Hôtels - Reno

Tout était super

Position centrale et confort

Prix trop eleves et qui varient selon le taux de remplissage...

Close to airport

Burned out light bulbs in room that were not changed. Air conditioner very noisy.

Booked through Kayak and hotel would not honor check in time. We only needed hotel for layover so those 2 hours made all the difference. Hotel clerk was rude and unwilling to answer questions about paying extra for an early check in. When we attempted to cancel booking, were told that refund had to be issued 72 hours before. We were out $100+ because Westin won't honor printed check in time. Avoid.

Très propre près du centre commercial. Belle salle de bains avec une grande baignoire et grande douche. Les chambres sont vraiment agréables

La télécommande ne marchait pas bien. L'oreiller était plutôt inconfortable

tout était nickel rien à redire en un mot super

Hôtel propre

Bon hôtel, bien situé

Le personnel est sympa. Propre. Très confortable.

La nourriture aurait pu être mieux

Excellente situation géographique

L'emplacement au milieu de la ville et de ses casinos, la gentillesse du personnel

Pas de cafetière électrique dans la chambre, connexion wifi payante

I have been staying here for almost 18 months regularly as part of my projects in Reno. I have also stayed at some of the Casino properties in the area. I cannot tell you how much I appreciate Jeff Peason's staff here. They just treat me like family.

This hotel was what I expected of a Hilton. It was easy to access from the freeway. I fell safe in the hotel and neighborhood. Rooms were clean and nicely decorated. Used the refrigerator but not the microwave but glad it was there if we needed it.

The shower head was mounted too high. Not a big issue but I'm shorter than most people and to adjust the spray I'd have to balance on the side of the tub. Doesn't seem safe to me. Many hotels do this. So this to limited to This Hilton.

Il n'y a rien

Très mauvais service clients, l'hôtel était complet, on nous a laissés la recherche d'un autre hôtel à minuit avec nos 3 enfants!

L'hôtel sentait mauvais la cigarette Notre chambre avait une odeur de vomi Les meubles étaient démodés et le vieux Il n'y avait pas de réfrigérateur dans la chambre

* Very nice inside * Extremely clean

* Smallest king room that I have ever stayed in (even among boutique hotels) * Hot tub was not working, despite being brand new - I came to Reno for Tough Mudder and that was one of my main reasons for staying there was to come back and soak in a nice new hot tub

Stayed out late on New Year's Eve. Woke up the next morning and there were no pillowcases on the pillows that we were sleeping on in the bed. Also the inside of the shower was not cleaned the glass was not wipe down. Ran the thermostat on 80° and it never got hotter than 70° in the room it was cold. And very low water pressure in the shower, impossible for two people to take a shower at the same time.

Le pire hôtel que je connaisse

Tout

Il fallait marcher dans le casino et le parking pour aller à la piscine

Tout

Nothing

The carpets, the air quality in the room, stuffy corridors.

Tv's are way outdated. Time for a change.

A presque tout ce dont vous avez besoin sur place avec un grand espace pour les jeux de table avec des limites basses pour les joueurs économes. Les croupiers étaient super sympa. Nous sommes également allés jusqu'à Tahoe et étions dans la montagne en 10 minutes et à Lake Tahoe en 45 minutes.

La chambre était agréable, mais il y avait certaines parties assez vieilles. J'ai eu du mal à trouver les lumières et la lampe à côté du lit était dure à éteindre sans avoir à sortir du lit pour appuyer sur le bouton. Et le papier hygiénique est installé avec un rouleau neuf entassés derrière le rouleau principal, donc il était impossible d'obtenir le papier toilette sans vraiment défaire le mécanisme.

grand luxe, jamais été dans un tel hôtel! rien à redire, tout est fait pour qu'on se sente bien... et qu'on dépense au casino. petit déjeuner en sus mais dans un des resto de l'hôtel très abordable.

Customer service was terrible.

Clean and great breakfast

Very noisy. Young children running the hallways and banging on doors in evening. Lots of noise on floor above too. Three times kids knocked on our door- twice they ran away when it was opened. Once they said sorry, wrong room.

Nothing

Not clean too noisy

Location was good for the purpose of my trip.

Check-in was disorganized, floor smelled like smoke, room was outdated and dingy, stairwell had dirt tracked throughout and was never cleaned during our 3 night stay.

Great, clean room. Quiet, with plenty of parking

Close proximity to the location of the event I was in town for

FILTHY! splatter on the walls dirty baseboards goo on the walls in the bathroom cigarette burns in the carpet (reserved a non-smoking room) and bathroom counter found a cigarette butt on the rug as you enter the bathroom dirty floor in the bathroom the smell of cigarette smoke and pot filled the room the AC was noisy and rattled

Staff was friendly and helpful. Manager Kim was prompt and thorough in addressing each issue/problem.

Non-smoking room was permiated with stiff, stale smoke. Both double beds had large rips/holes in sheets. Bathroom floor behind door clearly never cleaned. Toilet backed up for no apparent reason.

breakfast

the room smell smoke need to spray

Chambre propre, bien équipée.

Un peu loin du centre ville...

The friendly staff

Nothing

Room and Accommodations

Had to call a cab to the airport. The shuttle doesn't run at 4am for an early flight. Very disappointing.

Price since we were here on business and had no desire to stay at one of the casinos. Friendly helpful staff.

Air conditioner didn't get quite cold enough. One very stained chair next to the desk sort of ruined the overall feeling of the otherwise nice and comfortable room for the price.

Quiet, safe, CLEAN, Excellent value!!!

Your Fitness center is horrible, in this day and age, business people need a good place to workout, a place that has some weights, cardio, etc, and one that will fit more than 2 people at a time

We liked the indoor pool and the spacious suit.

The bed was too firm for my liking but other then that it was great!

Clean, new and nice service

Nothing

This hotel isn't even close to 3 star! You kidding me. Homeless people in the lobby. Room old. Wow. Absolute joke of a hotel. Never recommend it or stay there again!

l'emplacement de l'hotel et le petit dejeuner

Room clean and spacious.

Thin walls. Could hear neighbors talking.

I like that you don't have to walk through a casino to get to the room. It has a homey feel with the outdoor space surrounding the individual buildings and of course with the kitchen and living room set up.

Place was clean looked modern.

The only Thing was the location it was in the heart of Reno but had a few pan handlers approach me. However I think that's just how Reno is now in general

The room and bed were comfy

I like everything pritty much

There isn't enough characters allowed for me to describe this hotel. Yelp it

The non-smoking room reeked of cigarettes giving me a headache, carpet was dirty and stained, shower was either scorching hot, or super cold, you couldn't regulate the water's temperature.

Location, price

Old, worn floors

Price was great.

Glass windows from ceiling to floor - we did not feel safe.

We are travelers from Hawaii arriving very late in the middle of the night. What a pleasure it was to find such a welcoming staff to receive us. Every interaction that we had was a joy. Management is doing a terrific job of hiring the best staff. We will most definitely think of Atlantis whenever we are in Reno.

Everything was wonderful – the room and cleanliness was top notch.