Réservez une voiture de location chez Budget à Royal Oak

Points positifs : I like the van.

Points négatifs : It could of been cleaned more we found lottery tickets in the Console

Points positifs : The staff was flexible.

Points négatifs : Customer service. The guy was too busy to provide good customer service both times.

Points positifs : Very good experience with Budget rental in Royal Oak Mi. I am new to renting a car. process was very quick. I have not driven a car in years ( typically SUV or truck) but for the time I had the Mazda 3 I enjoyed driving it.reservations were made easily and when I needed to extended it 1 day that was easy too.

Points négatifs : I wanted to drop of my car after hours the night before it was due. Called 800 number was told the nearest location to where I was had a drop box for the key. Filled the gas tank got there no marked drop box called 800 number they informed me that no the only drop box was at Detroit metro airport.. This was inconvenient as the following day my daughter had to take time off to get me back there by 7:00 a.m. to drop the car off. There I was told had I called them directly I could have made arrangement for night drop off. I wish at the pick up point they would have told me to call ahead and also the person I talked to at the 800 number gave me correct information.

Points positifs : Le personnel était flexible.

Points négatifs : Service clientèle. Le gars était trop occupé pour offrir un bon service à la clientèle à la fois.