport, l'établissement Plaza Resort Club vous fait bénéficier d'un emplacement idéal, à moins de 10 minutes de marche de sites comme National Bowling Stadium et Nevada Museum of Art. Envie d'un séjour actif? Vous pourrez faire quelques longueurs dans la piscine couverte et vous dépenser au centre de fitness. Les petits plus pratiques ne manquent pas dans chambres où vous trouverez un réfrigérateur et un micro-ondes, tout comme une télévision à écran plat et l'accès Wi-Fi à Internet gratuit.
Points positifs: Was offered an upgrade upon check-in and it did not disappoint. The room was clean, spacious, great views of the mountains and city, and comfortable bed. The temperature was set at a comfortable 67 degrees and the housekeeping staff was very courteous in understanding of our being in the room later and cleaned it promptly after. We are locals and GSR is consistently rated as one of the better casinos and staying there was no exception.
Points négatifs: There needs to be a bit more communication between front desk staff and housekeeping. When we extended our stay by a day (having work done on our house) apparently that message was not conveyed to housekeeping who was trying to kick my boyfriend out. It was resolved, but created some hassle for him.
Points négatifs: Missing safe, missing refrigerator, missing blow dryer in the room. Claimed that Nevada state fire code does not allow rollaway in a room with 2 beds and there is no mention of this when booking. I can't find this mentioned anywhere in any code online, so it seems like a BS reason. The square footage was certainly big enough to accommodate it.
Points négatifs: Front Desk lady provided Smoking floor but didn't disclose it to us when we checked in. We found out from a guest in the elevator. My daughter and I couldn't sleep the entire night. We inhaled lots of 2nd hand smokes in our lungs. Complaints to Front Desk manager and she said there's no guarantee the guests will get non smoking room, even we have a child in our room. This is ridiculous!
Points positifs: Noise rooms can hear people upstairs and either side late @ night 4am Manger wouldn't stop the noise
Points positifs: Staff went above and beyond making sure needs were meant. Always grateful with great customer service.
Points négatifs: Trash cans in room could have a paper bag or plastic in order to properly dispose of any trash accumulated in room.
Points positifs: Nothing
Points négatifs: Smoking and dirty rooms
Every restaurant had a wait
Points positifs: Had an amazing dinner at the Cantina restaurant. I'd go back to the hotel just to go there for dinner. The food and the service there was fantastic and was the thing that kept my stay from being a total disappointment.
I learned that hotel casino resorts aren't for me.
Points négatifs: I was put into one of their renovated rooms and it wasn't very clean. There was dirt on the floor and a couple of toenail clippings under the desk.
The renovation was ugly. The bathroom with it's floor to ceiling brown marble and black vanity and very poor lighting was like being in a cave. Not all the lamps in my room worked. Why would a "resort" hotel renovate the rooms and put the same old lumpy bed back in there?
The first night I was there the heat in my room didn't work. However, it was fixed rather quickly.
If you're traveling with a family and looking for a place to stay where there is a lot of stuff in one location and you feel like letting your kids run around and act like animals while you sit in front of a slot machine getting drunk then I suppose this is the place to be.
If you enjoy a hotel where there are drunk people smoking in the hallways at 8 a.m., kids running around and screaming in the public areas and having to wait in line for 45 minutes just to check out then this is the place for you.
There are other hotels in the area that are cleaner and less expensive
Points positifs: I reserved 2 beds in each of the 2 rooms I booked weeks in advance and booked through the hotel to make sure I got what I requested. I even asked for a higher floor and paid extra for it. They told me they were sold out and that's all they had left although there was a line of people before and after me getting rooms... That didn't make since. This was my 4 time staying there and was really disappointed in the experience
Points positifs: The whole place
Points négatifs: N/A
Points positifs: Large casino, lots of places to eat and things to do. Can literally stay there and not leave for anything. Lots of slot machines, tables.
Points négatifs: Wasn't very clean, room smelled like smoke even though non smoking room. There was hair in the shower and bathroom that was not ours. The room was just generally rundown.
Points négatifs: When I called the front desk to request checking out at 1pm, she said $20 extra charge plus tax and repeated for a few times emotionless. Most time this hotel's rate per night is about $20.
Localisé à moins de 10 minutes en voiture de National Automobile Museum, l'établissement Grand Sierra Resort vous loge tout près d'activités hivernales comme le ski alpin, le ski de fond et la motoneige. Vous pouvez passer au spa pour vous faire dorloter à grand renfort de massages, d'enveloppements corporels ou de soins d'aromathérapie. Pour les plaisirs de la bouche, l'établissement Grand Cafe, un des 11 restaurants, sert le petit-déjeuner, le déjeuner ainsi que le dîner. Parmi les autres avantages de ce complexe 4 étoiles, on trouve des 10 bars/lounges et un casino. chambres vous font profiter de petits plus appréciables comme des lits avec surmatelas avec des draps en coton égyptien. Au menu également pour les skieurs: un local à skis.
Points positifs: Receipt in my email on morning of checkout
Points négatifs: The check in clerk didn't understand the online checkin process, making me "register" like I walked in off the street. Also didn't acknowledge my hhonors status.
Points négatifs: Customer service was terrible.
Points positifs: Clean and great breakfast
Points négatifs: Very noisy. Young children running the hallways and banging on doors in evening. Lots of noise on floor above too. Three times kids knocked on our door- twice they ran away when it was opened. Once they said sorry, wrong room.
Points positifs: The staff, from the front desk to housekeeping, are the very best and the friendliest I've ever experienced. Everyone was willingly to help and always with a smile upon their faces! The facility and rooms were top rated as well as extremely beautiful and clean. Recommended to anyone at anytime!
Points positifs: Nice non-smoking facilities, clean comfortable room,, super staff, easy parking and a great breakfast.
Points négatifs: N/A
Points négatifs: Le service client était horrible.
L'établissement Hampton Inn and Suites Reno vous place à moins de 15 minutes de route de Monument historique Bowers Mansion et met également à votre service une navette gratuite desservant l'aéroport (horaires restreints). La piscine couverte est idéale pour quelques longueurs matinales et vous trouverez également sur place un centre de fitness. Les chambres bénéficient en outre de petits plus pratiques comme un réfrigérateur et un micro-ondes.
Points positifs: We liked the indoor pool and the spacious suit.
Points négatifs: The bed was too firm for my liking but other then that it was great!
Points positifs: Clean, new and nice service
Pour un séjour de premier choix à Reno, l'établissement Staybridge Suites Reno met à votre disposition une navette gratuite desservant l'aéroport. Vous pourrez vous relaxer dans le bain à remous, vous dépenser au centre de fitness ouvert 24h/24 ou décompresser autour d'un verre au bar/salon. Vous vous sentirez comme chez vous dans les chambres de cet établissement qui bénéficient de petits plus comme une kitchenette, un canapé-lit, une télévision à écran plat et un lecteur de DVD.
Points positifs: Cleanliness, location, and hot tub
Points négatifs: wasnt sure if breakfast was part of package no real info in brochures about it
Points positifs: Clean, comfortable.
Points positifs: Clean and comfortable bed. The price is definitely a plus.
Points négatifs: N/A. If it could provide free breakfast, it would be be great.
Points positifs: Friendliness and helpfulness of staff.
Points négatifs: No
Points positifs: Nothing
Points négatifs: This hotel isn't even close to 3 star! You kidding me. Homeless people in the lobby. Room old. Wow. Absolute joke of a hotel. Never recommend it or stay there again!
Points positifs: quite, clean
Points négatifs: novice from high way traffic
Points positifs: Everything was excellent except the mattress desperately needed to be replaced!
Points positifs: Price and big rooms
Points négatifs: Hair all over
Points positifs: The value. For the price, especially in Reno, the room was excellent. The customer service was quite good too.
Points négatifs: Nothing
Points positifs: Very convenient location near the airport and whole foods and other restaurants.
Points négatifs: The slow service at the café for breakfast.
Points positifs: Has everything one needs and close to everything!!
Points négatifs: Does not have a van to transport between airport and hotel.
L'hôtel Courtyard by Marriott Reno facilite la vie des voyageurs d'affaires et d'agrément grâce à ses nombreuses prestations pratiques. Relaxez-vous et préparez-vous pour la journée qui s'annonce dans l'une de nos chambres spacieuses. Emplacement pratique à proximité de la I-580.
Points positifs: Space of the room was very adeqaute for our size party. The kitchen was very nice, the basketball court and spa area was very good especially with (3) teen boys in the party. The full hot breakfast meal was right on time and completely satisfied our taste
Points négatifs: Just a little far from main area of Reno, BUT for the cost and savings we got from the full breakfast it was well worth it
Points positifs: Room clean and spacious.
Points négatifs: Thin walls. Could hear neighbors talking.
The free breakfast was a plus. The staff was helpful and friendly.
Points positifs: I like that you don't have to walk through a casino to get to the room. It has a homey feel with the outdoor space surrounding the individual buildings and of course with the kitchen and living room set up.
Le Residence Inn Reno propose des suites spacieuses dotées du Wi-Fi gratuit et d'une cuisine entièrement équipée. Profitez de prestations sur place, notamment le petit-déjeuner gratuit, une piscine extérieure, un centre de remise en forme et une navette gratuite pour l'aéroport international de Reno-Tahoe.
Points positifs: Great room very clean. Very large room we had a great view from our room. Loved the Casino area.
Points négatifs: The drain in the shower was clogged and you were standing in water.
Points positifs: Friendly & efficient front desk staff and housekeeping, good beverage service in casino, adjoins the Silver Legacy and Circus Circus, large separate parking structure
Points négatifs: Rooms are small and seriously need to be updated. Our A/C was on steroids, couldn't get it to calm down, so we had to bundle up in the room, which is better than being too hot, but still.... 95 degrees outside and really too cold inside. Food in coffee shop was pretty bad (and we generally are quite happy with generic hotel coffee shops).
Points positifs: Quiet and peaceful! All the staff were friendly and helpful.
Points négatifs: Liked everything.
Points négatifs: Were renovating rooms on the floor I was on. It was extremely loud and made it hard to sleep in after a night out.
Points positifs: How close it was to the show that we were going to everything is right there whether it be going to another casino or going shopping
Points négatifs: I stayed many times at the El Dorado in the past the staff was always so friendly at not only the hotel all the restaurants, bars, and Casino floors not so much this time They used to have awesome coupons that they gave you when you checked in I wasn't so impressed with them this time.
Points négatifs: They down sized my original reservation from a king size bed to a queen size bed, because they didn't have any more available, the room they put me in it was to small, with a lot of malfunctions in it, like the tub was clogged, the shower temperature control handle wasn't working, room was dirty. Just to name a few. Very bad experience with it.
Points positifs: I always appreciate the friendly, helpful staff at the Eldorado. Everyone always seems happy and in a good mood. They are very helpful and pleasant to deal with. The rooms are comfortable and have everything I need.
Points positifs: great selection of restaurants
Points négatifs: extra fees on top of room rates. Total price should be included in
Points positifs: Allowed us to walk around in comfort versus wearing motorcycle gear.
Points négatifs: Reno and Vegas prices just keep going up.
Points positifs: Everything
Points positifs: How we got the room Thru Kayak
Points négatifs: Parking
Points négatifs: Restaurants closed at anywhere from 8 to 9. Pool was located in the middle of the hotel on the 4th floor and the sun was blocked by a tower for a portion of the day. The casino paid out little money and there were never any desire to sign you up with a players card.
Localisé à moins de 10 minutes à pied de National Bowling Stadium, l'établissement Eldorado Resort Casino vous loge tout près d'activités hivernales comme le ski alpin, le ski de fond et la motoneige. Avec entre autres des soins spa, tout un univers de bien-être vous ouvre ses portes. En cas de petite faim, vous pouvez aller manger un petit morceau dans l'un des 7 restaurants. Vous profiterez ici de 6 bars/lounges et d'un casino, parfait pour un séjour relaxant! Par ailleurs, les chambres offrent un service d'étage 24 heures sur 24 et un minibar. Des forfaits de ski et un local à skis sont également disponibles.
Points positifs: Hotel is always very clean and well maintained. Staff is always very friendly and helpful. I would stay here again in a heartbeat.
Se trouvant à juste 1,7 km de l'aéroport, l'établissement Comfort Inn & Suites Airport propose une navette gratuite (disponible 24 h/24). Les voyageurs pourront se dépenser au centre de fitness et profiteront de petits plus gratuits comme l'accès Wi-Fi, le parking sans voiturier et buffet proposé tous les jours. Les chambres bénéficient en outre de petits plus pratiques comme un réfrigérateur et un micro-ondes.
Points positifs: Staff were nice, check in and check out was smooth.
Points négatifs: Hotel is showing its age. Our room was close to the elevator, and we could hear it going all night.
Points positifs: Good customer service.
Points négatifs: The bathrooms need to be updated.
Pool wasn't available, was under construction. No notification about it.
Points positifs: Staff was above and beyond helpful and friendly.
Points positifs: I have to wait for one hour while my room need to be cleaned first, it was already about 7 PM when I checked-in. Good thing I was travelling with friends and can stay at their room. The room was clean, good size, and comfy, I don't have any complain considering it was holiday time and lots of people in and out.
Points négatifs: The only issue is parking. Most of them is compact size and lots of minivans just jamming in without considering other people. Need to work on that.
Points positifs: The rooms
Points négatifs: No buffet
Points positifs: Nice, clean rooms, fast check-in, complimentary champagne while waiting to check-in, good restaurants.
Points négatifs: Machines were tight, not paying out enough to keep me interested.
Points positifs: Front desk was awesome, very friendly and helpful.
Points négatifs: The room I stayed in needed vacuuming.
Points positifs: While the hotel was otherwise pleasant...
Points négatifs: I had about $3,000 worth of belongings stolen from my car during daylight hours. When filing a report with hotel security, it became clear that their job was not to assist me but to protect the hotel, as the first words out of each of their mouths were, "The hotel isn't liable for your stuff." Security also refused to show or provide me the security video from the parking lot, although supposedly shared with the police. A shame they can't keep their own parking lot secure.
Points positifs: Free airport shuttle, speedy early check in with no hassle. Decent pool and hot tub. Easy access to casino, restaurants and salon.
Points négatifs: Terrible nachos from pool bar. Clogged tub. Remote control needed new batteries. And they charged an overnight resort fee despite that I didn't stay the night.
Points positifs: A large variety of restaurants to choose from.
Connected to surrounding casinos.
Points positifs: Location was convenient. The Silver Legacy, the El Dorado, and Circus Circus are joined so you can walk between without going to street level. Lots of selection for food.
Points négatifs: Friends who booked directly with the hotel were upgraded while those who didn't were not. My bed was firm as a rock on the peasant levels of the tower and my shoulder is still hurting from sleeping on the bed. My entire room could fit inside the bathroom of the other travelers. The room didn't have a fridge and was mediocre for the price.
Points positifs: Everything was great, good hotel, excellant location.
Points négatifs: Should be a mini fridge in every room
I had a small ice chest with that I always bring on vacations so I just kept refilling with hotel ice machine to keep my food cold.
L'établissement Silver Legacy Resort Casino est fier de vous proposer une navette vers les pistes de ski et d'être installé à moins de 5 minutes à pied de National Bowling Stadium. Vous pouvez vous offrir un bon repas au restaurant ou bien vous gâter de massages, d'enveloppements corporels ou de gommages corporels qui vous sont proposés au spa. Sur place, la détente est reine grâce à un casino et une discothèque! Les chambres offrent par ailleurs un service d'étage 24 heures sur 24 et une télévision LCD. Au menu également pour les skieurs: un local à skis.
Points positifs: The food was amazing and the array of options was a pleasant surprise for a last minute reservation. Coming back as destination!
Points positifs: We enjoyed Atlantis for the first time during our 4 year anniversary. We went for the in room spa, free use of the gym and pools. But the good food was a plus. We typically don't gamble much, but we won enough on the slots to pay for dinner. That's plenty of excitement for us!
Points négatifs: Too many smoking areas
Points positifs: This was our third stay at the Atlantis, using only the hotel, no gambling. We have found the hotel to be consistently clean, comfortable, well equipped and easy to check in and out. The beds are especially comfortable, and the room blacks out nicely for a later sleep. We found that the three times we had breakfast in the Purple Parrot, that the food was consistently well prepared and well served. We love the place. The only criticism is the ever present cigarette smoke. Though not very apparent in the hotel room, it is strong in the lobby due to the proximity with the gambling facilities. In the Purple Parrot, where we ate breakfast, it was noticeable, but not enough to spoil the enjoyment of the wholesome food served. We would stay there again if passing through Reno.
Points négatifs: Cigarette smoke, but we understand the nature of a Casino business. Thank goodness the hotel room and breakfast restaurant were substancially smoke free.
Points positifs: We are travelers from Hawaii arriving very late in the middle of the night. What a pleasure it was to find such a welcoming staff to receive us. Every interaction that we had was a joy. Management is doing a terrific job of hiring the best staff. We will most definitely think of Atlantis whenever we are in Reno.
Points négatifs: Everything was wonderful – the room and cleanliness was top notch.
Points positifs: The spa is always my favorite thing to do at the Atlantis.
Points négatifs: The smoke that just sits in the casino. I am not a smoker but even when you get back to your non- smoking room you have to shower or the room smells like a smokers room.
Localisé à moins de 10 minutes en voiture de Nevada Museum of Art, l'établissement Atlantis Casino Resort Spa Featuring Concierge Hotel Tower vous loge tout près d'activités hivernales comme le ski alpin, le ski de fond et la motoneige. Vous pouvez vous offrir un bon repas dans un des 8 restaurants ou bien vous gâter de massages, d'enveloppements corporels ou de soins d'aromathérapie qui vous sont proposés au spa. Dans ce complexe 4 étoiles qui abrite un casino et une piscine couverte, tout est fait pour que vous passiez un agréable moment. Les chambres vous offrent également des petits plus comme un service d'étage 24 heures sur 24 et une télévision à écran plat. Au menu également pour les skieurs: un local à skis.
Points positifs: Unlike high rise hotels, it's very easy to get in and out of the Garden Inns.
Points positifs: I have been staying here for almost 18 months regularly as part of my projects in Reno. I have also stayed at some of the Casino properties in the area. I cannot tell you how much I appreciate Jeff Peason's staff here. They just treat me like family.
Points positifs: This hotel was what I expected of a Hilton. It was easy to access from the freeway. I fell safe in the hotel and neighborhood. Rooms were clean and nicely decorated. Used the refrigerator but not the microwave but glad it was there if we needed it.
Points négatifs: The shower head was mounted too high. Not a big issue but I'm shorter than most people and to adjust the spray I'd have to balance on the side of the tub. Doesn't seem safe to me. Many hotels do this. So this to limited to This Hilton.
Points positifs: This is one of the best run, friendliest locations in all of Reno.
Points négatifs: N/A
Points positifs: Rooms were clean and the staff were friendly. The location of the hotel is great, just off the freeway and next to a gas station and some restaurants. The room itself was spacious with a large bathroom (I booked a single king bed room and it was like a small 1br apartment inside).
Points négatifs: I really only needed a place to sleep while I'm in Reno, so I wasn't really expecting much. The only improvement they can make is to get quieter air conditioning units, since there was one right next to the bed and it can get loud at night.
Mettant à votre disposition une navette gratuite desservant l'aéroport (disponible sur demande), l'établissement Hilton Garden Inn Reno vous place à moins de 15 minutes de route de sites comme National Automobile Museum et Fleischmann Planetarium and Science Center. Pour vous rafraîchir, vous pouvez aller faire un petit plongeon dans la piscine couverte. De quoi vous ouvrir joyeusement l'appétit avant d'aller manger à l'établissement Great American Grill, qui vous sert le petit-déjeuner et le dîner. Cet établissement abrite un bar/salon et un centre de fitness, tandis que petit plus pratique, les chambres bénéficient d'un réfrigérateur et d'un micro-ondes.
Points positifs: We got a really reasonable price for a three night stay and usually when we get a bargain, we get a view of a rooftop or a parking lot. We were placed on the 15th floor with a nice view of the hills. Room is spacious, wifi signal strong. Only complaint is that wifi was cut off before 8 am on our checkout day. Prices in restaurants and cafes were also a surprise as they weren't jacked up because we were in a casino.
Points négatifs: Wifi cut off early, before checkout time. Wifi only goof for two devices. We had phones and iPads so had to juggle.
Points positifs: The shows.
Points négatifs: The cost was almost $200 for one night for a room to sleep in, nothing more nothing less. The reason for booking was for the midway when we got there we realized the midway for the kids was open to the public we should have booked a room with perks (a pool, free continental breakfast something!) and just gone over to the midway for a couple hours. Not at all financially family friendly. When I asked to cancel the room we were disappointed the woman at the registration could care less. Wont do that again.
Points positifs: The price and the staff are wonderful. Great for kids!
Points négatifs: I've been staying here for years, but I'm starting to notice the wear and tear on the rooms. Bathrooms weren't as clean and fresh as they use to be.
Points positifs: Staff was very helpful and friendly
Points négatifs: Too outdated!
Points négatifs: They lady who check us in, felt like she was very cold and not plasent at all. She did not smile or say thank you , nothing to make u feel welcome .
Points positifs: Great value for the money
Points négatifs: Upon check in they tried to charge a resort fee that wasn't mentioned anywhere in my reservation. I was able to get them to waive it but they seemed perturbed. Also the cleanliness of the room was pretty bad. At a glance it looked great, but a closer look revealed stains on the sheets as well as sand or something crumb-like. The bathroom needed a deep cleaning as well.
Points positifs: Enjoyed the restaurants and like that it's connected to other hotels. Enjoyed my stay and I would go back
Points négatifs: The room could of been cleaner, it looked like it needed to be vacuumed in the entry way. Staff was very nice and polite.
Points positifs: Cheap rooms during the week. Weekend they double up!
Points négatifs: No late night eating. Half of the restaurants are closed.
Points négatifs: I've stayed here a few times, and have had no problems. This time however I purposely paid for a king room, but they gave me 2 queens. When I asked about it they said they had no more. However I went online and saw that they had tons more. The staff member was not friendly about it either or reimbursed me for the amount I paid for a king room. I hate wasting money for somthing I didn't receive. Probably won't stay here next time.
Points positifs: The location is great and it was very clean
Points négatifs: Our bed and pillows were very uncomfortable. The air conditioner hardly worked at all
Points positifs: Had to adjoining rooms.
Points négatifs: Staff not very friendly and long wait to check-in.
Points positifs: My kid loved the arcade and midway game area.
Points négatifs: Food options are not great.
Localisé à moins de 10 minutes à pied de National Bowling Stadium, l'établissement Circus Circus Hotel & Casino Reno vous loge tout près d'activités hivernales comme le ski alpin, le ski de fond et la motoneige. Histoire de vous dégourdir un peu, vous pouvez aller au centre de fitness ouvert 24h/24, à moins que vous ne préfériez vous remplir la panse à la table de l'établissement Dos Geckos Cantina, l'un des 5 restaurants du lieu. Ouvert à l'heure du déjeuner et du dîner, il vous régale de ses spécialités de la cuisine mexicaine. Sur place, la détente est reine grâce à un casino et une navette vers et depuis l'aéroport! Les chambres offrent par ailleurs un service d'étage (horaires limités) et l'accès Wi-Fi à Internet gratuit. Au menu également pour les skieurs: un local à skis.
Questions fréquentes sur la réservation d’un hôtel à Reno
Combien coûte un hôtel pas cher à Reno ?
Au cours des 3 derniers jours, les utilisateurs KAYAK ont trouvé des chambres doubles à Reno à partir de 135 €. Le prix moyen est de 42 €.
Combien coûte un hôtel à Reno ce soir ?
Au cours des 72 dernières heures, des utilisateurs ont trouvé des hôtels à Reno pour ce soir à partir de 171 €. Des utilisateurs ont également trouvé des hôtels 3 étoiles à partir de 171 € et des hôtels 4 étoiles à partir de 131 €.